Eloisa Royal Suites

Hotels
8.4
/10
Very Good
1,048 reviews

What Guests Say About Their Stay

Meg P.

9.4
/ 10
When you look at this hotel it seems cheap from the outside but inside, it is very clean (though small), well maintained, service is top notch! There is also a nice restaurant at the back of the hotel building with nice ambiance. If I travel to Cebu on a budget or just to have a place to rest before flying somewhere else, I will certainly go back to Eloisa. A newly discovered gem.

Kleingel V. G.

9.3
/ 10
The room was much nicer than we expected. It has very nice interiors and a big window overlooking the Lapu-lapu City. Plus the staff are really nice and accommodating!

David

10.0
/ 10
Great staff, very kind and courteous. Room was clean! Everything went very well. To pick one category of what was so great has to be all of the staff! Salamat

Margaret

10.0
/ 10
Clean room, comfortable bed with tea and coffee. Very helpful staff and included breakfast and transferairport transfer

Jeffrey Robert

10.0
/ 10
An excellent choice. prompt, free shuttle, Friendly staff. Excellent, free breakfast. Quiet. Will stay there again.
In the Area
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MV Patalinghug Jr. Avenue, Basak, Lapu-Lapu City, Mactan Island, Cebu, Philippines, 6015

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Lapu-Lapu City’s three-star Eloisa Royal Suites is the accommodation of choice for budget-conscious travelers looking for rooms that are both affordable and comfortable. Aside from well-appointed rooms and warm Cebuano hospitality, the hotel’s top-notch facilities ensure that every guest gets their money’s worth.
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What's around Eloisa Royal Suites

MV Patalinghug Jr. Avenue, Basak, Lapu-Lapu City, Mactan Island, Cebu, Philippines, 6015
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Eloisa Royal Suites — 3.5-Star Hotels in Lapu-Lapu City, Mactan Island

Mactan Island in Cebu offers a distinct charm for Filipino travelers, blending coastal accessibility with urban convenience. It's a place where the rhythm of island life meets the ease of city exploration, making it a popular choice for weekend escapes and longer holidays alike. Within this dynamic setting, Eloisa Royal Suites stands as a 3.5-star hotel, providing a comfortable and well-equipped base for your adventures. With 66 rooms available, this establishment has earned the trust of many, reflected in its 1,047 guest reviews.

This hotel offers a solid mid-range option for those seeking quality amenities and a convenient location without venturing into the highest price brackets. Its 3.5-star rating signifies a commitment to providing good service and comfortable facilities that cater to the needs of most travelers. For anyone planning a trip to Lapu-Lapu City, Mactan Island, understanding what Eloisa Royal Suites offers can help shape a more enjoyable and seamless travel plan.

Who Is Eloisa Royal Suites Perfect For?

For the Filipino traveler who appreciates a balance of comfort and accessibility, Eloisa Royal Suites presents a compelling option. Its 3.5-star rating suggests a level of service and amenities that go beyond basic lodging, offering a comfortable mid-range stay. This makes it particularly suitable for families looking for a reliable place to stay after a day of exploring Cebu, or for couples seeking a convenient base for a romantic island getaway.

Business travelers also find value here, especially those attending events or meetings in the Mactan area. The availability of essential facilities like WiFi and a 24-hour front desk ensures that work can be managed efficiently, while the proximity to key transport links, including the airport, streamlines travel schedules. It’s a practical choice for those who need a comfortable place to rest and recharge between professional commitments.

Solo adventurers and groups of friends exploring Mactan Island will also find Eloisa Royal Suites a fitting choice. Its location near recreational spots means entertainment and dining options are within easy reach, allowing for spontaneous exploration. The hotel’s amenities, such as the swimming pool, provide a welcome respite from the tropical heat, offering a place to relax and socialize after a day of sightseeing or island hopping.

Location and How to Get to Eloisa Royal Suites

Address and Getting There

Eloisa Royal Suites is situated at MV Patalinghug Jr. Avenue, Basak, Lapu-Lapu City, Mactan Island, Cebu, Philippines, with the postal code 6015. This address places it in a neighborhood that is described as being near recreation spots, suggesting that leisure activities are readily accessible from your doorstep. Being on Mactan Island means you are in close proximity to many of Cebu's popular attractions and the international airport.

For travelers arriving by air, the Mactan Cebu International Airport (CEB) is conveniently located just 2.12 kilometers away. This short distance translates to a quick taxi or ride-sharing service trip, likely taking around 5-10 minutes depending on traffic conditions. Planning your flight in advance can often secure better fares, so consider using a service to book flight tickets to Cebu well ahead of your travel dates.

Navigating to the hotel from other parts of Cebu or nearby islands typically involves either a ferry to the mainland and then a land transfer, or directly flying into Mactan Cebu International Airport. For those coming from the Visayas or Mindanao, flying is the most efficient method. The hotel's location on Mactan Island means you can bypass much of the traffic congestion often found in mainland Cebu City.

What's Around Eloisa Royal Suites — Nearby Attractions and Places

Just 505 meters from Eloisa Royal Suites, you'll find the Hoops Dome. This indoor arena is a significant venue for sporting events and concerts in Lapu-Lapu City. For travelers interested in local sports or entertainment, checking the dome's schedule during your visit could offer a unique cultural experience. A short walk of about 6-8 minutes will get you there, making it an easily accessible point of interest.

Mactan Island itself is a prominent geographical feature and a destination in its own right, located just 493 meters from the hotel. This island is famous for its beaches, diving spots, and historical significance, including the site of the Battle of Mactan. Exploring Mactan Island allows you to discover its natural beauty and historical landmarks, offering a diverse range of activities for any visitor.

For those seeking a moment of reflection or remembrance, the Mactan Island Memorial Garden is situated 2.91 kilometers away. This landmark commemorates historical figures and events significant to the Philippines. It’s a peaceful place to visit, offering a glimpse into the nation's past. A taxi or a short drive would be the most convenient way to reach this site from the hotel.

Beyond these specific points, the general area of Lapu-Lapu City offers numerous opportunities for exploration. You can discover local markets, try authentic Cebuano cuisine, and experience the laid-back island lifestyle. Consider using Traveloka to book attraction tickets or tours that showcase the best of Mactan Island and its surroundings.

Facilities and Amenities at Eloisa Royal Suites — What to Expect

Highlights You'll Love

When you stay at Eloisa Royal Suites, you can look forward to dining at the on-site restaurant, offering convenient meal options without needing to leave the hotel. Whether you're craving local Filipino dishes or international favorites, the restaurant provides a comfortable setting to enjoy your food. This is especially useful after a long day of travel or exploration when you prefer to relax.

Cool off and unwind at the swimming pool, a key amenity for beating the tropical heat. The pool area is equipped with sun loungers, providing a perfect spot to relax with a book or simply soak up the sun. This facility is ideal for families with children who need a safe and fun place to play, or for adults seeking a tranquil escape.

The 24-hour front desk service ensures that assistance is always available, no matter the time of your arrival or any queries you might have during your stay. This round-the-clock support is invaluable for travelers, offering peace of mind and prompt help with any requests, from local recommendations to addressing immediate needs.

For guests arriving by car, the hotel provides parking facilities, adding a layer of convenience and security for your vehicle. This is particularly helpful for those who prefer to drive or have rented a car to explore Mactan Island and the wider Cebu region at their own pace. You can rest assured knowing your car is safely accommodated.

Staying connected is easy with the provided WiFi access. Whether you need to share your travel updates with family back home, catch up on work emails, or simply browse the internet, the WiFi ensures you remain connected throughout your visit. This amenity is essential for modern travelers who rely on constant connectivity.

Navigating the hotel is made simple with the presence of an elevator. This is a welcome feature, especially for guests with mobility concerns, heavy luggage, or those simply preferring not to use the stairs. The elevator ensures easy access to all floors, contributing to a more comfortable and accessible stay for everyone.

Room Comforts and Additional Services

For moments of relaxation and entertainment, the hotel features a TV lounge where guests can unwind and catch up on their favorite shows or news programs. This communal space offers a comfortable alternative to staying in your room, providing a relaxed atmosphere to socialize or simply enjoy some downtime.

Beyond the main swimming pool, an outdoor pool offers another refreshing option for guests. This space is designed for relaxation and enjoyment, complemented by pool sun loungers where you can comfortably recline. It’s an ideal spot to enjoy the Cebu sunshine and take a dip whenever the mood strikes.

For added convenience, laundry service is available. This allows you to keep your travel wardrobe fresh throughout your stay, which is particularly beneficial for longer trips or if you've been engaging in outdoor activities. You can send out your clothes and have them returned clean and ready to wear.

Consider booking your stay at Eloisa Royal Suites through Traveloka to secure your preferred dates and room. It's a straightforward way to arrange your accommodation and ensure you have a comfortable base for exploring Lapu-Lapu City. You can easily book hotel rooms that fit your travel needs.

Pet Policy at Eloisa Royal Suites

For travelers who rely on assistance animals, it's important to note that Eloisa Royal Suites has a policy of not allowing service animals. This means that guests will need to make alternative arrangements for their service animals during their stay at the hotel.

This policy is a key consideration for travelers with service animals planning a trip to Mactan Island. It is advisable to confirm this policy directly with the hotel if you have specific needs or questions regarding accommodations for service animals.

Check-in and Check-out Information

Upon arriving at Eloisa Royal Suites, you can proceed with check-in starting from 14:00. This standard afternoon check-in time allows the hotel staff ample time to prepare your room after the previous guest's departure, ensuring it is clean and ready for your arrival. It's always a good idea to have your booking confirmation and a valid ID ready to expedite the process.

If you happen to arrive earlier than 14:00, you can inquire at the front desk if an early check-in is possible. While not guaranteed, sometimes rooms become available sooner. If not, you can usually leave your luggage with the hotel's concierge service and begin exploring the nearby attractions or relax in the hotel's common areas until your room is ready.

When it's time to depart, please ensure you check out before 12:00 noon. This allows the hotel to prepare the room for incoming guests. If you have a late flight or wish to maximize your day on Mactan Island, ask the front desk about the possibility of a late check-out, though this often incurs an additional fee. Alternatively, you can store your luggage at the hotel and continue your explorations.

Your Travel Guide to Lapu-Lapu City, Mactan Island as a Filipino Traveler

How to Get to Lapu-Lapu City, Mactan Island from Manila and Major Philippine Cities

The most convenient way to reach Lapu-Lapu City, Mactan Island from Manila and other major Philippine cities is by air. Mactan Cebu International Airport (CEB) serves as the primary gateway. Major local carriers like Philippine Airlines, Cebu Pacific, and AirAsia operate frequent flights from Manila (MNL) to CEB. Flight durations typically range from 1 hour and 15 minutes to 1 hour and 30 minutes.

Fares can vary significantly based on the season and how far in advance you book. During promotional periods, you might find tickets for as low as PHP 1,500 to PHP 2,500 round trip. However, standard fares can range from PHP 3,000 to PHP 6,000 or more. Booking your book flight tickets early is highly recommended to secure the best prices.

For travelers coming from nearby Visayas or Mindanao cities, flying into CEB is also the most practical option. If you are traveling from areas not directly served by flights to Mactan, you might need to connect through Manila or Cebu City's main airport. Bus travel to Cebu is possible for those coming from Mindanao, but it involves longer sea crossings and is significantly more time-consuming.

Best Time to Visit Lapu-Lapu City, Mactan Island

The Philippines generally experiences a tropical climate, and Lapu-Lapu City, Mactan Island is no exception. The best time to visit is typically during the dry season, which runs from December to May. During these months, you can expect sunny days with lower humidity, making it ideal for outdoor activities, beach visits, and island hopping. The months of December to February are particularly pleasant with cooler temperatures.

The wet season, from June to November, brings higher chances of rainfall, often in the form of short, intense downpours, though extended periods of rain can occur. While this season might see fewer tourists and potentially lower accommodation prices, it can disrupt outdoor plans. For travelers prioritizing consistent good weather for beach and water activities, the dry season is the preferred choice.

Food and Dining Near Lapu-Lapu City, Mactan Island — What Filipino Travelers Must Try

Cebuano cuisine is renowned for its distinct flavors, and Mactan Island offers ample opportunities to sample these delights. A must-try is Lechon Cebu, often hailed as the best in the Philippines. Unlike other versions, Cebu's lechon is typically roasted with a simpler blend of salt and herbs, allowing the natural flavor of the pork to shine. Look for local eateries or restaurants specializing in this iconic dish.

Another local favorite is Kinilaw, the Filipino version of ceviche. Fresh raw fish, usually tuna or tanigue, is "cooked" in vinegar, often with ginger, onions, chili, and calamansi juice. It’s a refreshing appetizer that perfectly complements the tropical climate. Many restaurants and carinderias around Lapu-Lapu City will offer their own take on this zesty dish.

For seafood lovers, grilled seafood is abundant on Mactan Island. Freshly caught fish, prawns, squid, and shellfish are often grilled to perfection and served with various dipping sauces. Many beachfront establishments and local markets offer an array of grilled options, allowing you to savor the ocean's bounty. Pair it with garlic rice and a side of fresh mangoes for a complete meal.

Don't leave without trying Chorizo de Cebu, small, flavorful pork sausages that are slightly sweet and spicy. They are often pan-fried or grilled and make for a delicious breakfast item or a savory snack. You can find these in local markets or as part of breakfast platters in many hotels and restaurants.

Local Culture, Safety Tips, and Essential Apps for Lapu-Lapu City, Mactan Island

Filipino culture is known for its warmth and hospitality. When visiting Lapu-Lapu City, embracing the local customs of politeness and respect will enhance your interactions. A simple "po" and "opo" when addressing elders or showing deference goes a long way. Always ask permission before taking photos of people, especially in more traditional settings.

Safety in Lapu-Lapu City is generally good, especially in tourist areas. However, it's always wise to be aware of your surroundings, particularly in crowded markets or when using public transport. Keep your valuables secure and avoid displaying expensive items openly. For emergencies, the local police hotline is typically 911, and it's useful to have the hotel's contact number readily available.

To navigate and enhance your trip, consider downloading a few essential apps. A ride-sharing app like Grab is invaluable for getting around Mactan and Cebu City, offering convenience and transparent pricing. A translation app can be helpful if you encounter situations where communication is a barrier, though English is widely spoken in tourist areas. A reliable map application will also aid in exploring the island.

Familiarize yourself with local currency, the Philippine Peso (PHP). While credit cards are accepted in larger establishments, carrying some cash is essential for smaller vendors, local transport, and markets. ATMs are widely available in Lapu-Lapu City and Mactan Island.

Frequently Asked Questions About Eloisa Royal Suites

What are the check-in and check-out times at Eloisa Royal Suites?

At Eloisa Royal Suites, the standard check-in time begins from 14:00 onwards. This allows the hotel staff sufficient time to prepare your room to the highest standards after the departure of previous guests. When you arrive, ensure you have your booking confirmation and a valid government-issued ID ready for a smooth check-in process.

For guests planning to depart, the check-out time is before 12:00 noon. If you have a later flight or wish to spend more time exploring Mactan Island, you can inquire at the front desk about the possibility of a late check-out. Please note that this service is subject to availability and may incur an additional charge. If late check-out is not possible, you can typically store your luggage with the hotel.

Does Eloisa Royal Suites provide breakfast?

The provided hotel data does not specify whether breakfast is included with your stay at Eloisa Royal Suites. It is common for hotels in this category to offer breakfast as an optional add-on or to have an on-site restaurant where you can purchase meals. You can confirm this directly with the hotel upon booking or upon arrival.

Should breakfast not be included, Lapu-Lapu City and Mactan Island offer a variety of dining options. You can explore local eateries for authentic Filipino breakfast dishes or find cafes serving international breakfast fare. The hotel's restaurant is also a convenient choice for a meal if you prefer to dine on-site.

How do I book Eloisa Royal Suites on Traveloka?

Booking your stay at Eloisa Royal Suites on Traveloka is a simple and efficient process designed for your convenience. Start by visiting the Traveloka website or opening the mobile app. Use the search bar to enter "Eloisa Royal Suites" or "Lapu-Lapu City" as your destination. Browse through the search results to find the hotel listing.

Once you've selected Eloisa Royal Suites, choose your desired check-in and check-out dates, and the number of guests. You will then see the available room types and their corresponding prices. Select your preferred room, review the details, and proceed to the payment page. Traveloka offers various secure payment options to complete your transaction. After successful payment, you will receive a confirmation email. It's a straightforward way to book hotel accommodations.

What are the best attractions near Eloisa Royal Suites?

Eloisa Royal Suites is conveniently located near several points of interest. The Hoops Dome is just 505 meters away, a venue for local sports and events. Mactan Island itself, a hub for beaches and historical sites, is only 493 meters from the hotel, offering numerous exploration opportunities. The Mactan Island Memorial Garden, a place of historical significance, is about 2.91 kilometers away.

For a well-rounded experience, consider visiting the beaches on Mactan Island for some relaxation or water sports. You can also explore historical landmarks like Magellan's Cross and the Basilica Minore del Santo Niño in nearby Cebu City, which are easily accessible with a short drive or taxi ride. Planning your itinerary in advance can help you make the most of these attractions. Remember, you can book attraction tickets and tours through Traveloka.

Is Eloisa Royal Suites good value for Filipino travelers?

Eloisa Royal Suites offers good value for Filipino travelers looking for a comfortable and well-equipped stay in Lapu-Lapu City, Mactan Island. Its 3.5-star rating indicates a solid level of service and amenities that provide a comfortable mid-range experience. The hotel features essential facilities like a swimming pool, restaurant, and WiFi, which are important for a pleasant trip.

With 66 rooms and a significant number of guest reviews (1,047), the hotel has established itself as a reliable choice. The location near recreational spots and its proximity to Mactan Cebu International Airport further enhance its value proposition by offering convenience and accessibility. For travelers seeking quality accommodation without the premium price tag of luxury hotels, Eloisa Royal Suites presents a sensible option.

Why Book on Traveloka?

Choosing Traveloka for your accommodation needs in Lapu-Lapu City, Mactan Island, means accessing a vast selection of hotels that cater to every preference and budget. Whether you're looking for a specific hotel like Eloisa Royal Suites or exploring other options, our platform provides comprehensive listings with detailed information to help you make informed decisions.

We understand that finding the right place to stay is crucial for a memorable trip. That's why Traveloka partners with thousands of hotels across the Philippines and beyond, ensuring you have plenty of choices. This extensive network allows you to find a cheap hotel or a more upscale option, all within a few clicks.

Our commitment extends to making your booking experience as smooth as possible, especially for Filipino travelers. We offer a variety of payment methods designed to suit local preferences, ensuring that securing your accommodation is convenient and hassle-free.

Flexible Payment Options Made for Filipinos

Traveloka provides a wide array of payment solutions tailored to the needs of Filipino travelers. You can easily settle your bookings using popular e-wallets like GCash and Maya, offering a quick and secure way to pay. For those who prefer traditional methods, credit and debit card payments are also readily accepted.

Additionally, we support direct bank transfers, giving you another reliable option to complete your transactions. For added flexibility, Traveloka PayLater allows you to book now and pay later, making it easier to manage your travel expenses and secure your preferred hotel, like Eloisa Royal Suites, even if immediate payment is a concern.

Earn Rewards Every Time You Book

Every booking you make on Traveloka contributes to your Traveloka Points balance. These points are our way of rewarding your loyalty and encouraging more adventures. Accumulating points is simple – just complete your bookings through our platform.

Your earned Traveloka Points can be redeemed for discounts on future hotel bookings, flights, activities, and more. This means your stay at Eloisa Royal Suites could lead to savings on your next vacation or even your next flight booking. It’s a rewarding system designed to make your travel planning more economical and enjoyable.

Book Eloisa Royal Suites on Traveloka Today

Eloisa Royal Suites in Lapu-Lapu City, Mactan Island, offers a comfortable 3.5-star accommodation with convenient facilities and a strategic location. It’s an excellent choice for Filipino travelers seeking good value and accessibility, whether for leisure or business. With its 66 rooms and positive guest feedback, it stands as a reliable option for your Cebu itinerary.

Secure your stay at this well-regarded hotel by booking through Traveloka. Experience a seamless booking process, flexible payment options, and the chance to earn rewards. Visit Traveloka now to book hotel rooms at Eloisa Royal Suites and start planning your Mactan Island adventure.

All facilities in Eloisa Royal Suites

Bar, Cafe and Lounge Eloisa Royal Suites
Bar, Cafe and Lounge
Swimming Pool Eloisa Royal Suites
Swimming Pool
Entertainment Facility Eloisa Royal Suites
Entertainment Facility
Fitness Center Eloisa Royal Suites
Fitness Center
Functional Hall Eloisa Royal Suites
Functional Hall

Things to Do

  • TV lounge
  • Outdoor pool
  • Sauna
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Business Facilities

  • Business facilities
  • Conference center
  • Computer station

Transportation

  • Limited parking
  • Airport transfer

General

  • Banquet
  • Parking

Sports and Recreations

  • Billiard
  • Fitness center

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Nearby Facilities

  • Gift shop

Accommodation Policy & General Information in Eloisa Royal Suites

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Pets

Service Animals Not Allowed

Additional Policy

Private host property, Car required

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Eloisa Royal Suites
66
Number of floors in Eloisa Royal Suites
1
Another facilities in Eloisa Royal Suites
TV lounge, Outdoor pool, Sauna, Pool sun loungers, Laundry service

Frequently asked question in Eloisa Royal Suites

What are available facilities at Eloisa Royal Suites?
There are top facilites at Eloisa Royal Suites such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Eloisa Royal Suites?
The standard check-in time at Eloisa Royal Suites is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Eloisa Royal Suites?
Eloisa Royal Suites is a 3.5-star hotel.
How many floors does Eloisa Royal Suites have?
Eloisa Royal Suites has 1 floors.
How many rooms are available at Eloisa Royal Suites?
Eloisa Royal Suites has 66 rooms in total.
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More Reviews from Other Guests in Eloisa Royal Suites

Overall Ratings & Reviews Eloisa Royal Suites

Traveloka (48)
Other sources (1,000)
8.4
Very Good
From 1,000 reviews
Cleanliness

8.6

Room Comfort

8.0

Location

9.0

Service and Facilites

9.0

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Traveler Reviews Eloisa Royal Suites

Number of reviews per page
20
40
Top reviews
Lyndon
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

close proximity to all shops ,malls,restaurants .and the airport shuttle bus driver was so friendly..thanks
jan patrick
icon-Leisure
Leisure
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

fair
Neil
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Lovely cosy hotel with basics in hand .The staff are very welcoming especially when they greet you by your 1st name. Our room is down the path around the pool
David
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room and staff wer good and courteous. BUT.....i booked a room with a queen bed and they gave me a room with 2 singles. When i mentioned that the response was... your right we can push the beds together for you. I didnt book 2 beds pushed together with 2 seperate beddings. I booked a queen bed for my wife and i
Neil
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Beds are nice & comfortable around a pool
Paul
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Rooms were clean & comfortable. Requested to be located at the REAR of the property as the first evening was facing the main street & the noise from the traffic kept us awake until 2:00 AM!! The internet SUCKED!!! You would get connection for 5 SECONDS and then nothing for 10 seconds - VERY frustrating. The MAIN reason that i did NOT give a five-star rating was that we planned a trip to the beach. we placed ONE bath towel in our backpack. In reception, I informed the desk staff that i was taking the towel & could they put a fresh towel back in my room, since the one that were going to take would be used & have sand / salt on it. We were told that it would cost us PHP 100.00! I was happy to pay the PHP 100.00 if it was a refundable deposit. I was told that it was NOT a deposit. I was told that it was a charge!! I asked that since i was paying PHP 100.00 for the towel, that would I be able to keep the towel. The answer was NO! In total frustration I returned the towel from my backpack & headed out for the day!!
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Marc
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The room was clean, friendly staff, but the traffic noise from the street kept us up all night. Not ideal when we have flights to catch.
David
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great staff, very kind and courteous. Room was clean! Everything went very well. To pick one category of what was so great has to be all of the staff! Salamat
Liberty
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I was satisfied with the services. Thank you
Earl
icon-with Partner
with Partner
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Yes, wall paper peeling paint chips throughout staff was great for most part little gliche getting help to airport shuttle we basically took our own bags (very heavy) from room to lobby, of note no elevator in our area. Room also very tight. kettle had no auto shut off so we steamed the room up to a point of setting off smoke/heat Deector!
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Margaret
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Clean room, comfortable bed with tea and coffee. Very helpful staff and included breakfast and transferairport transfer
Amanda
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very noisy area and loud guests in common areas staying up until 2am +, made it hard sleeping both nights. Shower was not very warm. But otherwise an average stay.
Rhea
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Staff
Lucien
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Always happy with this Hotel, the Staff makes it Great.
Stephen
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

good hotel at good price
Mahonri
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Staff was awesome
Joel
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Good budget hotel, clean enough & friendly staff. Swap the powdered milk in rooms & too firm matresses for medium or at least something plusher. Overall good value & close to airport & shops. Heads up...the factory outlets just down the road are a ripoff.
MANDY
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

We did not have breakfast. Airport shuttle only runs at specific times so we had to take a taxi but it was very cheap.
Jason
icon-Leisure
Leisure
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Was okay for a quick stay after flying 28 hours it could have had more options on breakfast buffet but the staff were great and very helpful decent shower could use more lightning in the bathroom
Elizabeth
icon-with Partner
with Partner
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

We checked in for premiere junior suite and the room was outdated and the king size bed was old and mattress was saggy and hard on my back, did not get good sleep for my 3 nights stay. Was not upgraded because hotel was fully booked. Will not stay in this hotel ever again!!! The staff were rude and don’t want to be bothered with the guests!!!
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Number of reviews per page
20
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Exterior 4 Eloisa Royal Suites

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Overall Ratings & Reviews Eloisa Royal Suites

Traveloka (48)
Other sources (1,000)
8.4
Very Good
From 1,000 reviews
Cleanliness

8.6

Room Comfort

8.0

Location

9.0

Service and Facilites

9.0

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Traveler Reviews Eloisa Royal Suites

Number of reviews per page
20
40
Top reviews
Lyndon
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

close proximity to all shops ,malls,restaurants .and the airport shuttle bus driver was so friendly..thanks
jan patrick
icon-Leisure
Leisure
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

fair
Neil
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Lovely cosy hotel with basics in hand .The staff are very welcoming especially when they greet you by your 1st name. Our room is down the path around the pool
David
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room and staff wer good and courteous. BUT.....i booked a room with a queen bed and they gave me a room with 2 singles. When i mentioned that the response was... your right we can push the beds together for you. I didnt book 2 beds pushed together with 2 seperate beddings. I booked a queen bed for my wife and i
Neil
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Beds are nice & comfortable around a pool
Paul
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Rooms were clean & comfortable. Requested to be located at the REAR of the property as the first evening was facing the main street & the noise from the traffic kept us awake until 2:00 AM!! The internet SUCKED!!! You would get connection for 5 SECONDS and then nothing for 10 seconds - VERY frustrating. The MAIN reason that i did NOT give a five-star rating was that we planned a trip to the beach. we placed ONE bath towel in our backpack. In reception, I informed the desk staff that i was taking the towel & could they put a fresh towel back in my room, since the one that were going to take would be used & have sand / salt on it. We were told that it would cost us PHP 100.00! I was happy to pay the PHP 100.00 if it was a refundable deposit. I was told that it was NOT a deposit. I was told that it was a charge!! I asked that since i was paying PHP 100.00 for the towel, that would I be able to keep the towel. The answer was NO! In total frustration I returned the towel from my backpack & headed out for the day!!
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Marc
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The room was clean, friendly staff, but the traffic noise from the street kept us up all night. Not ideal when we have flights to catch.
David
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great staff, very kind and courteous. Room was clean! Everything went very well. To pick one category of what was so great has to be all of the staff! Salamat
Liberty
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I was satisfied with the services. Thank you
Earl
icon-with Partner
with Partner
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Yes, wall paper peeling paint chips throughout staff was great for most part little gliche getting help to airport shuttle we basically took our own bags (very heavy) from room to lobby, of note no elevator in our area. Room also very tight. kettle had no auto shut off so we steamed the room up to a point of setting off smoke/heat Deector!
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Margaret
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Clean room, comfortable bed with tea and coffee. Very helpful staff and included breakfast and transferairport transfer
Amanda
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very noisy area and loud guests in common areas staying up until 2am +, made it hard sleeping both nights. Shower was not very warm. But otherwise an average stay.
Rhea
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Staff
Lucien
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Always happy with this Hotel, the Staff makes it Great.
Stephen
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

good hotel at good price
Mahonri
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Staff was awesome
Joel
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Good budget hotel, clean enough & friendly staff. Swap the powdered milk in rooms & too firm matresses for medium or at least something plusher. Overall good value & close to airport & shops. Heads up...the factory outlets just down the road are a ripoff.
MANDY
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

We did not have breakfast. Airport shuttle only runs at specific times so we had to take a taxi but it was very cheap.
Jason
icon-Leisure
Leisure
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Was okay for a quick stay after flying 28 hours it could have had more options on breakfast buffet but the staff were great and very helpful decent shower could use more lightning in the bathroom
Elizabeth
icon-with Partner
with Partner
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

We checked in for premiere junior suite and the room was outdated and the king size bed was old and mattress was saggy and hard on my back, did not get good sleep for my 3 nights stay. Was not upgraded because hotel was fully booked. Will not stay in this hotel ever again!!! The staff were rude and don’t want to be bothered with the guests!!!
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Number of reviews per page
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