F2M Tower

The place is in good location near mall but customer service not good. They don't have anyone to assist you during Sunday. We arrive late but the room is not yet available. Check out time 12pm but we are reminded we need to check out as early as 11am.

The room looked exactly like in the pictures. Wifi was above average speed. Hope they can add hair blower next time.

Good strategic location. Few steps away from malls.The hotel room was in superb condition. It exceeded our expectations. However, we had an unpleasant stay for two nights, the reason why I rated it low. F2m only depend their security through a card key. No guard or personnel stationed at their door, so anyone can enter the building. No peepholes. you cant see who's knocking on your door at night. No staff available. We're unlucky to be assigned in a room next to a boisterous group. The unruly guests kept banging their door, shouting in the hallway. Our chance of sleep were totally ruined. Since their office was closed, I had to text them, hoping they would remind the others to remain quiet. No fire escape plan posted on the door. Our room was in the far end of the building. No windows and you all depend the entry and exit on a card key. Suppose a fire started, we have no idea where to escape if the electricity went out. Check in time is not flexible. We had to wait for freaking 8 hours just to get our room. We arrived early due to our flight and hoped we could stay in the lobby. Lo and behold, the office was closed. We have a one year old in tow and find it ridiculous to wait for 2pm check in time, when in fact their standard check out time is 11am. They have plenty of time to clean the room. Inconsiderate. Cockroach. Yep. In our room. With a toddler. This is not to put shame on the hotel, but a transparent review to help you guys on what to improve. Thanks!

Thumbs up for excellent service plus magnificent view from the room.

The hotel staff was unpleasant. When we arrived at the hotel, no one was there. You have to call them to let them know you have arrived. When i called, the girl sounded pissed off and instead of coming down to meet us, she just shouted and instructed us to come up to her. I also didn't feel safe in the hotel. The place doesn't have security guard. Just through a security door which is actually a bit useless for me since the side of the door is open and you can easily climb up to reach the guest rooms. Good thing we only stayed there for one night.

We had a great stay! They have a great view of Mayon Volcano. There is a microwave, oven and utensils available in the hotel. There's even a fridge inside the room. Room is clean and cool. And the hotel is very near malls and the market. You can just walk.

I always love staying here in F2M. Really homey and comfortable stay. And as always, love the staff.

The location is ideal, be overlooking Mayon Volcano, very near Pacific Mall and restaurants. The bed is comfortable. Housekeepers are nice and approachable.

very comfortable to stay in and the room is just great. I would stay here again.

One of the best in Legazpi! Comfortable, very clean and cozy room with complete basic amenities. The location is accessible to the malls, market and terminal! It has also a great view of Mayon Volcano! This is highly recommended!