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  6. Hotel Europa

Hotel Europa

Hotel
Basak Mercado, Lapu-Lapu City, Cebu City, Cebu, Philippines, 6000
Facade
airport transfer (with surcharge)
diner
No photo
No photo
Convenient
7.5/10
According to 23 guests
Very nice hotel, friendly staff, good location, perfect choice in Cebu City
Medel J.
See all reviews
Based on 41 traveler reviews
AC
Parking
24-Hour Front Desk
WiFi

Nearby attractions
Gaisano Grand Mall Mactan
(0.32 km)
The Jungle Cultural Entertainment Center
(2.32 km)
Mactan Cebu International Airport
(2.45 km)
Mactan Island Aquarium
(3.18 km)
Review by Traveloka users
Review

Based on 13 reviews

7.5
Convenient
Fantastic
2
Very Good
9
Satisfying
7
Average
5
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
6.8
- Backpacking
Not bad. good location. okay hotel
4.5
- Romantic Vacation
The service is bad and they treat their customers bad. We went their 12 midnight and we check out 1am they ask about the exceeding time and let us pay we are willing to pay for the exceeding time but they want to charge us again for the bedsheets because there is something on it but it wasn't us. the bedsheet has already those when we check in we just didn't complain because it's not 4 star or 5 star hotel so we didn't complain and the employee are impolite to customers. not very pleasant stay there
8.8
- Family vacation
A very nice and affordable hotel.
9.3
- Family vacation
Very nice staffs and very comfortable though location is far from the airport and Cebu city.
9.1
- Backpacking
room is good enough for the price I paid.
4.5
You get what you paid for, good price
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Based on
41 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business3
Couples14
Solo travel15
Family3
Friends getaway2
Rating Result
Very Bad
6
Bad
11
Average
4
Very Good
11
Extraordinary
9
Erich J
Backpackers only!
Upon arrival we noticed the towels and blankets were filthy, the shower was leaky and the room was dark and morbid. There is no elevator or bell boy so if you are on the top floor expect to be carrying your baggage up the stairs by yourself. There is an extra charge for everything you can imagine, there is a charge for washing your clothes in the bathroom and among other things there is even a charge for opening the balcony door. This is definitely not a place for smokers, though there was a sign that said you can smoke on the terrace we were later informed that that sign was out of date and in fact there would be a charge if we did so, so instead you are to walk downstairs and out the front door to smoke. The girls at the front desk are nice and friendly and as far as a basic accommodation goes it is passable, but not at this price, there are plenty of nearby competitors offering a better service at a better price.
Couples - Feb 2, 2017
MJMJM1963
Horrible
I choose this hotel for its close proximity to Mactan Airport. Its below basic and simply not good. The bathroom was so disgusting I never used it. When I arrived I could not checkin as the guests in my room were checking out late. For $40 you cannot expect much.
Solo travel - Jan 8, 2017
piai p
Needs Improvement
A bit pricey for a hotel. Place is meantf for backpackers who only have light baggage. No elevator, no telephone. When we arranged for an airport pick up the did not heed to our request because we were not able to pay the fee. Well yeah, they need to improve their services. Although its accessible for commuters but taxi in the area is quite terrible. Staff though are accomodating. Just the perks of a hotel accomodation is disturbing.
Family - Dec 26, 2016
Rosanne H
Pretty unpleasant
I would not call this a 3 star hotel.. the room wasn't ready til after 5 pm and then it was missing toilet paper and soap and all that. Toilet smells like poison and either I got scolded when showering or the water was freezing cold. No in between. The sheet didn't fit so we ended up sleeping without it. Yeah I was pretty disappointed in a lot unfortunately.
Couples - Dec 4, 2016
Gary V
Terrible room
Broken tiles in bathroom, stained floor, dirty shower fixtures due to not being cleaned in a long time, door handle nearly falling of the door. Very noisy front rooms due to the busy road and heavy traffic until late at night. No restaraunt or coffee / tea facilities in rooms,
Business - Nov 12, 2016
See other reviews

Hotel facility

Description

Hotel policy

  • Hotel Services
    • Laundry service
    • Luggage storage
    • Express check-in
    • Express check-out
    • 24-hour security
    • 24-hour Receptionist
  • Public Facilities
    • Room service
    • Parking
    • Safety deposit box
    • WiFi in public area
  • In-room Facilities
    • Bathrobe
    • In-room safe
    • Shower
    • Cable TV
  • General
    • Family room
    • AC
    • Non-smoking room
    • Terrace
  • Nearby Facilities
    • Shops
    • ATM/Banking
    • Supermarket
  • Food and Drinks
    • Continental breakfast
  • Shuttle Service
    • Airport transfer with surcharge
  • Things to Do
    • Massage
  • Business Facilities
    • Photocopier
  • Transportation
    • Car rental

      Check-in and Check-out Time

      Check-in: 2:00 PM
      Check-out: 12:00 PM

      Location
      Hotel Europa is located in area / city Basak.

      The hotel has a very good location, also near the Mactan Cebu International Airport, which is only 2.45 km away.

      There are plenty of tourist attractions nearby, such as Gaisano Grand Mall Mactan within 0.32 km, and The Jungle Cultural Entertainment Center within 2.32 km.

      About Hotel Europa

      For you, travelers who wish to travel comfortably on a budget, Hotel Europa is the perfect place to stay that provides decent facilities as well as great services.

      Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Europa.

      24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

      WiFi is available within public areas of the property to help you to stay connected with family and friends.

      With all facilities offered, Hotel Europa is the right place to stay.


      Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.