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5 Stars Hotels in Subic Bay, Philippines

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Thu, 28 Sep 2023
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EXTERIOR_BUILDING White Rock Waterpark and Beach Hotel

White Rock Waterpark and Beach Hotel

Matain, Subic Bay
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See all 24 Hotels in Subic Bay

Facts about Subic Bay

Popular Area
Santo Tomas, Matain
Popular Hotel
White Rock Waterpark and Beach Hotel
Popular Landmark
White Rock Beach, Snake Island

Guest reviews in Subic Bay

284 reviews from hotels in Subic Bay with aggregated rating of 8.4/10.
Review from various users that have stayed in Subic Bay will help you to choose the perfext hotel easily!
Stephan H.
This is a private profile
7 Feb 2023
Internet not working properly. Housekeeping bad (had 2 times to ask for) resort is overpriced.
Leah Escano
17 Jun 2022
The place is 1 hour away from Subic Bay. Upon entry, the place looks like a desolated place but as you go further you will find a resort-like place. There's a kiddie pool, a pool for an adult (about 5 ft deep) and a playground. The place is a beautiful sight during nighttime because of the lighting. We booked using different accounts but the front desk officer somehow assumes that we are a group of travellers and placed us in the"villas". We experienced a delay during the check-in due to a power interruption. Issues on the toilet were also escalated as it was smelly, I believe they have issues at the sewer since we again experience the smelly bathroom the following day. At night, there was a heavy downpour and experienced another power interruption but when the power was back the personnel checked rooms where air condition units are not working. Some of the facilities such as the intercom are not functioning as well but they have given us mobile numbers to call if we have any concerns. Complimentary water and non-complimentary beverages are available in the room. Complimentary coffee is not also available (I will not look for it if it was not written on the paper located in the room.) Television (no available channels) and fridge are not also functioning (not sure why it's unplugged). Only two sockets are functioning for charging purposes. Overall the facility is unsatisfying may be due to (1) it's already old and (2) they are undergoing a renovation as mentioned by its staff. However, the people from the front desk, to the lifeguard (available even at night), and room attendants are all friendly and very attentive to our needs except during breakfast when it took 30-minutes waiting time for my nieces ' breakfast to arrive. So I am advised to get at the breakfast station as early as 7 am and order immediately since some of the choices are no longer available if you are late. Bottom line we still got what we pay for. We got it cheap plus breakfast is already included. So my overall rating is neither awesome nor unsatisfying but satisfying.
anna k. c.
This is a private profile
17 Feb 2020
the hotel was good ☺ beautiful sya esp. inside. Refreshing and masarap magrelax unlike in other hotels.. I love the pools and sa beach area nila .. the food was pricey but big servings naman so sulit.. our room is 👍🏻 with hot water so clean .. all the staff are super nice and friendly..
Adrian A.
This is a private profile
3 Feb 2020
Bed is not sturdy, noisy AC, useless TV because of its cignal box, wrong wifi pass(i asked for it twice), the heater is not working, there's no literal parking. The upside is that the view is nice and the food is good but a little on the expensive side
Adele M. L. R.
This is a private profile
5 Jan 2022
Instagrammable pool! staff are welcoming and warm. 30-40mins away from Subic Bay Freeport Zone but def worth the travel.
7 Sep 2022
It's been our 3rd time to book our stay @ Treasure Island and for sure this will be the last time we will ever stay there. 1. Owner of the resort is a foreigner and he is rude. The place should be a pet-friendly hotel. We were just sitting outside the area, nearby pool and he came and told that our dogs shouldn't be barking. Not much people there though. He wasn't nice to us when he talked to us and trying to avoid us when we get near to him. Very disappointed on his actions. We always bring our dogs since 1st visit until 3rd. However, staffs are nice and friendly! They even came near to our dogs & play with it. Room service also good. My favorite chili bomb always got me excited to go there. 2. Bathroom sink is clogged & rusty. 3. Room is very dusty and we managed to sweep the floor. 4. Bed linens are not ironed. 5. Beach is dirty now, maybe because of typhoon?🤷🏻‍♀️. We wanted to keep coming back. But we have decided that we won't be staying there anymore. We brought our friends and sadly they didn't like it.
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