Plaza Mayor Hotel

Hotels
8.0
/10
Very Good
54 reviews

What Guests Say About Their Stay

Wilfredo Jose

10.0
/ 10
Since the check-in until the check-out was amazing. The reception staff very supported, Veronica is a very kind person always attentive at everything, very clean and warm room,

Francisco

10.0
/ 10
This is a very pleasant hotel right next to the main square. Very helpful reception staff. They offered and arranged excellent tours to Sillustani and Lake Titikaka islands which were well organised and good value.

Hanna

10.0
/ 10
We stayed here for five days. The breakfast each morning was probably my favorite part. I loved the fresh fruit and drink options. The staff was very helpful and friendly. Our rooms were spacious and kept clean. Also there was a shower door that closed! I was sad to leave. We had a great stay.
In the Area
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Jr Deustua 342, Puno, Provincia de Puno, Peru, 21001

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Plaza Mayor Hotel is a good choice when you are visiting Puno. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Plaza Mayor Hotel

Jr Deustua 342, Puno, Provincia de Puno, Peru, 21001
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Location


Staying at Plaza Mayor Hotel is a good choice when you are visiting Puno.

About Plaza Mayor Hotel

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Plaza Mayor Hotel.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Plaza Mayor Hotel exclusively for you.

With all facilities offered, Plaza Mayor Hotel is the right place to stay.

All facilities in Plaza Mayor Hotel

Others Plaza Mayor Hotel
Others

Hotel Services

  • Laundry service
  • Welcoming drinks
  • Tours
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

Shuttle Service

  • Ferry terminal shuttle (surcharge)
  • Cruise shuttle (surcharge)
  • Airport transfer (surcharge)

Business Facilities

  • Meeting facilities
  • Conference room
  • Conference rooms

Transportation

  • Access to train station (surcharge)
  • Area shuttle with surcharge

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Banquet

Nearby Facilities

  • Grocery

Accommodation Policy & General Information in Plaza Mayor Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Airport shuttle fee: PEN 10 per person (roundtrip)
  • Airport shuttle fee per child: PEN 10 (roundtrip), (from 5 to 8 years old)
  • Nearby parking fee: PEN 4 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher

This property offers transfers from the cruise terminal, ferry terminal, airport, and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
13:00 - 23:30
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 13:00 - 23:30 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Plaza Mayor Hotel
34
Number of floors in Plaza Mayor Hotel
5
Another facilities in Plaza Mayor Hotel
Laundry service, Welcoming drinks, Tours, Luggage storage, Porter

Frequently asked question in Plaza Mayor Hotel

What are available facilities at Plaza Mayor Hotel?
There are top facilites at Plaza Mayor Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Plaza Mayor Hotel?
The standard check-in time at Plaza Mayor Hotel is starting from 13:00 - 23:30 while the latest check-out time is at Before 11:00
Does Plaza Mayor Hotel provide breakfast?
Yes, Plaza Mayor Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Plaza Mayor Hotel?
Plaza Mayor Hotel is a 3.0-star hotel.
How many floors does Plaza Mayor Hotel have?
Plaza Mayor Hotel has 5 floors.
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More Reviews from Other Guests in Plaza Mayor Hotel

8.0
Very Good
From 54 reviews
Cleanliness

8.4

Room Comfort

7.8

Location

8.0

Service and Facilites

8.2

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Most Relevant
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Traveler Reviews Plaza Mayor Hotel

Number of reviews per page
20
40
Top reviews
Wilson
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great location
Marvin
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Near main plaza, restaurants,and pedestrian shopping streets
Wilfredo Jose
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Since the check-in until the check-out was amazing. The reception staff very supported, Veronica is a very kind person always attentive at everything, very clean and warm room,
Francisco
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

This is a very pleasant hotel right next to the main square. Very helpful reception staff. They offered and arranged excellent tours to Sillustani and Lake Titikaka islands which were well organised and good value.
Jackie
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Great staff and location.
Yolanda
icon-Leisure
Leisure
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Excellent
Carlos
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Good property and nice friendly services
Verified traveler
6.0
/10
Reviewed 85 week(s) ago

Hotels.com verified review

Booked a queen, given 3twin beds instead. Construction going on so noise early in the AM and into the evening as well. Beds and pillows very uncomfortable. Luke warm water at best for showering, toilet bowl ran for hours until I had fix the float myself. Cold, no heat, thank goodness I had my own blanket along.
Jose Luis
icon-Leisure
Leisure
8.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Good location, closed to the main plaza. Friendly staff
Amnon
4.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

The property is under poor maintenance to noisy from outside
Iryna
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

Located in the middle of the city, close to everything. The staff is fantastic and they let us check in early(which was actually the reason why this hotel was chosen- someone in reviews mentioned that they were able to do it with no problem). The room was spacious, the double bed was really huge, bedding and towels were clean, beds were comfortable. This hotel though still has a lot of problems- it’s pretty outdated, nightstand lamps are broken, other lamps don’t have light bulbs, we basically had no hot water except for maybe for 2 hours in the evening (staff said it’s renovation going on, so this is not typical, so not sure about that). Breakfast was okay if you are not too shy to ask for fried eggs.
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Hanna
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

We stayed here for five days. The breakfast each morning was probably my favorite part. I loved the fresh fruit and drink options. The staff was very helpful and friendly. Our rooms were spacious and kept clean. Also there was a shower door that closed! I was sad to leave. We had a great stay.
Tigra
4.0
/10
Reviewed 123 week(s) ago

Hotels.com verified review

I had booked a room with a queen bed with a city view. I was given a room with a small bed and it looked nothing like the photos. The window opened directly I to the lobby, no privacy. I was really looking forward to a hit shower; the water was only like warm, when I asked the receptionist about this she came into my room and checked the temperature and said I was fine. It was not hot at all. The breakfast was decent and they made eggs to order which were cooked really well.
Read More
Nelida
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 193 week(s) ago

Expedia Group verified review

We arrived early from our prior destination at around 5am in the morning. While the check-in to the hotel was later, the hotel accommodated us by allowing us to check in at this early time of 5:30am. The hotel was very clean and the staff were attentive, polite, and friendly. The staff immensely helped us with directions. The breakfast buffet is one of the best hotel buffets we have ever had. The rooms were cost, but comfortable, with plenty of hot water.
Read More
A.B.
icon-Leisure
Leisure
8.0
/10
Reviewed 333 week(s) ago

Expedia Group verified review

It's conveniently located near Plaza De Armas. From the outside you would not expect the spacious interior of this modern hotel. It's clean, it has a nice fireplace in the foyer. The hotel staff is very nice and attentive. A previous guest left a locked safe in the room. It was a small problem but it was important to me. No problem at all, for the hotel staff. The safe was unlocked and reset in 10 minutes. Bravo! I've had a similar issue in Cusco. It took that hotel staff TWO DAYS to show up in my room. But I digress. In the morning, before my trip to Uros Islands, a tasty breakfast (included in the price of the room) made my belly happy. I'd recommend this hotel to anyone, and if I ever travel to Puno again I'll stay at Plaza Mayor.
Read More
Verified traveler
6.0
/10
Reviewed 358 week(s) ago

Hotels.com verified review

The hotel is very basic, horrible decor, the room is terribly cold and the person who was at the reception when I arrived couldn’t be less interested in welcoming me. The location tough is excellent, just a few steps from the main square, close to good restaurants, shopping and banks. The place is clean and breakfast quite decent. For one night it is not bad.
Read More
Corinna
8.0
/10
Reviewed 400 week(s) ago

Hotels.com verified review

The hotel is near the main plaza and the staff were very friendly and helpful.
Alex
10.0
/10
Reviewed 407 week(s) ago

Expedia Group verified review

Excellent location. The room was clean and nice. The staff was friendly and helpfull.
Michael
8.0
/10
Reviewed 465 week(s) ago

Hotels.com verified review

Very nice comfortable hotel in center of Puno
Marco
8.0
/10
Reviewed 466 week(s) ago

Expedia Group verified review

I spent a couple of days at this hotel and it provided a decent room at a fair price. It was close to plaza de armas and easy access to bars and restaurants as well as plaza de armas. It could be a bit noisy at night with all kind of sounds. I would suggest bringing ear plugs for a good night sleep. Then again you will be so tired from all the day activities that you may not care. Safe travels.
Read More
Number of reviews per page
20
40

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Others 4 Plaza Mayor Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.0
Very Good
From 54 reviews
Cleanliness

8.4

Room Comfort

7.8

Location

8.0

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Plaza Mayor Hotel

Number of reviews per page
20
40
Top reviews
Wilson
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great location
Marvin
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Near main plaza, restaurants,and pedestrian shopping streets
Wilfredo Jose
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Since the check-in until the check-out was amazing. The reception staff very supported, Veronica is a very kind person always attentive at everything, very clean and warm room,
Francisco
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

This is a very pleasant hotel right next to the main square. Very helpful reception staff. They offered and arranged excellent tours to Sillustani and Lake Titikaka islands which were well organised and good value.
Jackie
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Great staff and location.
Yolanda
icon-Leisure
Leisure
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Excellent
Carlos
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Good property and nice friendly services
Verified traveler
6.0
/10
Reviewed 85 week(s) ago

Hotels.com verified review

Booked a queen, given 3twin beds instead. Construction going on so noise early in the AM and into the evening as well. Beds and pillows very uncomfortable. Luke warm water at best for showering, toilet bowl ran for hours until I had fix the float myself. Cold, no heat, thank goodness I had my own blanket along.
Jose Luis
icon-Leisure
Leisure
8.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Good location, closed to the main plaza. Friendly staff
Amnon
4.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

The property is under poor maintenance to noisy from outside
Iryna
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

Located in the middle of the city, close to everything. The staff is fantastic and they let us check in early(which was actually the reason why this hotel was chosen- someone in reviews mentioned that they were able to do it with no problem). The room was spacious, the double bed was really huge, bedding and towels were clean, beds were comfortable. This hotel though still has a lot of problems- it’s pretty outdated, nightstand lamps are broken, other lamps don’t have light bulbs, we basically had no hot water except for maybe for 2 hours in the evening (staff said it’s renovation going on, so this is not typical, so not sure about that). Breakfast was okay if you are not too shy to ask for fried eggs.
Read More
Hanna
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

We stayed here for five days. The breakfast each morning was probably my favorite part. I loved the fresh fruit and drink options. The staff was very helpful and friendly. Our rooms were spacious and kept clean. Also there was a shower door that closed! I was sad to leave. We had a great stay.
Tigra
4.0
/10
Reviewed 123 week(s) ago

Hotels.com verified review

I had booked a room with a queen bed with a city view. I was given a room with a small bed and it looked nothing like the photos. The window opened directly I to the lobby, no privacy. I was really looking forward to a hit shower; the water was only like warm, when I asked the receptionist about this she came into my room and checked the temperature and said I was fine. It was not hot at all. The breakfast was decent and they made eggs to order which were cooked really well.
Read More
Nelida
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 193 week(s) ago

Expedia Group verified review

We arrived early from our prior destination at around 5am in the morning. While the check-in to the hotel was later, the hotel accommodated us by allowing us to check in at this early time of 5:30am. The hotel was very clean and the staff were attentive, polite, and friendly. The staff immensely helped us with directions. The breakfast buffet is one of the best hotel buffets we have ever had. The rooms were cost, but comfortable, with plenty of hot water.
Read More
A.B.
icon-Leisure
Leisure
8.0
/10
Reviewed 333 week(s) ago

Expedia Group verified review

It's conveniently located near Plaza De Armas. From the outside you would not expect the spacious interior of this modern hotel. It's clean, it has a nice fireplace in the foyer. The hotel staff is very nice and attentive. A previous guest left a locked safe in the room. It was a small problem but it was important to me. No problem at all, for the hotel staff. The safe was unlocked and reset in 10 minutes. Bravo! I've had a similar issue in Cusco. It took that hotel staff TWO DAYS to show up in my room. But I digress. In the morning, before my trip to Uros Islands, a tasty breakfast (included in the price of the room) made my belly happy. I'd recommend this hotel to anyone, and if I ever travel to Puno again I'll stay at Plaza Mayor.
Read More
Verified traveler
6.0
/10
Reviewed 358 week(s) ago

Hotels.com verified review

The hotel is very basic, horrible decor, the room is terribly cold and the person who was at the reception when I arrived couldn’t be less interested in welcoming me. The location tough is excellent, just a few steps from the main square, close to good restaurants, shopping and banks. The place is clean and breakfast quite decent. For one night it is not bad.
Read More
Corinna
8.0
/10
Reviewed 400 week(s) ago

Hotels.com verified review

The hotel is near the main plaza and the staff were very friendly and helpful.
Alex
10.0
/10
Reviewed 407 week(s) ago

Expedia Group verified review

Excellent location. The room was clean and nice. The staff was friendly and helpfull.
Michael
8.0
/10
Reviewed 465 week(s) ago

Hotels.com verified review

Very nice comfortable hotel in center of Puno
Marco
8.0
/10
Reviewed 466 week(s) ago

Expedia Group verified review

I spent a couple of days at this hotel and it provided a decent room at a fair price. It was close to plaza de armas and easy access to bars and restaurants as well as plaza de armas. It could be a bit noisy at night with all kind of sounds. I would suggest bringing ear plugs for a good night sleep. Then again you will be so tired from all the day activities that you may not care. Safe travels.
Read More
Number of reviews per page
20
40