Mezzo Hotel

Cordial and very helpful staff. Keep up the good work.

Well spacious room

Very good with everything

Overall, I enjoyed staying at the hotel. The wifi in the room was not the best, but that is understandable since the access points are in the halls. It is hard to penetrate the walls when the access point is more than 30 meters away. Luckily, the room had an ethernet port for my laptop to plug in and the internet was top notch. I really loved the waterfall shower head.

It’s convenient and close to restaurants, laundry shops, banks and easy to public transportation.

Very friendly staff

It could be better hotel around here.

We booked the barkada room. We saw several cockroaches. When we went into the bathroom, they started scurrying as soon as we turned on the lights. There were baby cockroaches everywhere, including on the bed and pillow. At first, we thought they were bed bugs so we started inspecting the mattresses. We pulled 1 bed away from the wall to take a closer look. We had to step out for a bit. We notified the front desk of the situation. They said that they would report it and provide us feedback. (?) We had no idea what that was supposed to mean. When we returned to our room, we noticed that someone had been in there without our prior knowledge or approval. The bed we had pulled out had been pushed back against the wall. There were even more cockroaches this time. We saw over 20 in a short span. We took several pictures and videos. We spent a lot of time trying to kill all of them. They had gotten into our bags. My sister had a transparent make-up case that was left open on a table and it had a few cockroaches in there. There were cockroaches in a hand-carry that had a zipper slightly open. There was even a dead cockroach in the fridge. Who knows if there were more in there? We spent 3 hours going through our bags and at the same time, looking for another hotel. There was no way that we were going to stay there. A cockroach even fell from the ceiling and landed on my nephew's face while we were going through our things. We checked out as soon as we could. Stay away!

This is our 6th or more times we've stayed at this hotel. We've noticed that the room has gotten smaller & tightier. We used to have robes, slippers, combs, shampoos & conditioners. But we've noticed some of those items were missing.

Security staff friendly but not as helpful as in times past. Desk and service staff helpful and friendly; but sheets are not always changed unless you insist. Power was out once.

Good hotel 9 out of 10. Highly recommend the staff was wonderful and kind. The rooms were clean and comfortable.

Need more toilet paper in the bathroom.

Pillows are old and flat, bath towels are old and so thin. No hand towels no face cloth no bath mat. Breakfast is gross, always the exact same food everyday. Staff are very nice. Location sucks

I had hangers and no towels

They made us to wait for check in 1hour coz they are not ready for our room even check in time passed

The staff were friendly, courteous, & always helpful

The staff was so-so, some were very kind and others weren't right person on the job. The beds were good but keep in mind that they charge you for stains without ever warning us at check-in about this. The room was in okay shape BUT the bathroom was not. There was so much limestone on the faucet it was thick layer on it. And the shower had plenty of limestone and was very rusty. The location was good, restaurants, small shops and easy to get transportation.

Staff entered room at all times of day and night without announcing themselves or knocking . Things in the room was altered or moved, and no service provided at that time.

I love the suite room it was very good and huge … just don’t like the shower area…

I booked this for my parents to attend an event held in same Hotel. Per family experience, Hotel is good and staff were nice as well as accomodating. The only issue i got with this booking was paying extra for breakfast and not getting what you paid. So, I would say posted option for breakfast in expedia when booking this Hotel is not reliable. I would suggest paying the breakfast directly to the Hotel during your stay.