Grand Westside Manila Bay

Hotels
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9.0
/10
Exceptional
1,939 reviews

What Guests Say About Their Stay

M***i

9.4
/ 10
Staff very helpful and gave their full assistance throughout my stay at the hotel.

Riza Betty

10.0
/ 10
It is a beautiful, comfortable , clean , accessible demographically situated near the NAIA airport. We stayed just for our 12 hours layover, wish we could’ve stayed longer .

Azalia

10.0
/ 10
The rooms were spotless! The hotel staff were so friendly. The pool was fantastic, and my daughter had a blast swimming there. Plus, the hotel is super close to the airport. We’re definitely planning to stay here again.

Cherita

10.0
/ 10
We only stayed for 1 night. But it was comfortable and quite, definitely will recommend.
In the Area
See Map
Bagong Nayong Pilipino, Westside City, Aseana City, Parañaque, Metro Manila, Philippines, 1701

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Grand Westside Hotel - Newest Hotel Grand Westside Manila Bay is a hotel is located at Aseana City. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Grand Westside Manila Bay

Bagong Nayong Pilipino, Westside City, Aseana City, Parañaque, Metro Manila, Philippines, 1701
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Lobby Grand Westside Manila Bay
Lobby 2 Grand Westside Manila Bay

Discover More About Grand Westside Manila Bay

Discover the Grandeur of Grand Westside Manila Bay

Welcome to Grand Westside Manila Bay, your premier destination for an unforgettable stay in the vibrant heart of Metro Manila, Philippines. Nestled along the picturesque Manila Bay, this magnificent hotel offers a perfect blend of luxury, comfort, and unparalleled convenience, making it an ideal choice for both leisure and business travelers. Experience world-class hospitality and create lasting memories at Grand Westside Manila Bay.

Grand Westside Manila Bay Location

Grand Westside Manila Bay is strategically situated in the bustling Parañaque City, a prime location offering easy access to the city's most sought-after attractions and business districts. Located at Bagong Nayong Pilipino, Westside City, Aseana City, Parañaque, Metro Manila, Philippines, 1701, the hotel is just a short drive from the Ninoy Aquino International Airport (NAIA) and conveniently positioned near major thoroughfares, ensuring seamless connectivity. The atmosphere surrounding Grand Westside Manila Bay is one of vibrant energy, with the iconic Manila Bay sunset providing a breathtaking backdrop. It's a location that puts you at the center of it all, whether you're looking to explore historical sites like Intramuros, indulge in retail therapy at the SM Mall of Asia complex, or experience the lively entertainment scene.

Grand Westside Manila Bay Facilities & Services

Facilities for guests at Grand Westside Manila Bay are designed to cater to every need, ensuring a comfortable and enjoyable stay. * Enjoy a refreshing dip in the expansive outdoor swimming pool, perfect for both relaxation and recreation. * Indulge in rejuvenating treatments at the on-site spa and wellness center, offering a sanctuary of tranquility. * Stay active and energized at the fully equipped fitness center, featuring modern exercise equipment. * Families will appreciate the dedicated children's play area, providing a safe and fun environment for younger guests. * Complimentary Wi-Fi is available throughout the hotel, keeping you connected at all times. * For guests arriving by car, ample free parking space is provided. * A complimentary shuttle service to nearby shopping centers and key hubs is available for added convenience.

Grand Westside Manila Bay Room Types

Discover a diverse range of accommodations designed to suit every preference with the various room types of Grand Westside Manila Bay. Each room is meticulously appointed to provide a sanctuary of comfort and style. * **Deluxe Room:** Offering a comfortable retreat with either a City View or Bay View, these non-smoking rooms are perfect for solo travelers or couples. Some Deluxe Rooms feature a bathtub for added relaxation. * **Executive Room:** Slightly more spacious than the Deluxe, these rooms also come with City View or Bay View options and non-smoking preferences. A bathtub is available in select rooms. * **Suite:** For those seeking an elevated experience, our Suites offer expansive living spaces, stunning views, and premium amenities. Enjoy the luxury of a separate living area and a well-appointed bedroom. Bathtubs are standard in all Suites. * **Family Room:** Designed to accommodate families, these rooms provide ample space and comfort, ensuring everyone has a pleasant stay. Options for City View or Bay View are available. Bathtubs are included in most Family Rooms. Please note that while Grand Westside Manila Bay is not explicitly a pet-friendly hotel, specific arrangements may be considered on a case-by-case basis. For any special requests regarding pets, please contact the hotel directly in advance.

Grand Westside Manila Bay Dining & Restaurants

Savor a culinary journey at Grand Westside Manila Bay, where a variety of dining options await to tantalize your taste buds. * **The Bayview Restaurant:** Experience a delightful array of international and local Filipino dishes at this all-day dining restaurant. Enjoy a lavish seafood buffet on select evenings. * Estimated Price per Person: PHP 1,200 - PHP 2,500 * Operating Hours: 6:00 AM - 10:00 PM * **The Sunset Lounge:** Unwind with expertly crafted cocktails and light snacks while enjoying panoramic views of Manila Bay. This is the perfect spot to witness the spectacular sunset. * Estimated Price per Person: PHP 800 - PHP 1,500 * Operating Hours: 4:00 PM - 12:00 AM * **The Coffee Corner:** Grab a quick bite, a freshly brewed coffee, or a delightful pastry at this cozy cafe, ideal for a casual meeting or a moment of relaxation. * Estimated Price per Person: PHP 300 - PHP 700 * Operating Hours: 7:00 AM - 9:00 PM

Grand Westside Manila Bay Nearby Attractions and Activities

Immerse yourself in the vibrant culture and exciting attractions surrounding Grand Westside Manila Bay. * **SM Mall of Asia:** One of the largest malls in the Philippines, offering a vast selection of shopping, dining, and entertainment options, including an ice skating rink and a cinema complex. * **Cultural Center of the Philippines (CCP):** A premier hub for arts and culture, hosting various performances, exhibitions, and events. * **Star City:** An amusement park offering thrilling rides and family-friendly attractions, perfect for a day of fun. * **Manila Baywalk:** Take a leisurely stroll along the baywalk, enjoy the sea breeze, and witness the iconic Manila Bay sunset. * **Nayong Pilipino:** Experience the rich heritage and diverse culture of the Philippines through its recreated traditional villages and cultural presentations. If you are looking for other activities around Grand Westside Manila Bay, check out the best deals on Traveloka: Recommended activities in Parañaque!

How to Get to Grand Westside Manila Bay from the Airport

Navigating your way to Grand Westside Manila Bay from the airport is straightforward, with several convenient options available. The airport transfer service of Grand Westside Manila Bay ensures a smooth transition to your accommodation. * **Hotel Private Airport Transfer:** For the utmost convenience and comfort, arrange for the hotel's private airport transfer service. This service offers a seamless pick-up directly from the airport terminal to the hotel lobby. * Estimated Price: PHP 1,500 - PHP 2,500 (depending on vehicle type) * **Metered/Coupon Taxis:** Available at all airport terminals, these taxis offer a reliable way to reach the hotel. Ensure the meter is used or agree on a coupon fare beforehand. * Estimated Price: PHP 500 - PHP 800 (depending on traffic) * **Ride-Hailing Services:** You can easily book a ride through a ride-hailing service from the designated pick-up points at the airport. * Estimated Price: PHP 400 - PHP 700 (depending on traffic and surge pricing) * **Airport Premium Buses:** Some airport terminals have premium bus services that may stop near the vicinity of the hotel, requiring a short taxi or ride-hailing service ride to complete your journey. * Estimated Price: PHP 150 - PHP 300 For a hassle-free journey, consider pre-booking airport transfer services or arranging for the Grand Westside Manila Bay airport transfer.

Summary of Why You Should Choose to Stay at Grand Westside Manila Bay

Grand Westside Manila Bay stands out as an exceptional choice for your next getaway, offering a perfect blend of luxury, convenience, and memorable experiences. * **Prime Location:** Enjoy easy access to major attractions, shopping centers, and the airport, making exploration and travel effortless. * **Luxurious Amenities:** Indulge in world-class facilities including a stunning swimming pool, a rejuvenating spa, and a well-equipped fitness center. * **Exceptional Dining:** Savor diverse culinary delights at the hotel's on-site restaurants and lounges, catering to every palate. * **Comfortable Accommodations:** Experience spacious and elegantly appointed rooms and suites designed for ultimate relaxation. * **Outstanding Service:** Benefit from the warm hospitality and attentive service that ensures a truly pleasant stay. Room availability at Grand Westside Manila Bay is often in high demand, so it's advisable to plan your visit in advance. Booking Grand Westside Manila Bay through Traveloka guarantees you access to competitive rates and a seamless booking process. Book budget hotels in Metro Manila and discover the best deals for your stay. Easily book domestic and international flights at low prices to complement your travel plans.

All facilities in Grand Westside Manila Bay

Bar, Cafe and Lounge Grand Westside Manila Bay
Bar, Cafe and Lounge
Swimming Pool Grand Westside Manila Bay
Swimming Pool
Fitness Center Grand Westside Manila Bay
Fitness Center
Functional Hall Grand Westside Manila Bay
Functional Hall
Common Space Grand Westside Manila Bay
Common Space

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet breakfast
  • Brunch
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Continental breakfast
  • Dining area
  • Fullboard without drinks
  • Fullboard with drinks
  • Fullboard with non-alcoholic drinks
  • Gluten-free meals
  • Halfboard without drinks
  • Free breakfast
  • Halfboard with non-alcoholic drinks
  • Poolside bar
  • Set menu dinner
  • Set menu lunch
  • Show cooking restaurant
  • Snacks
  • Snack bar
  • Dietary menu
  • Vegetarian meal

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Early Check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late check-out
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Medical service
  • Porter

Things to Do

  • Barbecue
  • Beach sun loungers
  • Beach towel
  • Beach umbrella
  • Garden
  • Massage
  • Outdoor pool
  • Pool sun loungers
  • Sauna
  • Spa
  • Sauna

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

General

  • AC
  • Reception hall
  • Banquet
  • Connecting rooms
  • Family room
  • Swimming pool
  • Smoking area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Supermarket

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible

Business Facilities

  • Conference room
  • Meeting facilities
  • Projector

Transportation

  • Area shuttle with surcharge
  • Limited parking

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Grand Westside Manila Bay

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Additional Policy

A maximum of 2 children below 12 years old may stay free of charge with the adult(s).
Breakfast inclusion in our Breakfast Included Rate Plans is exclusively designed for adult guests. Children between the ages of 0 and 5 may partake in the benefits without charge, whereas those between 6 and 12 years of age are entitled to a 50% discount. Guests aged 13 years and above will be subject to the standard rate.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Westside Manila Bay
1530
Number of floors in Grand Westside Manila Bay
19
Another facilities in Grand Westside Manila Bay
A la carte breakfast, A la carte dinner, A la carte lunch, Bar, Breakfast

Frequently asked question in Grand Westside Manila Bay

What are available facilities at Grand Westside Manila Bay?
There are top facilites at Grand Westside Manila Bay such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Westside Manila Bay?
The standard check-in time at Grand Westside Manila Bay is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Grand Westside Manila Bay provide breakfast?
Yes, Grand Westside Manila Bay provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grand Westside Manila Bay?
Grand Westside Manila Bay is a 0.0-star hotel.
How many floors does Grand Westside Manila Bay have?
Grand Westside Manila Bay has 19 floors.
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More Reviews from Other Guests in Grand Westside Manila Bay

Overall Ratings & Reviews Grand Westside Manila Bay

Traveloka (15)
Other sources (1,924)
9.0
Exceptional
From 1,924 reviews
Cleanliness

9.4

Room Comfort

8.8

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Grand Westside Manila Bay

Number of reviews per page
20
40
Top reviews
Jireh
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very clean room and outdoor pool very nice
Riza Betty
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It is a beautiful, comfortable , clean , accessible demographically situated near the NAIA airport. We stayed just for our 12 hours layover, wish we could’ve stayed longer .
Cesar
icon-
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Nice comfortable bed. Clean room.
Cesar
icon-
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Decent sized room with comfortable bed & linen. Hot water readily available in the shower room and bathroom sink. Gym was adequate with dumbbells and lift machines plus treadmills. Restaurant is conveniently located in the hotel.
Brielle
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

excellent service and amenities
Kiranpreet
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Location to the airport and the Asia mall is amazing, a little out of the way for Intramuros or Chinatown etc Very modern hotel and very large, we had a view of the river which was nice. Room was good, perhaps needs more room to put suitcases etc, bed was comfortable, blackout curtains were fantastic too, bathroom was clean and had everything we needed, great shower. All staff were professional and courteous throughout. Only gripes we had were the noise levels from our neighbours, we could hear them constantly being loud and also the food on room service was nice but expensive in our opinion. Would recommend to others for the proximity to the airport.
Read More
JOSEPHINE
icon-with Children
with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Noisy hallway. Undisciplined guest.
Marchy
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

the facility is excellent and location is the best.
Kevin
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great breakfast. Helpful front dess.
Hingano
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean & comfortable
Azalia
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The rooms were spotless! The hotel staff were so friendly. The pool was fantastic, and my daughter had a blast swimming there. Plus, the hotel is super close to the airport. We’re definitely planning to stay here again.
Lorena
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean room great staff buffet is wonderful
Ricardo
icon-
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Stayed for 3 nights prior to flying back to PNW. Check in was a breeze/room on the smaller side/2 twin beds, window facing kingsford hotel. I feel a little odd coz most of the staff will greet you w/ their hand on their chest. We decided to eat at their breakfast buffet on our last day for 20$ each but honestly, its not worth it. Had a pleasant stay and will definitely book this hotel in the future. BTW, I went to their gym, just like any hotel, very limited selection of weights and machine.
Read More
Cherita
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We only stayed for 1 night. But it was comfortable and quite, definitely will recommend.
David
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

If you’re looking for a clean hotel with a good restaurant and helpful staff this is a good place. If you want to relax by a bar and have a good drink after traveling hard this is NOT the place. It takes 20 minutes when not busy to get a fairly good drink in the bar. If you want another you have to ask and it’s another 20 to 30 minutes . In the restaurant our appetizer was delivered and finished and we were still waiting for drinks. There were 3 people in entire restaurant. There’s plenty of staff at the bar area but they just talk to one another. This is our second time here. Same results with the bar last time . I think we could probably do better next year. Again, The restaurant food was good.
Read More
Evangeline
icon-with Friends
with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It’s very clean and staffs are friendly. However, there’s no flexibility and checking in earlier and checking out later.
rickardo
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

To crowded in the breakfast Buffett.
Gregory
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Our stay was good overall but it was extremely frustrating that the front desk was never able to answer the phone. After booking we had questions that the front desk could have easily answered, my Fiancé called multiple times at different times on different dates with no answer. The issue was the same during out stay. We literally had to go downstairs to the front desk to get any help. I will never stay here again for this reason. How this hotel operates this way is beyond me.
Read More
Teodolo
icon-
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The early check-in fee is more than the daily rate itself. I’ve never seen such a thing . Thats why it’s called a fee. Should be fraction if not of the daily rate. Not a way to welcome a tired traveler . Never again!!.
antonio
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

After my flight was cancelled due to the owuas strike at the Kuwait airport, I messaged the staff on both Expedia and WhatsApp as I had limited service and they never responded. Because of that they gave my wife a hard time checking in as I originally booked just under my name. Luckily another staff member had common sense. The bar staff in the lobby helped other guests before us despite us sitting down first and waiting for menus. The breakfast staff was phenomenal as always and are probably the only reason we would come back. I have one more trip in 10 days, I hope it goes better. Room was nice, hotel is super clean.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Grand Westside Manila Bay

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Grand Westside Manila Bay

Traveloka (15)
Other sources (1,924)
9.0
Exceptional
From 1,924 reviews
Cleanliness

9.4

Room Comfort

8.8

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Grand Westside Manila Bay

Number of reviews per page
20
40
Top reviews
Jireh
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very clean room and outdoor pool very nice
Riza Betty
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It is a beautiful, comfortable , clean , accessible demographically situated near the NAIA airport. We stayed just for our 12 hours layover, wish we could’ve stayed longer .
Cesar
icon-
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Nice comfortable bed. Clean room.
Cesar
icon-
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Decent sized room with comfortable bed & linen. Hot water readily available in the shower room and bathroom sink. Gym was adequate with dumbbells and lift machines plus treadmills. Restaurant is conveniently located in the hotel.
Brielle
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

excellent service and amenities
Kiranpreet
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Location to the airport and the Asia mall is amazing, a little out of the way for Intramuros or Chinatown etc Very modern hotel and very large, we had a view of the river which was nice. Room was good, perhaps needs more room to put suitcases etc, bed was comfortable, blackout curtains were fantastic too, bathroom was clean and had everything we needed, great shower. All staff were professional and courteous throughout. Only gripes we had were the noise levels from our neighbours, we could hear them constantly being loud and also the food on room service was nice but expensive in our opinion. Would recommend to others for the proximity to the airport.
Read More
JOSEPHINE
icon-with Children
with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Noisy hallway. Undisciplined guest.
Marchy
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

the facility is excellent and location is the best.
Kevin
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great breakfast. Helpful front dess.
Hingano
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean & comfortable
Azalia
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The rooms were spotless! The hotel staff were so friendly. The pool was fantastic, and my daughter had a blast swimming there. Plus, the hotel is super close to the airport. We’re definitely planning to stay here again.
Lorena
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean room great staff buffet is wonderful
Ricardo
icon-
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Stayed for 3 nights prior to flying back to PNW. Check in was a breeze/room on the smaller side/2 twin beds, window facing kingsford hotel. I feel a little odd coz most of the staff will greet you w/ their hand on their chest. We decided to eat at their breakfast buffet on our last day for 20$ each but honestly, its not worth it. Had a pleasant stay and will definitely book this hotel in the future. BTW, I went to their gym, just like any hotel, very limited selection of weights and machine.
Read More
Cherita
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We only stayed for 1 night. But it was comfortable and quite, definitely will recommend.
David
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

If you’re looking for a clean hotel with a good restaurant and helpful staff this is a good place. If you want to relax by a bar and have a good drink after traveling hard this is NOT the place. It takes 20 minutes when not busy to get a fairly good drink in the bar. If you want another you have to ask and it’s another 20 to 30 minutes . In the restaurant our appetizer was delivered and finished and we were still waiting for drinks. There were 3 people in entire restaurant. There’s plenty of staff at the bar area but they just talk to one another. This is our second time here. Same results with the bar last time . I think we could probably do better next year. Again, The restaurant food was good.
Read More
Evangeline
icon-with Friends
with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It’s very clean and staffs are friendly. However, there’s no flexibility and checking in earlier and checking out later.
rickardo
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

To crowded in the breakfast Buffett.
Gregory
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Our stay was good overall but it was extremely frustrating that the front desk was never able to answer the phone. After booking we had questions that the front desk could have easily answered, my Fiancé called multiple times at different times on different dates with no answer. The issue was the same during out stay. We literally had to go downstairs to the front desk to get any help. I will never stay here again for this reason. How this hotel operates this way is beyond me.
Read More
Teodolo
icon-
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The early check-in fee is more than the daily rate itself. I’ve never seen such a thing . Thats why it’s called a fee. Should be fraction if not of the daily rate. Not a way to welcome a tired traveler . Never again!!.
antonio
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

After my flight was cancelled due to the owuas strike at the Kuwait airport, I messaged the staff on both Expedia and WhatsApp as I had limited service and they never responded. Because of that they gave my wife a hard time checking in as I originally booked just under my name. Luckily another staff member had common sense. The bar staff in the lobby helped other guests before us despite us sitting down first and waiting for menus. The breakfast staff was phenomenal as always and are probably the only reason we would come back. I have one more trip in 10 days, I hope it goes better. Room was nice, hotel is super clean.
Read More
Number of reviews per page
20
40