Crown Regency Prince Resort

Hotels
6.9
/10
Pleasant
114 reviews

What Guests Say About Their Stay

Amy
10.0
/ 10
Although dimly lit, the room was comfortable and pleasant. Our balcony provided limited views but necessary patio breaks and swimsuit drying options. The bathroom, especially the shower, was convenient and relaxing. We would choose this hotel again for the location (right above a small 24 hr grocery store) and great tour guide/packages.
Carl
10.0
/ 10
Absolutely great facility The staff is very friendly & professional Always very clean & quiet Staff was so helpful with requests Location was excellent Breakfast had great choices and great quality
Jaime
10.0
/ 10
Rooms are very clean, the staff is very courteous. I believe the staff their is doing the best they could to make you comfortable. Although it is a 2 minute walk to the beach, its worth the walk. the staff are the best. They accommodate your needs. Eventhough it is not a beachfront hotel, I considered it my best accommodation so far in Boracay.
In the Area
See Map
Boat Station 1, Bolabog Road, Boracay Island, Boracay, Aklan, Philippines, 5608

Main Facilities

Read More
Restaurant
24-Hour Front Desk
WiFi
Elevator
Crown Regency Prince Resort-Boracay is located in Station 1 and five minutes away from the beach. Guests will feel as if they are in a luxurious hotel nestled away from the daily foot traffic of the Boracay shoreline.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Crown Regency Prince Resort

Boat Station 1, Bolabog Road, Boracay Island, Boracay, Aklan, Philippines, 5608
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Crown Regency Prince Resort Rates per Night

Looking for the best hotel rates? Crown Regency Prince Resort room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Crown Regency Prince Resort Location & Address

Finding the perfect hotel starts with knowing its location. Crown Regency Prince Resort is located at Station 2, Boracay Island, Malay, Aklan, Philippines. It's situated in the heart of Boracay Island, known for its stunning beaches and vibrant nightlife. The hotel is approximately 3 km from the city center.

How to go to Crown Regency Prince Resort from Airport

Planning your trip to Crown Regency Prince Resort? Here's how to get there from the airport, ensuring a smooth and hassle-free transfer. Here are your options:
  • By Private Transfer (Most Convenient):

    Many hotels, including Crown Regency Prince Resort, offer private airport transfers. This is the most direct option. You'll be greeted at the airport and taken directly to the hotel.
  • By Shared Shuttle (Most Affordable):

    Shared shuttles are a budget-friendly option. They typically drop off at various hotels along the way.
  • By Tricycle (Local Experience):

    From the Caticlan Airport (MPH), you can take a tricycle to the hotel. This is a more local experience.
Tips: For the most convenient route, book a private transfer or arrange a hotel transfer through Traveloka.

Crown Regency Prince Resort Reviews & Summary

Discover what makes Crown Regency Prince Resort a favorite among travelers. Hotel reviews highlight the hotel's prime location, friendly service, and comfortable accommodations. Guests consistently rave about the stunning views and the hotel's proximity to the beach. The hotel boasts a rooftop pool with panoramic views, a standout feature that guests love. "We had an amazing stay! The staff was incredibly helpful, and the location was perfect. Highly recommended!"

Crown Regency Prince Resort Room Types Available

Choosing the right room is key to a great stay. Crown Regency Prince Resort offers a variety of hotel room type categories to suit different needs and preferences. Here are some of the different hotel room types available:
  • Deluxe Room:

    Offers comfortable accommodations with a city view.
  • Premier Room:

    Features a larger space with a balcony and sea view.
  • Family Room:

    Designed for families, with more space and multiple beds.
  • Suite:

    Provides a luxurious experience with a separate living area and enhanced amenities.
Smoking/non-smoking rooms are available. Please inquire about pet-friendly options and any associated charges.

Hotel Facilities in Crown Regency Prince Resort

Enjoy a range of hotel amenities designed to enhance your stay. Crown Regency Prince Resort offers a variety of hotel facilities for both adults and kids. Here's a list of what you can expect:
  • Rooftop Pool:

    Enjoy a refreshing swim with stunning views.
  • Restaurant:

    Dine on delicious meals.
  • Bar:

    Relax and unwind with your favorite drinks.
  • Spa:

    Indulge in a relaxing massage or treatment.
  • Fitness Center:

    Stay active with a workout.

Hotel Buffet or Restaurant/Cafe in Crown Regency Prince Resort

Indulge your taste buds with the dining options at Crown Regency Prince Resort. The hotel features a variety of hotel buffet and restaurant options to satisfy your cravings. Here's what you can expect:
  • Restaurant Name:

    Offers a diverse menu with local and international dishes.
    • Cuisine:

      Filipino and International
    • Price per person:

      ₱800 - ₱1,500
    • Opening Hours:

      6:00 AM - 10:00 PM
    • Signature Dishes:

      Adobo, Sinigang, and fresh seafood.

Crown Regency Prince Resort Airport pickups and How to Book

Start your vacation stress-free with convenient airport transfers. Crown Regency Prince Resort offers hotels with airport shuttle services to ensure a smooth arrival and departure. To book an airport pick-up:
  • Contact the hotel directly or book through Traveloka.
  • Provide your flight details and arrival time.
  • Advance notice is recommended to secure your transfer.

Nearby MRT Station & Bus Stops

Getting around Boracay Island is easy. While there are no MRT stations, you can easily access the hotel via ride-hailing services.

Nearby Attractions for Family / Kid Friendly

Looking for fun things to do near Crown Regency Prince Resort? Boracay Island offers a variety of nearby activities and places to visit for families. Here are some attractions:
  • White Beach:

    Enjoy the pristine sands and clear waters. (Free)
  • D'Mall Boracay:

    Explore shops, restaurants, and entertainment. (Free)
  • Bulabog Beach:

    Perfect for water sports like kiteboarding. (Free)
  • Mount Luho:

    Offers panoramic views of the island. (Entrance Fee: ₱100)
  • Willy's Rock:

    A famous rock formation and landmark. (Free)

Looking for more things to do nearby? See Traveloka’s best deals on activities and attractions.

Where to eat near Crown Regency Prince Resort (Boracay Island)

Explore the local flavors near Crown Regency Prince Resort. Discover a variety of nearby dining and local food options. Here are some options: Cafes/ Restaurants:
  • Smoke Resto:

    Known for its delicious grilled dishes.
  • Real Coffee & Tea Cafe:

    Famous for its calamansi muffins.
  • Aria Cucina Italiana:

    Offers authentic Italian cuisine.
Local Street Food:
  • Isaw:

    Grilled chicken or pork intestines.
  • Kwek Kwek:

    Deep-fried boiled eggs in orange batter.
  • Banana Cue:

    Fried bananas coated in caramelized sugar.
  • Turon:

    Fried spring rolls with banana and jackfruit.
  • Halo-Halo:

    A popular Filipino dessert with shaved ice, fruits, and sweet beans.

Shopping places near Crown Regency Prince Resort (Boracay Island)

Discover the best shopping spots near Crown Regency Prince Resort. Explore a variety of shops and nearby shopping malls. Here are some options:
  • D'Mall Boracay:

    A popular shopping and dining destination.
  • Talipapa Market:

    A local market for souvenirs and fresh produce.
  • Budget Mart:

    A convenient store for daily needs.

Other Places to Stay Near Crown Regency Prince Resort

Looking for alternative accommodations near Crown Regency Prince Resort? Explore a variety of affordable hotels nearby. Here are some options: Luxury/5–6 Star Hotels Nearby:
  • Shangri-La Boracay
  • The Lind Boracay
  • Crimson Resort & Spa Boracay
For 5-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on luxury hotels.

Four-Star Hotels Nearby:
  • Fairways and Bluewater Boracay
  • Henann Regency Resort & Spa
  • Astoria Boracay
For 4-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on four-star hotels.

Three-Star Hotels Nearby:
  • La Carmela de Boracay Resort Hotel
  • Boracay Ocean Club Beach Resort
  • Two Seasons Boracay Resort
For 3-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on three-star hotels.

Hotel availability and room booking

Ready to book your stay at Crown Regency Prince Resort? Check hotel availability and make your hotel reservations with ease. Book your stay through Traveloka for the best deals and a seamless booking experience.

All facilities in Crown Regency Prince Resort

Others Crown Regency Prince Resort
Others

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Laundry service
  • Porter
  • 24-hour Receptionist
  • Newspaper in lobby
  • Concierge

Nearby Facilities

  • Souvenir shop
  • Grocery
  • ATM/Banking

Food and Drinks

  • Breakfast
  • Snack bar

General

  • Reception hall
  • Parking

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

In-room Facilities

  • TV

Accommodation Policy & General Information in Crown Regency Prince Resort

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for local cuisine breakfast: approximately PHP 500 for adults and PHP 250 for children
  • Airport shuttle fee: PHP 2300 per person (one-way)
  • Airport shuttle fee per child: PHP 2300 (one-way), (from 5 to 11 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 1000 per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards
  • Safety features at this property include a fire extinguisher
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests must transfer to the property via Airplane and boat and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. To enter the island, all guests must present a printed copy of their hotel booking reservation.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 05:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 05:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Crown Regency Prince Resort
36
Number of floors in Crown Regency Prince Resort
3
Another facilities in Crown Regency Prince Resort
Others, Smoke-free area, Safety deposit box, Laundry service, Porter

Frequently asked question in Crown Regency Prince Resort

What are available facilities at Crown Regency Prince Resort?
There are top facilites at Crown Regency Prince Resort such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Crown Regency Prince Resort?
The standard check-in time at Crown Regency Prince Resort is starting from 15:00 - 05:00 while the latest check-out time is at Before 12:00
Does Crown Regency Prince Resort provide breakfast?
Yes, Crown Regency Prince Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Crown Regency Prince Resort?
Crown Regency Prince Resort is a 4.0-star hotel.
How many floors does Crown Regency Prince Resort have?
Crown Regency Prince Resort has 3 floors.
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More Reviews from Other Guests in Crown Regency Prince Resort

6.8
Pleasant
From 100 reviews
Cleanliness

7.6

Room Comfort

7.2

Location

7.6

Service and Facilites

7.4

Sort by
Most Relevant
Preferences
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Traveler Reviews Crown Regency Prince Resort

Number of reviews per page
20
40
Top reviews
Jorge
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 99 week(s) ago

Hotels.com verified review

Had to be moved to another hotel and wasn’t communicated or organised in the best fashion. Having said that staff were great!
Jan Marvin
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 211 week(s) ago

Expedia Group verified review

Nice and affordable place to stay
diana
2.0
/10
Reviewed 366 week(s) ago

Hotels.com verified review

It was bad they are ready to open for guest after the six months closure.
Karen
2.0
/10
Reviewed 505 week(s) ago

Expedia Group verified review

I booked at the crown regency prince hotel. When i arrives at the frontdesk i was advised that they are upgrading me to another regency hotel which was the crwon regency courtyard and the lady at the fd told me that this is also located at station 2. We waited for a good 30 mins for their service shuttle that never came said it was not avail and we were assisted by their staff instead to ride a tricycle. They did not even have the decency to call me ahead of time so I didnt need to pay 120 only to find out im not staying there when i asked whats the reason she said they are trying to fix several things but there were guests there when we were waiting. After 2 hours we were finally given a room at the courtyard which was basically just rooms in a building doesnt even look like a hotel. The room is nice thou but it was a dead spot. My wifi didnt have signal and theirs were not working either. And station 2 is the end of station 2. I chose regency prince because i did not want to walk far but this was way farther than talipapa. Hot water was not working. Yellow water comes out of the bath tub and when i requested for coffee took them more than an hour to finally have someone deliver that to our room. Not my money's worth! Bad service! Will never stay here even for free!
Read More
Verified traveler
4.0
/10
Reviewed 508 week(s) ago

Expedia Group verified review

My experience wasn't very good :(, air conditioning did work, wifi was very slow, service was slow but friendly,
Verified traveler
8.0
/10
Reviewed 521 week(s) ago

Expedia Group verified review

Staff great polite and help location, quiet but not far away to shops and restaurants,
Verified traveler
4.0
/10
Reviewed 530 week(s) ago

Expedia Group verified review

The staff were lovely and kind, but I had requested a beach resort with Ocean view, this was a step up from a Hostel in a noisy crowded street, a walk to beach. There was not even a little refrigerator in the room, in the tropics! No Business center, exercise room or pool.After staying at World of Dreams in Manilla I was shocked Expedia arranged this. Because people were so nice I didn't want to blame them and we made the best of it. Also, I had to sign if I got sunscreen on any linen I'd have to pay for it! I'm on an island for goodness sakes!
Read More
ANDERS
4.0
/10
Reviewed 540 week(s) ago

Expedia Group verified review

As Always you get what you pay for. The price was Low so also the standard of the hotel.
kirk
4.0
/10
Reviewed 548 week(s) ago

Hotels.com verified review

Web ads state wave pool and shuttle van. Staff says not true. Booked for 2adults/1child in 2 beds. However the towels only For 2ndadults. child towels etc. Cost extra. The staff at the desk were unhelpful. The guards were helpful in getting us to jetty for 8 bags that my 7mo. Pregnant wife my child and myself had to handle alone. We couldn't get help at checkout and no cart either. We had help getting In room and taking money but end of stay we felt we were of no more use 2 them and on our own in the rain with 8 bags/7mo. Pregnant woman/child in tow. I was forced to extend for 2 days due to sick child and bad weather. it was a nightmare compared to other hotels we visited on island in past trips. They would not honor price with a visit to desk. Staff said redo online or the fee is more than 2x first rate. That took time. they couldn't verify so I was made to wait 30/40 minutes before being allowed to keep room that I already showed Cnfirm.# to. I also had to forward my email proof of payment w/personal info. as checkout time neared I didnot know if they expect us to vacate room till they find info I already gave them. The hotel is old for what I had believed to be a higher end hotel chain. no staff motivation to help the guest. Dirty and missing tiles were that of lowend hotel.not on beach and no help by staff to find path to beach
Read More
kirk
4.0
/10
Reviewed 549 week(s) ago

Hotels.com verified review

The website states many amenities that are NOT offered such as shuttle to jetty port and use of swimming pool which they don't even have on this property and you aren't allowed to use at their other property contrary to website information. We could not get any help getting our 7 bags from our room to the lobby at checkout ad it was myself a child and a 7mo. Pregnant wife yet I couldn't get help. The doormen were helpful in finding pay transportation at least and they were the only friendly people I encountered in the property. They used a loud machine for some reason at 11pm. One night till I told them to stop. Further the staff was not helpful in most of the needs I had. The hotel is not well maintained considering it is supposed to be a higher end hitel. And the extending of my stay due to weather was a nightmare. I stead of simply honoring the price I got online the very morning that weather and a sick child forced us to stay I had to find a computer to re register via. Website or pay nearly 3 TIMES the rate. I will never stay at any crown regency property again. Neither will anyone in my family or my company
Read More
Verified traveler
8.0
/10
Reviewed 569 week(s) ago

Expedia Group verified review

We booked a queen sized bedroom but was given a room with a double bed plus one single bed. So, we got an extra bed to put our stuff. The hotel attendants were nice to show us the direction to the beach and to the nearest attractions. White beach is just 2 minutes walk away from the hotel. Staff there were willing and trying their best to answer all our queries. Beds are comfortable enough, not too hard or too soft
Read More
ree
4.0
/10
Reviewed 571 week(s) ago

Expedia Group verified review

very deceiving photos..I hate their food and elevator don't work.
Nacho Farias
8.0
/10
Reviewed 573 week(s) ago

Expedia Group verified review

Is a nice hotel, 4 minutes walking from the beaxh, the staff is really nice
Aehr
6.0
/10
Reviewed 575 week(s) ago

Expedia Group verified review

I booked this hotel on a whim, as I am familiar with the Crown chain. It was up to par with what I expected---close enough to interesting points, shops, massage places, and the famous milk shake place in Boracay. No pool nor beachfront, and resto hardly had food when we were there, but these weren't a problem. It could get a bit noisy in the hallway when some guests are walking, but that was pretty tolerable. Overall, great value for money.
Read More
KikiJames
8.0
/10
Reviewed 601 week(s) ago

Expedia Group verified review

I really like the location of the hotel which is the best area of the boracy.
AnnebelleP
10.0
/10
Reviewed 608 week(s) ago

Hotels.com verified review

Clean rooms,good location and excellent customer service.
Nora
8.0
/10
Reviewed 610 week(s) ago

Hotels.com verified review

Comfortable..
filtouring
2.0
/10
Reviewed 611 week(s) ago

Expedia Group verified review

Their office in Manila called me the day before my flight to inform me that my booked room was under maintenance. They "offered" (not that they left me any choice) to "upgrade" my room to the hotel annex. The place had no elevators getting up to my room on the 4th floor, had brown paper where curtains should be, and ran out of water for two consecutive days. Needless to say, I will not be coming back to this hotel.
Read More
filtouring
2.0
/10
Reviewed 612 week(s) ago

Expedia Group verified review

I get a call from them the day before my flight informing me that the hotel I'm booked in is under renovation. They offered (as if they left me a choice) to 'upgrade' me to their newest facility at the hotel annex which turned out to be a horrendous place. It had thin walls, brown paper where window curtains should be, and no elevator getting to the 4th floor where my room was. The entire resort and convention center it was linked to ran out of water for two consecutive days, this during the busiest week of their year. Needless to say, I am one unhappy camper and won't be coming back.
Read More
James
2.0
/10
Reviewed 613 week(s) ago

Expedia Group verified review

so far too the beach. u have to walk to a narrow dark path first. aircon for some reason wasnt working, even when we turned it to 18 degrees its still not cold enuf.. probably around 25-27 degrees. When we were walking along the hallways some doors are open while the staff our doing their clean work. we saw some staff holding and observing some items inside the room. i know this is not much but for some reason it made us cautious and uncomfortable. i trust them ofcourse because thats their job but im just like that i guess so we just put up the do not disturb sign just for precaution. the room was ok but for its price there are a lot of places cheaper in boracay with the same amenities that are in the beach front.. felt like i got robbed for some reason. so far yet so expensive but wasnt what i was expecting.. too overrated. old t.v only had 2 lights inside the room and thats from the two lampshades.. ughh.. my relatives were asking me if the hotel was good because we were planning on spending a reunion at boracay with 50+ members.. but nah... not family friendly, not for the elderly cuz its too far and the path ull take is creepy.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Crown Regency Prince Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
6.8
Pleasant
From 100 reviews
Cleanliness

7.6

Room Comfort

7.2

Location

7.6

Service and Facilites

7.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Crown Regency Prince Resort

Number of reviews per page
20
40
Top reviews
Jorge
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 99 week(s) ago

Hotels.com verified review

Had to be moved to another hotel and wasn’t communicated or organised in the best fashion. Having said that staff were great!
Jan Marvin
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 211 week(s) ago

Expedia Group verified review

Nice and affordable place to stay
diana
2.0
/10
Reviewed 366 week(s) ago

Hotels.com verified review

It was bad they are ready to open for guest after the six months closure.
Karen
2.0
/10
Reviewed 505 week(s) ago

Expedia Group verified review

I booked at the crown regency prince hotel. When i arrives at the frontdesk i was advised that they are upgrading me to another regency hotel which was the crwon regency courtyard and the lady at the fd told me that this is also located at station 2. We waited for a good 30 mins for their service shuttle that never came said it was not avail and we were assisted by their staff instead to ride a tricycle. They did not even have the decency to call me ahead of time so I didnt need to pay 120 only to find out im not staying there when i asked whats the reason she said they are trying to fix several things but there were guests there when we were waiting. After 2 hours we were finally given a room at the courtyard which was basically just rooms in a building doesnt even look like a hotel. The room is nice thou but it was a dead spot. My wifi didnt have signal and theirs were not working either. And station 2 is the end of station 2. I chose regency prince because i did not want to walk far but this was way farther than talipapa. Hot water was not working. Yellow water comes out of the bath tub and when i requested for coffee took them more than an hour to finally have someone deliver that to our room. Not my money's worth! Bad service! Will never stay here even for free!
Read More
Verified traveler
4.0
/10
Reviewed 508 week(s) ago

Expedia Group verified review

My experience wasn't very good :(, air conditioning did work, wifi was very slow, service was slow but friendly,
Verified traveler
8.0
/10
Reviewed 521 week(s) ago

Expedia Group verified review

Staff great polite and help location, quiet but not far away to shops and restaurants,
Verified traveler
4.0
/10
Reviewed 530 week(s) ago

Expedia Group verified review

The staff were lovely and kind, but I had requested a beach resort with Ocean view, this was a step up from a Hostel in a noisy crowded street, a walk to beach. There was not even a little refrigerator in the room, in the tropics! No Business center, exercise room or pool.After staying at World of Dreams in Manilla I was shocked Expedia arranged this. Because people were so nice I didn't want to blame them and we made the best of it. Also, I had to sign if I got sunscreen on any linen I'd have to pay for it! I'm on an island for goodness sakes!
Read More
ANDERS
4.0
/10
Reviewed 540 week(s) ago

Expedia Group verified review

As Always you get what you pay for. The price was Low so also the standard of the hotel.
kirk
4.0
/10
Reviewed 548 week(s) ago

Hotels.com verified review

Web ads state wave pool and shuttle van. Staff says not true. Booked for 2adults/1child in 2 beds. However the towels only For 2ndadults. child towels etc. Cost extra. The staff at the desk were unhelpful. The guards were helpful in getting us to jetty for 8 bags that my 7mo. Pregnant wife my child and myself had to handle alone. We couldn't get help at checkout and no cart either. We had help getting In room and taking money but end of stay we felt we were of no more use 2 them and on our own in the rain with 8 bags/7mo. Pregnant woman/child in tow. I was forced to extend for 2 days due to sick child and bad weather. it was a nightmare compared to other hotels we visited on island in past trips. They would not honor price with a visit to desk. Staff said redo online or the fee is more than 2x first rate. That took time. they couldn't verify so I was made to wait 30/40 minutes before being allowed to keep room that I already showed Cnfirm.# to. I also had to forward my email proof of payment w/personal info. as checkout time neared I didnot know if they expect us to vacate room till they find info I already gave them. The hotel is old for what I had believed to be a higher end hotel chain. no staff motivation to help the guest. Dirty and missing tiles were that of lowend hotel.not on beach and no help by staff to find path to beach
Read More
kirk
4.0
/10
Reviewed 549 week(s) ago

Hotels.com verified review

The website states many amenities that are NOT offered such as shuttle to jetty port and use of swimming pool which they don't even have on this property and you aren't allowed to use at their other property contrary to website information. We could not get any help getting our 7 bags from our room to the lobby at checkout ad it was myself a child and a 7mo. Pregnant wife yet I couldn't get help. The doormen were helpful in finding pay transportation at least and they were the only friendly people I encountered in the property. They used a loud machine for some reason at 11pm. One night till I told them to stop. Further the staff was not helpful in most of the needs I had. The hotel is not well maintained considering it is supposed to be a higher end hitel. And the extending of my stay due to weather was a nightmare. I stead of simply honoring the price I got online the very morning that weather and a sick child forced us to stay I had to find a computer to re register via. Website or pay nearly 3 TIMES the rate. I will never stay at any crown regency property again. Neither will anyone in my family or my company
Read More
Verified traveler
8.0
/10
Reviewed 569 week(s) ago

Expedia Group verified review

We booked a queen sized bedroom but was given a room with a double bed plus one single bed. So, we got an extra bed to put our stuff. The hotel attendants were nice to show us the direction to the beach and to the nearest attractions. White beach is just 2 minutes walk away from the hotel. Staff there were willing and trying their best to answer all our queries. Beds are comfortable enough, not too hard or too soft
Read More
ree
4.0
/10
Reviewed 571 week(s) ago

Expedia Group verified review

very deceiving photos..I hate their food and elevator don't work.
Nacho Farias
8.0
/10
Reviewed 573 week(s) ago

Expedia Group verified review

Is a nice hotel, 4 minutes walking from the beaxh, the staff is really nice
Aehr
6.0
/10
Reviewed 575 week(s) ago

Expedia Group verified review

I booked this hotel on a whim, as I am familiar with the Crown chain. It was up to par with what I expected---close enough to interesting points, shops, massage places, and the famous milk shake place in Boracay. No pool nor beachfront, and resto hardly had food when we were there, but these weren't a problem. It could get a bit noisy in the hallway when some guests are walking, but that was pretty tolerable. Overall, great value for money.
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KikiJames
8.0
/10
Reviewed 601 week(s) ago

Expedia Group verified review

I really like the location of the hotel which is the best area of the boracy.
AnnebelleP
10.0
/10
Reviewed 608 week(s) ago

Hotels.com verified review

Clean rooms,good location and excellent customer service.
Nora
8.0
/10
Reviewed 610 week(s) ago

Hotels.com verified review

Comfortable..
filtouring
2.0
/10
Reviewed 611 week(s) ago

Expedia Group verified review

Their office in Manila called me the day before my flight to inform me that my booked room was under maintenance. They "offered" (not that they left me any choice) to "upgrade" my room to the hotel annex. The place had no elevators getting up to my room on the 4th floor, had brown paper where curtains should be, and ran out of water for two consecutive days. Needless to say, I will not be coming back to this hotel.
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filtouring
2.0
/10
Reviewed 612 week(s) ago

Expedia Group verified review

I get a call from them the day before my flight informing me that the hotel I'm booked in is under renovation. They offered (as if they left me a choice) to 'upgrade' me to their newest facility at the hotel annex which turned out to be a horrendous place. It had thin walls, brown paper where window curtains should be, and no elevator getting to the 4th floor where my room was. The entire resort and convention center it was linked to ran out of water for two consecutive days, this during the busiest week of their year. Needless to say, I am one unhappy camper and won't be coming back.
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James
2.0
/10
Reviewed 613 week(s) ago

Expedia Group verified review

so far too the beach. u have to walk to a narrow dark path first. aircon for some reason wasnt working, even when we turned it to 18 degrees its still not cold enuf.. probably around 25-27 degrees. When we were walking along the hallways some doors are open while the staff our doing their clean work. we saw some staff holding and observing some items inside the room. i know this is not much but for some reason it made us cautious and uncomfortable. i trust them ofcourse because thats their job but im just like that i guess so we just put up the do not disturb sign just for precaution. the room was ok but for its price there are a lot of places cheaper in boracay with the same amenities that are in the beach front.. felt like i got robbed for some reason. so far yet so expensive but wasnt what i was expecting.. too overrated. old t.v only had 2 lights inside the room and thats from the two lampshades.. ughh.. my relatives were asking me if the hotel was good because we were planning on spending a reunion at boracay with 50+ members.. but nah... not family friendly, not for the elderly cuz its too far and the path ull take is creepy.
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