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  6. Ascott Makati

Ascott Makati

6F Glorietta 4, Ayala Center, Makati, Philippines, 1226
Exterior / Building
9.0/10Impressive
According to 13 guests
A nice hotel in Makati. Booked the studio room with 5-star apartment facilities. Very convenient for family vacation.
Pristiwanto P.
See all reviews
Based on 990 traveler reviews
AC
Parking
24-Hour Front Desk
Swimming Pool
Elevator
Restaurant
WiFi

Nearby attractions
Ayala Center
(0.17 km)
Glorietta Mall
(0.18 km)
Ayala Museum
(0.25 km)
Greenbelt Chapel
(0.26 km)
Currently searching (0 %)
Review by Traveloka users
Review
9.0
/10
Impressive
Cleanliness
9.33
Comfort
9.00
Meal
8.33
Location
9.00
Service
9.00

11 Traveloka customers have stayed in this hotel and given reviews:

8.4
Bad seating management at the buffet restaurant. This is the 2nd time I've stayed at the hotel and both times my table was given to somebody else when I was not yet done eating. They need to have better markers to determine if a table is still occupied or not
10.0
all the staff are friendly and accommodating..
8.7
All is well and great. One thing there is no bidet installed.
8.5
Everything good ,i always come to ascott 1month 2-3time
10.0
Great Service and Great Hotel.
10.0
A nice hotel in Makati. Booked the studio room with 5-star apartment facilities. Very convenient for family vacation.
9.2
I love everything about this hotel especially the location, the room comfort and the hospitality from the staffs. Thanks a lot, Ascott Makati.
8.8
Amazing location and accessible to anywhere, excellent service from the staffs, modern and super comfy room, worth every penny.
8.7
Great breakfast, attentive and accommodating staffs, complementary facilities, walking distance to MRT station and shopping places. Superb!
8.9
I stayed here over the weekend with my family and we're extremely satisfied. The staffs are very welcoming and attentive to the guests, strategic location in the city center, we will definitely come back in another holiday.
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Based on
990 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business258
Couples90
Solo travel45
Family424
Friends getaway106
Rating Result
Very Bad
32
Bad
36
Average
95
Very Good
325
Extraordinary
502
جيني ا
Customer Service
Booked my room for 5 days with the newly renovated rooms yet they gave me an old disgusting room, late check in together with my daughter. Buffet selections was very poor. Baby Cot sheets were not clean. We were carrying our luggages on arrival and were not assisted. Its not fair how this place got rated highly. If anyone likes a service hotel i would highly recommend Aruga by Rockwell, Makati Rockwell then you guys can compare Service professionalism and quality of Rooms! This place is Horrible.
Family - Sep 17, 2017
Mhwins
Guest Service Customer Service Improvement Training
We are staying at room 908- Online i have booked for a Business Class Suite with Breakfast and arrived into a very Old smelly room with a stinky foul smelly sheets. On the third day i have called the Guest Service on request for a long distance call on which i have been hanged up to,many times by Ms. Pearl for? I don't know reasons. Early today, Ms. Kaye Cena didn't allow my maid to come up to the room even though we have requested her to please assist her since she brought a diaper bag for my 1 year old daughter that needs assistance and she was not allowed to come up to my room that they are still waiting for their duty manager for this matter, i felt sad for such simple request that they needed a Manager to handle it. Since I've been put up on hold for long, i called again and spoke to Ms. MJ Pumanlag i told her that since they will not allow my maid to bring the diaper bag for perhaps the bell boy on service can get the bag and send it to the room, yet in her understanding she sent a bell boy to my room and the bell boy said he needed to get the luggage. So perhaps you guys can now rate their horrific customer service. There's a lot of very nice hotels in Manila and this hotel is not worth any of it. On check out I was charge on a Nigerian Overseas calls, Outstanding sad experience indeed and yet they are rated well on TripAdvisory.
Family - Sep 15, 2017
B L
Very nice hotel
We stayed for 5 nights last July and we're very satisfied with their service; staff are very nice and helpful. My kids love the place, very convenient just few steps to the mall. The first 3 nights we stayed at the 2BR unit in Tower 1 and 2 nights in 3BR unit in Tower 2, the 3BR unit (2320) is more modern and spacious.
- Sep 13, 2017
hoseltonsheilam
Excellent
I am very much happy and satisfied with my stay at Ascott. I would highly recommend this hotel to my friends. My family and I were very happy with the service. The staff are very nice and accommodating.
Family - Sep 12, 2017
Cheryl K
Awesome hotel
I stayed there for 3 weeks for work. The staff was awesome and room was phenomenal! Maricar in the restaurant drew the most adorable pictures on my receipts that I will always treasure. Ellen was the best housekeeper I have ever had. Lito in the executive lounge made sure we had everything we needed to our Team. Abbey at the front desk helped with every little thing - from money conversion , to stamps etc I would love to go back with my hubby!
Business - Sep 10, 2017
See other reviews

Hotel facility

Description

Hotel policy

  • Hotel Services
    • Concierge
    • Laundry service
    • Tours
    • Luggage storage
    • Porter
    • Newspaper in lobby
    • Money changer
    • Doorman
    • Medical service
    • 24-hour security
    • Porter
    • 24-hour Receptionist
  • In-room Facilities
    • Bathrobe
    • Bathtub
    • Desk
    • Hairdryer
    • In-room safe
    • TV
    • Shower
    • Separate shower and tub
    • Microwave
    • Kitchenette
    • Cable TV
    • DVD player
  • Things to Do
    • Massage
    • Fitness center
    • Steam room
    • Spa
    • Outdoor pool
    • Health club
    • Children pool
    • Children club
    • Pool sun loungers
    • Children play area
  • Public Facilities
    • 24-hour room service
    • Room service
    • Parking
    • Safety deposit box
    • WiFi in public area
    • Coffee shop
    • Restaurant
    • Coffee/tea in lobby
    • Elevator
  • Accessibilty
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • In-room accessibility
    • Roll-in shower
    • Accessibility equipment
    • Wheelchair accessible
  • Sports and Recreations
    • Billiard
    • Outdoor tennis court
    • Tennis
    • Game room
    • Aerobics
    • Fitness
    • Darts
  • Business Facilities
    • Business center
    • Meeting facilities
    • Computer station
    • Conference room
    • Projector
    • Photocopier
    • Theatre/auditorium
  • Nearby Facilities
    • Shops
    • ATM/Banking
    • Hair salon
    • Grocery
    • Supermarket
    • Laundry
    • Hair salon
  • Transportation
    • Airport transfer
    • Parking with surcharge
    • Limited parking
    • Limo or town car service
    • Car rental
    • Secure parking
  • General
    • Smoking area
    • AC
    • Non-smoking room
    • Banquet
    • Cloakroom
  • Kids and Pets
    • Babysitting with surcharge
  • Shuttle Service
    • Airport transfer with surcharge
  • Connectivity
    • WiFi in public area with surcharge

      Check-in and Check-out Time

      Check-in: 3:00 PM
      Check-out: 12:00 PM

      Location
      Ascott Makati is a hotel in a good neighborhood, which is located at San Lorenzo.

      The hotel has a very good location, also near the Ninoy Aquino International Airport Terminal 3, which is only 3.68 km away.

      Not only well positioned, but Ascott Makati is also one of hotels near the following Ayala Center within 0.17 km and Glorietta Mall within 0.18 km.

      About Ascott Makati

      Ascott Makati is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

      Have fun with various entertaining facilities for you and the whole family at Ascott Makati, a wonderful accommodation for your family holiday.

      If you plan to have a long-term stay, staying at Ascott Makati is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

      The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

      The hotel’s fitness center is a must-try during your stay here.

      Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

      Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

      24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

      Savor your favorite dishes with special cuisines from Ascott Makati exclusively for you.

      WiFi is available within public areas of the property to help you to stay connected with family and friends.

      Ascott Makati is a hotel with great comfort and excellent service according to most hotel's guests.

      Get precious and unforgettable moment during your stay at Ascott Makati.

      In line with the recently passed Philippine law under Executive Order 026 and respect for non-smoking guests, please be advised that smoking is not allowed inside the property except for designated smoking areas. Non-compliance will entail a penalty of up to Php10,000 per Executive Order 026 and a cleaning fee of Php25,000 for guest rooms. Rooms are equipped with fire and smoke alarms for your safety.
      Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.