Grand Westside Manila Bay

Hotels
8.8
/10
Very Good
106 reviews

What Guests Say About Their Stay

Anthony
10.0
/ 10
Beautiful property and well serviced being very secure was a bonus and the room service meals were a high light
Henry
10.0
/ 10
The buffet breakfast was very nice before our early morning flight. The shuttle picked us up from and took us out to terminal 3 right on time both ways. Very convenient as we were a family of 4 with lots of bags.
Raquel
10.0
/ 10
Convenient to go Okada and Solaire, MOA and etc. very friendly and good customer service staff. Very clean room.
In the Area
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Bagong Nayong Pilipino, Westside City, Aseana City, Parañaque, Metro Manila, Philippines, 1701

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Grand Westside Hotel Grand Westside Manila Bay is a hotel in a good neighborhood, which is located at Aseana City. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Grand Westside Manila Bay

Bagong Nayong Pilipino, Westside City, Aseana City, Parañaque, Metro Manila, Philippines, 1701
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Grand Westside Manila Bay Rates per Night

Planning your dream getaway? Finding the right hotel at the right price is key! Let's dive into the details of Grand Westside Manila Bay, where you can find fantastic hotel rates. Wondering about hotel prices? Grand Westside Manila Bay room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best Grand Westside Manila Bay hotel rates?

Grand Westside Manila Bay Location & Address

Finding your way to Grand Westside Manila Bay is easy! Knowing the hotel address and location helps you plan your trip. Grand Westside Manila Bay is located at Bagong Nayong Pilipino, Westside City, Aseana City, Parañaque, Metro Manila, Philippines, 1701. It's situated in the Parañaque area, known for its vibrant atmosphere and proximity to entertainment. The hotel is approximately 10 km from the city center.

How to go to Grand Westside Manila Bay from Airport

Getting from the airport to Grand Westside Manila Bay is a breeze! We'll explore the best ways to get from Ninoy Aquino International Airport (NAIA) to the hotel. Here are your options for a smooth hotel transfer from the airport:

  • Taxi (most direct): Taxis are readily available at the airport. This is the fastest option, taking approximately 20-30 minutes, depending on traffic.
  • Ride Hailing (convenient): Services like Grab offer a convenient and reliable way to get to the hotel. Simply book through the app.
  • Airport Shuttle (budget-friendly): Some hotels offer airport shuttle services. Check with Grand Westside Manila Bay for availability and schedules.

Tips: To ensure a hassle-free transfer, consider booking a ride-hailing service or arranging a hotel shuttle in advance, especially during peak hours.

Grand Westside Manila Bay Reviews & Summary

Curious about what others are saying about Grand Westside Manila Bay? Hotel reviews can give you a great insight into what to expect. Guests rave about the hotel's comfortable rooms, friendly service, and convenient location. A standout feature is the stunning view from the rooftop pool. "I had an amazing stay! The staff was incredibly helpful, and the location was perfect for exploring the city," says a recent guest. Ready to experience it yourself? Book your stay today!

Grand Westside Manila Bay Room Types Available

Choosing the perfect room is essential for a comfortable stay. Let's explore the different hotel room types available at Grand Westside Manila Bay. Whether you're looking for a cozy space or a luxurious suite, there's something for everyone. Here's a look at the categories of hotel rooms:

  • Deluxe Room: Offers a comfortable space with city views.
  • Premier Room: Features more space and often includes a bathtub.
  • Suite: Provides a separate living area and bedroom, ideal for families or longer stays.
  • Family Room: Designed to accommodate larger groups.

Smoking/non-smoking rooms are available. Please inquire about pet-friendly options and any associated charges.

Hotel Facilities in Grand Westside Manila Bay

Grand Westside Manila Bay offers a range of hotel amenities to enhance your stay. From relaxation to recreation, you'll find everything you need for a memorable experience. Here's a list of the hotel facilities:

  • Swimming Pool: Enjoy a refreshing dip in the outdoor pool.
  • Fitness Center: Stay active with a fully equipped gym.
  • Spa: Indulge in a relaxing massage or treatment.
  • Restaurant: Savor delicious meals at the hotel's restaurant.
  • Business Center: Stay connected with work.

Operating hours and extra fees may apply for certain facilities. Please check with the hotel for details.

Hotel Buffet or Restaurant/Cafe in Grand Westside Manila Bay

Food lovers, rejoice! Grand Westside Manila Bay offers a variety of dining options to satisfy your cravings. From buffets to cafes, you'll find delicious choices right at your doorstep. Here's a glimpse of what's on offer:

  • The Grand Cafe: Offers a wide selection of international dishes. Buffet prices are around ₱1,200 per person. Open from 6:00 AM to 10:00 PM.
  • Sunset Bar: Enjoy cocktails and light snacks with stunning views.

Be sure to try the signature dishes at The Grand Cafe!

Grand Westside Manila Bay Airport pickups and How to Book

Need a hassle-free transfer from the airport? Grand Westside Manila Bay offers convenient airport pick-up services. This ensures a smooth transition from your flight to the hotel. To book your hotel to airport transfer:

  • Contact the hotel directly: Call or email the hotel to arrange your airport pick-up.
  • Provide your flight details: Give the hotel your arrival time, flight number, and the number of passengers.
  • Advance notice: It's recommended to book your airport transfer at least 24 hours in advance.

Nearby MRT Station & Bus Stops

Getting around Parañaque is easy with convenient public transport options. Here's a guide to nearby MRT stations and bus stops:

  • LRT-1 Baclaran Station: Approximately 3 km from the hotel.
  • Bus Stops: Several bus stops are located within walking distance of the hotel.

You can purchase a Beep card at the MRT stations and convenience stores for easy payment on public transport.

Nearby Attractions for Family / Kid Friendly

Looking for fun things to do near Grand Westside Manila Bay? Parañaque offers a variety of attractions perfect for families. Here are some nearby places to visit:

  • DreamPlay by DreamWorks: An indoor interactive play space. Entry price is around ₱800.
  • The Dessert Museum: A colorful and Instagrammable museum. Entry price is around ₱799.
  • Star City: A classic amusement park with rides and attractions. Entry price is around ₱400.
  • Manila Ocean Park: An oceanarium with marine life exhibits. Entry price is around ₱600.
  • SM Mall of Asia: A large shopping mall with an ice skating rink and other attractions. Free entry.

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near Grand Westside Manila Bay (Parañaque)

Exploring the local food scene is a must! Parañaque offers a diverse range of dining options. Here are some nearby dining options:

  • Cafe/Restaurant:
    • Conti's Bakeshop & Restaurant: Known for its delicious cakes and pastries.
    • Shakey's Pizza: A family-friendly pizza chain.
    • Army Navy Burger + Burrito: Offers burgers, burritos, and more.
  • Local Streetfood:
    • Isaw (grilled chicken or pork intestines)
    • Kwek-kwek (deep-fried boiled eggs)
    • Fishballs and Squidballs
    • Taho (silken tofu with syrup)
    • Halo-Halo (mixed shaved ice dessert)

Shopping places near Grand Westside Manila Bay (Parañaque)

Shopaholics, get ready! Parañaque and its surrounding areas offer great shopping experiences. Here are some nearby shopping places:

  • SM City Sucat: A large shopping mall with a variety of stores.
  • SM Mall of Asia: A massive mall with a wide selection of shops, restaurants, and entertainment options.
  • Duty Free Philippines Fiesta Mall: Offers a range of duty-free goods.

Other Places to Stay Near Grand Westside Manila Bay

Looking for alternative accommodations near Grand Westside Manila Bay? Parañaque has a variety of hotels to suit different budgets and preferences. Here are some options:

  • Luxury/5–6 Star Hotels Nearby:
    • The Peninsula Manila
    • Shangri-La The Fort, Manila
    • Solaire Resort & Casino
    For 5-star:

    Looking for more accommodations? See Traveloka’s last minute hotel deals on

  • Four-Star Hotels Nearby:
    • Belmont Hotel Manila
    • Savoy Hotel Manila
    • Holiday Inn Express Manila Newport City
    For 4-star:

    Looking for more accommodations? See Traveloka’s last minute hotel deals on

  • Three-Star Hotels Nearby:
    • Kabayan Hotel Pasay
    • Microtel by Wyndham Mall of Asia
    • Hotel 101 Manila
    For 3-star:

    Looking for more accommodations? See Traveloka’s last minute hotel deals on

Hotel availability and booking

Ready to book your stay at Grand Westside Manila Bay? Finding hotel availability and making reservations is easy with Traveloka. Enjoy a seamless room booking experience and secure your perfect getaway. Book your stay through Traveloka today!

All facilities in Grand Westside Manila Bay

Bar, Cafe and Lounge Grand Westside Manila Bay
Bar, Cafe and Lounge
Swimming Pool Grand Westside Manila Bay
Swimming Pool
Fitness Center Grand Westside Manila Bay
Fitness Center
Functional Hall Grand Westside Manila Bay
Functional Hall
Common Space Grand Westside Manila Bay
Common Space

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast served to the table
  • Breakfast (surcharge)
  • Brunch
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Continental breakfast
  • Dining area
  • Early bird breakfast
  • Fullboard without drinks
  • Fullboard with drinks
  • Fullboard with non-alcoholic drinks
  • Gala dinner
  • Gluten-free meals
  • Halfboard without drinks
  • Free breakfast
  • Halfboard with non-alcoholic drinks
  • Hot breakfast
  • Late riser breakfast
  • Poolside bar
  • Set menu dinner
  • Set menu lunch
  • Show cooking restaurant
  • Snacks
  • Snack bar
  • Dietary menu
  • Vegetarian meal

Things to Do

  • Barbecue
  • Beach sun loungers
  • Beach towel
  • Beach umbrella
  • Fitness center
  • Garden
  • Massage
  • Outdoor pool
  • Pool sun loungers
  • Sauna
  • Spa
  • Steam room
  • Sauna
  • Sun loungers
  • TV lounge

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Doorman
  • Early Check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Medical service
  • Porter

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

Accessibilty

  • Accessibility equipment
  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • Disabled access friendly
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Transportation

  • Airport transfer
  • Area shuttle
  • Area shuttle with surcharge
  • Limited parking

Business Facilities

  • Conference room
  • Meeting facilities
  • Projector

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Family-friendly Facilities

  • Children pool

Sports and Recreations

  • Fitness center

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Grand Westside Manila Bay

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Additional Policy

A maximum of 2 children below 12 years old may stay free of charge with the adult(s).
Breakfast inclusion in our Breakfast Included Rate Plans is exclusively designed for adult guests. Children between the ages of 0 and 5 may partake in the benefits without charge, whereas those between 6 and 12 years of age are entitled to a 50% discount. Guests aged 13 years and above will be subject to the standard rate.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Westside Manila Bay
1530
Number of floors in Grand Westside Manila Bay
19
Another facilities in Grand Westside Manila Bay
Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar

Frequently asked question in Grand Westside Manila Bay

What are available facilities at Grand Westside Manila Bay?
There are top facilites at Grand Westside Manila Bay such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Westside Manila Bay?
The standard check-in time at Grand Westside Manila Bay is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Grand Westside Manila Bay provide breakfast?
Yes, Grand Westside Manila Bay provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grand Westside Manila Bay?
Grand Westside Manila Bay is a 0.0-star hotel.
How many floors does Grand Westside Manila Bay have?
Grand Westside Manila Bay has 19 floors.
See All

More Reviews from Other Guests in Grand Westside Manila Bay

8.8
Very Good
From 96 reviews
Cleanliness

9.2

Room Comfort

8.4

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Grand Westside Manila Bay

Number of reviews per page
20
40
Top reviews
Anthony
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful property and well serviced being very secure was a bonus and the room service meals were a high light
Henry
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The buffet breakfast was very nice before our early morning flight. The shuttle picked us up from and took us out to terminal 3 right on time both ways. Very convenient as we were a family of 4 with lots of bags.
Raquel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Convenient to go Okada and Solaire, MOA and etc. very friendly and good customer service staff. Very clean room.
Steve
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

New
Emiliano
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice service but my time not enough to stay..
David
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Overall the rooms are very nice, comfortable etc. the food in the restaurant was very good. The down side is the bar is terrible. Service was slow and we were the only people in there. The nachos with carne needed a magnifying glass to find the meat. They were made with cheese whiz. The wine list absolutely sucks. For that price point I could have gotten bottles in the top 8% in the world, instead their selection was in the bottom 30% worldwide. The entire list was 8 varieties.
Read More
Derrick
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We stayed for an overnight here. The room was super tiny, the food was okay but crazy expensive.
Daniel
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice hotel
Samuel Jan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It’s close to Mall of Asia and other tourist attractions, the rooms are so modern and nice. It exceeded my expectations and it’s worth the price!
justin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was excellent! The staff were amazing as well!
justin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff are excellent, extremely helpful, and friendly. The property is very clean, the pool is great, the bars are great, breakfast is excellent and all the food we had was great. We definitely recommend this to anyone including family and friends.
Noreen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Hotel is new and very clean. Staff are friendly. We dined at the restaurant and every food we ordered was top notch. I would stay there again.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Our family had a very pleasant stay at Grand Westside Manila Bay. Location is great and the hotel rooms and amenities are all clean and beautiful.
Mary
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent Buffet breakfast
Verified traveler
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The hotel double booked one of our rooms that had 2 beds, and gave us an 'upgrade' to a 1 large king bedroom, which is not convenient for us, we sleeping on 1 bed for 2 people isn't ideal for us and will disturb one another's sleep. When we asked for extra blanket, we were told it not only will cost extra, they brought us a sheet instead of an actual blanket... We insisted on having a blanket instead but we were told they don't have any, which was a lie because in our previous stay, we did receive a fleeced thicker blanket (not free). Eventually after numerous negotiation with the housekeeping and front desk we finally received a fleeced blanket. This was extremely stressful and unpleasant and time consuming. We rather they put us in the room that we paid for then an unwanted 'upgrade'.
Read More
Tuzhong
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Traveled with Mother and husband. Front desk staff are not friendly, which is very rare in the Philippines. The check in and out line was extremely long, took us more than 30min of waiting. Short staffed. The hotel charge extra fees for practically everything you can think of. From extra hour check in, late check out, luggage storing, extra blanket, deposit upfront. Don't think I will come back, greedy management.
Read More
Verified traveler
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I will not come back to this hotel. We got the executive 1 bedroom, it was smaller than expected. This hotel try to take extra charges on EVERYTHING. We arrived a couple of hours early and wondered if the room is ready we could check in a bit early. The room is ready but they asked for $2k Pesos. We tried to ask for extra pillow and blanket, they asked for extra $500P per item. We asked if we could store luggage for a short while as we have 3 separate booking days with this hotel within the week, and was told they charge $150/day/luggage. The services staff are not flexible at all. I accidentally booked breakfast for one of our stay on the wrong date, and asked if we can switch it to a different date as we will need to catch 6am flight on that day and cannot make it to breakfast. We were told switch breakfast day was not possible at all. We had to pay extra $1.3K/person (3 ppl) for the day that we did need breakfast and wasted 3 breakfast paid via online booking. I have never stayed in a hotel try to money grab so much. Not recommended.
Read More
Rodorah
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good customer service
Kong
icon-Business
Business
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Close to airport
Elvamae
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Convenient access to the airports and the staff are amazing. I recommend the place to stay when you are travelling and need a place tobstay close to the airports.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Bedroom 4 Grand Westside Manila Bay

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 96 reviews
Cleanliness

9.2

Room Comfort

8.4

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Grand Westside Manila Bay

Number of reviews per page
20
40
Top reviews
Anthony
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful property and well serviced being very secure was a bonus and the room service meals were a high light
Henry
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The buffet breakfast was very nice before our early morning flight. The shuttle picked us up from and took us out to terminal 3 right on time both ways. Very convenient as we were a family of 4 with lots of bags.
Raquel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Convenient to go Okada and Solaire, MOA and etc. very friendly and good customer service staff. Very clean room.
Steve
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

New
Emiliano
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice service but my time not enough to stay..
David
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Overall the rooms are very nice, comfortable etc. the food in the restaurant was very good. The down side is the bar is terrible. Service was slow and we were the only people in there. The nachos with carne needed a magnifying glass to find the meat. They were made with cheese whiz. The wine list absolutely sucks. For that price point I could have gotten bottles in the top 8% in the world, instead their selection was in the bottom 30% worldwide. The entire list was 8 varieties.
Read More
Derrick
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We stayed for an overnight here. The room was super tiny, the food was okay but crazy expensive.
Daniel
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice hotel
Samuel Jan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It’s close to Mall of Asia and other tourist attractions, the rooms are so modern and nice. It exceeded my expectations and it’s worth the price!
justin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was excellent! The staff were amazing as well!
justin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff are excellent, extremely helpful, and friendly. The property is very clean, the pool is great, the bars are great, breakfast is excellent and all the food we had was great. We definitely recommend this to anyone including family and friends.
Noreen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Hotel is new and very clean. Staff are friendly. We dined at the restaurant and every food we ordered was top notch. I would stay there again.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Our family had a very pleasant stay at Grand Westside Manila Bay. Location is great and the hotel rooms and amenities are all clean and beautiful.
Mary
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent Buffet breakfast
Verified traveler
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The hotel double booked one of our rooms that had 2 beds, and gave us an 'upgrade' to a 1 large king bedroom, which is not convenient for us, we sleeping on 1 bed for 2 people isn't ideal for us and will disturb one another's sleep. When we asked for extra blanket, we were told it not only will cost extra, they brought us a sheet instead of an actual blanket... We insisted on having a blanket instead but we were told they don't have any, which was a lie because in our previous stay, we did receive a fleeced thicker blanket (not free). Eventually after numerous negotiation with the housekeeping and front desk we finally received a fleeced blanket. This was extremely stressful and unpleasant and time consuming. We rather they put us in the room that we paid for then an unwanted 'upgrade'.
Read More
Tuzhong
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Traveled with Mother and husband. Front desk staff are not friendly, which is very rare in the Philippines. The check in and out line was extremely long, took us more than 30min of waiting. Short staffed. The hotel charge extra fees for practically everything you can think of. From extra hour check in, late check out, luggage storing, extra blanket, deposit upfront. Don't think I will come back, greedy management.
Read More
Verified traveler
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I will not come back to this hotel. We got the executive 1 bedroom, it was smaller than expected. This hotel try to take extra charges on EVERYTHING. We arrived a couple of hours early and wondered if the room is ready we could check in a bit early. The room is ready but they asked for $2k Pesos. We tried to ask for extra pillow and blanket, they asked for extra $500P per item. We asked if we could store luggage for a short while as we have 3 separate booking days with this hotel within the week, and was told they charge $150/day/luggage. The services staff are not flexible at all. I accidentally booked breakfast for one of our stay on the wrong date, and asked if we can switch it to a different date as we will need to catch 6am flight on that day and cannot make it to breakfast. We were told switch breakfast day was not possible at all. We had to pay extra $1.3K/person (3 ppl) for the day that we did need breakfast and wasted 3 breakfast paid via online booking. I have never stayed in a hotel try to money grab so much. Not recommended.
Read More
Rodorah
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good customer service
Kong
icon-Business
Business
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Close to airport
Elvamae
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Convenient access to the airports and the staff are amazing. I recommend the place to stay when you are travelling and need a place tobstay close to the airports.
Number of reviews per page
20
40