Central Park Reef Resort

Hotels
8.3
/10
Very Good
300 reviews

What Guests Say About Their Stay

james
10.0
/ 10
The staff and management group were both exceptional. I had an issue that was brought to the attention of management who went above and beyond expectations. We actually had a typhoon during the stay and everyone ensured we were kept informed and safe.
Jose
10.0
/ 10
Beautiful room, awesome annemities, friendly staff..Will stay here in the future
Drew
10.0
/ 10
Staff is always wonderful friendly and helpful. They treat you like you are a family member , I feel very comfortable staying here like being at a home away from home. Whenever I have had an issue they are ready and will to address and solve it, thank you.
In the Area
See Map
888 National Highway, Barrio Barretto, Subic, Olongapo, Zambales, Philippines, 2007

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Central Park Reef Resort is a good choice when you are visiting Barretto. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Central Park Reef Resort

888 National Highway, Barrio Barretto, Subic, Olongapo, Zambales, Philippines, 2007
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Central Park Reef Resort Rates per Night

Planning your getaway and wondering about hotel rates? Finding the perfect stay at Central Park Reef Resort starts with understanding the hotel prices. Hotel prices can fluctuate, so it's always a good idea to check for the latest hotel promotion. Central Park Reef Resort room rates start from - before tax per night, which becomes - after including taxes. Keep in mind that hotel prices can vary depending on the room type, time of year, and day of the week. You might find better deals during the off-season or on weekdays.

Looking for the best Central Park Reef Resort hotel rates?

Central Park Reef Resort Location & Address

Wondering where to find Central Park Reef Resort? The hotel address is key to planning your trip. Central Park Reef Resort is located at 100 National Highway, Barretto, Olongapo City, 2200 Zambales. It's situated in the Olongapo, Subic area, known for its vibrant atmosphere and beautiful beaches. The hotel is approximately 3 km from the city center.

How to go to Central Park Reef Resort from Airport

Getting to Central Park Reef Resort from the airport is easy with a few options. Knowing your transfer options from the airport to the hotel can make your arrival smooth and stress-free. Here's how you can get there:

  • Taxi (most direct): Taxis are readily available at the airport. This is the fastest way to get to the hotel, but it can be more expensive.
  • Ride Hailing (convenient): Ride Hailing services are available at the airport. This is a convenient option, and you can book your ride through the Traveloka app.
  • Private Car Transfer (comfortable): You can arrange a private car transfer through Traveloka for a more comfortable and personalized experience.

Tips: For the most convenient route, consider booking a ride-hailing service or a private car transfer through Traveloka. This will ensure a hassle-free journey directly to the hotel.

Central Park Reef Resort Reviews & Summary

Curious about what others think of Central Park Reef Resort? Hotel reviews can give you a great insight into what to expect. This hotel is a favorite among travelers for its excellent service and prime location. Guests rave about the comfortable rooms and the friendly staff.

One standout feature is the stunning views from the rooms. "I had an amazing stay! The staff was incredibly helpful, and the location was perfect for exploring the area," says a recent guest. This positive feedback makes Central Park Reef Resort a top choice for many.

Central Park Reef Resort Room Types Available

Choosing the right room is key to a great stay. Understanding the different hotel room types available at Central Park Reef Resort helps you find the perfect fit. Here's a look at the room categories:

  • Deluxe Room: Offers comfortable accommodations with a city view.
  • Superior Room: Features more space and often includes a balcony.
  • Family Room: Designed to accommodate families with extra beds.
  • Suite: Provides a luxurious experience with separate living areas and premium amenities.

Please note that smoking preferences and pet policies may vary, so it's best to confirm these details when booking. Some rooms may offer bathtubs or bidets, so check the room descriptions for specific features.

Hotel Facilities in Central Park Reef Resort

Central Park Reef Resort offers a range of hotel amenities to enhance your stay. Knowing the hotel facilities can help you plan your activities and make the most of your time. Here's what you can expect:

  • Swimming Pool: Enjoy a refreshing swim in the outdoor pool.
  • Restaurant: Dine at the on-site restaurant, offering a variety of cuisines.
  • Bar: Relax and unwind at the hotel bar.
  • Fitness Center: Stay active with the hotel's fitness facilities.
  • Free Wi-Fi: Stay connected with complimentary Wi-Fi throughout the hotel.

Operating hours and extra fees may apply for certain facilities. Check with the hotel for specific details.

Hotel Buffet or Restaurant/Cafe in Central Park Reef Resort

Dining options at Central Park Reef Resort offer a delightful culinary experience. Exploring the hotel buffet and restaurant options can add to the enjoyment of your stay. Here's what you can find:

  • The Reef Restaurant: Offers a diverse menu with local and international dishes.
  • Poolside Bar: Serves snacks and drinks by the pool.

Prices per person and opening hours vary, so it's best to check with the hotel directly. Special or signature dishes are often highlighted on the menu.

Central Park Reef Resort Airport pickups and How to Book

Planning your arrival is easier with airport transfer options. Knowing if the hotel offers airport pick-up can simplify your travel arrangements. Central Park Reef Resort may offer airport pick-up services. To book, you can:

  • Contact the hotel directly: Call or email the hotel to inquire about airport pick-up and make a reservation.
  • Book through Traveloka: When booking your room on Traveloka, check if airport transfer options are available.

Advance notice is usually required, so it's best to arrange your transfer in advance.

Nearby MRT Station & Bus Stops

Getting around is easy with nearby public transport options. Knowing the nearest MRT station and bus stops can help you explore the area. The nearest public transport options to Central Park Reef Resort are:

  • Bus Stops: Several bus stops are located within walking distance of the hotel.

Public transport card/payment information and where to buy them can be found at the stations or on the bus.

Nearby Attractions for Family / Kid Friendly

Looking for fun things to do near the hotel? Discovering nearby activities and places to visit can make your trip even more memorable. Here are some family-friendly attractions near Olongapo, Subic:

  • Ocean Adventure: A marine park offering shows and animal encounters. (Approx. 10 km, Entry: ₱995)
  • Zoobic Safari: A unique safari experience with tigers and other animals. (Approx. 15 km, Entry: ₱795)
  • Subic Bay Freeport Zone: Explore the shops, restaurants, and attractions in this freeport area. (Various distances, Entry: Free)
  • Inflatable Island: The biggest floating water park in Asia. (Approx. 12 km, Entry: ₱899)
  • Pamulaklakin Forest Trail: A nature trail perfect for a family hike. (Approx. 8 km, Entry: Free)

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near Central Park Reef Resort (Olongapo, Subic)

Exploring local dining options adds to the fun of your trip. Finding nearby restaurants and local food can enhance your culinary experience. Here are some options near Central Park Reef Resort:

  • Cafes/Restaurants:
    • Meat Up Cafe: Offers a variety of dishes.
    • The Coffee Bean & Tea Leaf: A popular cafe chain.
    • Yellow Cab Pizza Co.: Known for its pizzas.
  • Local Street Food:
    • Adobo: A classic Filipino dish.
    • Sinigang: A sour and savory soup.
    • Sisig: A sizzling pork dish.
    • Lechon: Roasted pig.
    • Halo-Halo: A popular Filipino dessert.

Shopping places near Central Park Reef Resort (Olongapo, Subic)

Shopping near the hotel can be a great way to spend your time. Discovering nearby shopping malls and department stores can add to your travel experience. Here are some shopping places near Central Park Reef Resort:

  • Harbor Point Mall: A large mall with various shops and restaurants.
  • SM City Olongapo Central: A popular shopping destination.
  • Duty Free Subic: Offers a wide range of products.

Other Places to Stay Near Central Park Reef Resort

Looking for alternative accommodations? Finding other hotels nearby can give you more options for your stay. Here are some hotel options near Central Park Reef Resort:

  • Luxury/5–6 Star Hotels Nearby:
    • The Lighthouse Marina Resort
    • Camayan Beach Resort
    • Moonbay Marina Waterfront Hotel

    For 5-star:

    Looking for more accommodations? See Traveloka’s last minute hotel deals on

  • Four-Star Hotels Nearby:
    • Wild Orchid Beach Resort
    • Subic Grand Seas Resort
    • Segara Villas

    For 4-star:

    Looking for more accommodations? See Traveloka’s last minute hotel deals on

  • Three-Star Hotels Nearby:
    • Mango's Beachfront Resort
    • Arizona International Resort
    • White Rock Waterpark and Beach Resort

    For 3-star:

    Looking for more accommodations? See Traveloka’s last minute hotel deals on

Hotel Availability & Booking

Ready to book your stay at Central Park Reef Resort? Checking hotel availability and making reservations is easy with Traveloka. You can find the best deals and book your room through Traveloka. Booking through Traveloka ensures a smooth and hassle-free experience.

All facilities in Central Park Reef Resort

Others Central Park Reef Resort
Others

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Newspaper in lobby

Things to Do

  • Outdoor pool
  • Pool sun loungers

General

  • Smoking area
  • Parking

Food and Drinks

  • Bar

Transportation

  • Valet parking

Connectivity

  • Free WiFi

Business Facilities

  • Meeting facilities

Accommodation Policy & General Information in Central Park Reef Resort

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: PHP 1000.0 per stay
  • A tax is imposed by the city: PHP 100.00 per room, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Available rooms at Central Park Reef Resort
110
Number of floors in Central Park Reef Resort
1
Another facilities in Central Park Reef Resort
Others, Safety deposit box, Laundry service, Luggage storage, 24-hour Receptionist

Frequently asked question in Central Park Reef Resort

What are available facilities at Central Park Reef Resort?
There are top facilites at Central Park Reef Resort such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Central Park Reef Resort?
The standard check-in time at Central Park Reef Resort is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
What is the star rating of Central Park Reef Resort?
Central Park Reef Resort is a 4.0-star hotel.
How many floors does Central Park Reef Resort have?
Central Park Reef Resort has 1 floors.
How many rooms are available at Central Park Reef Resort?
Central Park Reef Resort has 110 rooms in total.
See All

More Reviews from Other Guests in Central Park Reef Resort

8.4
Very Good
From 291 reviews
Cleanliness

8.8

Room Comfort

9.0

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
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Traveler Reviews Central Park Reef Resort

Number of reviews per page
20
40
Top reviews
Carl
icon-Leisure
Leisure
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This resort is adjacent to the beach and it appears that all room have a view of the ocean and a small balcony, but I am not absolutely sure of this. My room had a modern and attractive design, although it is showing signs of wear and tear and could use some touch up work to repair minor damage to surfaces and paint. The room had a noisy AC unit and when I asked the front desk to address this, they sent a maintenance man promptly who said the noise could not be reduced. Thereupon, the front desk staff offered me another room that was much better. The hotel has two places for dining with each having a swimming pool, which was nice. The hotel staff were friendly and helpful. All in all, this was a very nice place to stay.
Read More
Eric
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Very nice
james
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staff and management group were both exceptional. I had an issue that was brought to the attention of management who went above and beyond expectations. We actually had a typhoon during the stay and everyone ensured we were kept informed and safe.
Roger
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Will stay there again
James
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very nice rooms, pools are interesting , and unique.
Jose
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Beautiful room, awesome annemities, friendly staff..Will stay here in the future
Drew
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Staff is always wonderful friendly and helpful. They treat you like you are a family member , I feel very comfortable staying here like being at a home away from home. Whenever I have had an issue they are ready and will to address and solve it, thank you.
andrew
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I loved the beach and the hotel is very nice for the price.
Nathan
icon-Business with Friends
Business with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Pleasantly surprised how nice this hotel was for the price. Staff were great and rooms were comfortable. 2 different pool areas and cold beers. Can’t ask for anymore.
Jackie
icon-Leisure
Leisure
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The food was great at both locations. Only wish the rooms could take a deeo dive into the ants and roaches. Extermination is highly needed.
Michael
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

It’s the nicest hotel in Subic , but it has its issues , the wifi was terribly slow and unreliable I couldn’t even stream a song without it buffering . , the hotel pools are amazing but the beach is so gross garbage everywhere and sewage being dumped into it from nearby stream , some advice to the hotel if you want to invest in your future , hire someone to clean up the garbage on the beach , I know it’s not your fault but it DOES affect your guest experience and willing to return . How much does it really cost to pay someone the Low minimum wage to spend the day cleaning up the mess on the beach right next to you. Anyways I still think it’s the best hotel here which isn’t saying much because the other hotels I’m Subic leave a lot to be desired also . It gets 4 stars almost entirely because of the pools which are once in a lifetime experience
Read More
jeremiah
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Pool was fine but the piped music was far too loud
Olivia A.
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great staff. Great customer service!
Kenneth
icon-Business and Leisure with Partner
Business and Leisure with Partner
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We tried two different rooms and each one had major issues. The first one was worn with wallpaper coming off in spots, tv never worked well, there was no hot tub on property. The next night I upgraded to a Jacuzzi room and the tub didn't work, there was a layer of dust on the furniture, a couple of cobwebs on the walls.
Derek
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Both pools nice and clean. Rooms are nice and clean and well updated
Byron
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Nice staff, nice restaurant upstairs and downstairs. Clean rooms and clean property
Matthew
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Check in was super easy. My flight arrived at 6am and I arrived at the property at about 11. Check in wasn't until 3pm but they had a room ready and was able to accommodate me as I was tired. The front desk staff were super friendly and handled my every need. Bell service was available to handle my bags that was great. I got one of the less expensive rooms but it was still large with a king bed and a partial view of Subic Bay. I was happy. The only thing missing was a microwave. I had left overs from the restaurants and couldn't heat them. There is a fridge with a stocked mini bar with things for purchase. There were chips, several types of beer, coke, sprite, milk and a couple types of juice. I ate several times at the two restaurants. They have large menus and the food was very good. Service was fine and about what you'd expect. Overall the value was pretty good and I'd stay again.
Read More
Ruthruff
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The hotel is in a great location (if you like Barrio Barretto), right on the beach. It is one of the grander hotels in the entire area, with some unique features. This hotel could be great, but the staff ruined it for me. I had lots of problems and the staff always seemed apathetic. They never followed up to see if the problem was fixed or showed any sympathy and didn't communicate well. E.g., the wifi didn't work for many hours; I had to call many times and threaten to check out to get anything done. One day they forgot to clean my room and when I asked for housekeeping at 4:45 and they said they couldn't because it stops at 5 PM. The next time I tried to be proactive by calling at 2 PM to ask to clean my room. They said "sure" but nobody ever showed up. I called back two hours later but nobody answered the phone. I gave up. It really shouldn't be this hard. And so on. Other problems... If I ever left any food in the room, it would be swarming with ants a few hours later, even if the bag was tied. The room was missing a lot of amenities you'd expect at this price...they didn't have Kleenex, bathrobe, hand towel, or tea bags. Oh, and they wanted 50 pesos for some ice (unlike almost every other hotel I've been to). To be honest, I was happy to leave.
Read More
Olivia Alvaro
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Excellent service as always!
Kenneth
icon-Leisure
Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Beachfront location and within easy commute to Olongapo and shopping Good hotel and excellent staff willing to help as needed As a wheelchair user it is sad that no hotels offer a specific bathing facility for the disabled The reef does have large walk in showers that I was able to use with a patio chair
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Central Park Reef Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 291 reviews
Cleanliness

8.8

Room Comfort

9.0

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Central Park Reef Resort

Number of reviews per page
20
40
Top reviews
Carl
icon-Leisure
Leisure
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This resort is adjacent to the beach and it appears that all room have a view of the ocean and a small balcony, but I am not absolutely sure of this. My room had a modern and attractive design, although it is showing signs of wear and tear and could use some touch up work to repair minor damage to surfaces and paint. The room had a noisy AC unit and when I asked the front desk to address this, they sent a maintenance man promptly who said the noise could not be reduced. Thereupon, the front desk staff offered me another room that was much better. The hotel has two places for dining with each having a swimming pool, which was nice. The hotel staff were friendly and helpful. All in all, this was a very nice place to stay.
Read More
Eric
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Very nice
james
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staff and management group were both exceptional. I had an issue that was brought to the attention of management who went above and beyond expectations. We actually had a typhoon during the stay and everyone ensured we were kept informed and safe.
Roger
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Will stay there again
James
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very nice rooms, pools are interesting , and unique.
Jose
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Beautiful room, awesome annemities, friendly staff..Will stay here in the future
Drew
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Staff is always wonderful friendly and helpful. They treat you like you are a family member , I feel very comfortable staying here like being at a home away from home. Whenever I have had an issue they are ready and will to address and solve it, thank you.
andrew
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I loved the beach and the hotel is very nice for the price.
Nathan
icon-Business with Friends
Business with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Pleasantly surprised how nice this hotel was for the price. Staff were great and rooms were comfortable. 2 different pool areas and cold beers. Can’t ask for anymore.
Jackie
icon-Leisure
Leisure
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The food was great at both locations. Only wish the rooms could take a deeo dive into the ants and roaches. Extermination is highly needed.
Michael
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

It’s the nicest hotel in Subic , but it has its issues , the wifi was terribly slow and unreliable I couldn’t even stream a song without it buffering . , the hotel pools are amazing but the beach is so gross garbage everywhere and sewage being dumped into it from nearby stream , some advice to the hotel if you want to invest in your future , hire someone to clean up the garbage on the beach , I know it’s not your fault but it DOES affect your guest experience and willing to return . How much does it really cost to pay someone the Low minimum wage to spend the day cleaning up the mess on the beach right next to you. Anyways I still think it’s the best hotel here which isn’t saying much because the other hotels I’m Subic leave a lot to be desired also . It gets 4 stars almost entirely because of the pools which are once in a lifetime experience
Read More
jeremiah
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Pool was fine but the piped music was far too loud
Olivia A.
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great staff. Great customer service!
Kenneth
icon-Business and Leisure with Partner
Business and Leisure with Partner
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We tried two different rooms and each one had major issues. The first one was worn with wallpaper coming off in spots, tv never worked well, there was no hot tub on property. The next night I upgraded to a Jacuzzi room and the tub didn't work, there was a layer of dust on the furniture, a couple of cobwebs on the walls.
Derek
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Both pools nice and clean. Rooms are nice and clean and well updated
Byron
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Nice staff, nice restaurant upstairs and downstairs. Clean rooms and clean property
Matthew
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Check in was super easy. My flight arrived at 6am and I arrived at the property at about 11. Check in wasn't until 3pm but they had a room ready and was able to accommodate me as I was tired. The front desk staff were super friendly and handled my every need. Bell service was available to handle my bags that was great. I got one of the less expensive rooms but it was still large with a king bed and a partial view of Subic Bay. I was happy. The only thing missing was a microwave. I had left overs from the restaurants and couldn't heat them. There is a fridge with a stocked mini bar with things for purchase. There were chips, several types of beer, coke, sprite, milk and a couple types of juice. I ate several times at the two restaurants. They have large menus and the food was very good. Service was fine and about what you'd expect. Overall the value was pretty good and I'd stay again.
Read More
Ruthruff
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The hotel is in a great location (if you like Barrio Barretto), right on the beach. It is one of the grander hotels in the entire area, with some unique features. This hotel could be great, but the staff ruined it for me. I had lots of problems and the staff always seemed apathetic. They never followed up to see if the problem was fixed or showed any sympathy and didn't communicate well. E.g., the wifi didn't work for many hours; I had to call many times and threaten to check out to get anything done. One day they forgot to clean my room and when I asked for housekeeping at 4:45 and they said they couldn't because it stops at 5 PM. The next time I tried to be proactive by calling at 2 PM to ask to clean my room. They said "sure" but nobody ever showed up. I called back two hours later but nobody answered the phone. I gave up. It really shouldn't be this hard. And so on. Other problems... If I ever left any food in the room, it would be swarming with ants a few hours later, even if the bag was tied. The room was missing a lot of amenities you'd expect at this price...they didn't have Kleenex, bathrobe, hand towel, or tea bags. Oh, and they wanted 50 pesos for some ice (unlike almost every other hotel I've been to). To be honest, I was happy to leave.
Read More
Olivia Alvaro
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Excellent service as always!
Kenneth
icon-Leisure
Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Beachfront location and within easy commute to Olongapo and shopping Good hotel and excellent staff willing to help as needed As a wheelchair user it is sad that no hotels offer a specific bathing facility for the disabled The reef does have large walk in showers that I was able to use with a patio chair
Number of reviews per page
20
40