5 Stars Hotels in Butuan City, Philippines

It is not sound proof. We could not sleep properly we heard the steps of coming guests on the wall way, sound of strolling bags even the cart of cleaners we heard it when he was pushing and pulling the cart. No designated smoking area.

My stay was fine but the water smells like rust.

We always book here. Accomodating staff, spacious room and food is fine.

Staff are very accommodating. As per the room it was nice and cozy. The pool is great. And their restaurant serves a fusion of thai Japanese cuisine it was good.

We had pleasant accommodation all in all. Clean and comfortable room. But what ticked me off was that they mentioned free wifi but when we arrived at the hotel they kept on saying that the wifi was too slow, so they won't give the password. But all in all, our stay was good 👍

Nice room. Breakfast is good. Staff are helpful.

I cannot recommend this for traveler on budget because on top of the fee you paid @traveloka an additional fees may apply once you arrived at the hotel, in my case I have my 13 YO niece included in my booking and as per traveloka apps she's included on what I have paid, but when we arrive at the hotel we paid additional for her. I can reco the hospitality of the staff. But got disappointed with the the amenities, aircon is not cold and have a dusty smell, TV cable is not working the whole stay, toilet not flushing right away, sliding glass door in the shower stucks often, and the most disappointing part, was when they have me wait for 15mins for coffee to be served and tried to follow up twice but never served after waiting for almost an hour, so I just leave the dinning area.

room was great especially the view but the staff (food and security) weren't that accommodating housecleaning staff was helpful though. food was forgettable.

Great because I was able to sleep. However, there is a need to improve the room's cleanliness. Also, it'd be nice if they'd clean the dining area prior or after meal time. Also, they could try soundproofing the rooms so noise from the neighboring establishments/houses won't be so loud to hear.