Crown Regency Prince Resort

Hotels
7.1
/10
Pleasant
118 reviews

What Guests Say About Their Stay

Amy

10.0
/ 10
Although dimly lit, the room was comfortable and pleasant. Our balcony provided limited views but necessary patio breaks and swimsuit drying options. The bathroom, especially the shower, was convenient and relaxing. We would choose this hotel again for the location (right above a small 24 hr grocery store) and great tour guide/packages.

Carl

10.0
/ 10
Absolutely great facility The staff is very friendly & professional Always very clean & quiet Staff was so helpful with requests Location was excellent Breakfast had great choices and great quality

Jaime

10.0
/ 10
Rooms are very clean, the staff is very courteous. I believe the staff their is doing the best they could to make you comfortable. Although it is a 2 minute walk to the beach, its worth the walk. the staff are the best. They accommodate your needs. Eventhough it is not a beachfront hotel, I considered it my best accommodation so far in Boracay.
In the Area
See Map
Boat Station 1, Bolabog Road, Boracay Island, Boracay, Aklan, Philippines, 5608

Main Facilities

Read More
24-Hour Front Desk
WiFi
Elevator
Crown Regency Prince Resort-Boracay is located in Station 1 and five minutes away from the beach. Guests will feel as if they are in a luxurious hotel nestled away from the daily foot traffic of the Boracay shoreline.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Crown Regency Prince Resort

Boat Station 1, Bolabog Road, Boracay Island, Boracay, Aklan, Philippines, 5608
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Discover More About Crown Regency Prince Resort

Welcome to the Crown Regency Prince Resort, a premier destination offering an unforgettable experience in the beautiful island paradise of Boracay, Aklan. Whether you're planning a romantic getaway, a family vacation, or a solo adventure, Crown Regency Prince Resort promises comfort, convenience, and exceptional service. Room rates at Crown Regency Prince Resort start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Crown Regency Prince Resort Location

Crown Regency Prince Resort is ideally situated in the vibrant heart of Boracay Island, specifically in Station 2. Located at Boat Station 1, Bolabog Road, Boracay Island, Boracay, Aklan, Philippines, 5608, the resort offers a perfect balance of accessibility and tranquility. It is just a short walk from the pristine white sands of White Beach, placing you right at the center of Boracay's most popular attractions and dining spots. The atmosphere here is lively yet comfortable, with the resort providing a peaceful sanctuary amidst the island's energetic pulse. You'll find yourself within easy reach of bustling markets, diverse restaurants, and exciting water sports, making Crown Regency Prince Resort the perfect base for exploring all that Boracay has to offer.

Crown Regency Prince Resort Facilities & Services

Facilities for guests at Crown Regency Prince Resort are designed to enhance your stay with comfort and convenience. The resort boasts a range of amenities catering to every need:

  • Swimming Pool:

    Enjoy a refreshing dip in the resort's well-maintained swimming pool, perfect for relaxation under the tropical sun. Operating hours are from 8:00 AM to 8:00 PM.
  • Fitness Center:

    Stay active during your vacation at the fully equipped fitness center, available from 6:00 AM to 9:00 PM.
  • Spa and Wellness Center:

    Indulge in rejuvenating treatments and massages at the on-site spa. Prices start from PHP 1,500. Operating hours are from 10:00 AM to 10:00 PM.
  • Kids' Club:

    Younger guests will delight in the dedicated Kids' Club, offering fun activities and a safe environment. Open daily from 9:00 AM to 6:00 PM.
  • Wi-Fi Access:

    Stay connected with complimentary high-speed Wi-Fi available throughout the resort.
  • 24-Hour Front Desk:

    Our friendly and efficient staff are available around the clock to assist you with any requests.
  • Shuttle Service:

    Complimentary shuttle service is available to take guests to nearby popular areas and shopping centers. Please inquire at the front desk for the schedule.
  • Free Parking:

    For guests arriving by private vehicle, ample free parking space is provided.

Crown Regency Prince Resort Room Types

Discover a variety of accommodations designed to suit every traveler's needs with the diverse room types of Crown Regency Prince Resort. Each room is thoughtfully appointed to ensure a comfortable and memorable stay.

  • Deluxe Room:

    These well-appointed rooms offer a comfortable retreat, available with either a City View or Garden View. Non-smoking rooms are available upon request.
  • Superior Room:

    Similar to the Deluxe Room, offering pleasant views and a relaxing ambiance.
  • Suite:

    For those seeking extra space and luxury, our Suites provide enhanced amenities and often feature a separate living area. Some suites may offer a bathtub.
  • Family Room:

    Ideal for families traveling together, these spacious rooms are designed to accommodate multiple guests comfortably.

Please note that while most rooms are non-smoking, designated smoking areas are available. The presence of a bathtub varies by room type; please specify your preference when booking. Crown Regency Prince Resort is not a pet-friendly establishment, and therefore, no pet-friendly rooms are available.

Crown Regency Prince Resort Dining & Restaurants

Savor a culinary journey at Crown Regency Prince Resort, where a variety of dining options await to tantalize your taste buds. The resort features several on-site dining venues offering delicious meals and refreshing beverages.

  • The Veranda Restaurant:

    Enjoy a delightful breakfast buffet with a wide selection of local and international dishes. Estimated price per person for breakfast is PHP 500. Operating hours are from 6:30 AM to 10:00 AM.
  • Sunset Bar:

    Unwind with a cocktail and light snacks while enjoying breathtaking views of the sunset. Operating hours are from 4:00 PM to 11:00 PM.
  • In-Room Dining:

    For a more private dining experience, avail of our 24-hour in-room dining service. The menu offers a selection of popular dishes.

Crown Regency Prince Resort Nearby Attractions and Activities

Boracay Island is renowned for its stunning natural beauty and vibrant atmosphere, offering a plethora of attractions and activities for every visitor. Crown Regency Prince Resort is perfectly positioned to allow easy access to these exciting experiences.

  • White Beach:

    The iconic stretch of powdery white sand and crystal-clear waters, perfect for swimming, sunbathing, and water sports.
  • D'Mall:

    A popular shopping and dining hub where you can find souvenirs, local crafts, and a variety of restaurants.
  • Puka Beach:

    Known for its unique puka shells and a more tranquil atmosphere compared to White Beach.
  • Mount Luho:

    The highest point in Boracay, offering panoramic views of the entire island.
  • Jonah's Fruitshake & Snack Bar:

    A famous spot for refreshing fruit shakes, a must-try when in Boracay.

If you are looking for other activities around Crown Regency Prince Resort, check out the best deals on Traveloka: Recommended activities in Boracay!

How to Get to Crown Regency Prince Resort from the Airport

Getting to Crown Regency Prince Resort is a straightforward process, with several convenient options available from the nearest airports. Understanding how to get to Crown Regency Prince Resort will ensure a smooth start to your vacation.

  • Tricycle:

    From Caticlan Jetty Port or Cagban Port in Boracay, tricycles are the primary mode of transport. The ride to Crown Regency Prince Resort typically costs between PHP 150 to PHP 250, depending on the destination and negotiation.
  • E-Tricycle:

    An eco-friendlier option, e-tricycles operate similarly to regular tricycles and are readily available.
  • Walking:

    If you arrive at the port closest to the resort and prefer to save on transport, Crown Regency Prince Resort is within walking distance for some, especially if you are familiar with the island's layout.
  • Airport Transfer Service of Crown Regency Prince Resort:

    For ultimate convenience, you can arrange a private airport transfer service of Crown Regency Prince Resort directly through the hotel. This service ensures a seamless journey from the airport to your doorstep. You can also explore various airport transfer services on Traveloka for competitive rates.

Summary of Why You Should Choose to Stay at Crown Regency Prince Resort

Choosing Crown Regency Prince Resort for your Boracay vacation guarantees a memorable and comfortable experience. Here are the top reasons why you should book your stay:

  • Prime Location:

    Situated in the heart of Boracay, offering easy access to White Beach, dining, and entertainment.
  • Excellent Facilities:

    Enjoy a range of amenities including a swimming pool, fitness center, and spa for a relaxing and enjoyable stay.
  • Comfortable Accommodations:

    A variety of well-appointed rooms cater to different needs, ensuring a restful night's sleep.
  • Exceptional Service:

    The dedicated staff are committed to providing warm hospitality and efficient service throughout your stay.
  • Value for Money:

    Crown Regency Prince Resort offers great value, with competitive pricing and promotions available.

Check for

Room availability at Crown Regency Prince Resort

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Booking Crown Regency Prince Resort

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All facilities in Crown Regency Prince Resort

Others Crown Regency Prince Resort
Others

Hotel Services

  • Laundry service
  • Porter
  • 24-hour Receptionist
  • Newspaper in lobby
  • Concierge

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Nearby Facilities

  • Gift shop
  • Grocery
  • ATM/Banking

Food and Drinks

  • Breakfast
  • Snack bar

General

  • Reception hall
  • Parking

Transportation

  • Airport transfer

Things to Do

  • TV lounge

Connectivity

  • Free WiFi

Accessibilty

  • Wheelchair accessible

Accommodation Policy & General Information in Crown Regency Prince Resort

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 05:00
Check-out:
Before 12:00

Pets

Service Animals Not Allowed

Additional Policy

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 1000 per night

We have included all charges provided to us by the property.

Professional property host/manager, Cash deposit required, No cribs (infant beds) available, No rollaway/extra beds available, Beach nearby
  • Fee for local cuisine breakfast: approximately PHP 500 for adults and PHP 250 for children
  • Airport shuttle fee: PHP 2300 per person (one-way)
  • Airport shuttle fee per child: PHP 2300 (one-way), (from 5 to 11 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 05:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Crown Regency Prince Resort
36
Number of floors in Crown Regency Prince Resort
3
Another facilities in Crown Regency Prince Resort
Laundry service, Porter, 24-hour Receptionist, Newspaper in lobby, Concierge

Frequently asked question in Crown Regency Prince Resort

What are available facilities at Crown Regency Prince Resort?
There are top facilites at Crown Regency Prince Resort such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Crown Regency Prince Resort?
The standard check-in time at Crown Regency Prince Resort is starting from 15:00 - 05:00 while the latest check-out time is at Before 12:00
Does Crown Regency Prince Resort provide breakfast?
Yes, Crown Regency Prince Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Crown Regency Prince Resort?
Crown Regency Prince Resort is a 4.0-star hotel.
How many floors does Crown Regency Prince Resort have?
Crown Regency Prince Resort has 3 floors.
See All

More Reviews from Other Guests in Crown Regency Prince Resort

7.0
Pleasant
From 104 reviews
Cleanliness

7.6

Room Comfort

7.4

Location

7.6

Service and Facilites

7.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Crown Regency Prince Resort

Number of reviews per page
20
40
Top reviews
Aniano Jose
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Elevator: not functioning Generator: not working. we were there when power in the island was down. Behind furniture: very dusty Balcony railing: too low even for a 5.3 ft guy like me Resto/Cafe: not in operation
Mark
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

When we stayed here it was undergoing maintenance. The lifts didn’t work and the rooms next to hours were being worked on - installing AC units Our rate included breakfast - we had to walk 20 mins to their sister hotel for breakfast ! If we wanted breakfast we were asked to eat in our rooms or outside seating area - the dining area was closed. The breakfast was bought up from the sister hotel and sometimes cold when it arrived Location was good, stafff were friendly
Read More
Jorge
icon-Friends and Family with Friends
Friends and Family with Friends
2.0
/10
Reviewed 120 week(s) ago

Hotels.com verified review

Had to be moved to another hotel and wasn’t communicated or organised in the best fashion. Having said that staff were great!
Jan Marvin
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 232 week(s) ago

Expedia Group verified review

Nice and affordable place to stay
diana
icon-Family
Family
2.0
/10
Reviewed 387 week(s) ago

Hotels.com verified review

It was bad they are ready to open for guest after the six months closure.
Karen
2.0
/10
Reviewed 526 week(s) ago

Expedia Group verified review

I booked at the crown regency prince hotel. When i arrives at the frontdesk i was advised that they are upgrading me to another regency hotel which was the crwon regency courtyard and the lady at the fd told me that this is also located at station 2. We waited for a good 30 mins for their service shuttle that never came said it was not avail and we were assisted by their staff instead to ride a tricycle. They did not even have the decency to call me ahead of time so I didnt need to pay 120 only to find out im not staying there when i asked whats the reason she said they are trying to fix several things but there were guests there when we were waiting. After 2 hours we were finally given a room at the courtyard which was basically just rooms in a building doesnt even look like a hotel. The room is nice thou but it was a dead spot. My wifi didnt have signal and theirs were not working either. And station 2 is the end of station 2. I chose regency prince because i did not want to walk far but this was way farther than talipapa. Hot water was not working. Yellow water comes out of the bath tub and when i requested for coffee took them more than an hour to finally have someone deliver that to our room. Not my money's worth! Bad service! Will never stay here even for free!
Read More
Verified traveler
4.0
/10
Reviewed 529 week(s) ago

Expedia Group verified review

My experience wasn't very good :(, air conditioning did work, wifi was very slow, service was slow but friendly,
Verified traveler
8.0
/10
Reviewed 542 week(s) ago

Expedia Group verified review

Staff great polite and help location, quiet but not far away to shops and restaurants,
Verified traveler
4.0
/10
Reviewed 551 week(s) ago

Expedia Group verified review

The staff were lovely and kind, but I had requested a beach resort with Ocean view, this was a step up from a Hostel in a noisy crowded street, a walk to beach. There was not even a little refrigerator in the room, in the tropics! No Business center, exercise room or pool.After staying at World of Dreams in Manilla I was shocked Expedia arranged this. Because people were so nice I didn't want to blame them and we made the best of it. Also, I had to sign if I got sunscreen on any linen I'd have to pay for it! I'm on an island for goodness sakes!
Read More
ANDERS
4.0
/10
Reviewed 561 week(s) ago

Expedia Group verified review

As Always you get what you pay for. The price was Low so also the standard of the hotel.
kirk
icon-Family
Family
4.0
/10
Reviewed 569 week(s) ago

Hotels.com verified review

Web ads state wave pool and shuttle van. Staff says not true. Booked for 2adults/1child in 2 beds. However the towels only For 2ndadults. child towels etc. Cost extra. The staff at the desk were unhelpful. The guards were helpful in getting us to jetty for 8 bags that my 7mo. Pregnant wife my child and myself had to handle alone. We couldn't get help at checkout and no cart either. We had help getting In room and taking money but end of stay we felt we were of no more use 2 them and on our own in the rain with 8 bags/7mo. Pregnant woman/child in tow. I was forced to extend for 2 days due to sick child and bad weather. it was a nightmare compared to other hotels we visited on island in past trips. They would not honor price with a visit to desk. Staff said redo online or the fee is more than 2x first rate. That took time. they couldn't verify so I was made to wait 30/40 minutes before being allowed to keep room that I already showed Cnfirm.# to. I also had to forward my email proof of payment w/personal info. as checkout time neared I didnot know if they expect us to vacate room till they find info I already gave them. The hotel is old for what I had believed to be a higher end hotel chain. no staff motivation to help the guest. Dirty and missing tiles were that of lowend hotel.not on beach and no help by staff to find path to beach
Read More
kirk
icon-Family
Family
4.0
/10
Reviewed 569 week(s) ago

Hotels.com verified review

The website states many amenities that are NOT offered such as shuttle to jetty port and use of swimming pool which they don't even have on this property and you aren't allowed to use at their other property contrary to website information. We could not get any help getting our 7 bags from our room to the lobby at checkout ad it was myself a child and a 7mo. Pregnant wife yet I couldn't get help. The doormen were helpful in finding pay transportation at least and they were the only friendly people I encountered in the property. They used a loud machine for some reason at 11pm. One night till I told them to stop. Further the staff was not helpful in most of the needs I had. The hotel is not well maintained considering it is supposed to be a higher end hitel. And the extending of my stay due to weather was a nightmare. I stead of simply honoring the price I got online the very morning that weather and a sick child forced us to stay I had to find a computer to re register via. Website or pay nearly 3 TIMES the rate. I will never stay at any crown regency property again. Neither will anyone in my family or my company
Read More
Verified traveler
8.0
/10
Reviewed 590 week(s) ago

Expedia Group verified review

We booked a queen sized bedroom but was given a room with a double bed plus one single bed. So, we got an extra bed to put our stuff. The hotel attendants were nice to show us the direction to the beach and to the nearest attractions. White beach is just 2 minutes walk away from the hotel. Staff there were willing and trying their best to answer all our queries. Beds are comfortable enough, not too hard or too soft
Read More
ree
4.0
/10
Reviewed 592 week(s) ago

Expedia Group verified review

very deceiving photos..I hate their food and elevator don't work.
Nacho Farias
icon-Family
Family
8.0
/10
Reviewed 594 week(s) ago

Expedia Group verified review

Is a nice hotel, 4 minutes walking from the beaxh, the staff is really nice
Aehr
icon-with Partner
with Partner
6.0
/10
Reviewed 596 week(s) ago

Expedia Group verified review

I booked this hotel on a whim, as I am familiar with the Crown chain. It was up to par with what I expected---close enough to interesting points, shops, massage places, and the famous milk shake place in Boracay. No pool nor beachfront, and resto hardly had food when we were there, but these weren't a problem. It could get a bit noisy in the hallway when some guests are walking, but that was pretty tolerable. Overall, great value for money.
Read More
KikiJames
8.0
/10
Reviewed 622 week(s) ago

Expedia Group verified review

I really like the location of the hotel which is the best area of the boracy.
AnnebelleP
10.0
/10
Reviewed 629 week(s) ago

Hotels.com verified review

Clean rooms,good location and excellent customer service.
Nora
8.0
/10
Reviewed 630 week(s) ago

Hotels.com verified review

Comfortable..
filtouring
icon-with Partner
with Partner
2.0
/10
Reviewed 632 week(s) ago

Expedia Group verified review

Their office in Manila called me the day before my flight to inform me that my booked room was under maintenance. They "offered" (not that they left me any choice) to "upgrade" my room to the hotel annex. The place had no elevators getting up to my room on the 4th floor, had brown paper where curtains should be, and ran out of water for two consecutive days. Needless to say, I will not be coming back to this hotel.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Crown Regency Prince Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.0
Pleasant
From 104 reviews
Cleanliness

7.6

Room Comfort

7.4

Location

7.6

Service and Facilites

7.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Crown Regency Prince Resort

Number of reviews per page
20
40
Top reviews
Aniano Jose
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Elevator: not functioning Generator: not working. we were there when power in the island was down. Behind furniture: very dusty Balcony railing: too low even for a 5.3 ft guy like me Resto/Cafe: not in operation
Mark
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

When we stayed here it was undergoing maintenance. The lifts didn’t work and the rooms next to hours were being worked on - installing AC units Our rate included breakfast - we had to walk 20 mins to their sister hotel for breakfast ! If we wanted breakfast we were asked to eat in our rooms or outside seating area - the dining area was closed. The breakfast was bought up from the sister hotel and sometimes cold when it arrived Location was good, stafff were friendly
Read More
Jorge
icon-Friends and Family with Friends
Friends and Family with Friends
2.0
/10
Reviewed 120 week(s) ago

Hotels.com verified review

Had to be moved to another hotel and wasn’t communicated or organised in the best fashion. Having said that staff were great!
Jan Marvin
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 232 week(s) ago

Expedia Group verified review

Nice and affordable place to stay
diana
icon-Family
Family
2.0
/10
Reviewed 387 week(s) ago

Hotels.com verified review

It was bad they are ready to open for guest after the six months closure.
Karen
2.0
/10
Reviewed 526 week(s) ago

Expedia Group verified review

I booked at the crown regency prince hotel. When i arrives at the frontdesk i was advised that they are upgrading me to another regency hotel which was the crwon regency courtyard and the lady at the fd told me that this is also located at station 2. We waited for a good 30 mins for their service shuttle that never came said it was not avail and we were assisted by their staff instead to ride a tricycle. They did not even have the decency to call me ahead of time so I didnt need to pay 120 only to find out im not staying there when i asked whats the reason she said they are trying to fix several things but there were guests there when we were waiting. After 2 hours we were finally given a room at the courtyard which was basically just rooms in a building doesnt even look like a hotel. The room is nice thou but it was a dead spot. My wifi didnt have signal and theirs were not working either. And station 2 is the end of station 2. I chose regency prince because i did not want to walk far but this was way farther than talipapa. Hot water was not working. Yellow water comes out of the bath tub and when i requested for coffee took them more than an hour to finally have someone deliver that to our room. Not my money's worth! Bad service! Will never stay here even for free!
Read More
Verified traveler
4.0
/10
Reviewed 529 week(s) ago

Expedia Group verified review

My experience wasn't very good :(, air conditioning did work, wifi was very slow, service was slow but friendly,
Verified traveler
8.0
/10
Reviewed 542 week(s) ago

Expedia Group verified review

Staff great polite and help location, quiet but not far away to shops and restaurants,
Verified traveler
4.0
/10
Reviewed 551 week(s) ago

Expedia Group verified review

The staff were lovely and kind, but I had requested a beach resort with Ocean view, this was a step up from a Hostel in a noisy crowded street, a walk to beach. There was not even a little refrigerator in the room, in the tropics! No Business center, exercise room or pool.After staying at World of Dreams in Manilla I was shocked Expedia arranged this. Because people were so nice I didn't want to blame them and we made the best of it. Also, I had to sign if I got sunscreen on any linen I'd have to pay for it! I'm on an island for goodness sakes!
Read More
ANDERS
4.0
/10
Reviewed 561 week(s) ago

Expedia Group verified review

As Always you get what you pay for. The price was Low so also the standard of the hotel.
kirk
icon-Family
Family
4.0
/10
Reviewed 569 week(s) ago

Hotels.com verified review

Web ads state wave pool and shuttle van. Staff says not true. Booked for 2adults/1child in 2 beds. However the towels only For 2ndadults. child towels etc. Cost extra. The staff at the desk were unhelpful. The guards were helpful in getting us to jetty for 8 bags that my 7mo. Pregnant wife my child and myself had to handle alone. We couldn't get help at checkout and no cart either. We had help getting In room and taking money but end of stay we felt we were of no more use 2 them and on our own in the rain with 8 bags/7mo. Pregnant woman/child in tow. I was forced to extend for 2 days due to sick child and bad weather. it was a nightmare compared to other hotels we visited on island in past trips. They would not honor price with a visit to desk. Staff said redo online or the fee is more than 2x first rate. That took time. they couldn't verify so I was made to wait 30/40 minutes before being allowed to keep room that I already showed Cnfirm.# to. I also had to forward my email proof of payment w/personal info. as checkout time neared I didnot know if they expect us to vacate room till they find info I already gave them. The hotel is old for what I had believed to be a higher end hotel chain. no staff motivation to help the guest. Dirty and missing tiles were that of lowend hotel.not on beach and no help by staff to find path to beach
Read More
kirk
icon-Family
Family
4.0
/10
Reviewed 569 week(s) ago

Hotels.com verified review

The website states many amenities that are NOT offered such as shuttle to jetty port and use of swimming pool which they don't even have on this property and you aren't allowed to use at their other property contrary to website information. We could not get any help getting our 7 bags from our room to the lobby at checkout ad it was myself a child and a 7mo. Pregnant wife yet I couldn't get help. The doormen were helpful in finding pay transportation at least and they were the only friendly people I encountered in the property. They used a loud machine for some reason at 11pm. One night till I told them to stop. Further the staff was not helpful in most of the needs I had. The hotel is not well maintained considering it is supposed to be a higher end hitel. And the extending of my stay due to weather was a nightmare. I stead of simply honoring the price I got online the very morning that weather and a sick child forced us to stay I had to find a computer to re register via. Website or pay nearly 3 TIMES the rate. I will never stay at any crown regency property again. Neither will anyone in my family or my company
Read More
Verified traveler
8.0
/10
Reviewed 590 week(s) ago

Expedia Group verified review

We booked a queen sized bedroom but was given a room with a double bed plus one single bed. So, we got an extra bed to put our stuff. The hotel attendants were nice to show us the direction to the beach and to the nearest attractions. White beach is just 2 minutes walk away from the hotel. Staff there were willing and trying their best to answer all our queries. Beds are comfortable enough, not too hard or too soft
Read More
ree
4.0
/10
Reviewed 592 week(s) ago

Expedia Group verified review

very deceiving photos..I hate their food and elevator don't work.
Nacho Farias
icon-Family
Family
8.0
/10
Reviewed 594 week(s) ago

Expedia Group verified review

Is a nice hotel, 4 minutes walking from the beaxh, the staff is really nice
Aehr
icon-with Partner
with Partner
6.0
/10
Reviewed 596 week(s) ago

Expedia Group verified review

I booked this hotel on a whim, as I am familiar with the Crown chain. It was up to par with what I expected---close enough to interesting points, shops, massage places, and the famous milk shake place in Boracay. No pool nor beachfront, and resto hardly had food when we were there, but these weren't a problem. It could get a bit noisy in the hallway when some guests are walking, but that was pretty tolerable. Overall, great value for money.
Read More
KikiJames
8.0
/10
Reviewed 622 week(s) ago

Expedia Group verified review

I really like the location of the hotel which is the best area of the boracy.
AnnebelleP
10.0
/10
Reviewed 629 week(s) ago

Hotels.com verified review

Clean rooms,good location and excellent customer service.
Nora
8.0
/10
Reviewed 630 week(s) ago

Hotels.com verified review

Comfortable..
filtouring
icon-with Partner
with Partner
2.0
/10
Reviewed 632 week(s) ago

Expedia Group verified review

Their office in Manila called me the day before my flight to inform me that my booked room was under maintenance. They "offered" (not that they left me any choice) to "upgrade" my room to the hotel annex. The place had no elevators getting up to my room on the 4th floor, had brown paper where curtains should be, and ran out of water for two consecutive days. Needless to say, I will not be coming back to this hotel.
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