Iba Hotels

The resort is beautiful and very relaxing. Everything was good except for the unfriendly receptionist. We checked out last February 15, 2019. We appreciate that she entertained us at 5:30am for an early check out. We asked her if she could help us get a ride going out of the resort. She informed us that nobody else is awake and that it is safe to walk on the alleys going to the highway. We were reluctant and we tried convincing her to help us hail a tricycle ride but she insisted that we walk and just handed us our gatepass. She seemed very eager to check us out (and maybe to continue her sleep). When the security guard saw us walking, he immediately informed us to be careful since it was dark and there were stray dogs. Following the advice of the receptionist, we were confident that it is indeed safe. Halfway through the alley, six stray dogs circled and growled at us. It was not safe at all and was terribly frightening for us. Walking very slowly, we returned to the resort and the security guard was able to find us a driver. Something that the receptionist refused to do. What disappointed us is her lack of action and the wrong information she provided. It would have been better had she told us that it is not safe to walk out of the alley very early and to just check out on a later time so she could hail a ride for us. Because of the receptionist, we are not staying here again.

Beach is dirty. The owner is unfriendly.