Henann Lagoon Resort

Resorts
8.6
/10
Very Good
1,123 reviews

What Guests Say About Their Stay

Niconnor J.
10.0
/ 10
I really thank you for the hospitality of Hennan Lagoon, especially the front desk staff: Ryan, Yna, Kate, Gail, Raymond, and other staff. I stayed here for almost a month for my vacation. The staff are amazing and they are so welcoming, thank you for always making my day and taking care of me. I love Hennan Lagoon, Prime, and Park.
Althea
10.0
/ 10
Only thing I hate about my stay is that THEIR SMOKING AREA is right next to KIDS POOL. 👎 but everything else was great!
Kirby
10.0
/ 10
Gerald at the bar is an artist. All of the staff are extremely respectful and helpful.
Simon James
10.0
/ 10
Superb value. A great resort well located, with a lovely lagoon style pool in the centre. Staff were kind and helpful. Made our stay lovely. Location is perfect for exploring the beach and local restaurants. Breakfast was great. They even provided a quiet VIP experience for our breakfasts when we first arrived to get us used to the Philippines, which was an unexpected bonus. Our room was great, with a beautiful bathroom, including bath and a balcony overlooking the pool. I would recommend a balcony room to give you more privacy and a nice place for evening drinks and games, rather than poolside...bur if you like the idea of having a pool at your rooms balcony then they have many of those to offer. Though it may not be the newest of hotels it is definitely looked after and a great place to base yourself for a wonderful stay in Boracay.
In the Area
See Map
Main Road Station 2, Boracay Island, Boracay, Aklan, Philippines, 5608

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
At Boracay’s Henann Lagoon Resort, guests can fully enjoy a private escape with clear waters and powdery sand. Located at the island’s Station 2, the hotel has 222 guestrooms with a balcony that has a stunning view. Top-notch facilities and outstanding customer service also await guests.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Henann Lagoon Resort

Main Road Station 2, Boracay Island, Boracay, Aklan, Philippines, 5608
Discover More Places
Lobby Henann Lagoon Resort
Exterior 2 Henann Lagoon Resort

Discover More About Henann Lagoon Resort

Henann Lagoon Resort Rates per Night

Planning your dream getaway to Boracay Island? Understanding hotel rates is key to a smooth vacation. Henann Lagoon Resort room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Finding the best hotel promotion can help you save money.

Looking for the best Henann Lagoon Resort hotel rates?

Henann Lagoon Resort Location & Address

Finding your way to Henann Lagoon Resort is easy! Henann Lagoon Resort is located at Station 2, Boracay Island, Malay, Aklan, Philippines. It's situated in the heart of Boracay Island, known for its stunning beaches and vibrant atmosphere. The hotel is approximately 3 km from the city center.

How to go to Henann Lagoon Resort from Airport

Getting to Henann Lagoon Resort from the airport is a breeze, ensuring a smooth start to your Boracay adventure. Several convenient options are available for your hotel transfer, allowing you to choose the best fit for your budget and preferences.

  • Taxi (Most Direct): Taxis are readily available at both Caticlan Airport (MPH) and Kalibo International Airport (KLO). This is the most direct option, taking you straight to the hotel.
  • Hotel Shuttle (Convenient): Many hotels, including Henann Lagoon Resort, offer airport shuttle services. This is a convenient option, especially if you have a lot of luggage.
  • Ride Hailing (Affordable): Ride Hailing services are available from both airports. This is a good option if you want a more affordable transfer.
  • Ferry and Tricycle (Budget-Friendly): From Caticlan Airport, you can take a short tricycle ride to the Caticlan Jetty Port, then a ferry to Boracay Island. From the port, you can take a tricycle to the hotel.

Tips: Pre-book your airport transfer through Traveloka for a hassle-free arrival. Consider the ferry and tricycle option for a more budget-friendly experience, but factor in extra travel time.

Henann Lagoon Resort Reviews & Summary

Want to know what makes Henann Lagoon Resort a favorite among travelers? Hotel reviews often highlight the resort's stunning lagoon-style pool, luxurious rooms, and exceptional service. Guests consistently rave about the friendly staff and the resort's prime location, offering easy access to the beach and local attractions.

The resort's unique features, such as its swim-up bar and beautiful landscaping, create a truly memorable experience. "Absolutely loved our stay! The pool was amazing, and the staff was so helpful. Highly recommend!"

Henann Lagoon Resort Room Types Available

Henann Lagoon Resort offers a variety of hotel room types to suit every traveler's needs. Whether you're looking for a cozy space for a solo trip or a spacious suite for a family vacation, you'll find the perfect room to make your stay comfortable and enjoyable.

  • Deluxe Room: Offers comfortable accommodations with a view of the resort.
  • Premier Room: Features a more spacious layout and enhanced amenities.
  • Lagoon Access Room: Provides direct access to the stunning lagoon pool.
  • Family Room: Designed to accommodate larger groups or families.
  • Suite: Offers the ultimate luxury with separate living areas and premium amenities.

Please note that smoking policies and pet-friendly options may vary depending on the room type. Contact the hotel directly for specific details.

Hotel Facilities in Henann Lagoon Resort

Henann Lagoon Resort boasts a wide array of hotel amenities designed to enhance your stay. From relaxing pools to exciting activities, there's something for everyone to enjoy. These facilities are designed to provide a comfortable and enjoyable experience for all guests.

  • Swimming Pools: Multiple lagoon-style pools, perfect for both adults and kids.
  • Fitness Center: Stay active with a fully equipped gym.
  • Spa: Indulge in relaxing treatments and massages.
  • Kids' Club: Supervised activities to keep the little ones entertained.
  • Restaurant and Bars: Several dining options to satisfy your cravings.

Operating hours and extra fees may apply for certain facilities. Check with the hotel for the most up-to-date information.

Hotel Buffet or Restaurant/Cafe in Henann Lagoon Resort

Indulge your taste buds at Henann Lagoon Resort's diverse dining options. From delicious buffets to casual cafes, you'll find a variety of culinary experiences to satisfy your cravings. Enjoy a delightful meal at one of the resort's restaurants or cafes.

  • Lagoon Cafe: Offers a buffet with a wide selection of international and local dishes. Price per person: ₱1,200. Opening hours: 6:00 AM - 10:00 PM.
  • Pool Bar: Serves light snacks and refreshing drinks by the pool.
  • Sea Breeze Cafe: Offers a variety of dishes with a view of the beach.

Signature dishes and special offers may vary. Check with the restaurants for details.

Henann Lagoon Resort Airport pickups and How to Book

Enjoy a seamless arrival at Henann Lagoon Resort with their convenient airport pick-up service. Many hotels with airport shuttle services offer this service to ensure a smooth transition from the airport to the resort. This service is designed to make your arrival as easy and stress-free as possible.

To book an airport pick-up, contact the hotel in advance, ideally at least 24-48 hours before your arrival. Provide your flight details, and the hotel will arrange for a comfortable transfer. This service is designed to make your arrival as easy and stress-free as possible.

Nearby MRT Station & Bus Stops

While Boracay Island doesn't have an MRT or bus system, getting around is still easy. The main mode of transport is tricycles, which are readily available and affordable. You can also use ride-hailing services for convenient travel.

  • Tricycles: The primary mode of transport on the island.
  • Ride Hailing: Available for convenient and comfortable travel.

Public transport cards are not required, as fares are typically paid in cash directly to the driver.

Nearby Attractions for Family / Kid Friendly

Looking for fun things to do near Henann Lagoon Resort? Boracay Island offers a wealth of nearby activities and attractions perfect for families and kids. From stunning beaches to exciting water sports, there's something for everyone to enjoy.

  • White Beach: Famous for its powdery white sand and clear waters. Distance from hotel: Walking distance. Entry price: Free.
  • D'Mall Boracay: A bustling shopping and dining area. Distance from hotel: 1 km. Entry price: Free.
  • Bulabog Beach: Known for its water sports activities, such as kiteboarding. Distance from hotel: 1.5 km. Entry price: Free.
  • Willy's Rock: A unique rock formation with a statue of the Virgin Mary. Distance from hotel: 2 km. Entry price: Free.
  • Mount Luho: Offers panoramic views of Boracay Island. Distance from hotel: 3 km. Entry price: ₱100.

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near Henann Lagoon Resort (Boracay Island)

Explore the local flavors near Henann Lagoon Resort. Boracay Island offers a diverse culinary scene, with a variety of nearby dining options to satisfy your cravings. From cafes to local street food, you'll find something to delight your taste buds.

  • Cafes/ Restaurants:
  • Smoke Resto: Known for its delicious grilled dishes and local favorites.
  • Real Coffee & Tea Cafe: Famous for its calamansi muffins and coffee.
  • Jonah's Fruit Shake & Snack Bar: A popular spot for refreshing fruit shakes and snacks.
  • Local Streetfood:
  • Isaw (Grilled Chicken or Pork Intestines): A popular street food snack.
  • Adobo: A classic Filipino dish of meat simmered in soy sauce, vinegar, garlic, and peppercorns.
  • Lechon: Roasted pig with crispy skin.
  • Halo-Halo: A popular Filipino dessert with shaved ice, mixed fruits, and sweet beans.
  • Kwek Kwek: Deep-fried boiled eggs coated in an orange batter.

Shopping places near Henann Lagoon Resort (Boracay Island)

Discover the shopping scene near Henann Lagoon Resort. Boracay Island offers a variety of shopping options, from local markets to souvenir shops. Explore the nearby shopping places to find unique items and souvenirs.

  • D'Mall Boracay: A bustling shopping and dining area with various shops and boutiques.
  • Talipapa Market: A local market where you can find fresh seafood, souvenirs, and local products.
  • Crafts and Souvenir Shops: Numerous shops along White Beach offer souvenirs, handicrafts, and local products.

Other Places to Stay Near Henann Lagoon Resort

Looking for alternative accommodations near Henann Lagoon Resort? Boracay Island offers a wide range of hotels to suit every budget and preference. Explore the nearby options to find the perfect place to stay.

  • Luxury/5–6 Star Hotels Nearby:
  • Shangri-La Boracay: Offers luxurious accommodations and stunning views.
  • The Lind Boracay: Features modern design and beachfront access.
  • Crimson Resort & Spa Boracay: Provides a luxurious experience with private villas.

For 5-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

  • Four-Star Hotels Nearby:
  • Henann Regency Resort & Spa: Offers comfortable rooms and a prime beachfront location.
  • Astoria Boracay: Features modern rooms and a variety of amenities.
  • Fairways and Bluewater Boracay: Provides a golf course and spacious accommodations.

For 4-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

  • Three-Star Hotels Nearby:
  • La Carmela de Boracay Resort Hotel: Offers budget-friendly accommodations with a pool.
  • Boracay Ocean Club Beach Resort: Provides beachfront access and comfortable rooms.
  • Two Seasons Boracay: Features a relaxed atmosphere and a convenient location.

For 3-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Hotel availability and room booking

Ready to book your stay at Henann Lagoon Resort? Check hotel availability and make your reservations through Traveloka for a seamless booking experience. Find the perfect room and enjoy exclusive deals and promotions.

Book your stay today and start planning your dream vacation with Traveloka!

All facilities in Henann Lagoon Resort

Swimming Pool Henann Lagoon Resort
Swimming Pool
Fitness Center Henann Lagoon Resort
Fitness Center
Functional Hall Henann Lagoon Resort
Functional Hall
Common Space Henann Lagoon Resort
Common Space
Lobby Henann Lagoon Resort
Lobby

Food and Drinks

  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet breakfast
  • Hot breakfast
  • Late riser breakfast
  • Nightclub
  • Poolside bar
  • Snack bar
  • Snacks

Hotel Services

  • Concierge
  • Money changer
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Newspaper in lobby
  • Tours

Public Facilities

  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Safety deposit box
  • WiFi in public area

Transportation

  • Airport transfer
  • Area shuttle
  • Area shuttle with surcharge
  • Limited parking
  • Parking with surcharge
  • Ski Shuttle (Surcharge)

Things to Do

  • Fitness center
  • Outdoor pool
  • Outdoor saltwater pool
  • Pool sun loungers
  • Spa
  • Poolside bar

In-room Facilities

  • Cable TV
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Shower
  • TV

General

  • AC
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Terrace

Accessibilty

  • Disabled access friendly
  • Accessible parking
  • Accessible path of travel
  • Braille or raised signage
  • Wheelchair accessible

Business Facilities

  • Business center
  • Conference room
  • Meeting facilities

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Grocery

Kids and Pets

  • Babysitting
  • Babysitting with surcharge
  • Pets allowed

Sports and Recreations

  • Fitness center
  • Water sport

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Connectivity

  • Internet point

Accommodation Policy & General Information in Henann Lagoon Resort

Important Note

This hotel hosts a gala dinner during the New Year holiday period, and customers staying during this time may be charged for it. For further details, contact the hotel directly.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Mandatory Gala Dinner: This will be billed separately for the mandatory dinner as soon as the dinner rates are available. Minimum 2 pax or 4 pax depending on the minimum capacity per room type.

Additional Policy

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Extra kid/person. This can be paid upon check-in. Ages 0-4: Free of charge; sneak-in Ages 5-9: PHP 616.00 per night per room (w/ breakfast) Ages 10 and above (considered as adult): PHP 1,232.00 per night per room (w/ breakfast)
Read All

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Henann Lagoon Resort
222
Number of floors in Henann Lagoon Resort
5
Another facilities in Henann Lagoon Resort
A la carte lunch, Bar, Breakfast, Buffet breakfast, Hot breakfast

Frequently asked question in Henann Lagoon Resort

What are available facilities at Henann Lagoon Resort?
There are top facilites at Henann Lagoon Resort such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Henann Lagoon Resort?
The standard check-in time at Henann Lagoon Resort is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Henann Lagoon Resort provide breakfast?
Yes, Henann Lagoon Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Henann Lagoon Resort?
Henann Lagoon Resort is a 5.0-star hotel.
How many floors does Henann Lagoon Resort have?
Henann Lagoon Resort has 5 floors.
See All

More Reviews from Other Guests in Henann Lagoon Resort

Overall Ratings & Reviews Henann Lagoon Resort

Traveloka (128)
Other sources (995)
8.6
Very Good
From 995 reviews
Cleanliness

8.8

Room Comfort

8.8

Location

7.6

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Henann Lagoon Resort

Number of reviews per page
20
40
Top reviews
Gilbert
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

They very friendly and helpful.
L A
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I was looking forward to my stay at Henann Lagoon Resort, but unfortunately, the experience fell far below expectations. Upon arrival, I explained that my original booking was for six people, but my father had sadly passed away four weeks earlier. Instead of showing empathy, staff were more focused on logistics and payment, insisting I change the name on his room. This took over an hour, under the uncomfortable gaze of other guests. When we finally got to our rooms, none of the key cards worked. They were incorrectly labelled and had to be reissued, causing further delays. At checkout, we were wrongly accused of not returning a towel card—we were only given one, despite staff insisting they had provided two. Given the earlier issues with our room keys, it’s likely this was another mistake, but again, the focus was on charging us rather than resolving the issue fairly. These incidents, all playing out in public view, left us feeling scrutinised and unwelcome. As the only Black guests at the hotel, it was hard not to question whether that played a role in how we were treated by both staff and management.
Read More
Rainnier
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Staff was wonderful! Food options could be better but satisfactory. Pillows were heaven!!!!
Juvy F
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The best place to stay in Boracay !!!
Althea
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Only thing I hate about my stay is that THEIR SMOKING AREA is right next to KIDS POOL. 👎 but everything else was great!
William ivan
icon-Leisure
Leisure
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great place to unwind
Christian
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Very nice location and superbly maintained. We had some trouble with the wi-fi , it’s the only inconvenience during the stays.
bethany
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The staff and this property were the absolute highlight. The rooms were also nice and clean. We didn’t love this part of Boracay as it was so busy with lots of people hassling you constantly but the resort itself was pretty nice. Most of the food was quite good and they did have a happy hour in the main restaurant but no happy hour at the pool bar which meant we didn’t hang out there at all. The main pool was really nice but the back pool was extremely dirty, though I believe that problem is now fixes as we raised the issue and then the pool was closed. Overall a good stay and no real complaints. Well done to the staff.
Read More
Kirby
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Gerald at the bar is an artist. All of the staff are extremely respectful and helpful.
Marianne
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

I like it
Cherry Lou
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

All other service staff encountered were incredibly kind, hospitable and warm. Thank you for the wonderful experience. EXCEPT for those 2 restaurant reception girls and Front Desk Staff reception morning of 6th June- incredibly Done with their job, very assuming and never experienced that . Me and my cousin’s family decided that we will all have breakfast together at 6am at the hotel restaurant since our transport pickup is at 8am- our last meal together since we’ll be parting ways after that. I asked my cousin and her husband and 2 kids to checkout from regency early at 6am!!! but leave their baggage so we can pick it up with the transport after we’re done. Imagine waking up the kids early (luckily front beach walk was pretty). We were excited to have our breakfast (never mind paying full for 2 more adults, paid full for an 8 year old kid coz his height is above their measuring pad, paid for one more kid.) just so we can enjoy together (supposedly) Damn!! First thing we encountered were those looks from those ladies at reception as if we were asking anything for free.!! Seated us at a table not even setup, we had to combine tables ourselves and get cuttleries. When i wanted to pay, they asked where my cousins were staying(like why?!!! I didn’t know we’d get immigration sort of questions just by buying breakfast. I realized they were assuming my cousin’s kids were staying with me. I can’t even get close enough to babysit. Worst 3 hours of my stay
Read More
Simon James
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Superb value. A great resort well located, with a lovely lagoon style pool in the centre. Staff were kind and helpful. Made our stay lovely. Location is perfect for exploring the beach and local restaurants. Breakfast was great. They even provided a quiet VIP experience for our breakfasts when we first arrived to get us used to the Philippines, which was an unexpected bonus. Our room was great, with a beautiful bathroom, including bath and a balcony overlooking the pool. I would recommend a balcony room to give you more privacy and a nice place for evening drinks and games, rather than poolside...bur if you like the idea of having a pool at your rooms balcony then they have many of those to offer. Though it may not be the newest of hotels it is definitely looked after and a great place to base yourself for a wonderful stay in Boracay.
Read More
Marnie
icon-Leisure
Leisure
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Overall, we had a really good experience. Excellent service from the staff and very accommodating. We arrived 6 hours before check-in time but they allowed us to to check in since the room was already available..without additional charge.
Judith
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

nice place. Not far from the beach and cloaento everything
Melvin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 123 week(s) ago

Expedia Group verified review

We have enjoyed our stay in Hennan. We booked pool access and we will book it again. Staff are very accomodating, friendly and professional from the front door, reception, VIP lounge to cleaners. The dinning entertainment/live band Donita and Paolo are one of the best thing we have experineced.
Romeo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 136 week(s) ago

Expedia Group verified review

Clean big rooms excellent customer service
Jedee Ana
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 138 week(s) ago

Expedia Group verified review

most of the details is not what we are expecting
Henrica Yansina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 138 week(s) ago

Expedia Group verified review

Friendly staff and super worth the price!
Alvin
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 140 week(s) ago

Expedia Group verified review

Everything was okay, except for the wifi. I’m trying to do some work while on vacation however, the wifi connection is really a challenge. Also, I had a hard time sleeping because there’s a lot of mosquitoes inside my room.
Michael
icon-Leisure
Leisure
8.0
/10
Reviewed 143 week(s) ago

Expedia Group verified review

Close to station 2..
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Henann Lagoon Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Henann Lagoon Resort

Traveloka (128)
Other sources (995)
8.6
Very Good
From 995 reviews
Cleanliness

8.8

Room Comfort

8.8

Location

7.6

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Henann Lagoon Resort

Number of reviews per page
20
40
Top reviews
Gilbert
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

They very friendly and helpful.
L A
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I was looking forward to my stay at Henann Lagoon Resort, but unfortunately, the experience fell far below expectations. Upon arrival, I explained that my original booking was for six people, but my father had sadly passed away four weeks earlier. Instead of showing empathy, staff were more focused on logistics and payment, insisting I change the name on his room. This took over an hour, under the uncomfortable gaze of other guests. When we finally got to our rooms, none of the key cards worked. They were incorrectly labelled and had to be reissued, causing further delays. At checkout, we were wrongly accused of not returning a towel card—we were only given one, despite staff insisting they had provided two. Given the earlier issues with our room keys, it’s likely this was another mistake, but again, the focus was on charging us rather than resolving the issue fairly. These incidents, all playing out in public view, left us feeling scrutinised and unwelcome. As the only Black guests at the hotel, it was hard not to question whether that played a role in how we were treated by both staff and management.
Read More
Rainnier
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Staff was wonderful! Food options could be better but satisfactory. Pillows were heaven!!!!
Juvy F
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The best place to stay in Boracay !!!
Althea
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Only thing I hate about my stay is that THEIR SMOKING AREA is right next to KIDS POOL. 👎 but everything else was great!
William ivan
icon-Leisure
Leisure
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great place to unwind
Christian
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Very nice location and superbly maintained. We had some trouble with the wi-fi , it’s the only inconvenience during the stays.
bethany
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The staff and this property were the absolute highlight. The rooms were also nice and clean. We didn’t love this part of Boracay as it was so busy with lots of people hassling you constantly but the resort itself was pretty nice. Most of the food was quite good and they did have a happy hour in the main restaurant but no happy hour at the pool bar which meant we didn’t hang out there at all. The main pool was really nice but the back pool was extremely dirty, though I believe that problem is now fixes as we raised the issue and then the pool was closed. Overall a good stay and no real complaints. Well done to the staff.
Read More
Kirby
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Gerald at the bar is an artist. All of the staff are extremely respectful and helpful.
Marianne
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

I like it
Cherry Lou
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

All other service staff encountered were incredibly kind, hospitable and warm. Thank you for the wonderful experience. EXCEPT for those 2 restaurant reception girls and Front Desk Staff reception morning of 6th June- incredibly Done with their job, very assuming and never experienced that . Me and my cousin’s family decided that we will all have breakfast together at 6am at the hotel restaurant since our transport pickup is at 8am- our last meal together since we’ll be parting ways after that. I asked my cousin and her husband and 2 kids to checkout from regency early at 6am!!! but leave their baggage so we can pick it up with the transport after we’re done. Imagine waking up the kids early (luckily front beach walk was pretty). We were excited to have our breakfast (never mind paying full for 2 more adults, paid full for an 8 year old kid coz his height is above their measuring pad, paid for one more kid.) just so we can enjoy together (supposedly) Damn!! First thing we encountered were those looks from those ladies at reception as if we were asking anything for free.!! Seated us at a table not even setup, we had to combine tables ourselves and get cuttleries. When i wanted to pay, they asked where my cousins were staying(like why?!!! I didn’t know we’d get immigration sort of questions just by buying breakfast. I realized they were assuming my cousin’s kids were staying with me. I can’t even get close enough to babysit. Worst 3 hours of my stay
Read More
Simon James
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Superb value. A great resort well located, with a lovely lagoon style pool in the centre. Staff were kind and helpful. Made our stay lovely. Location is perfect for exploring the beach and local restaurants. Breakfast was great. They even provided a quiet VIP experience for our breakfasts when we first arrived to get us used to the Philippines, which was an unexpected bonus. Our room was great, with a beautiful bathroom, including bath and a balcony overlooking the pool. I would recommend a balcony room to give you more privacy and a nice place for evening drinks and games, rather than poolside...bur if you like the idea of having a pool at your rooms balcony then they have many of those to offer. Though it may not be the newest of hotels it is definitely looked after and a great place to base yourself for a wonderful stay in Boracay.
Read More
Marnie
icon-Leisure
Leisure
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Overall, we had a really good experience. Excellent service from the staff and very accommodating. We arrived 6 hours before check-in time but they allowed us to to check in since the room was already available..without additional charge.
Judith
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

nice place. Not far from the beach and cloaento everything
Melvin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 123 week(s) ago

Expedia Group verified review

We have enjoyed our stay in Hennan. We booked pool access and we will book it again. Staff are very accomodating, friendly and professional from the front door, reception, VIP lounge to cleaners. The dinning entertainment/live band Donita and Paolo are one of the best thing we have experineced.
Romeo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 136 week(s) ago

Expedia Group verified review

Clean big rooms excellent customer service
Jedee Ana
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 138 week(s) ago

Expedia Group verified review

most of the details is not what we are expecting
Henrica Yansina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 138 week(s) ago

Expedia Group verified review

Friendly staff and super worth the price!
Alvin
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 140 week(s) ago

Expedia Group verified review

Everything was okay, except for the wifi. I’m trying to do some work while on vacation however, the wifi connection is really a challenge. Also, I had a hard time sleeping because there’s a lot of mosquitoes inside my room.
Michael
icon-Leisure
Leisure
8.0
/10
Reviewed 143 week(s) ago

Expedia Group verified review

Close to station 2..
Number of reviews per page
20
40