What do past guests say about Plaza Mayor Hotel?

Plaza Mayor Hotel is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Plaza Mayor Hotel

Name: Plaza Mayor Hotel
Address: Jr Deustua 342, Puno, Peru, 21001, Jr Deustua 342, Puno, 21001, Peru
Rating: 8.2

Hotels

8.2

/10

Very Good

74 reviews

What Guests Say About Their Stay

Wilfredo Jose

10.0

/ 10

Since the check-in until the check-out was amazing. The reception staff very supported, Veronica is a very kind person always attentive at everything, very clean and warm room,

Francisco

10.0

/ 10

This is a very pleasant hotel right next to the main square. Very helpful reception staff. They offered and arranged excellent tours to Sillustani and Lake Titikaka islands which were well organised and good value.

Hanna

10.0

/ 10

We stayed here for five days. The breakfast each morning was probably my favorite part. I loved the fresh fruit and drink options. The staff was very helpful and friendly. Our rooms were spacious and kept clean. Also there was a shower door that closed! I was sad to leave. We had a great stay.

In the Area

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Jr Deustua 342, Puno, Peru, 21001

Main Facilities

Restaurant

24-Hour Front Desk

WiFi

Elevator

Staying at Plaza Mayor Hotel is a good choice when you are visiting Puno. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Plaza Mayor Hotel

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What's around Plaza Mayor Hotel

Jr Deustua 342, Puno, Peru, 21001

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General

Near Puno Plaza de Armas

Location

With a stay at Plaza Mayor Hotel in Puno, you'll be in the historical district, within a 5-minute drive of Lake Titicaca and Casa del Corregidor. This hotel is 0.1 mi (0.2 km) from Carlos Dreyer Museum and 0.1 mi (0.2 km) from Puno Plaza de Armas.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Puno Plaza de Armas - 0.1 km / 0.1 mi
Casa del Corregidor - 0.2 km / 0.1 mi
Carlos Dreyer Museum - 0.2 km / 0.1 mi
Puno Cathedral - 0.2 km / 0.1 mi
Puno Central Market - 0.2 km / 0.1 mi
Pine Park - 0.3 km / 0.2 mi
San Juan Church - 0.3 km / 0.2 mi
San Antonio Church - 0.3 km / 0.2 mi
Coca and Costumes Museum - 0.4 km / 0.2 mi
Naval Museum - 0.6 km / 0.4 mi
Huajsapata Hill - 0.7 km / 0.4 mi
Arco Deustua - 0.7 km / 0.4 mi
Enrique Torres Belon Stadium - 0.7 km / 0.4 mi
Nunez Butron Hospital - 1 km / 0.6 mi
Mirador El Condor - 1 km / 0.6 mi

The preferred airport for Plaza Mayor Hotel is Juliaca (JUL-Inca Manco Capac Intl.) - 47.4 km / 29.4 mi

Facilities

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Business Facilities

Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puno? This hotel has 20 square feet (2 square meters) of space consisting of conference space and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.

Dining

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.

Rooms

Stay in one of 34 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with Frette Italian sheets. Cable television is provided for your entertainment. Bathrooms have separate bathtubs and showers and hair dryers.

All facilities in Plaza Mayor Hotel

Common Space

Lobby

Others

Restaurant

Hotel Services

Laundry service
Welcoming drinks
Luggage storage
Porter
24-hour Receptionist
Concierge

Public Facilities

Smoke-free area
Safety deposit box
Coffee shop
Elevator

Food and Drinks

Buffet breakfast
Breakfast

Connectivity

LAN Internet
Free WiFi

Shuttle Service

Train station pickup
Ferry terminal shuttle (surcharge)

Transportation

Area shuttle with surcharge

General

Banquet

Business Facilities

Conference rooms

Accommodation Policy & General Information in Plaza Mayor Hotel

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

13:00 - 23:30

Check-out:

Before 11:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

, This property offers transfers from the cruise terminal, ferry terminal, airport, and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed

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General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 13:00 - 23:30 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Plaza Mayor Hotel	34
Number of floors in Plaza Mayor Hotel	5
Another facilities in Plaza Mayor Hotel	Laundry service, Welcoming drinks, Luggage storage, Porter, 24-hour Receptionist

Frequently asked question in Plaza Mayor Hotel

What are available facilities at Plaza Mayor Hotel?

There are top facilites at Plaza Mayor Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Plaza Mayor Hotel?

The standard check-in time at Plaza Mayor Hotel is starting from 13:00 - 23:30 while the latest check-out time is at Before 11:00

Does Plaza Mayor Hotel provide breakfast?

Yes, Plaza Mayor Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Plaza Mayor Hotel

Plaza Mayor Hotel has a 3.0-star rating.

How many floors does Plaza Mayor Hotel have?

Plaza Mayor Hotel has 5.

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More Reviews from Other Guests in Plaza Mayor Hotel

Overall Ratings & Reviews Plaza Mayor Hotel

Other sources (74)

8.2

Very Good

From 74 reviews

Cleanliness

8.8

Room Comfort

8.0

Location

8.0

Service and Facilites

8.4

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Traveler Reviews Plaza Mayor Hotel

Number of reviews per page

Top reviews

Wilson

Leisure with Partner

10.0

/10

Reviewed 32 week(s) ago

Expedia Group verified review

Great location

Marvin

10.0

/10

Reviewed 41 week(s) ago

Expedia Group verified review

Near main plaza, restaurants,and pedestrian shopping streets

Wilfredo Jose

with Partner

10.0

/10

Reviewed 41 week(s) ago

Hotels.com verified review

Since the check-in until the check-out was amazing. The reception staff very supported, Veronica is a very kind person always attentive at everything, very clean and warm room,

Francisco

Friends and Family with Friends

10.0

/10

Reviewed 44 week(s) ago

Hotels.com verified review

Jackie

10.0

/10

Reviewed 59 week(s) ago

Expedia Group verified review

Great staff and location.

Yolanda

Leisure

10.0

/10

Reviewed 61 week(s) ago

Expedia Group verified review

Excellent

Carlos

Business and Leisure with Partner

10.0

/10

Reviewed 61 week(s) ago

Expedia Group verified review

Good property and nice friendly services

Verified traveler

6.0

/10

Reviewed 98 week(s) ago

Hotels.com verified review

Booked a queen, given 3twin beds instead. Construction going on so noise early in the AM and into the evening as well. Beds and pillows very uncomfortable. Luke warm water at best for showering, toilet bowl ran for hours until I had fix the float myself. Cold, no heat, thank goodness I had my own blanket along.

Jose Luis

Leisure

8.0

/10

Reviewed 99 week(s) ago

Expedia Group verified review

Good location, closed to the main plaza. Friendly staff

Amnon

4.0

/10

Reviewed 99 week(s) ago

Expedia Group verified review

The property is under poor maintenance to noisy from outside

Iryna

Leisure with Children

8.0

/10

Reviewed 109 week(s) ago

Expedia Group verified review

Located in the middle of the city, close to everything. The staff is fantastic and they let us check in early(which was actually the reason why this hotel was chosen- someone in reviews mentioned that they were able to do it with no problem). The room was spacious, the double bed was really huge, bedding and towels were clean, beds were comfortable. This hotel though still has a lot of problems- it’s pretty outdated, nightstand lamps are broken, other lamps don’t have light bulbs, we basically had no hot water except for maybe for 2 hours in the evening (staff said it’s renovation going on, so this is not typical, so not sure about that). Breakfast was okay if you are not too shy to ask for fried eggs.

Hanna

Leisure with Friends

10.0

/10

Reviewed 133 week(s) ago

Expedia Group verified review

Tigra

4.0

/10

Reviewed 135 week(s) ago

Hotels.com verified review

I had booked a room with a queen bed with a city view. I was given a room with a small bed and it looked nothing like the photos. The window opened directly I to the lobby, no privacy. I was really looking forward to a hit shower; the water was only like warm, when I asked the receptionist about this she came into my room and checked the temperature and said I was fine. It was not hot at all. The breakfast was decent and they made eggs to order which were cooked really well.

Nelida

Leisure Family

10.0

/10

Reviewed 205 week(s) ago

Expedia Group verified review

We arrived early from our prior destination at around 5am in the morning. While the check-in to the hotel was later, the hotel accommodated us by allowing us to check in at this early time of 5:30am. The hotel was very clean and the staff were attentive, polite, and friendly. The staff immensely helped us with directions. The breakfast buffet is one of the best hotel buffets we have ever had. The rooms were cost, but comfortable, with plenty of hot water.

A.B.

Leisure

8.0

/10

Reviewed 345 week(s) ago

Expedia Group verified review

It's conveniently located near Plaza De Armas. From the outside you would not expect the spacious interior of this modern hotel. It's clean, it has a nice fireplace in the foyer. The hotel staff is very nice and attentive. A previous guest left a locked safe in the room. It was a small problem but it was important to me. No problem at all, for the hotel staff. The safe was unlocked and reset in 10 minutes. Bravo! I've had a similar issue in Cusco. It took that hotel staff TWO DAYS to show up in my room. But I digress. In the morning, before my trip to Uros Islands, a tasty breakfast (included in the price of the room) made my belly happy. I'd recommend this hotel to anyone, and if I ever travel to Puno again I'll stay at Plaza Mayor.

Verified traveler

6.0

/10

Reviewed 370 week(s) ago

Hotels.com verified review

The hotel is very basic, horrible decor, the room is terribly cold and the person who was at the reception when I arrived couldn’t be less interested in welcoming me. The location tough is excellent, just a few steps from the main square, close to good restaurants, shopping and banks. The place is clean and breakfast quite decent. For one night it is not bad.

Corinna

with Friends

8.0

/10

Reviewed 412 week(s) ago

Hotels.com verified review

The hotel is near the main plaza and the staff were very friendly and helpful.

Alex

10.0

/10

Reviewed 419 week(s) ago

Expedia Group verified review

Excellent location. The room was clean and nice. The staff was friendly and helpfull.

Michael

with Partner

8.0

/10

Reviewed 477 week(s) ago

Hotels.com verified review

Very nice comfortable hotel in center of Puno

Marco

8.0

/10

Reviewed 479 week(s) ago

Expedia Group verified review

I spent a couple of days at this hotel and it provided a decent room at a fair price. It was close to plaza de armas and easy access to bars and restaurants as well as plaza de armas. It could be a bit noisy at night with all kind of sounds. I would suggest bringing ear plugs for a good night sleep. Then again you will be so tired from all the day activities that you may not care. Safe travels.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.