1. Hotel
  2. Philippines(4,352 hotel)
  3. Cebu(502 hotel)
  4. Cebu City(319 hotel)
  5. Santa Cruz(16 hotel)
  6. Crown Regency Hotel and Towers

Crown Regency Hotel and Towers

Osmeña Boulevard, Santa Cruz, Cebu City, Cebu, Philippines, 6000
Exterior / Building
Common Space
Exterior / Building
Exterior / Building
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According to 38 guests
Great and the best experience during our stay in Cebu. Thank you, Crown Regency Hotel and Towers.
Mariane Z.
See all reviews
Based on 911 traveler reviews
24-Hour Front Desk
Swimming Pool

Nearby attractions
Robinsons Plaza
(0.18 km)
Fuente Osmena Circle
(0.25 km)
Cebu Doctor's University Hospital
(0.73 km)
Yap Sandiego Ancestral House
(1.44 km)
Review by Traveloka users

24 Traveloka customers have stayed in this hotel and given reviews:

It was great, my complain is only the elevators. they turn off one of the elevators during rush hour. It took me 10 mins to go my floor while waiting for the elevator.
Great and the best experience during our stay in Cebu. Thank you, Crown Regency Hotel and Towers.
A short bad stay, within the span of one and a half day, we were transferred twice from a 2 bedroom executive suite due to the bad air conditioning on the two suites, our last transfer was to a less nicer room which had zero view and a lot of walls apparently and even then the aircon in both rooms were bad, however I do give credit for the AC. In the living room which was a lot better and the food was undeniably above satisfactory.
The best by far. Surely I will book here again.
Services, amenities and room was appropriate for the price.
The CR was clogging. The aircon was not functioning. Called up the front desk for help to repair the aircon and to fix the non functioning toilet bowl but no action taken.
Ver nice hotel, thank you for accommodating us.
Central location. Comfortable bed
Refrigerator is not working well. we called up the room service but no response at all.
We had a great stay in the hotel, awesome buffet breakfast, the pool was good
Based on
911 reviews
Review from
Solo travel88
Friends getaway168
Rating Result
Very Bad
Very Good
Gary B
Dont believe the advertising for this over rated excuse for a hotel
the hotels policy of only allowing 2 towels in pool area , even if you have paid for 3 people to stay is outrageous .... the food is cold and the beer warm...showers mouldy.. windows everywhere very dirty.... very long wait in hot smelly coridoors waiting for elevator...at reception you are treated as if you have intruded on there privacy and are told to wait awhile and awhile and awhile.. no welcome drink here
Family - Nov 7, 2017
great staff
the staff was friendly, courteous, and helpful. they were also very accommodating to our needs. it was easy to move around in the city from the hotel because of its location. the breakfast buffet was not that great, but for its price, i guess, it's okay. there's even a karaoke bar where you could sing your heart out!
Family - Nov 5, 2017
2nd time
I already knew what to expect since it was my 2nd time here. I went again for this hotel because it was the centrally located and I had to book 4 rooms so I needed value for money. This is more of a feedback from my family that stayed for the first time. Here goes: Pros: location: near Larsian (their fave dinner place- cheap bbq/ palutos), malls, spas, 24 h fastfood restaurants, etc. Good base for tours as all the drivers know this place. The breakfast is good especially the bread selection (blueberry muffins!). Staff were ok. Cons: still no hot water, water in shower is lukewarm at best, you had to switch elevators if you’re located in a higher floor which was a hassle as the elevators are always packed :( Rooms are old but clean. I do understand it might not be for everyone, hence the other bad reviews but I don’t think its that bad, or maybe I was given ‘better’ rooms? For the price, I both had better and worse.. Would I stay here again? Probably.
Family - Nov 3, 2017
Very poorly maintained hotel
This hotel is very poorly maintained with old room furniture which is chipped or damaged , the lifts are poorly maintained and overall the whole hotel needs a refresh. The only positive thing to say is that they have great staff in the bar on level 21 , Kathleen and the team up there are excellent and the only saving grace for this hotel .
Business - Nov 2, 2017
Neil S
Worst hotel in Cebu
There was a blackout, and we are sitting with no air no lights.Went down to reception, and other floors had power, no one came up and told us we could have sat there for hours like some people did with children, if i did not make a fuss, we would still be there.They gave me a new room and when i went in no air con.This hotel is a waste of time.Location great but you flip a coin with everything else
Solo travel - Nov 2, 2017
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Hotel facility


Hotel policy

  • Food and Drinks
    • A la carte breakfast
    • A la carte dinner
    • A la carte lunch
    • Restaurant with AC
    • Bar
    • Breakfast
    • Buffet breakfast
    • Breakfast with surcharge
    • Buffet dinner
    • Buffet lunch
    • Cafe
    • Nightclub
    • Poolside bar
    • Snacks
  • Things to Do
    • Casino
    • Children pool
    • Indoor pool
    • Karaoke
    • Massage
    • Outdoor facilities
    • Outdoor pool
    • Pool sun loungers
    • Sauna
    • Spa
    • Hot tub
    • Steam room
    • Sun loungers
  • Hotel Services
    • Bellhop
    • Concierge
    • Money changer
    • 24-hour Receptionist
    • 24-hour security
    • Laundry service
    • Luggage storage
    • Mobile
    • Newspaper in lobby
    • Newspaper
    • Tours
    • Wedding service
  • Public Facilities
    • Parking
    • Coffee shop
    • Elevator
    • 24-hour room service
    • Restaurant
    • Breakfast restaurant
    • Dinner restaurant
    • Lunch restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • General
    • AC
    • Ballroom
    • Banquet
    • Connecting rooms
    • Family room
    • Non-smoking room
    • Swimming pool
    • Terrace on rooftop
    • Smoking area
  • In-room Facilities
    • Bathrobe
    • Cable TV
    • Desk
    • Hairdryer
    • In-room safe
    • Minibar
    • Refrigerator
    • Shower
    • TV
  • Nearby Facilities
    • ATM/Banking
    • Beauty salon
    • Gift shop
    • Grocery
    • Hair salon
    • Laundry
    • Shops
    • Supermarket
  • Business Facilities
    • Business center
    • Computer station
    • Conference room
    • Meeting facilities
    • Photocopier
    • Projector
  • Accessibilty
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • In-room accessibility
    • Wheelchair accessible
  • Sports and Recreations
    • Billiard
    • Fitness
    • Game room
  • Transportation
    • Car rental
    • Secure parking
  • Shuttle Service
    • Airport transfer with surcharge
  • Connectivity
    • Free WiFi

      Check-in and Check-out Time

      Check-in: 2:00 PM
      Check-out: 12:00 PM

      Crown Regency Hotel and Towers is located in area / city Santa Cruz.

      The hotel has a very good location, also near the Mactan Cebu International Airport, which is only 9.34 km away.

      There are plenty of tourist attractions nearby, such as Robinsons Fuente within 0.18 km, and Fuente Osmena Circle within 0.25 km.

      About Crown Regency Hotel and Towers

      Not only located within easy reach of various places of interests for your adventure, but staying at Crown Regency Hotel and Towers will also give you a pleasant stay.

      Whether you are planning an event or other special occasions, Crown Regency Hotel and Towers is a great choice for you with a large and well-equipped function room to suit your requirements.

      Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

      From business event to corporate gathering, Crown Regency Hotel and Towers provides complete services and facilities that you and your colleagues need.

      Have fun with various entertaining facilities for you and the whole family at Crown Regency Hotel and Towers, a wonderful accommodation for your family holiday.

      If you plan to have a long-term stay, staying at Crown Regency Hotel and Towers is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

      Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

      The hotel’s fitness center is a must-try during your stay here.

      Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

      Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

      24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

      Savor your favorite dishes with special cuisines from Crown Regency Hotel and Towers exclusively for you.

      WiFi is available within public areas of the property to help you to stay connected with family and friends.

      Crown Regency Hotel and Towers is a hotel with great comfort and excellent service according to most hotel's guests.

      Enjoy luxurious treats and incomparable experience by staying at Crown Regency Hotel and Towers.

      Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.