5 Stars Hotels in Butuan City, Philippines

It is not sound proof. We could not sleep properly we heard the steps of coming guests on the wall way, sound of strolling bags even the cart of cleaners we heard it when he was pushing and pulling the cart. No designated smoking area.

My stay was fine but the water smells like rust.

Good choice for the family, especially if there's a larger discount voucher on booking. Great room size, breakfast buffet, swimming pools area. Impressive.

We had pleasant accommodation all in all. Clean and comfortable room. But what ticked me off was that they mentioned free wifi but when we arrived at the hotel they kept on saying that the wifi was too slow, so they won't give the password. But all in all, our stay was good 👍

Nice room. Breakfast is good. Staff are helpful.

room was great especially the view but the staff (food and security) weren't that accommodating housecleaning staff was helpful though. food was forgettable.

The hotel is perfect except for intermittent WIFI connection and cable tv.

Great because I was able to sleep. However, there is a need to improve the room's cleanliness. Also, it'd be nice if they'd clean the dining area prior or after meal time. Also, they could try soundproofing the rooms so noise from the neighboring establishments/houses won't be so loud to hear.

First, I was given a different room (room #9) because the room that I booked was occupied, even if I already requested to block the room in order for me to early check in and I paid 1000 for the room blocking. Second, It was so hot even if the ACU was at its lowest temperature. Third, the lamp was busted, only one lamp was working. Lastly ,the experienced was so creepy, the room telephone rang at around 9pm, I answered it but there was no one in the line, then the second rang was at mid night, I picked up the phone, but still I can't hear any answer from line. It was so weird because during the time I'm about to check out, I can't dial the three numbers connected to front office and according to front office staff the telephone line was broken. I wonder how is it possible that the room telephone rang twice. I hope you can address this concern.

we weren't able to get our meal because it was passed 8am when we asked for it and they didn't inform us that they have cut off for the breakfast. such a waste!