Mezzo Hotel

Hotels
7.7
/10
Pleasant
280 reviews

What Guests Say About Their Stay

Matthew

10.0
/ 10
Great location, easy to get to everywhere, 30 minutes to airport. Staff were super friendly and helpful. The restaurant is really good. Very clean and nice room. I would stay again.

Cherry

10.0
/ 10
The room was spacious. Had a hard time connecting with their internet but it's okay. But will definitely come back.

Matt

10.0
/ 10
Overall, I enjoyed staying at the hotel. The wifi in the room was not the best, but that is understandable since the access points are in the halls. It is hard to penetrate the walls when the access point is more than 30 meters away. Luckily, the room had an ethernet port for my laptop to plug in and the internet was top notch. I really loved the waterfall shower head.
In the Area
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Corner F. Cabahug & Pres. Quezon St., Mabolo, Cebu, Philippines, 6000

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Guests checking in to relax or do work will definitely find Mezzo Hotel a wonderful place to stay at. This four-star hotel has minimalist guestrooms and upscale facilities that make it a top choice for hotel hunters. It has a friendly staff that provides guests with customized services.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Mezzo Hotel

Corner F. Cabahug & Pres. Quezon St., Mabolo, Cebu, Philippines, 6000
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Lobby 2 Mezzo Hotel

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Mezzo Hotel — 4-Star Hotels in Cebu City

Cebu City, a place where history meets modern energy, offers Filipino travelers a dynamic urban exploration unlike any other. For those seeking a comfortable and well-appointed base for their adventures, the Mezzo Hotel stands out. This 4-star hotel, featuring 186 rooms, has earned the trust of many, as evidenced by its 271 guest reviews, providing a reliable option for your next city escape.

As a 4-star establishment, Mezzo Hotel offers a level of comfort and service that enhances your stay without an exorbitant price tag. It’s a choice for travelers who appreciate quality amenities and a convenient location, making it a solid option for those looking for upscale comfort in the Queen City of the South. The substantial number of reviews indicates a well-established property that consistently meets guest expectations.

Who Is Mezzo Hotel Perfect For?

Mezzo Hotel is an excellent choice for business travelers visiting Cebu City for conferences or meetings. Its proximity to key convention centers and business districts, combined with reliable WiFi and 24-hour front desk services, ensures you can stay productive and connected. The hotel's professional atmosphere and convenient location make it easy to balance work commitments with exploring the city.

For families and groups of friends exploring Cebu, this hotel provides a comfortable and accessible hub. With a swimming pool for relaxation and dining options on-site, it caters to various needs. The spaciousness of the rooms and the availability of essential services like laundry mean everyone can enjoy their stay with ease, allowing for more time spent enjoying Cebu's attractions.

Solo travelers and couples will also find Mezzo Hotel a welcoming place to stay. Its 4-star rating suggests a good balance of amenities and service, offering a secure and comfortable environment after a day of exploring. The hotel's location near recreational spots and shopping centers means entertainment and dining are never far away, providing convenience and options for every mood.

Location and How to Get to Mezzo Hotel

Address and Getting There

You'll find Mezzo Hotel situated at the Corner of F. Cabahug & Pres. Quezon Streets in the Mabolo district of Cebu City, Cebu, Philippines, with the postal code 6000. This location places you in a neighborhood known for its accessibility and proximity to various points of interest, offering a good starting point for your Cebu City explorations.

The area is described as being near recreation spots, suggesting that leisure activities and entertainment venues are within easy reach. This makes it convenient for travelers looking to unwind or engage in local pastimes after a day of sightseeing or business. Getting around is generally straightforward from this central Cebu City address.

For those arriving by air, Mactan-Cebu International Airport (CEB) is the primary gateway. From the airport, you can arrange a taxi or a ride-sharing service directly to the hotel, a journey that typically takes around 30 to 45 minutes depending on traffic conditions. Planning to book flight tickets in advance can often secure better fares for your trip to Cebu.

What's Around Mezzo Hotel — Nearby Attractions and Places

Just a little over a kilometer away, approximately 1.06 km, is Ayala Center Cebu. This is a premier lifestyle destination in Cebu, offering a wide array of shopping, dining, and entertainment options. You can spend hours here exploring its various stores, enjoying a meal at one of its many restaurants, or catching a movie, making it a convenient spot for a leisurely afternoon.

For those who might need medical services or are visiting someone at a healthcare facility, Cebu Doctor's University Hospital is located about 2.59 km from the hotel. This distance means it's accessible by a short taxi or ride-sharing trip, providing peace of mind for travelers who prioritize proximity to medical care.

A short walk of around 446 meters will bring you to the Carmelite Monastery. This serene religious site offers a peaceful retreat from the city's energy. It's a place for quiet contemplation and appreciating the local spiritual landscape, providing a different kind of experience compared to the city's commercial hubs.

Panagda-it, situated approximately 712 meters away, is another point of interest that offers a glimpse into local culture or community events. Its proximity makes it easy to explore, and it's worth checking what activities or local life might be happening there during your visit.

For event-goers or those attending conventions, the Cebu International Convention Center is conveniently located about 991 meters from Mezzo Hotel. This close distance is ideal for delegates, ensuring minimal travel time and easy access to major events and conferences held in the area. You can easily book attraction tickets or event passes online before your trip.

Facilities and Amenities at Mezzo Hotel — What to Expect

Highlights You'll Love

The on-site restaurant at Mezzo Hotel provides a convenient dining option, allowing you to enjoy meals without having to venture far. Whether you're looking for a quick breakfast to start your day or a relaxed dinner after a day of exploring, the restaurant offers a comfortable setting and a menu designed to satisfy various tastes.

For a refreshing escape from the Cebu heat, the hotel features a swimming pool. This is a perfect spot to unwind, take a dip, or simply relax by the water. It offers a pleasant amenity for guests looking to de-stress and enjoy some leisure time during their stay, making your visit more enjoyable.

The 24-hour front desk ensures that assistance is always available, no matter when you arrive or need help during your stay. This round-the-clock service provides peace of mind, knowing that the hotel staff are ready to assist with inquiries, requests, or any issues that may arise at any hour.

Travelers driving to Cebu City will appreciate the available parking facilities. This amenity offers a secure place to leave your vehicle, removing a common concern for those who prefer to travel by car. It adds a layer of convenience, especially when navigating a new city.

Staying connected is easy with the complimentary WiFi provided throughout the hotel. Whether you need to catch up on work emails, share your travel photos with loved ones, or simply browse the internet, the reliable WiFi ensures you remain connected throughout your visit.

Navigating the hotel is made simple with the presence of an elevator. This is particularly helpful for guests staying on higher floors or those with mobility concerns, ensuring easy access to all levels of the hotel without the need for strenuous stair climbing.

Room Comforts and Additional Services

For guests needing to refresh their wardrobe during their stay, the laundry service is a valuable amenity. It allows you to keep your clothes clean and presentable, ensuring you always look your best, whether you are attending business meetings or exploring the city's sights.

Staying informed is easy with a newspaper available in the lobby. You can catch up on local and international news while enjoying your morning coffee, providing a familiar routine and a way to stay updated on current events during your travels.

The luggage storage facility is a practical service for guests who arrive early or have late departures. It allows you to securely store your bags, freeing you up to explore the city or relax without the burden of carrying your luggage around.

With a 24-hour receptionist on duty, you can be assured of continuous support and service. This ensures that no matter the time of day or night, there is always a staff member available to assist with your needs, from check-in to any requests you might have.

The concierge service is available to help you make the most of your time in Cebu. Whether you need recommendations for dining, assistance with booking tours, or information on local attractions, the concierge can provide expert advice and help arrange your activities, enhancing your overall travel experience. For your next trip, consider using Traveloka to book hotel rooms with ease.

Breakfast at Mezzo Hotel

Mezzo Hotel offers rooms that provide breakfast, ensuring a convenient start to your day. This service is ideal for travelers who prefer to have their morning meal at the hotel, saving time and allowing for a more relaxed pace before heading out to explore Cebu City.

The breakfast experience is designed to cater to various preferences, offering a selection of dishes to energize you for the day ahead. Enjoying a meal on-site means you can savor local flavors or opt for familiar favorites, setting a positive tone for your daily activities and explorations.

Pet Policy at Mezzo Hotel

For the comfort and safety of all guests, Mezzo Hotel maintains a strict policy of Pets Not Allowed. This ensures a pleasant environment for those with allergies or sensitivities, and helps maintain the cleanliness and tranquility of the hotel premises for everyone to enjoy.

This policy is common in many hotels and is in place to guarantee a peaceful stay for all visitors. Travelers planning to bring their pets will need to make alternative arrangements for their animal companions during their time in Cebu City.

Check-in and Check-out Information

Upon arrival at Mezzo Hotel, you can proceed with check-in anytime between 14:00 and 00:00. This generous window allows for flexibility, accommodating various travel schedules, whether you're arriving in the afternoon or later in the evening. Have your identification ready to ensure a smooth and quick process.

If you happen to arrive before the 14:00 check-in time, you can inquire at the front desk about the possibility of early check-in, though this is subject to room availability. Alternatively, the hotel offers luggage storage, allowing you to leave your bags securely while you explore the nearby areas or relax in the lobby.

For your departure, please ensure you check out before 12:00. This allows the hotel staff ample time to prepare the rooms for incoming guests. If you have a later flight or need more time, it’s advisable to speak with the reception about potential late check-out options, which may incur an additional fee.

Your Travel Guide to Cebu City as a Filipino Traveler

How to Get to Cebu City from Manila and Major Philippine Cities

The most convenient way to reach Cebu City from Manila and other major Philippine cities is by air. Major airlines like Philippine Airlines, Cebu Pacific, and AirAsia operate frequent flights to Mactan-Cebu International Airport (CEB). Flight durations from Manila are typically around 1 hour and 15 minutes, with fares often ranging from PHP 2,500 to PHP 6,000 or more, depending on booking time and season.

For travelers on a tighter budget or those preferring a longer journey, bus travel is an option, though significantly more time-consuming. Ferries also connect various islands to Cebu, offering a scenic but slower alternative. If driving, you would typically take a ferry to reach Cebu Island and then navigate the road networks. Planning your book flight is usually the most efficient method.

When booking your travel, consider using Traveloka to compare prices and schedules for flights and other transportation options. This ensures you find the most suitable and cost-effective way to reach Cebu City for your trip, making your travel planning simpler.

Best Time to Visit Cebu City

The dry season, from December to May, is generally considered the best time to visit Cebu City. During these months, you can expect sunny skies and lower humidity, making it ideal for outdoor activities, exploring historical sites, and enjoying the beaches. Temperatures typically range from 25°C to 32°C.

The wet season runs from June to November, characterized by higher rainfall, particularly in the afternoons. While there might be occasional downpours, they are often short-lived, and you can still enjoy many of the city's attractions. Traveling during the shoulder months of the dry season, like December or May, can offer a good balance of pleasant weather and fewer crowds.

Food and Dining Near Cebu City — What Filipino Travelers Must Try

Cebu is renowned for its culinary scene, and a must-try dish is Lechon Cebu. This roasted pig is celebrated for its crispy skin and succulent, flavorful meat, often seasoned with a blend of local spices. You can find excellent Lechon at various restaurants and stalls throughout the city, with many locals recommending places like CNT Lechon or Rico's Lechon.

Another local delicacy is Kinilaw, Cebu's version of ceviche. Fresh raw fish is marinated in vinegar, calamansi juice, onions, ginger, and chili peppers, offering a tangy and refreshing taste. It’s a perfect appetizer or light meal, especially on a warm day, and is widely available in seafood restaurants.

For those with a sweet tooth, try the dried mangoes from Cebu, which are famous worldwide for their quality and sweetness. You can purchase these as pasalubong (souvenirs) at local markets and souvenir shops. Pair them with a refreshing glass of fresh fruit juice or a local beer.

Don't leave Cebu without sampling their version of Halo-Halo, a popular Filipino dessert. Cebu's rendition often includes local ingredients like ube (purple yam) and dried mangoes, layered with shaved ice, milk, sweet beans, fruits, and topped with leche flan and ice cream. It's a delightful way to cool down.

Local Culture, Safety Tips, and Essential Apps for Cebu City

Cebuanos are known for their hospitality and friendly nature. While English is widely spoken, learning a few basic Cebuano phrases like "Salamat" (Thank you) can be appreciated. Respect local customs, especially when visiting religious sites, by dressing modestly.

For safety, Cebu City is generally safe for tourists, but it's always wise to be aware of your surroundings, especially in crowded areas. Avoid displaying expensive items openly and be cautious of petty theft. Keep your valuables secure and be wary of unsolicited offers or overly friendly strangers.

In case of emergencies, the national emergency hotline is 911. For local police assistance, you can contact the Cebu City Police Office. It's also a good idea to have the hotel's contact number readily available.

Essential apps for your trip include a reliable navigation app like Google Maps for getting around, a ride-sharing app such as Grab for convenient transportation, and a translation app if you plan to interact extensively with locals who may not speak English fluently.

Frequently Asked Questions About Mezzo Hotel

What are the check-in and check-out times at Mezzo Hotel?

At Mezzo Hotel, the standard check-in time begins at 14:00 and extends until 00:00. This allows for a flexible arrival window, accommodating guests who may be traveling from different locations or have varied flight schedules. When you arrive, ensure you have a valid ID for a smooth check-in process.

If you anticipate arriving earlier than 14:00, it is advisable to contact the hotel in advance to inquire about the possibility of early check-in. While not guaranteed, the hotel may be able to accommodate your request depending on room availability. If early check-in is not possible, you can utilize the hotel's luggage storage service to store your belongings securely.

For check-out, guests are required to vacate their rooms before 12:00. This timing is crucial for the hotel's housekeeping team to prepare the rooms for the next guests. If you require a later check-out, please speak with the front desk staff. Late check-out requests are subject to availability and may incur an additional charge.

Does Mezzo Hotel provide breakfast?

Yes, Mezzo Hotel offers rooms that provide breakfast, ensuring a convenient and pleasant start to your day. This amenity is particularly beneficial for travelers who wish to maximize their time exploring Cebu City or attending to business matters without the need to search for a breakfast spot outside the hotel.

The breakfast service is designed to offer a selection of dishes to suit various palates, providing the energy needed for your daily activities. Whether you prefer a light meal or a more substantial spread, the on-site breakfast option at Mezzo Hotel aims to cater to your needs, making your stay more comfortable and efficient.

How do I book Mezzo Hotel on Traveloka?

Booking your stay at Mezzo Hotel on Traveloka is a straightforward process designed for your convenience. Simply visit the Traveloka website or open the mobile app and search for "Mezzo Hotel" in Cebu City. You will see a list of available rooms and their corresponding rates.

Once you have selected your preferred room type and dates, proceed to the booking page. Here, you will be prompted to enter your personal details and select your preferred payment method. After confirming your booking and completing the payment, you will receive a confirmation email with all the details of your reservation. It's a simple way to book hotel accommodations.

What are the best attractions near Mezzo Hotel?

Mezzo Hotel is conveniently located near several key attractions. Ayala Center Cebu, just over a kilometer away, is a major shopping and dining hub perfect for a day of retail therapy or enjoying diverse culinary options. For a moment of peace, the Carmelite Monastery is a short walk from the hotel, offering a serene environment for reflection.

If you're attending events or conferences, the Cebu International Convention Center is also within close proximity, making it an ideal choice for delegates. For those interested in local culture and community, Panagda-it is nearby and worth exploring. You can easily book attraction tickets or tours for these places through Traveloka.

Is Mezzo Hotel good value for Filipino travelers?

Mezzo Hotel offers excellent value for Filipino travelers seeking a comfortable and well-equipped stay in Cebu City. As a 4-star hotel, it provides a higher standard of amenities and services, including a restaurant, swimming pool, and reliable WiFi, which are often sought after by those looking for a quality experience.

The fact that it has accumulated 271 guest reviews indicates a popular choice among travelers, suggesting consistent satisfaction with the value provided. For its price point, Mezzo Hotel delivers a premium experience without the premium cost, making it a smart choice for those who appreciate comfort and convenience during their travels.

Why Book on Traveloka?

When planning your trip to Cebu City, booking through Traveloka ensures you have access to a vast selection of accommodations, including excellent options like Mezzo Hotel. This platform simplifies your search for the ideal place to stay, offering competitive rates and detailed information to help you make informed decisions.

Thousands of Hotels Across the Philippines and Beyond

Traveloka partners with thousands of hotels not just in Cebu City but across the entire Philippines and internationally. This extensive network means you can find a suitable place to stay whether you're planning a local getaway or an international adventure. For those specifically looking for a cheap hotel or a specific type of lodging, the platform's filters make it easy to narrow down your choices.

The platform is particularly useful for Filipino travelers exploring their own country. From the beaches of Boracay to the historical sites of Vigan and the urban energy of Manila, Traveloka provides a comprehensive booking solution. This wide reach ensures that no matter your destination within the Philippines, you're likely to find a convenient and affordable accommodation option.

Flexible Payment Options Made for Filipinos

Understanding the diverse payment preferences of Filipino travelers, Traveloka offers a wide array of flexible payment methods. You can choose to pay using popular e-wallets like GCash and Maya, or opt for traditional methods such as credit and debit cards. Bank transfers are also available for those who prefer them.

For added convenience, Traveloka PayLater allows you to book now and pay later, providing a flexible financial solution that can help manage your travel budget. This range of payment options ensures that booking your preferred hotel, like Mezzo Hotel, is accessible and convenient for everyone.

Earn Rewards Every Time You Book

Every booking you make on Traveloka contributes to your Traveloka Points balance. These points are a form of loyalty reward that you can accumulate and later redeem for discounts on future bookings, whether it's for hotels, flights, or attractions.

This rewards program adds extra value to your travel planning. By consistently booking through Traveloka, you can significantly reduce the cost of your subsequent trips, making travel more affordable and accessible. It’s a great way to save money while exploring more of the Philippines and beyond.

Book Mezzo Hotel on Traveloka Today

Mezzo Hotel in Cebu City offers a compelling combination of a convenient location, comfortable 4-star amenities, and reliable service, making it a strong choice for your next trip. With its proximity to key attractions and business centers, and the assurance of quality backed by numerous guest reviews, it provides excellent value.

Secure your stay at this well-regarded hotel by booking through Traveloka. Experience a seamless booking process, flexible payment options, and the opportunity to earn rewards. Visit Traveloka now to book Mezzo Hotel and prepare for a pleasant visit to Cebu City.

All facilities in Mezzo Hotel

Bar, Cafe and Lounge Mezzo Hotel
Bar, Cafe and Lounge
Swimming Pool Mezzo Hotel
Swimming Pool
Fitness Center Mezzo Hotel
Fitness Center
Functional Hall Mezzo Hotel
Functional Hall
Common Space Mezzo Hotel
Common Space

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Food and Drinks

  • Poolside bar
  • Snack bar

Things to Do

  • Indoor pool
  • Pool sun loungers

General

  • Banquet
  • Ballroom

Connectivity

  • Free WiFi

Accessibilty

  • Accessible parking

Business Facilities

  • Meeting rooms

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Mezzo Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 12:00
Available rooms at Mezzo Hotel
186
Number of floors in Mezzo Hotel
10
Another facilities in Mezzo Hotel
Laundry service, Luggage storage, 24-hour Receptionist, Concierge, Smoke-free area

Frequently asked question in Mezzo Hotel

What are available facilities at Mezzo Hotel?
There are top facilites at Mezzo Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Mezzo Hotel?
The standard check-in time at Mezzo Hotel is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00
What is the star rating of Mezzo Hotel?
Mezzo Hotel is a 4.0-star hotel.
How many floors does Mezzo Hotel have?
Mezzo Hotel has 10 floors.
How many rooms are available at Mezzo Hotel?
Mezzo Hotel has 186 rooms in total.
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More Reviews from Other Guests in Mezzo Hotel

Overall Ratings & Reviews Mezzo Hotel

Traveloka (51)
Other sources (229)
7.6
Pleasant
From 229 reviews
Cleanliness

8.2

Room Comfort

8.0

Location

10.0

Service and Facilites

7.8

Sort by
Most Relevant
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Traveler Reviews Mezzo Hotel

Number of reviews per page
20
40
Top reviews
Matthew
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location, easy to get to everywhere, 30 minutes to airport. Staff were super friendly and helpful. The restaurant is really good. Very clean and nice room. I would stay again.
Stephen
icon-
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

This is a very nice hotel at a very reasonable price. The room I had was huge, king bed, comfortable sitting area, lounge chair, desk, closet, nice bathroom with both shower and tub. There are some dining options within walking distance and a popular dance club across the street. Not much in the way of shopping though. Staff was courteous but a little slow to respond to problem with card key at room door. My only complaint.
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Cherry
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

The room was spacious. Had a hard time connecting with their internet but it's okay. But will definitely come back.
Theresa E.
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Cordial and very helpful staff. Keep up the good work.
Prasanna
8.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Well spacious room
Matt
icon-Leisure
Leisure
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Overall, I enjoyed staying at the hotel. The wifi in the room was not the best, but that is understandable since the access points are in the halls. It is hard to penetrate the walls when the access point is more than 30 meters away. Luckily, the room had an ethernet port for my laptop to plug in and the internet was top notch. I really loved the waterfall shower head.
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MARIA MERCEDITAS
icon-Leisure
Leisure
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

It’s convenient and close to restaurants, laundry shops, banks and easy to public transportation.
Aimee
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Very friendly staff
Chris
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 101 week(s) ago

Hotels.com verified review

We booked the barkada room. We saw several cockroaches. When we went into the bathroom, they started scurrying as soon as we turned on the lights. There were baby cockroaches everywhere, including on the bed and pillow. At first, we thought they were bed bugs so we started inspecting the mattresses. We pulled 1 bed away from the wall to take a closer look. We had to step out for a bit. We notified the front desk of the situation. They said that they would report it and provide us feedback. (?) We had no idea what that was supposed to mean. When we returned to our room, we noticed that someone had been in there without our prior knowledge or approval. The bed we had pulled out had been pushed back against the wall. There were even more cockroaches this time. We saw over 20 in a short span. We took several pictures and videos. We spent a lot of time trying to kill all of them. They had gotten into our bags. My sister had a transparent make-up case that was left open on a table and it had a few cockroaches in there. There were cockroaches in a hand-carry that had a zipper slightly open. There was even a dead cockroach in the fridge. Who knows if there were more in there? We spent 3 hours going through our bags and at the same time, looking for another hotel. There was no way that we were going to stay there. A cockroach even fell from the ceiling and landed on my nephew's face while we were going through our things. We checked out as soon as we could. Stay away!
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Janice
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

This is our 6th or more times we've stayed at this hotel. We've noticed that the room has gotten smaller & tightier. We used to have robes, slippers, combs, shampoos & conditioners. But we've noticed some of those items were missing.
Charles
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 111 week(s) ago

Hotels.com verified review

Security staff friendly but not as helpful as in times past. Desk and service staff helpful and friendly; but sheets are not always changed unless you insist. Power was out once.
Cedrick
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

Good hotel 9 out of 10. Highly recommend the staff was wonderful and kind. The rooms were clean and comfortable.
Theresa E.
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

Need more toilet paper in the bathroom.
Janina Lou
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

Pillows are old and flat, bath towels are old and so thin. No hand towels no face cloth no bath mat. Breakfast is gross, always the exact same food everyday. Staff are very nice. Location sucks
Santa
2.0
/10
Reviewed 129 week(s) ago

Expedia Group verified review

They made us to wait for check in 1hour coz they are not ready for our room even check in time passed
Lionel
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 131 week(s) ago

Hotels.com verified review

The staff were friendly, courteous, & always helpful
Charles
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 164 week(s) ago

Hotels.com verified review

Staff entered room at all times of day and night without announcing themselves or knocking . Things in the room was altered or moved, and no service provided at that time.
Aldrin
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 180 week(s) ago

Expedia Group verified review

I love the suite room it was very good and huge … just don’t like the shower area…
Chito
icon-Business and Leisure Family
Business and Leisure Family
4.0
/10
Reviewed 198 week(s) ago

Expedia Group verified review

I booked this for my parents to attend an event held in same Hotel. Per family experience, Hotel is good and staff were nice as well as accomodating. The only issue i got with this booking was paying extra for breakfast and not getting what you paid. So, I would say posted option for breakfast in expedia when booking this Hotel is not reliable. I would suggest paying the breakfast directly to the Hotel during your stay.
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Tao
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 219 week(s) ago

Expedia Group verified review

quite a good deal. i happened to stay at the room near a wedding party group, which has more than 5 people chatting at night, a little bit noisy, otherwise, it is perfect
Number of reviews per page
20
40

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Exterior 4 Mezzo Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Mezzo Hotel

Traveloka (51)
Other sources (229)
7.6
Pleasant
From 229 reviews
Cleanliness

8.2

Room Comfort

8.0

Location

10.0

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mezzo Hotel

Number of reviews per page
20
40
Top reviews
Matthew
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location, easy to get to everywhere, 30 minutes to airport. Staff were super friendly and helpful. The restaurant is really good. Very clean and nice room. I would stay again.
Stephen
icon-
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

This is a very nice hotel at a very reasonable price. The room I had was huge, king bed, comfortable sitting area, lounge chair, desk, closet, nice bathroom with both shower and tub. There are some dining options within walking distance and a popular dance club across the street. Not much in the way of shopping though. Staff was courteous but a little slow to respond to problem with card key at room door. My only complaint.
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Cherry
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

The room was spacious. Had a hard time connecting with their internet but it's okay. But will definitely come back.
Theresa E.
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Cordial and very helpful staff. Keep up the good work.
Prasanna
8.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Well spacious room
Matt
icon-Leisure
Leisure
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Overall, I enjoyed staying at the hotel. The wifi in the room was not the best, but that is understandable since the access points are in the halls. It is hard to penetrate the walls when the access point is more than 30 meters away. Luckily, the room had an ethernet port for my laptop to plug in and the internet was top notch. I really loved the waterfall shower head.
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MARIA MERCEDITAS
icon-Leisure
Leisure
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

It’s convenient and close to restaurants, laundry shops, banks and easy to public transportation.
Aimee
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Very friendly staff
Chris
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 101 week(s) ago

Hotels.com verified review

We booked the barkada room. We saw several cockroaches. When we went into the bathroom, they started scurrying as soon as we turned on the lights. There were baby cockroaches everywhere, including on the bed and pillow. At first, we thought they were bed bugs so we started inspecting the mattresses. We pulled 1 bed away from the wall to take a closer look. We had to step out for a bit. We notified the front desk of the situation. They said that they would report it and provide us feedback. (?) We had no idea what that was supposed to mean. When we returned to our room, we noticed that someone had been in there without our prior knowledge or approval. The bed we had pulled out had been pushed back against the wall. There were even more cockroaches this time. We saw over 20 in a short span. We took several pictures and videos. We spent a lot of time trying to kill all of them. They had gotten into our bags. My sister had a transparent make-up case that was left open on a table and it had a few cockroaches in there. There were cockroaches in a hand-carry that had a zipper slightly open. There was even a dead cockroach in the fridge. Who knows if there were more in there? We spent 3 hours going through our bags and at the same time, looking for another hotel. There was no way that we were going to stay there. A cockroach even fell from the ceiling and landed on my nephew's face while we were going through our things. We checked out as soon as we could. Stay away!
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Janice
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

This is our 6th or more times we've stayed at this hotel. We've noticed that the room has gotten smaller & tightier. We used to have robes, slippers, combs, shampoos & conditioners. But we've noticed some of those items were missing.
Charles
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 111 week(s) ago

Hotels.com verified review

Security staff friendly but not as helpful as in times past. Desk and service staff helpful and friendly; but sheets are not always changed unless you insist. Power was out once.
Cedrick
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

Good hotel 9 out of 10. Highly recommend the staff was wonderful and kind. The rooms were clean and comfortable.
Theresa E.
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

Need more toilet paper in the bathroom.
Janina Lou
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

Pillows are old and flat, bath towels are old and so thin. No hand towels no face cloth no bath mat. Breakfast is gross, always the exact same food everyday. Staff are very nice. Location sucks
Santa
2.0
/10
Reviewed 129 week(s) ago

Expedia Group verified review

They made us to wait for check in 1hour coz they are not ready for our room even check in time passed
Lionel
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 131 week(s) ago

Hotels.com verified review

The staff were friendly, courteous, & always helpful
Charles
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 164 week(s) ago

Hotels.com verified review

Staff entered room at all times of day and night without announcing themselves or knocking . Things in the room was altered or moved, and no service provided at that time.
Aldrin
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 180 week(s) ago

Expedia Group verified review

I love the suite room it was very good and huge … just don’t like the shower area…
Chito
icon-Business and Leisure Family
Business and Leisure Family
4.0
/10
Reviewed 198 week(s) ago

Expedia Group verified review

I booked this for my parents to attend an event held in same Hotel. Per family experience, Hotel is good and staff were nice as well as accomodating. The only issue i got with this booking was paying extra for breakfast and not getting what you paid. So, I would say posted option for breakfast in expedia when booking this Hotel is not reliable. I would suggest paying the breakfast directly to the Hotel during your stay.
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Tao
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 219 week(s) ago

Expedia Group verified review

quite a good deal. i happened to stay at the room near a wedding party group, which has more than 5 people chatting at night, a little bit noisy, otherwise, it is perfect
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