Monasterio, A Belmond Hotel, Cusco

Hotels
9.6
/10
Exceptional
454 reviews

What Guests Say About Their Stay

Silvia
10.0
/ 10
A true former monastery constructed on Inca ruins in the Medieval period and entirely renovated and converted into a luxury hotel. There is an active chapel that was preserved, the rooms are large, oxygen is available by mask, but some rooms also have supplemental ambient O2, bathrooms are well equipped, staff is extremely attentive and courteous. The included buffet breakfast is more like a feast, with more options than you can handle. The hotel seems to focus on amazing service. And they deliver it exquisitely making you feel truly special.
Eko
10.0
/ 10
My stay at Monasterio was nothing short of extraordinary. I had the pleasure of staying in both the Junior Suite and the One Bedroom Suite, and the experience was flawless from start to finish. The service was impeccable, every detail was thoughtfully arranged, making my trip truly memorable. The staff went above and beyond to assist with my travel needs, including seamless transfers to and from the airport as well as the train station for the Hiram Bingham journey. The staff even helped me exchange money at a competitive rate outside the hotel and provided a receipt for transparency - a level of service that truly stands out. Breakfast was a highlight, the best buffet I’ve ever experienced. The selection was outstanding, with premium fresh fruit and made-to-order dishes. I particularly appreciated how they prepared the scrambled eggs exactly to my liking (medium, so they weren’t dry), a small touch that made a big difference. The art tour was fascinating, providing deep insights into the history of the region and how the hotel’s impressive collection evolved over time. The property itself has a regal, old-world charm, though some elements could benefit from renewal. One interesting note: Belmond leases the site from the church, meaning a portion of the proceeds go to the local religious institution. I can’t recommend Monasterio enough. More than a hotel, it’s an immersive cultural experience with service that exceeds expectations.
Kaitlin
10.0
/ 10
Everything about this property was perfect. The staff was wonderful and special thanks to Julio for all his help.
In the Area
See Map
Plazoleta Nazarenas 337, Cusco, Provincia de Cusco, Peru, 8002

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Monasterio, A Belmond Hotel, Cusco is located in area / city Cusco. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Monasterio, A Belmond Hotel, Cusco

Plazoleta Nazarenas 337, Cusco, Provincia de Cusco, Peru, 8002
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Location


Monasterio, A Belmond Hotel, Cusco is located in area / city Cusco.

About Monasterio, A Belmond Hotel, Cusco

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Monasterio, A Belmond Hotel, Cusco exclusively for you.

Monasterio, A Belmond Hotel, Cusco is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Monasterio, A Belmond Hotel, Cusco.

All facilities in Monasterio, A Belmond Hotel, Cusco

Others Monasterio, A Belmond Hotel, Cusco
Others

Hotel Services

  • Laundry service
  • Tours
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Things to Do

  • Romantic proposal packages
  • Garden
  • Spa

Business Facilities

  • Meeting rooms
  • Business center
  • Computer station

Food and Drinks

  • Bar
  • Breakfast

Transportation

  • Access to train station (surcharge)

Connectivity

  • Free WiFi

General

  • Reception hall

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Monasterio, A Belmond Hotel, Cusco

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Airport shuttle fee: USD 30 per person (one-way)
  • Airport shuttle fee per child: USD 28 (one-way)
  • Pet fee: USD 100 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Air conditioning is available for an additional fee
  • Rollaway bed fee: USD 77.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Tax ID - 946687
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Parties and events are allowed on site
  • Long-term renters welcome
  • Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of Belmond Protects (Belmond)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Guests will receive an email within 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. All guests travelling with children, including children, are required to present a valid government-issued ID card at check-in. A birth certificate is also required at check-in for children under age 18. Additional documentation establishing permission to accompany is also required for adults checking in with children under age 18 when parents are not present.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 12:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 12:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Monasterio, A Belmond Hotel, Cusco
122
Number of floors in Monasterio, A Belmond Hotel, Cusco
3
Another facilities in Monasterio, A Belmond Hotel, Cusco
Laundry service, Tours, Wedding service, Luggage storage, Express check-out

Frequently asked question in Monasterio, A Belmond Hotel, Cusco

What are available facilities at Monasterio, A Belmond Hotel, Cusco?
There are top facilites at Monasterio, A Belmond Hotel, Cusco such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Monasterio, A Belmond Hotel, Cusco?
The standard check-in time at Monasterio, A Belmond Hotel, Cusco is starting from 15:00 - 12:00 while the latest check-out time is at Before 11:00
Does Monasterio, A Belmond Hotel, Cusco provide breakfast?
Yes, Monasterio, A Belmond Hotel, Cusco provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Monasterio, A Belmond Hotel, Cusco?
Monasterio, A Belmond Hotel, Cusco is a 5.0-star hotel.
How many floors does Monasterio, A Belmond Hotel, Cusco have?
Monasterio, A Belmond Hotel, Cusco has 3 floors.
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More Reviews from Other Guests in Monasterio, A Belmond Hotel, Cusco

9.6
Exceptional
From 454 reviews
Cleanliness

9.8

Room Comfort

9.2

Location

9.8

Service and Facilites

9.8

Sort by
Most Relevant
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Traveler Reviews Monasterio, A Belmond Hotel, Cusco

Number of reviews per page
20
40
Top reviews
Silvia
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

A true former monastery constructed on Inca ruins in the Medieval period and entirely renovated and converted into a luxury hotel. There is an active chapel that was preserved, the rooms are large, oxygen is available by mask, but some rooms also have supplemental ambient O2, bathrooms are well equipped, staff is extremely attentive and courteous. The included buffet breakfast is more like a feast, with more options than you can handle. The hotel seems to focus on amazing service. And they deliver it exquisitely making you feel truly special.
Read More
Eko
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

My stay at Monasterio was nothing short of extraordinary. I had the pleasure of staying in both the Junior Suite and the One Bedroom Suite, and the experience was flawless from start to finish. The service was impeccable, every detail was thoughtfully arranged, making my trip truly memorable. The staff went above and beyond to assist with my travel needs, including seamless transfers to and from the airport as well as the train station for the Hiram Bingham journey. The staff even helped me exchange money at a competitive rate outside the hotel and provided a receipt for transparency - a level of service that truly stands out. Breakfast was a highlight, the best buffet I’ve ever experienced. The selection was outstanding, with premium fresh fruit and made-to-order dishes. I particularly appreciated how they prepared the scrambled eggs exactly to my liking (medium, so they weren’t dry), a small touch that made a big difference. The art tour was fascinating, providing deep insights into the history of the region and how the hotel’s impressive collection evolved over time. The property itself has a regal, old-world charm, though some elements could benefit from renewal. One interesting note: Belmond leases the site from the church, meaning a portion of the proceeds go to the local religious institution. I can’t recommend Monasterio enough. More than a hotel, it’s an immersive cultural experience with service that exceeds expectations.
Read More
Ximena
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Incredible stay! The best staff!
Kaitlin
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Everything about this property was perfect. The staff was wonderful and special thanks to Julio for all his help.
Adrian
icon-Leisure
Leisure
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great !! 5 star all around
Giovanni
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Everything was perfect. The hotel is very confortable and the arctecture is outstanding. A place to return more times.
nicole
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Beautiful!
nicole
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Amazing experience staying at the hotel monasterio. The property was beautiful, full of history, art and the ambience was so calming. All of the staff were incredible! Special shout out to Mario, who checked on us every day to make sure that everything was perfect, even if we were not at his table.
Elizabeth
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

This is a beautiful property and the restaurants here are excellent. We ate several meals out in the city, and the food here was better. Get a room with oxygen if available, it did make a difference. A staff member we spoke to about having an extra hour at check out time was abrupt, but it was the only negative experience we had here.
Read More
Denis
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Helpful and attentive staff.
Verified traveler
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Absolutely impeccable service, from check-in to check-out. The hotel is a gorgeous property, beautifully maintained and decorated. Breakfast was delicious, with lots of choices and excellent quality. Everyone was very helpful, kind, and professional.
Gisselle
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Excelente hotel ,personal maravilloso atento a los detalles sobre todo Bryan y Martin ambos te crean una experiencia de confort ,fue maravilloso absolutamente todo ,recomendado al 100000 %
Kathryn
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Historic and beautiful. Food was wonderful!
Noelle
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Beautiful, relaxing stay at the Belmond. The staff is incredibly attentive and well-trained. We came after Machu Pichu and I have never slept so well in a hotel room. The energy is very clean, the pillow menu is amazing, and the vibe inside is very calm and lovely. Would definitely stay again.
Silvia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Excelente. Las mejores atenciones
Silvia
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Muy acogedor y las mejores atenciones
Andrea
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Great hotel with a lot of history.
Deborah
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Fabulous stay at Belmond Monasterio! Check in was easy and the staff were personable and professional. We felt welcomed and valued as a client. Our room was upgraded to a suite with a semi-private courtyard. Fabulous room. Great amenities in room. Music in the bar in the evening with a wood fire burning. Dinner in hotel was good. Breakfast had good variety and quality. Staff is wonderful. They go out of their way to be helpful. Tea station available all day. Oxygen in room helped with altitude. Easy walk to shopping and multiple restaurants. Highly recommend!!
Read More
Ian
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Great place to stay!!
Ethan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Amazing hotel. Probably the single best hotel as far as service and quality we have ever experience. Great experience! We will look to stay at Belmond hotels going forward directly because of our experience here.
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Monasterio, A Belmond Hotel, Cusco

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.6
Exceptional
From 454 reviews
Cleanliness

9.8

Room Comfort

9.2

Location

9.8

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Monasterio, A Belmond Hotel, Cusco

Number of reviews per page
20
40
Top reviews
Silvia
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

A true former monastery constructed on Inca ruins in the Medieval period and entirely renovated and converted into a luxury hotel. There is an active chapel that was preserved, the rooms are large, oxygen is available by mask, but some rooms also have supplemental ambient O2, bathrooms are well equipped, staff is extremely attentive and courteous. The included buffet breakfast is more like a feast, with more options than you can handle. The hotel seems to focus on amazing service. And they deliver it exquisitely making you feel truly special.
Read More
Eko
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

My stay at Monasterio was nothing short of extraordinary. I had the pleasure of staying in both the Junior Suite and the One Bedroom Suite, and the experience was flawless from start to finish. The service was impeccable, every detail was thoughtfully arranged, making my trip truly memorable. The staff went above and beyond to assist with my travel needs, including seamless transfers to and from the airport as well as the train station for the Hiram Bingham journey. The staff even helped me exchange money at a competitive rate outside the hotel and provided a receipt for transparency - a level of service that truly stands out. Breakfast was a highlight, the best buffet I’ve ever experienced. The selection was outstanding, with premium fresh fruit and made-to-order dishes. I particularly appreciated how they prepared the scrambled eggs exactly to my liking (medium, so they weren’t dry), a small touch that made a big difference. The art tour was fascinating, providing deep insights into the history of the region and how the hotel’s impressive collection evolved over time. The property itself has a regal, old-world charm, though some elements could benefit from renewal. One interesting note: Belmond leases the site from the church, meaning a portion of the proceeds go to the local religious institution. I can’t recommend Monasterio enough. More than a hotel, it’s an immersive cultural experience with service that exceeds expectations.
Read More
Ximena
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Incredible stay! The best staff!
Kaitlin
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Everything about this property was perfect. The staff was wonderful and special thanks to Julio for all his help.
Adrian
icon-Leisure
Leisure
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great !! 5 star all around
Giovanni
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Everything was perfect. The hotel is very confortable and the arctecture is outstanding. A place to return more times.
nicole
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Beautiful!
nicole
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Amazing experience staying at the hotel monasterio. The property was beautiful, full of history, art and the ambience was so calming. All of the staff were incredible! Special shout out to Mario, who checked on us every day to make sure that everything was perfect, even if we were not at his table.
Elizabeth
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

This is a beautiful property and the restaurants here are excellent. We ate several meals out in the city, and the food here was better. Get a room with oxygen if available, it did make a difference. A staff member we spoke to about having an extra hour at check out time was abrupt, but it was the only negative experience we had here.
Read More
Denis
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Helpful and attentive staff.
Verified traveler
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Absolutely impeccable service, from check-in to check-out. The hotel is a gorgeous property, beautifully maintained and decorated. Breakfast was delicious, with lots of choices and excellent quality. Everyone was very helpful, kind, and professional.
Gisselle
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Excelente hotel ,personal maravilloso atento a los detalles sobre todo Bryan y Martin ambos te crean una experiencia de confort ,fue maravilloso absolutamente todo ,recomendado al 100000 %
Kathryn
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Historic and beautiful. Food was wonderful!
Noelle
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Beautiful, relaxing stay at the Belmond. The staff is incredibly attentive and well-trained. We came after Machu Pichu and I have never slept so well in a hotel room. The energy is very clean, the pillow menu is amazing, and the vibe inside is very calm and lovely. Would definitely stay again.
Silvia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Excelente. Las mejores atenciones
Silvia
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Muy acogedor y las mejores atenciones
Andrea
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Great hotel with a lot of history.
Deborah
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Fabulous stay at Belmond Monasterio! Check in was easy and the staff were personable and professional. We felt welcomed and valued as a client. Our room was upgraded to a suite with a semi-private courtyard. Fabulous room. Great amenities in room. Music in the bar in the evening with a wood fire burning. Dinner in hotel was good. Breakfast had good variety and quality. Staff is wonderful. They go out of their way to be helpful. Tea station available all day. Oxygen in room helped with altitude. Easy walk to shopping and multiple restaurants. Highly recommend!!
Read More
Ian
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Great place to stay!!
Ethan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Amazing hotel. Probably the single best hotel as far as service and quality we have ever experience. Great experience! We will look to stay at Belmond hotels going forward directly because of our experience here.
Number of reviews per page
20
40