Complete amenities. The staffs are nice. Wifi is fast.

To be honest, I had so much expectation with Oriental Legazpi as it is one of the top star hotels in Legazpi. First, they got us in at 2:30PM, that was us asking them if our room is already ready for the third time. Implying that if we did not ask, they wouldn’t let us in. Second, the AC in the room needs to be turned on manually, no remote (so you have to keep standing whenever you need to turn on the AC. Third, the pool was dirty, chairs by the pool are wrecked. Lastly, which is the most disappointing part, the airport shuttle. They forgot our reservation. We were scheduled to be picked by 1:00, around 12:45 no one was asking or calling us, by 1:00pm after asking about the shuttle. The guy said that the van going to the airport has already left. Zoom in the picture of the stairs in the pool

Smells bad inside the room. Broken telephone. No added security to lock door.

We were supposed to stay until Monday but we rather head back to manila early sunday afternoon because we were upset about the place. If you guys need specifics I can definitely enumerate it: - They said it is free breakfast but they only gave us 1 sunny side up egg with 3 small pandesals. - The ceiling on our room is dripping, It's bizarre but it's dripping straight on our bed. - They Have wifi but our phones can't search their wifi names. - Since we have our own Comfort Room inside our room we should use the general CR and it was very filthy 🤐 We definitely deserve a refund! Very disappointing!

My stay was ok, just 2 things, the shower knob is broken and there's no tissues in the toilet.

paid for double bed room in advance, was checked into 2 single bed room because double unavailable. no problem because new room was spacious. I then extended changed room to double bed after 2 nights. discovered cockroaches around bed and under sheets when I went to sleep. was around 1am. receptionist unhelpful in assisting me change rooms. Night staff with her were sleeping and unwilling and reluctant to go upstairs and open door to dormitory so I could move there. she told me each room was full, and dormitory may have people checking in through the night in an attempt to make me stay in the double room with cockroaches. After 3 room changes, during checkout the next morning I forgot I had paid for initial stay and asked balance to pay. I was charged additional fee for dorm and realised when I left I had already paid for all in advance she only needed to check my reservation to see I had paid

The room is old, there were falling wood pest on the head part of the bed. We ordered food for lunch but it took almost 1hr to cook and the serving was not worth the price. The room service staff was not doing random rounds on the occupied rooms to offer a room service.

I booked 1 standard room for 4 nights (3 pax). When we arrived, there's this promo (stay for 3 nights and get 4th night for free) but we were not told about it when we inquire via text, call, and PM (messenger). Anyways, the room has 2 double beds. It was spacious and clean. Wifi signal is good. Aircon works well however, the main door's lock is broken. Location is good as It's just one trike away from SM Legazpi and Grand Terminal. By the way, Nanay Nelia (caretaker) was very kind and accommodating. She cooked our breakfast and it was super yummy. Worth the money.

Creepy atmosphere. No keys given to guest. Smelly CR. And acc to them, the booking through traveloka and agoda are no longer accepted by the hotel. Tho, booked for 3 days and didn't even stay for the whole night, no refund was given or even offered by the Inn. 😔 Really disappointing.

Very affordable and the location is superb with the volcano on the background.