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  6. Jpark Island Resort and Waterpark Cebu

Jpark Island Resort and Waterpark Cebu

Hotel
M.L. Quezon National Highway, Lapu-Lapu City, Cebu City, Cebu, Philippines, 6015
Sport Facility
Swimming Pool
Entertainment Facility
Lobby
Sport Facility
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Based on 698 traveler reviews
24-Hour Front Desk
Restaurant

Nearby attractions
Mactan Island Aquarium
(0.50 km)
The Jungle Cultural Entertainment Center
(1.28 km)
Gaisano Grand Mall Mactan
(2.75 km)
Mactan Cebu International Airport
(3.24 km)
Review by Traveloka users
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Based on
698 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business40
Couples85
Solo travel13
Family415
Friends getaway75
Rating Result
Very Bad
30
Bad
41
Average
116
Very Good
274
Extraordinary
237
J Thata S
Hotel Cancellation
I booked a hotel reservation for Quest Hotel and JPark through expedia. Unfortunately, due to recent hospitalization I am not allowed to travel for at least 3 months with doctor's certification. I sent an email to expedia October 19 with the attachment and then it was forwarded to both hotel. Luckily, Quest hotel was prompt in responding to emails and my reservation has been cancelled with less inconvenience. Now not so lucky with JPark, I just called expedia today to follow up with my reservation since I haven't not heard any response of this particular cancellation request. And they just got the response from JPark hotel asking for medical diagnosis. Really? I mean my doctors contact information is not enough to call and verify. Does my doctor need to explain in further details of what's going on with me medically. What about our HIPAA Law? This made me more sick. As of right now 11/15/2017 8:09 PM Los Angeles time, I am still on the phone with expedia for 1:08 mins on hold while they are trying to contact JPark hotel to resolve this matter.
- Nov 15, 2017
Barfine R
Bad check in experience
Came to the hotel...they did not see my reservation..had to start shouting to get what I wanted...had to speak to 2 managers...they then put me in the villa where the TV was not working and there was ants all over the floor. All restraunts and everything closes at 10 which is far too early...seafood restraunt did not have any see food only a children's buffet. This is not the place to go if your couples...this is only for family's. Apart from that everything was ok.
Couples - Nov 4, 2017
jeanc08
Cebu Suite
We are a family of 5 adults and 2 children from Singapore. The 2 bedroom suite comes with 2 bathrooms (Bathtub), a balcony and a bar area (with Microwave oven). We requested an additional bed which was installed in the living area as both rooms do not have enough space for it. Breakfast was superb! Too many selections! I absolutely love the kimchi! Pool was big with different sections. Kids enjoyed it. The adults chilled at the pool bar in the hot afternoon with beers while the kids enjoyed themselves. The lazy river section was under renovation when we visited (Sep 2017), we were so disappointed! Snorkeling was available at the clear sea, clearer than the pool! There were many other activates like golf, Go Kart, playground... Paid Php150 per adult for the airport shuttle service from JPark, Kids free. Grab Car was super convenient in Cebu, it was cheap and good! We booked 2 cars to Parkmall for Lechon dinner at about Php280 (SGD7+) per car per way. And do visit this Korean restaurant called 'Yamirac 惹味乐' about 10 mins walk away from Jpark, food was cheap and good! We order tons of food and the bill came up to about SGD100 for 7 of us for dinner! Overall, it was a good stay in Jpark, Service was amazing! The staffs were friendly and patient with all our queries. Slightly touristy as there's a lot of Korean families. Even the convenience stall around the area sells Korean stuffs and were pricy.
Family - Nov 2, 2017
Debbie P
Excellent Staff Service
It was a very good experience staying at the Jpark resort. The children had a wonderful time in the pool and enjoyed the various water activities that the park had to offer. Staff service was excellent. Especially those at the Abalone Restaurant. Staff were always friendly and courteous and took the time out to make sure that all our needs were catered to.
Family - Oct 24, 2017
Jessilyn L
Caters More to Koreans Guests
I would say 99% of the guests who were there when we stayed were Koreans. There were 5 adults and 2 kids in our party so we opted for the Mactan Suite. It had two bedrooms, one on each sides, with a living room in between. The Living room was big enough to have a roll away bed. Breakfast buffet was included and we were hoping to find some local Filipino items but due to the demographics of their clientele, the food were mostly Korean. Kimchi fried rice, 5 different kinds of congees, pasta with kimchi, kimbop, etc. It was Korean food overload for us so we ended up eating at the Filipino restaurant for a couple of our meals. It would be nice if the hotel would provide a wider variety rather than focus on one ethnicity. On one of the morning, the hotel was very accommodating in providing us a sacked breakfast as we have to leave extremely early for an excursion. Also, my 11 yr old niece was ill and the hotel was able to send for a doctor from a clinic to check her out and prescribed medication for a very reasonable fee. For our departure, we had a 2AM flight so we left our luggage with the bellman for the entire day after we checked out and just hang out at the water park. We took the late hotel shuttle to the airport and there were quite a few people who did the same as the flights back to Korea were all in the late/early hours of the day. It would be nice for the hotel to have a cool air-conditioned area for waiting as with an open lobby and high humidity, it was not comfortable to be sweating while we wait in the lobby for the airport shuttle.
Friends getaway - Oct 20, 2017
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Hotel facility

Description

Hotel policy

  • Public Facilities
    • Coffee shop
    • Restaurant
    • Dinner restaurant
  • Hotel Services
    • 24-hour Receptionist

    Check-in and Check-out Time

    Check-in: 2:00 PM
    Check-out: 12:00 PM

    Location
    Staying at Jpark Island Resort and Waterpark Cebu is a good choice when you are visiting Datag.

    The hotel has a very good location, also near the Mactan Cebu International Airport, which is only 3.24 km away.

    This hotel is very easy to find since it is strategically positioned close to public facilities.

    About Jpark Island Resort and Waterpark Cebu

    Jpark Island Resort and Waterpark Cebu is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

    This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

    The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

    24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

    Savor your favorite dishes with special cuisines from Jpark Island Resort and Waterpark Cebu exclusively for you.

    Get precious and unforgettable moment during your stay at Jpark Island Resort and Waterpark Cebu.


    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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