What do past guests say about Mama's House?

Mama's House is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Mama's House

Name: Mama's House
Address: 835 Miguel Grau, Santiago, Provincia de Cusco, Cusco, Peru, 084, 835 Miguel Grau, Cusco, 084, Peru
Rating: 8.6

B&b

8.6

/10

Very Good

16 reviews

What Guests Say About Their Stay

Isaac

10.0

/ 10

Excelente atención del personal del hotel, cuartos limpios, desayuno delicioso, gente muy amable y confiable.

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GEORGE

10.0

/ 10

Convenient located, just 15min from the train station and 15min from Plaza de Armas. Few good places to eat nearby. They accommodated us at 5.30am in the morning when our bus arrived. Breakfast was brought to our room every day and was delicious. Room very clean and spacious. We had a great 4 night stay and would definitely stay again next time we visit Cusco.

Verified traveler

10.0

/ 10

Convenient located, just 15 mins from the train station and 15 mins from Plaza de Armas. Few good places to eat nearby. They accommodated us at 5:30am in the morning when our bus arrived. Breakfast was brought to our room every day and was delicious. Room very clean and spacious.

In the Area

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835 Miguel Grau, Santiago, Provincia de Cusco, Cusco, Peru, 084

Main Facilities

Restaurant

24-Hour Front Desk

WiFi

Mama's House is a B&B is located at Santiago. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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What's around Mama's House

835 Miguel Grau, Santiago, Provincia de Cusco, Cusco, Peru, 084

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Discover More About Mama's House

Location

Mama's House is a B&B is located at Santiago.

About Mama's House

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Mama's House.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Mama's House exclusively for you.

Mama's House is a B&B with great comfort and excellent service according to most B&B's guests.

With all facilities offered, Mama's House is the right place to stay.

All facilities in Mama's House

Others

Public Facilities

Others
Restaurant
Smoke-free area
Safety deposit box

Hotel Services

Luggage storage
24-hour Receptionist
Laundry service
Tours

Food and Drinks

Winery
Breakfast
Snack bar

General

Parking
Parking (surcharge)

Connectivity

Free WiFi

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in Mama's House

Important Note

Airport shuttle fee: USD 5.00 per vehicle (one-way)
Covered self parking fee: USD 5 per night (in/out privileges)
Late check-out fee: USD 10 (subject to availability)
Rollaway bed fee: USD 5 per night
Credit card charges are subject to a surcharge of 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

From 11:00

Check-out:

Before 10:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time	From 11:00 - to 10:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Mama's House	3
Another facilities in Mama's House	Others, Smoke-free area, Safety deposit box, Luggage storage, 24-hour Receptionist

Frequently asked question in Mama's House

What are available facilities at Mama's House?

There are top facilites at Mama's House such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Mama's House?

The standard check-in time at Mama's House is starting from From 11:00 while the latest check-out time is at Before 10:00

Does Mama's House provide breakfast?

Yes, Mama's House provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Mama's House?

Mama's House is a 3.0-star hotel.

How many rooms are available at Mama's House?

Mama's House has 3 rooms in total.

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More Reviews from Other Guests in Mama's House

Overall Ratings & Reviews Mama's House

Other sources (16)

8.6

Very Good

From 16 reviews

Cleanliness

9.0

Room Comfort

8.2

Service and Facilites

9.0

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Traveler Reviews Mama's House

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Top reviews

Don

6.0

/10

Reviewed 312 week(s) ago

Hotels.com verified review

The hotel was close to a busy street, so it was quite noisy. The included breakfast was very good and delivered to our room.

DIANNA

6.0

/10

Reviewed 315 week(s) ago

Hotels.com verified review

The room we had had no heating or cooling system so we had to open the windows to get air - at times it was quite cool, most of the time very noisy because you are next to a major street.

Judy

8.0

/10

Reviewed 331 week(s) ago

Hotels.com verified review

Everyone at Mamas house were so nice and accommodating, top notch! The room was small but had all the amenities expected in a hotel room. Kettle, various teas, coca leaves. The bathroom was very small and the hot water was short lived (2 min shower at most ). So in cold Cusco this was hard on me. The room was very cold and the heater provided not really adequate to warm it. The bed was comfortable though and I slept well so that need was very satisfied. One night however they had other guests and that’s when I discovered the walls are very thin and they kept me up all night as they kept slamming doors and shouting to each other in the hall way. I mean it is what it is. You will find that in most places at this price range. They serve your breakfast in your room and it was always very good. The location was good as you could walk to the historical centre easily.

GEORGE

10.0

/10

Reviewed 360 week(s) ago

Hotels.com verified review

Verified traveler

Leisure Family

10.0

/10

Reviewed 360 week(s) ago

Expedia Group verified review

Verified traveler

10.0

/10

Reviewed 363 week(s) ago

Hotels.com verified review

VERY good!

YVR

10.0

/10

Reviewed 392 week(s) ago

Expedia Group verified review

Great staff! Very clean, modern and spacious rooms.

Denise

6.0

/10

Reviewed 395 week(s) ago

Hotels.com verified review

Beautiful room with a large king size bed, which you don't often find in Peru! The breakfast was great, but 20 minutes later than we requested it to be. Luckily, we built in time anticipating that. The hosts were very nice and accommodating. I would have rated higher, but I actually booked two nights and they cancelled the second night on us, which was a hassle. Also, I did not have hot water for my shower, although my husband had hot water the day before. And the water in the shower shot all over the bathroom floor under the door which made the bathroom floor very slippery and the two towels they gave us could not dry us and soak up all the water from the floor. However, if they addressed some of these small things, they would have a nice place indeed.

Isaac

Leisure Family

10.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Excelente atención del personal del hotel, cuartos limpios, desayuno delicioso, gente muy amable y confiable.

Cédric

10.0

/10

Reviewed 25 week(s) ago

Hotels.com verified review

L’hôtel est idéalement situé, proche du centre historique de Cuzco à seulement 10min à pieds. Chambre spacieuse, literie très confortable et personnel de l’hôtel adorable !

Verified traveler

6.0

/10

Reviewed 338 week(s) ago

Hotels.com verified review

El personal es encantador, la habitación es amplísima y me dejaron hacer el check out muy tarde, el problema fue que no había agua caliente para ducharme, he leído otro comentario que decía lo mismo, así que no es un problema puntual es algo que tienen que solucionar. Si hubiese tenido agua caliente, les podría muy buena nota, ya solo por la amabilidad de su personal, pero el agua caliente creo que es fundamental para tener una experiencia positiva.

Miguel Angel

10.0

/10

Reviewed 341 week(s) ago

Hotels.com verified review

Todo muy bueno en el hospedaje, muy buena atención al cliente

Verified traveler

10.0

/10

Reviewed 377 week(s) ago

Expedia Group verified review

rwin and his wife made us feel like home from the moment we arrived to the hotel. He was always so nice and helpful. Our room was amazing, super clean and a huge comfortable king size bed. A good breakfast was served in our room. The day we had to leave, we asked Irwin if we could leave our luggage since we had to leave around 10pm and he let's us stay the whole day in the room with no extra cost. Irwin, thank you so much for everything, we are looking forward to seeing you again in a near future. We wish you and your family all the best.

Alana

8.0

/10

Reviewed 378 week(s) ago

Hotels.com verified review

Calme, 15 minutes à pied de la place d'armes. Très aimables et serviables. Lits énormes.

Adriana

8.0

/10

Reviewed 392 week(s) ago

Hotels.com verified review

Cama e chuveiro mto ótimos, quarto sem janela, Wi-Fi bom. Como estava em reforma tinha mto pó.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.