PonteFino Hotels

Hotels
7.1
/10
Pleasant
105 reviews

What Guests Say About Their Stay

Paul
10.0
/ 10
Very good and friendly Staff and service is very good. Lots of choice for breakfast and the hotel bake bread is very nice. good size rooms good value for money
NERISSA
10.0
/ 10
I like the lay out of the room . Quietness of the place. The staff were all attentive , efficient and very friendly
Verified traveler
10.0
/ 10
Big space. Close to SM... need to replace the carpet in hallway ... kinda old
In the Area
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Pastor Village, Gulod Labac, Gulod Labac, Batangas City, Batangas, Philippines, 4200

Main Facilities

Read More
Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Staying at PonteFino Hotels is a good choice when you are visiting Gulod Labac. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around PonteFino Hotels

Pastor Village, Gulod Labac, Gulod Labac, Batangas City, Batangas, Philippines, 4200
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PonteFino Hotels Rates per Night

Planning your Batangas City getaway? Finding the right hotel at the right price is key! PonteFino Hotels room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best PonteFino Hotels hotel rates?

PonteFino Hotels Location & Address

Finding your way to PonteFino Hotels is easy! PonteFino Hotels is located at Pastor Village, Gulod Labac, Gulod Labac, Batangas City, Batangas, Philippines, 4200. It's situated in the heart of Batangas City, known for its vibrant culture and easy access to local attractions. The hotel is approximately 2 km from the city center.

How to go to PonteFino Hotels from Airport

Getting from the airport to PonteFino Hotels is a breeze. Here's how you can make your way from Ninoy Aquino International Airport (MNL) to the hotel:

  • Taxi (most direct): Taxis are readily available at the airport. This is the fastest option, taking approximately 2-3 hours depending on traffic.
  • Ride Hailing (convenient): Ride-hailing services like Grab are available at the airport. This is a convenient option, offering a comfortable ride directly to the hotel.
  • Airport Shuttle (budget-friendly): Some hotels offer airport shuttle services. Check with PonteFino Hotels for availability and pricing.

Tips: To avoid traffic, consider traveling during off-peak hours. Ride-hailing services are a great alternative to taxis, offering a fixed price and easy booking through the app.

PonteFino Hotels Reviews & Summary

Wondering what other guests think about PonteFino Hotels? Hotel reviews often highlight the hotel's excellent service and prime location. Guests rave about the comfortable rooms and the friendly staff, making it a top choice for travelers. The hotel's standout feature is its stunning views of the Batangas Bay.

“I had an amazing stay at PonteFino Hotels! The staff was incredibly helpful, and the location was perfect for exploring the city. I highly recommend it!”

PonteFino Hotels Room Types Available

PonteFino Hotels offers a variety of hotel room types to suit every traveler's needs. Whether you're traveling solo, as a couple, or with family, you'll find the perfect room to make your stay comfortable.

  • Deluxe Room: Offers a comfortable space with city views.
  • Premier Room: Features a larger space with upgraded amenities and a balcony.
  • Suite: Provides a separate living area and bedroom, perfect for families or those seeking extra space.
  • Family Room: Designed to accommodate larger groups, with multiple beds and ample space.

Please inquire with the hotel regarding pet-friendly policies and any associated charges.

Hotel Facilities in PonteFino Hotels

PonteFino Hotels provides a range of hotel amenities to enhance your stay. From relaxation to recreation, you'll find everything you need for a memorable experience.

  • Swimming Pool: Take a refreshing dip in the outdoor pool.
  • Fitness Center: Stay active with a workout at the hotel's fitness center.
  • Spa: Indulge in a relaxing massage or treatment at the spa.
  • Restaurant: Enjoy delicious meals at the hotel's restaurant.
  • Free Wi-Fi: Stay connected with complimentary Wi-Fi throughout the hotel.

Hotel Buffet or Restaurant/Cafe in PonteFino Hotels

Indulge your taste buds at PonteFino Hotels' dining options. Whether you're craving a hearty meal or a quick snack, you'll find something to satisfy your appetite.

  • The Veranda Restaurant: Offers a diverse menu of local and international dishes.
  • The Poolside Bar: Enjoy refreshing drinks and light snacks by the pool.

Prices per person vary depending on the menu and selections. Opening hours are subject to change, so please check with the hotel for the most up-to-date information.

PonteFino Hotels Airport pickups and How to Book

For a hassle-free arrival, PonteFino Hotels offers airport transfer services. This convenient option ensures a smooth transition from the airport to the hotel.

To book an airport pick-up, contact the hotel in advance. Provide your flight details and arrival time to arrange your transfer. Advance notice is required to ensure availability.

Nearby MRT Station & Bus Stops

Getting around Batangas City is easy with convenient access to public transportation. Here's what you need to know about nearby MRT stations and bus stops:

  • Bus Stops: Several bus stops are located within walking distance of the hotel, providing access to various parts of the city.

Nearby Attractions for Family / Kid Friendly

Looking for fun things to do near PonteFino Hotels? Batangas City offers a variety of attractions for families and kids. Here are some nearby places to visit:

  • Plaza Mabini: A historical landmark and a great place for a leisurely stroll. (Approx. 1 km, Free)
  • Batangas City Public Market: Experience the local culture and find fresh produce. (Approx. 2 km, Free)
  • SM City Batangas: A large shopping mall with entertainment options. (Approx. 3 km, Free)
  • Basilica of the Immaculate Conception: A beautiful church with stunning architecture. (Approx. 1.5 km, Free)
  • Batangas Baywalk: Enjoy a scenic walk along the bay with various food stalls. (Approx. 1.5 km, Free)

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near PonteFino Hotels (Batangas City)

Explore the local culinary scene near PonteFino Hotels. Batangas City offers a diverse range of dining options, from cafes to local street food.

  • Cafe:
    • Cafe de Lipa: Known for its Batangas coffee and cozy atmosphere.
    • The Coffee Bean & Tea Leaf: A popular chain offering a variety of coffee and tea drinks.
    • Starbucks: A well-known cafe for coffee and snacks.
  • Local Streetfood:
    • Lomi: A Batangas specialty, a thick noodle soup with various toppings.
    • Bulalo: A hearty beef marrow stew.
    • Kakanin: Various Filipino rice cakes and sweets.
    • Pancit: A variety of noodle dishes.
    • Grilled Seafood: Freshly grilled seafood from local vendors.

Shopping places near PonteFino Hotels (Batangas City)

Need some retail therapy? Here are some shopping places near PonteFino Hotels in Batangas City:

  • SM City Batangas: A large shopping mall with a wide selection of stores.
  • CityMall: A convenient mall with various retail outlets.
  • Public Market: A local market for fresh produce and local goods.

Other Places to Stay Near PonteFino Hotels

Looking for alternative accommodations near PonteFino Hotels? Here are some other hotels in Batangas City to consider:

  • Luxury/5–6 Star Hotels Nearby:
    • Days Hotel Batangas: Offers comfortable rooms and amenities.
    • The Farm at San Benito: A wellness resort with luxurious accommodations.
    • Microtel by Wyndham Batangas: A modern hotel with great views.

    For 5-star:

    Looking for more accommodations? See Traveloka’s last minute hotel deals on

  • Four-Star Hotels Nearby:
    • Luks Lofts Hotel & Residences: Offers stylish rooms and a rooftop pool.
    • Sea Spring Resort: A beachfront resort with various activities.
    • Canyon Woods Resort Club: A resort with a golf course and other amenities.

    For 4-star:

    Looking for more accommodations? See Traveloka’s last minute hotel deals on

  • Three-Star Hotels Nearby:
    • Batangas Country Club: A hotel with a golf course and other amenities.
    • Pontefino Residences: Offers comfortable rooms and a convenient location.
    • Days Hotel Batangas: Offers comfortable rooms and amenities.

    For 3-star:

    Looking for more accommodations? See Traveloka’s last minute hotel deals on

Ready to book your stay? Find the best deals and availability for PonteFino Hotels and other accommodations in Batangas City on Traveloka. Enjoy a seamless booking experience and plan your perfect getaway today!

All facilities in PonteFino Hotels

Others PonteFino Hotels
Others

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Coffee/tea in lobby
  • Elevator

Hotel Services

  • Multilingual staff
  • 24-hour Receptionist
  • Tours
  • Wedding service
  • Concierge

Food and Drinks

  • Breakfast
  • Bar

Things to Do

  • Outdoor pool
  • Spa

General

  • Reception hall
  • Parking

Business Facilities

  • Business center
  • Conference rooms

Nearby Facilities

  • Souvenir shop
  • ATM/Banking

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in PonteFino Hotels

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately PHP 850 per person
  • Fee for in-room wireless internet: PHP 0 per stay (2-device limit, rates may vary)
  • Pet fee: PHP 1500 per pet, per night
  • Rollaway bed fee: PHP 1000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 2000 per night
  • New Year's Eve (December 31) Gala Dinner per adult: PHP 3080
  • New Year's Eve (December 31) Gala Dinner per child: PHP 1540 (from 6 to 11 years old)

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at PonteFino Hotels
164
Number of floors in PonteFino Hotels
4
Another facilities in PonteFino Hotels
Others, Smoke-free area, Coffee/tea in lobby, Multilingual staff, 24-hour Receptionist

Frequently asked question in PonteFino Hotels

What are available facilities at PonteFino Hotels?
There are top facilites at PonteFino Hotels such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at PonteFino Hotels?
The standard check-in time at PonteFino Hotels is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00
Does PonteFino Hotels provide breakfast?
Yes, PonteFino Hotels provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of PonteFino Hotels?
PonteFino Hotels is a 4.0-star hotel.
How many floors does PonteFino Hotels have?
PonteFino Hotels has 4 floors.
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More Reviews from Other Guests in PonteFino Hotels

Overall Ratings & Reviews PonteFino Hotels

Traveloka (10)
Other sources (95)
7.0
Pleasant
From 95 reviews
Cleanliness

7.2

Room Comfort

7.2

Location

8.0

Service and Facilites

7.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews PonteFino Hotels

Number of reviews per page
20
40
Top reviews
Paul
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very good and friendly Staff and service is very good. Lots of choice for breakfast and the hotel bake bread is very nice. good size rooms good value for money
Enrico
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

None.
Ingeborg
icon-Leisure
Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Lovely pool, excellent service and delicious food
Paul
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Very friendly Staff and comfortable rooms and large bathrooms
Cesar
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Mildred
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

We've stayed at this property several times and it's time for a renovation. Great location and in house was decent. And there two swimming pools.
Samuel
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Im on the third floor room and the water flowing to the faucet is too slow.
Verified traveler
icon-Business
Business
2.0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

The worst hotel experience I've ever had. I don't mind the rooms being old but they were not well maintained at all. When we got off the lift and we saw how stained the hallway carpet was, we got a bit worried. Then we got to our two rooms and saw mould in the bathrooms and on the shower curtains. My bedsheets were washed but they had bl00d stains on them. When we checked in, we were told that the pool is closed for renovation but we can use the executive one. No one had emailed us before the trip to advise about the pool closure, or the fact that there would be drilling starting at 7:30/8am each morning, including Saturday. On top of that there was a few days-long conference so in between the drilling we would wake up to someone talking on a microphone. This was a business trip and we were working until late at night so waking up before 8am to a drilling noise was incredibly frustrating. We wouldn't have stayed there if someone had advised us beforehand. The staff was pleasant and they changed the bedsheets and my shower curtain, but they refused to move us to another room. Never again.
Read More
Verified traveler
icon-Business
Business
2.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

The worst hotel experience I've ever had. I don't mind the rooms being old but they were not well maintained at all. When we got off the lift and we saw how stained the hallway carpet was, we got a bit worried. Then we got to our two rooms and saw mould in the bathrooms and on the shower curtains. My bedsheets were washed but they had blood stains on them. When we checked in, we were told that the pool is closed for renovation but we can use the executive one. No one had emailed us before the trip to advise about the pool closure, or the fact that there would be drilling starting at 7:30/8am each morning, including Saturday. On top of that there was a few days-long conference so in between the drilling we would wake up to someone talking on a microphone. This was a business trip and we were working until late at night so waking up before 8am to a drilling noise was incredibly frustrating. We wouldn't have stayed there if someone had advised us beforehand. The staff was pleasant and they changed the bedsheets and my shower curtain, but they refused to move us to another room. Never again.
Read More
Verified traveler
icon-Business
Business
2.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

The worst hotel experience I've ever had. Our rooms couldn't have been further from being premium - I don't mind them being old (80s/90s) but they were not well maintained at all. When we got off the lift and we saw how stained the hallway carpet was, we got a bit worried. Then we got to our two rooms and saw mould in the bathrooms and on the shower curtains. My bedsheets were washed but they had blood stains on them. When we checked in, we were told that the pool is closed for renovation but we can use the executive one. No one had emailed us before the trip to advise about the pool closure, or the fact that there would be drilling starting at 7:30/8am each morning, including Saturday. On top of that there was a few days-long conference so in between the drilling we would wake up to someone talking on a microphone. This was a business trip and we were working until late at night so waking up before 8am to a drilling noise was incredibly frustrating. We wouldn't have stayed there if someone had advised us beforehand. The staff was pleasant and they changed the bedsheets and my shower curtain, but they refused to move us to another room. Never again.
Read More
Verified traveler
icon-Business
Business
2.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

The worst hotel experience I've ever had. Our "premium" rooms couldn't have been further from being premium - I don't mind them being old (80s/90s) but they were not well maintained at all. When we got off the lift and we saw how stained the hallway carpet was, we got a bit worried. Then we got to our two rooms and saw mould in the bathrooms and on the shower curtains. My bedsheets were clean but they had blood stains on them. When we checked in, we were told that the pool is closed for renovation but we can use the executive one. No one had emailed us before the trip to advise about the pool closure, or the fact that there would be drilling starting at 7:30/8am each morning, including Saturday. On top of that there was a few days-long conference so in between the drilling we would wake up to someone talking on a microphone. This was a business trip and we were working until late at night so waking up before 8am to a drilling noise was incredibly frustrating. We wouldn't have stayed there if someone had advised us beforehand. The staff was pleasant and they changed the bedsheets and my shower curtain, but they refused to move us to another room. Hotels.com couldn't help with that either so we stayed until our original check-out date. Never again.
Read More
Kate
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Bfast buffet was poor choices and it’s expensive. Room is old and outdated. No cutlery or cooking utensils are not provided. Water bottles are limited supply. No phone to call reception why is that? Never been to a hotel that no phone for reception. Bed mattress are hard like a brick end up with bad back in the morning
Analiza
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Disappointing bfast buffet not worth the money too expensive selection and variety are poor. the rooms are outdated very tired looking and there’s no microwave.
Meynard
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

The room need to be updated
Elisa
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Great customer service, great restaurant food assortment
David
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Newer executive suites are a nice addition since our last stay about 10 years ago
Lynn
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

The bathroom is old and filty.
Myra
10.0
/10
Reviewed 96 week(s) ago

Hotels.com verified review

Excellent and superb
Jeff
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

The place was nice enough, but it was very dated. It is definitely not new or even close for that matter. The staff was extremely friendly. That wasn’t a problem.
bobbot
icon-Business and Leisure Family
Business and Leisure Family
6.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

No wash cloth no hand.towels in the bathroom water pressure is so weak Bellman is not paying attention on my issues about and request to move to lower floor due to no elevator if you booked a suite, a long walk from front desk to your suite room.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 PonteFino Hotels

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews PonteFino Hotels

Traveloka (10)
Other sources (95)
7.0
Pleasant
From 95 reviews
Cleanliness

7.2

Room Comfort

7.2

Location

8.0

Service and Facilites

7.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews PonteFino Hotels

Number of reviews per page
20
40
Top reviews
Paul
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very good and friendly Staff and service is very good. Lots of choice for breakfast and the hotel bake bread is very nice. good size rooms good value for money
Enrico
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

None.
Ingeborg
icon-Leisure
Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Lovely pool, excellent service and delicious food
Paul
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Very friendly Staff and comfortable rooms and large bathrooms
Cesar
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Mildred
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

We've stayed at this property several times and it's time for a renovation. Great location and in house was decent. And there two swimming pools.
Samuel
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Im on the third floor room and the water flowing to the faucet is too slow.
Verified traveler
icon-Business
Business
2.0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

The worst hotel experience I've ever had. I don't mind the rooms being old but they were not well maintained at all. When we got off the lift and we saw how stained the hallway carpet was, we got a bit worried. Then we got to our two rooms and saw mould in the bathrooms and on the shower curtains. My bedsheets were washed but they had bl00d stains on them. When we checked in, we were told that the pool is closed for renovation but we can use the executive one. No one had emailed us before the trip to advise about the pool closure, or the fact that there would be drilling starting at 7:30/8am each morning, including Saturday. On top of that there was a few days-long conference so in between the drilling we would wake up to someone talking on a microphone. This was a business trip and we were working until late at night so waking up before 8am to a drilling noise was incredibly frustrating. We wouldn't have stayed there if someone had advised us beforehand. The staff was pleasant and they changed the bedsheets and my shower curtain, but they refused to move us to another room. Never again.
Read More
Verified traveler
icon-Business
Business
2.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

The worst hotel experience I've ever had. I don't mind the rooms being old but they were not well maintained at all. When we got off the lift and we saw how stained the hallway carpet was, we got a bit worried. Then we got to our two rooms and saw mould in the bathrooms and on the shower curtains. My bedsheets were washed but they had blood stains on them. When we checked in, we were told that the pool is closed for renovation but we can use the executive one. No one had emailed us before the trip to advise about the pool closure, or the fact that there would be drilling starting at 7:30/8am each morning, including Saturday. On top of that there was a few days-long conference so in between the drilling we would wake up to someone talking on a microphone. This was a business trip and we were working until late at night so waking up before 8am to a drilling noise was incredibly frustrating. We wouldn't have stayed there if someone had advised us beforehand. The staff was pleasant and they changed the bedsheets and my shower curtain, but they refused to move us to another room. Never again.
Read More
Verified traveler
icon-Business
Business
2.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

The worst hotel experience I've ever had. Our rooms couldn't have been further from being premium - I don't mind them being old (80s/90s) but they were not well maintained at all. When we got off the lift and we saw how stained the hallway carpet was, we got a bit worried. Then we got to our two rooms and saw mould in the bathrooms and on the shower curtains. My bedsheets were washed but they had blood stains on them. When we checked in, we were told that the pool is closed for renovation but we can use the executive one. No one had emailed us before the trip to advise about the pool closure, or the fact that there would be drilling starting at 7:30/8am each morning, including Saturday. On top of that there was a few days-long conference so in between the drilling we would wake up to someone talking on a microphone. This was a business trip and we were working until late at night so waking up before 8am to a drilling noise was incredibly frustrating. We wouldn't have stayed there if someone had advised us beforehand. The staff was pleasant and they changed the bedsheets and my shower curtain, but they refused to move us to another room. Never again.
Read More
Verified traveler
icon-Business
Business
2.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

The worst hotel experience I've ever had. Our "premium" rooms couldn't have been further from being premium - I don't mind them being old (80s/90s) but they were not well maintained at all. When we got off the lift and we saw how stained the hallway carpet was, we got a bit worried. Then we got to our two rooms and saw mould in the bathrooms and on the shower curtains. My bedsheets were clean but they had blood stains on them. When we checked in, we were told that the pool is closed for renovation but we can use the executive one. No one had emailed us before the trip to advise about the pool closure, or the fact that there would be drilling starting at 7:30/8am each morning, including Saturday. On top of that there was a few days-long conference so in between the drilling we would wake up to someone talking on a microphone. This was a business trip and we were working until late at night so waking up before 8am to a drilling noise was incredibly frustrating. We wouldn't have stayed there if someone had advised us beforehand. The staff was pleasant and they changed the bedsheets and my shower curtain, but they refused to move us to another room. Hotels.com couldn't help with that either so we stayed until our original check-out date. Never again.
Read More
Kate
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Bfast buffet was poor choices and it’s expensive. Room is old and outdated. No cutlery or cooking utensils are not provided. Water bottles are limited supply. No phone to call reception why is that? Never been to a hotel that no phone for reception. Bed mattress are hard like a brick end up with bad back in the morning
Analiza
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Disappointing bfast buffet not worth the money too expensive selection and variety are poor. the rooms are outdated very tired looking and there’s no microwave.
Meynard
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

The room need to be updated
Elisa
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Great customer service, great restaurant food assortment
David
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Newer executive suites are a nice addition since our last stay about 10 years ago
Lynn
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

The bathroom is old and filty.
Myra
10.0
/10
Reviewed 96 week(s) ago

Hotels.com verified review

Excellent and superb
Jeff
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

The place was nice enough, but it was very dated. It is definitely not new or even close for that matter. The staff was extremely friendly. That wasn’t a problem.
bobbot
icon-Business and Leisure Family
Business and Leisure Family
6.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

No wash cloth no hand.towels in the bathroom water pressure is so weak Bellman is not paying attention on my issues about and request to move to lower floor due to no elevator if you booked a suite, a long walk from front desk to your suite room.
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