Kandaya Resort

Top hotel. You won’t be disappointed.

Good service

I didn’t actually stay booked a room for my friend & her niece . On arrival they were given an upgrade . When entering the room they said wow . Thank you for this & will stay again in the future

Excellent stay.

This place is a paradise!!!

Just a nice weekend with my wife - exceeded expectations... The room was beautiful with a private pool and a huge bath. Had a blast with the jetski!

Quite honestly, for foreign travellers looking to see a bit of the Philippines.....don't waste your money on this resort. Our beach front villa with pool was fantastic however the service at this resort was very inconsistent (housekeeping, grounds staff, pool cleaners, service in the restaurant and room service) and the location too far out of the way to see most anything else. The beaches were nicer in Malapascua and Bantayan as well. We had booked for 13 nights and by day 4 were looking at leaving and going to another hotel in the south of Cebu, closer to all the attractions like whale sharks, water falls etc. No go, as we were told that once checked in we were responsible for the total cost of the stay! Also some price inconsistency going on - the front desk told us on a Sun that the price of an Island Hopping tour on the hotel boat was 18,000.00 pesos. Three days later when we enquired again with intention of booking, the price had jumped to 22,000.00 pesos. Of note, by using a tuktuk, local ferry, scooter rental and local boat off Bantayan we calculated the price to be less than 4000.00. Only one restaurant on site and although the food was good, service was very inconsistent and the menu quickly got old. Of note, there were no other restaurants within walking distance and even in Daanbantayan there was only one other restaurant serving the same type of food and a Jolibees. Relaxing trip, comfortable bed, friendly people but for the price, quite disappointing!

It an amazing resort very relaxing but need to improve water pressure in the bathrooms, overall still recommend to my friends and will definitely come back

Too loud music every day, all day

Our room was nice and spacious, and clean. Food was excellent, except for the Valentine's day dinner. There were two choices, and my wife had the pasta. Her pasta was cold and a lot firmer than al dente. The chicken parm was tasteless. My cheesecake for desert arrived at my table frozen. Can't even slice it with a knife. They should've stuck with native cuisine. My wife loves italian food, but that was nowhere near it. BTW, the front door entrance to our hotel is treacherous. The door landing was high, and you can't notice it because of the same color rug in front of it. I tripped on it, and bruised my toes. They should've at least put a sign there to watch your step. Ironically, it happened to my wife the next day.

The only positive - the room is spacious. There is so much to improve on everything else. Cannot recommend.

I really wanted to like this hotel, and there’s so much potential with a pretty location and modern/high end villas and facilities. Back of house staff doing a great job on gardening, cleaning etc. Front of house staff very poor - lacked basic training, amateur skills. Examples- no idea how to make a gin & tonic, rice served to the table with cling film on, no one present at reception and no apology. Overall, a big shame as the place has lots of potential. Needs leadership and an investment in the team there.

This place is amazing. Staff is very friendly. We will definitely be back.

I loved the private pool outside the villas and the beach access and people were extremely friendly and nice.

Super friendly staffs. Small sized resort so it was pretty quiet. The rooms were so outdated. Furnitures were not in good condition and bathroom was the worst…. We had 3 rooms and they all were in same condition.

Great place to relax. The volume of the music in the restaurant is rather high even at breakfast.

I really liked where it was located. It was a very remote area but the surrounding is great.

It’s a massive property with security guards 24/7 so ones safety and privacy are ensured. If you want peace and quiet this place is for you. Staff are friendly and helpful. The beach wasn’t that great, it’s quite muddy. We had the beach villa. Our private pool’s tiling looked old and needs attention. The hanging couch by a tree outside our room looked dirty so there was no point relaxing there. On our 2nd day, the tap leaked all over the floor seeping through the bathroom tiles. Again, poor tiling. The food in our restaurant was ok. Not the one that I expected from a supposedly five star hotel. All in all, our stay was average. It was not worth the expensive money for sure.

The hotel is high end, nice designed resort, design rooms. Everything is well maintained. The place is large and has a nice, quite, white beach and clean water. The vues are nices. Everyone of the staff is highly accomodating, polite, patient and friendly. The food is very good. I love this place and i am happy i did not stay at Mactan Island, but took the 3 hours drive to the resort. It is a great value for money, as this resort deserves his 5 stars.

Bathroom only