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  2. Philippines(4,351 hotel)
  3. Metro Manila(704 hotel)
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  5. Ortigas Center(22 hotel)
  6. Crowne Plaza Manila Galleria

Crowne Plaza Manila Galleria

Hotel
Ortigas Avenue, Corner, Asian Development Bank Ave. (ADB), Ortigas Center, Pasig, Metro Manila, Philippines, 1100
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Banquet Hall
Meeting Facility
Lobby Sitting Area
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Based on 864 traveler reviews
Parking
Swimming Pool
24-Hour Front Desk
Elevator
Restaurant
WiFi

Nearby attractions
Robinsons Galleria Mall
(0.19 km)
EDSA Shrine
(0.32 km)
Asian Development Bank Headquarters
(0.35 km)
Metrowalk
(0.43 km)
Review by Traveloka users
Review

2 Traveloka customers have stayed in this hotel and given reviews:

9.7
Good location, comfy room and good service from concierge and reception
8.5
Connected to shopping area. Convenient for food & shopping. Good choice to avoid traffic if you have business meetings in Manila
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Based on
864 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business394
Couples136
Solo travel77
Family172
Friends getaway53
Rating Result
Very Bad
20
Bad
39
Average
159
Very Good
355
Extraordinary
291
Kat T
Honeymoon
There's a reason why Crowne Galleria has been around for so many years now. They have a way of making people feel special. They show that they care and they take care of you. It's like coming home to your parent's house for Christmas. The hotel is warm, inviting and luxurious. Me and my husband had great memories there, for sure. I'd like to commend Ms. Rowena Quibuyen, the manager, for taking care of everything for us. She's truly an asset. Also, Dom, the staff at the reception, she was very polite and friendly. And the Club Lounge staff for their sweet surprise. We were upgraded to an Executive Room and it was very classy and spacious. It just felt like home; how I wish we could've stayed longer. The pool was quite cold but we enjoyed our short swim since there were only about 4-5 other people. The massage we had at the Neo Spa was heavenly. We even got to use their private jacuzzi for free. The Seven Corners Restaurant served plenty of options for the breakfast buffet. I believe the hotel also has other in-house restaurants, however, we were not able to try them. Would I ever stay here again? Hell yes! Thank you Crowne Galleria for making our honeymoon worth remembering <3
Couples - Nov 9, 2017
Jamieson B
Excellent Positioning for ADB Visits and Outstanding Buffet in 7 Corners
Hi, if you need a great Hotel with really friendly staff, and a fabulous buffet selection - you MUST choose Crowne Plaza Manila Galleria at the corner of ADB Avenue and Ortigas Avenue just off the very busy EDSA thoroughfare. It is an easy 4 minute walk to Asian Development Bank, even in the heat of the Metro Manila Day! ...and once you return to the cool tranquility of Crowne Plaza Manila Galleria, you will relax and forget about the congestion on the roads. Also if you have an appetite - you gotta head to the 7 Corners Cafe where they have a sumptuous buffet set up for Breakfast and Dinner (expect also at lunch, but I was in meetings all day so missed that). WOW, terrific food from all corners of the world, and served by a smiling and hospitable team in the restaurant. Really well done! I can highly recommend the Hotel, especially if you are doing business in and around ADB in the Mandaluyong area in Quezon City. Please DO Let me know how you got on during your next stay in Manila!
Business - Nov 9, 2017
l0velymayd
Get-together with treasured friends
We stayed at Crowne Plaza Manila Galleria one Saturday for an overnight get-together. The room was big and clean. We had breakfast buffet and our only comment was for the hotel to consider adding other Filipino breakfast in the menu (e.g., tocino, tapa). Overall, the staffs are friendly and very helpful. I recommend this hotel.
Friends getaway - Nov 8, 2017
LanceMei
2 thumbs up
Me and my friends had a wonderful time. Hotel room is reasonably priced but we got the room at a much lower price because they have a promo at that time. Hotel staff is really very helpful when we get the reservation and when we checked in. From the reservation to the front desk to room service, 2 thumbs up. Oh! I almost forgot the excellent service at the Seven Corners Restaurant! Buffet breakfast is a little pricey at php1300 but they offer 50% off, so its ok😊
Friends getaway - Nov 7, 2017
Rodrigito_MNL
Great hotel staff! Feels like our second home!
I was invited by my sister to celebrate our birthday here at Crowne Plaza. We stayed with my nephew and our mother. This is our second time at the hotel so we knew what to expect: huge room, big comfy bed, well-equipped bathroom (separate shower and bath tub, phone inside the toilet, bidet hose, excellent lighting), good breakfast selection, attentive restaurant staff, convenient and safe access to Robinson's Mall, in-short: a worry-free stay. I had a verbal altercation with the Uber driver who drove us to Crowne Plaza. I ended up confronting the scammer-driver at the drop-off area of the hotel and the hotel staff and security were prompt to assist. They called for police assistance to help further. It was a nightmare for me because we're supposed to have a relaxing day at the hotel but the Uber driver ruined our mood even before we checked-in. During my argument with the driver, my Mom was so worried about my safety and she was in shock. Im glad that the hotel staff were eager to comfort my mother and convinced her to proceed to the room for her safety. The hotel staff even offered us cold bottled water while we were still at the drop-off area havin a heated argument with the Uber driver, because we were really exhausted from the incident. While we were already resting in our room, we received a complimentary fruit plate with a personal note from Guest Relations Officer Kath Francisco, the same lady who assisted us during my argument with the Uber driver. We appreciate the gesture, as it showed their concern for their guests. We skipped swimming after breakfast because we were still traumatized with the bad experience we had with the Uber driver prior to checking-in. We decided just to snuggle in our comfy beds. We're not able to maximize our relaxation due to the untoward incident, but the helpful staff, good food, and great amenities of the hotel helped to make us feel a little better. Thank you Ms. Kath Francisco for ensuring that we felt like valued guests. We're hoping to have a better stay (not the hotel's fault) on our next visit. 😉 Just an urgent feedback though: kindly post a clear signage to guide drivers on the entry and exit of the hotel's driveway. Its really confusing that we ended up driving around the mall before we realized the correct driveway entry for vehicles. And the Uber driver who picked us up after check-out had a heated argument with the guard on the driveway because the driver entered thru the exit, and the guard shouted at him in a very disrespectful manner. We were able to verify that there was absolutely no signage for driveway entry which causes confusion and inconvenience to drivers dropping off or picking up hotel guests. Again, thank you for making us feel better during our stay. We're looking forward to our 3rd stay at Crowne Plaza Galleria because we feel at home here. ❤️
Family - Oct 31, 2017
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The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: PHP 1049.67 for adults and PHP 524.84see more

Hotel facility

Description

Hotel policy

  • Hotel Services
    • 24-hour Receptionist
    • Concierge
    • Laundry service
    • Newspaper in lobby
    • Laundry service
    • Luggage storage
    • Multilingual staff
    • Porter
    • Tours
    • Wedding service
  • Things to Do
    • Fitness center
    • Spa
    • Outdoor pool
    • Sauna
    • Spa
  • Public Facilities
    • Coffee shop
    • Elevator
    • Parking
    • Safety deposit box
  • Business Facilities
    • Business center
    • Computer station
    • Conference room
    • Meeting facilities
  • Nearby Facilities
    • ATM/Banking
    • Gift shop
    • Shops
  • Transportation
    • Car rental
    • Valet parking with surcharge
  • Connectivity
    • Free WiFi
    • LAN Internet
  • General
    • Smoking area
  • Shuttle Service
    • Airport transfer with surcharge
  • Food and Drinks
    • Breakfast with surcharge
  • Sports and Recreations
    • Fitness

    Check-in and Check-out Time

    Check-in: 3:00 PM
    Check-out: 12:00 PM

    Location
    Crowne Plaza Manila Galleria is located in area / city Ortigas Center.

    The hotel has a very good location, also near the Ninoy Aquino International Airport Terminal 3, which is only 9.36 km away.

    There are plenty of tourist attractions nearby, such as Robinsons Galleria Mall within 0.19 km, and EDSA Shrine within 0.32 km.

    About Crowne Plaza Manila Galleria

    The hotel’s fitness center is a must-try during your stay here.

    Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

    Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

    24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

    Crowne Plaza Manila Galleria is a hotel with great comfort and excellent service according to most hotel's guests.

    Enjoy luxurious treats and incomparable experience by staying at Crowne Plaza Manila Galleria.

    You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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