Richmond Plaza Hotel

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6.6
/10
Pleasant
349 reviews

What Guests Say About Their Stay

Rafaela

9.4
/ 10
Amazing stay, they catered to my needs (requested a fan and ironing service). Staff from guard, front desk, housekeeping are all friendly and lovely people. Love love Cebu hospitality always. Daghang salamat!

Audrey

8.5
/ 10
The staff are very accommodating and prompt whenever you needed something. We'll be glad to be back in this hotel in the future and will be highly recommended to family and friends.

Cristina

10.0
/ 10
The room is so clean, may hot water ang shower, wide cabinet pwede nga matulog inside the cabinet. Hehehe
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Roger

10.0
/ 10
The stay was excellent. The only problem was at check in. I booked the hotel for my family members in The Philippines but I was not with them. So there was a problem at check in. I had to overcome this by sending an email to the hotel authorising the family members to book in under my name. Otherwise, everything was alright.

Jonnel

10.0
/ 10
At that time the receptionists are very accommodating. Also, the room is very clean . One thing, the lights are not that bright since the color was yellow not the typical white lights
In the Area
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F. Sotto Drive Gorordo Avenue Cebu City, Kamputhaw, Cebu, Philippines, 6000

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
With friendly and accommodating staff and an on-site function room and restaurant, Richmond Plaza Hotel is a cozy and affordable lodging for any traveler. Being located in the heart of Cebu City makes this hotel a perfect kick-off point for a weekend getaway.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Richmond Plaza Hotel

F. Sotto Drive Gorordo Avenue Cebu City, Kamputhaw, Cebu, Philippines, 6000
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Lobby Richmond Plaza Hotel
Exterior 2 Richmond Plaza Hotel

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Richmond Plaza Hotel — 3-Star Hotels in Cebu City

Cebu City, a place where history meets modern energy, offers Filipino travelers a dynamic urban exploration. For those seeking a comfortable mid-range stay that balances accessibility with essential comforts, the Richmond Plaza Hotel stands out. This 3-star hotel, with its 42 well-appointed rooms, has earned the trust of many, as evidenced by its 64 guest reviews. It provides a solid foundation for discovering all that Cebu has to offer.

Choosing Richmond Plaza Hotel means opting for great value for money. It’s a practical choice for travelers who prioritize a clean, functional base from which to explore the city's many attractions. The hotel’s commitment to providing a pleasant stay is reflected in the positive feedback from previous guests, making it a reliable option for your next Cebu adventure.

Who Is Richmond Plaza Hotel Perfect For?

This 3-star hotel is an excellent choice for budget-conscious travelers and families looking for a comfortable mid-range stay in Cebu City. Its straightforward amenities and convenient location make it ideal for those who plan to spend most of their time exploring the city's sights and sounds. The hotel offers a reliable and clean environment without unnecessary frills, ensuring your spending is focused on experiences.

Business travelers will also find Richmond Plaza Hotel to be a practical option. With essential facilities like WiFi and a 24-hour front desk, you can stay connected and manage your schedule efficiently. The hotel’s proximity to key business and commercial areas means less travel time and more productivity during your trip to Cebu.

For solo adventurers or couples exploring Cebu, the hotel provides a secure and accessible base. Its location near recreation spots means you’re never too far from dining and entertainment options. The 42 rooms offer a cozy retreat after a day of sightseeing, allowing you to rest and recharge before your next exploration.

Location and How to Get to Richmond Plaza Hotel

Address and Getting There

Richmond Plaza Hotel is situated at F. Sotto Drive Gorordo Avenue Cebu City, Kamputhaw, Cebu City, Cebu, Philippines, 6000. This location places you in a neighborhood that is conveniently near recreation spots, offering easy access to various urban conveniences. The area is well-connected, making it straightforward to navigate Cebu City.

Getting to the hotel from Mactan-Cebu International Airport (CEB) typically involves a taxi or ride-sharing service, a journey of about 12 to 15 kilometers. Depending on traffic, this can take between 30 to 50 minutes. For those planning their trip in advance, you can easily book flight tickets to CEB through Traveloka, ensuring a smooth start to your journey.

Public transportation options are also available, though they might require transfers. Jeepneys and buses ply routes along major roads like Gorordo Avenue, which is close to the hotel. If you're arriving by ferry at Pier 1, the hotel is approximately 2.56 kilometers away, a short taxi or tricycle ride.

What's Around Richmond Plaza Hotel — Nearby Attractions and Places

Just a short distance away, Ayala Center Cebu offers a premier shopping and dining destination. This complex is about 606 meters from the hotel, making it a convenient spot for an afternoon of retail therapy or enjoying a meal. You can find a wide array of local and international brands, alongside numerous restaurants and cafes catering to every taste.

For any medical needs, Cebu Doctor's University Hospital is located approximately 1.08 kilometers from Richmond Plaza Hotel. Its proximity ensures peace of mind for travelers, knowing that quality healthcare facilities are readily accessible. This is a significant advantage for families or individuals who prioritize safety and preparedness during their travels.

The Commission for Filipino Overseas Building is also within easy reach, about 805 meters away. This landmark is relevant for those with official business or connections to overseas Filipino communities. Its closeness to the hotel simplifies logistics for visitors attending meetings or events in the vicinity.

For those arriving or departing by sea, Pier 1 is about 2.56 kilometers from the hotel. This is a major hub for inter-island travel, connecting Cebu to various destinations in the Visayas and Mindanao. If you have time before your ferry, you can explore the nearby Magellan’s Cross and Basilica del Santo Niño, both significant historical sites. You can also book attraction tickets for these sites in advance.

Facilities and Amenities at Richmond Plaza Hotel — What to Expect

Highlights You'll Love

The on-site restaurant at Richmond Plaza Hotel provides a convenient dining option without needing to venture far. Whether you're craving local Filipino dishes or international fare, you can enjoy a satisfying meal right at your doorstep. This is especially useful after a long day of exploring Cebu, offering a relaxed atmosphere to unwind and refuel.

For travelers who need to stay connected, the complimentary WiFi is a significant benefit. You can easily share your travel updates, check emails, or stream your favorite shows. This amenity ensures you remain linked to the digital world throughout your stay, enhancing your overall convenience and enjoyment.

Parking is available for guests who are traveling by car. This facility offers peace of mind, knowing your vehicle is securely accommodated. It’s a practical amenity for those who prefer the flexibility of having their own transport while exploring Cebu City and its surrounding areas.

Room Comforts and Additional Services

The 24-hour front desk and receptionist service at Richmond Plaza Hotel ensures that assistance is always available, day or night. Whether you have a late arrival, need directions, or require any help during your stay, the friendly staff are ready to assist you. This round-the-clock support contributes to a secure and comfortable experience.

For travelers who need to keep their belongings organized, the luggage storage service is a valuable amenity. You can store your bags securely before check-in or after check-out, allowing you to explore the city freely without being weighed down. This service is perfect for maximizing your time in Cebu.

Laundry service is also offered, allowing you to refresh your wardrobe during your trip. This is particularly helpful for longer stays or for those who prefer to pack light. Having clean clothes readily available makes your travel experience more comfortable and convenient.

Additional services like a safety deposit box are available for securing your valuables. This provides an extra layer of security for your important documents, cash, or personal items. For guests who smoke, a designated smoking area is provided, ensuring comfort for both smokers and non-smokers. After considering these services, you can easily book hotel rooms that suit your needs.

Breakfast at Richmond Plaza Hotel

The hotel offers breakfast, ensuring you start your day with a satisfying meal. This amenity is particularly convenient for early risers or those with busy schedules. Having breakfast available on-site saves you time and allows you to focus on your planned activities for the day.

The breakfast spread typically includes a selection of local and continental options, providing variety to suit different preferences. Enjoying a warm meal in the morning can significantly enhance your overall travel experience, setting a positive tone for your explorations in Cebu City.

Pet Policy at Richmond Plaza Hotel

Richmond Plaza Hotel maintains a strict no-pets policy. This means that guests are not permitted to bring their pets, including service animals, to the hotel premises. This policy is in place to ensure the comfort and safety of all guests, particularly those with allergies or sensitivities.

Travelers who are planning to bring their pets should make alternative arrangements for their care during their stay. This policy is common in many hotels and is designed to maintain a consistent environment for all visitors.

Check-in and Check-out Information

Check-in at Richmond Plaza Hotel begins from 14:00 onwards. This allows ample time for the hotel staff to prepare your room to the highest standards after the previous guest's departure. If you arrive earlier, you can approach the 24-hour front desk to inquire about the possibility of an early check-in, though it is subject to room availability.

Should you arrive before 14:00, you are welcome to leave your luggage with the hotel's luggage storage service. This allows you to start exploring Cebu City without delay. You can visit nearby attractions or enjoy a meal while waiting for your room to be ready, making the most of your arrival day.

Check-out is scheduled before 12:00. This standard timing ensures that the hotel can efficiently prepare the rooms for incoming guests. If you require a later check-out, it is advisable to contact the front desk in advance to check for availability and any associated charges.

If a late check-out is not possible, you can still utilize the luggage storage facility. This allows you to continue enjoying Cebu City for a few more hours after checking out. You can have lunch, do some last-minute souvenir shopping, or revisit a favorite spot before heading to the airport or your next destination.

Your Travel Guide to Cebu City as a Filipino Traveler

How to Get to Cebu City from Manila and Major Philippine Cities

For travelers coming from Manila, the most convenient way to reach Cebu City is by air. Major airlines like Philippine Airlines, Cebu Pacific, and AirAsia operate numerous daily flights to Mactan-Cebu International Airport (CEB). Flight durations are typically around 1 hour and 30 minutes, with fares varying based on booking time and season, often ranging from PHP 2,500 to PHP 6,000 for a round trip. You can book flight tickets easily through Traveloka.

Traveling by sea is another option, especially for those who prefer a more leisurely journey or wish to transport a vehicle. Ferries depart from Manila's North Harbor to Cebu City's port. This trip can take approximately 20 to 24 hours, with ticket prices varying for different classes, generally from PHP 1,500 to PHP 4,000. This is a more budget-friendly choice for some travelers.

For those coming from other major Philippine cities like Davao, Cagayan de Oro, or Iloilo, flights are also readily available to Mactan-Cebu International Airport. Bus travel is also an option for inter-island connections, though it involves longer travel times and potential transfers. Driving is possible for those on nearby islands like Bohol, but ferry services are more common for inter-island car transport.

Best Time to Visit Cebu City

The best time to visit Cebu City is generally during the dry season, which runs from November to May. During these months, you can expect sunny skies and lower chances of rain, making it ideal for outdoor activities and exploring the city's attractions. The weather is typically warm and humid, with average temperatures around 28-30°C.

The period between December and February is particularly pleasant, with slightly cooler temperatures and less humidity compared to the hotter months of March to May. This is considered peak tourist season, so expect larger crowds and potentially higher prices for accommodation and flights. Booking in advance is highly recommended during this time.

The wet season, from June to October, brings more frequent rainfall, often in the form of short, heavy downpours. While this season might see fewer tourists and lower prices, it can disrupt outdoor plans. However, Cebu City's attractions are largely indoors or can be enjoyed even with occasional rain, so it can still be a viable option for budget-conscious travelers.

Food and Dining Near Cebu City — What Filipino Travelers Must Try

Cebu is renowned for its culinary delights, and a must-try for any Filipino traveler is Lechon Cebu. This roasted pig is famous for its crispy skin and succulent, flavorful meat, often seasoned with a blend of local spices. You can find excellent Lechon at various restaurants and stalls throughout the city, with CNT Lechon and Rico's Lechon being popular choices.

Another local specialty is Kinilaw, Cebu's version of ceviche. Fresh raw fish, typically tuna or tanigue, is marinated in vinegar, onions, ginger, and chili peppers. It offers a refreshing and tangy taste that perfectly complements the tropical climate. Many local eateries and even fine dining restaurants serve this dish.

For seafood lovers, grilled seafood is abundant in Cebu. From fresh fish and squid to prawns and oysters, you can enjoy them grilled to perfection. Many restaurants along the coast or in the city offer a wide selection of fresh catches. Don't forget to try Tuslob Buwa, a unique Cebuano dish made from pork liver, shrimp paste, and other ingredients, creating a thick, savory sauce.

Finally, for dessert or a sweet snack, try the dried mangoes of Cebu, which are famous nationwide. You can find them in various forms, from soft and chewy to crispy. These make for great pasalubong (souvenirs) for friends and family back home. Exploring these culinary offerings is a significant part of the Cebu experience.

Local Culture, Safety Tips, and Essential Apps for Cebu City

Cebuano culture is a blend of indigenous traditions, Spanish colonial influences, and modern Filipino life. Filipinos are generally known for their hospitality, and you'll find locals to be friendly and welcoming. When interacting, a polite greeting and a smile go a long way. Respect local customs, especially when visiting religious sites.

For safety, Cebu City is generally safe for tourists, but it's always wise to exercise caution, especially in crowded areas. Be aware of your surroundings, keep your valuables secure, and avoid displaying expensive items. It's advisable to use reputable taxi services or ride-sharing apps for transportation. In case of emergencies, local police can be reached at 911.

Essential apps for your trip include navigation apps like Google Maps to help you find your way around the city. Ride-sharing apps such as Grab are very useful for booking transportation. For communication, ensure you have a local SIM card or an international roaming plan. Having these tools readily available will enhance your travel experience and safety.

Frequently Asked Questions About Richmond Plaza Hotel

What are the check-in and check-out times at Richmond Plaza Hotel?

At Richmond Plaza Hotel, the standard check-in time begins from 14:00. This allows the hotel staff sufficient time to ensure your room is perfectly prepared for your arrival, offering a clean and comfortable space. If your travel plans bring you to Cebu City earlier than 14:00, you are welcome to approach the 24-hour front desk.

The front desk team can assist you with storing your luggage if your room is not yet ready. This service allows you to start exploring the city immediately without the burden of carrying your bags. You can enjoy a meal or visit nearby attractions while you wait. For check-out, guests are kindly requested to vacate their rooms before 12:00. This timing is crucial for the hotel's housekeeping team to prepare the rooms for the next arriving guests.

Does Richmond Plaza Hotel provide breakfast?

Yes, Richmond Plaza Hotel does offer breakfast for its guests. This amenity is a convenient way to start your day, providing a meal on-site before you head out to explore Cebu City. The availability of breakfast means you can save time and energy, especially if you have an early start to your day's activities or tours.

The breakfast typically includes a selection of dishes to cater to various tastes, ensuring a pleasant dining experience. Whether you prefer local Filipino breakfast items or more international options, you can find something to suit your palate. Enjoying breakfast at the hotel adds to the overall comfort and ease of your stay.

How do I book Richmond Plaza Hotel on Traveloka?

Booking your stay at Richmond Plaza Hotel is a straightforward process through Traveloka. Start by visiting the Traveloka website or opening the mobile app. On the search bar, enter "Richmond Plaza Hotel" or "Cebu City" and your desired travel dates. The platform will then display available rooms and rates for your selected period.

Once you find the Richmond Plaza Hotel, select your preferred room type and click on the "Book Now" or similar button. You will then be guided through a secure payment process. Traveloka offers various payment options, including credit cards, bank transfers, and e-wallets, making it easy for you to complete your transaction. After successful payment, you will receive a confirmation voucher via email.

What are the best attractions near Richmond Plaza Hotel?

Richmond Plaza Hotel is conveniently located near several key attractions. Ayala Center Cebu, a major shopping and lifestyle hub, is just 606 meters away, perfect for shopping, dining, and entertainment. You can easily walk there or take a short ride. This complex offers a wide range of retail stores, restaurants, and cinemas.

For a dose of culture and history, the Magellan's Cross and the Basilica del Santo Niño are significant landmarks accessible from the hotel, though they are a bit further than Ayala Center. Pier 1, a gateway to many island destinations, is about 2.56 kilometers away, and the surrounding area has historical significance. You can also book attraction tickets for these sites to enhance your visit.

Is Richmond Plaza Hotel good value for Filipino travelers?

Yes, Richmond Plaza Hotel offers great value for money, especially for Filipino travelers seeking a comfortable mid-range stay. Its 3-star rating signifies a good balance between cost and quality, providing essential amenities and services without an exorbitant price tag. The hotel's 42 rooms are well-maintained, offering a clean and functional space for rest.

The hotel's location near recreation spots and commercial centers like Ayala Center Cebu adds to its value proposition. Guests can easily access dining, shopping, and entertainment options, minimizing travel costs and time. With facilities like a restaurant, WiFi, and 24-hour front desk, it caters to the practical needs of travelers, making it a sensible choice for those who want to maximize their budget while exploring Cebu.

Why Book on Traveloka?

Thousands of Hotels Across the Philippines and Beyond

When planning your trip to Cebu City, Traveloka offers an extensive selection of accommodations, ensuring you find the perfect place to stay. Whether you're looking for a budget-friendly option or a more upscale experience, our platform lists thousands of hotels across the Philippines and other popular destinations. This wide array allows you to compare prices, read reviews, and choose a hotel that best fits your needs and budget.

For travelers specifically seeking a cheap hotel or a comfortable mid-range option like Richmond Plaza Hotel, Traveloka makes the search efficient. You can filter results based on star rating, price, facilities, and location, streamlining your decision-making process. Our comprehensive listings help you discover hidden gems and well-known establishments alike.

Flexible Payment Options Made for Filipinos

Traveloka understands the diverse payment preferences of Filipino travelers. That's why we offer a wide range of flexible payment methods to make booking your hotel or flight seamless. You can choose to pay using popular e-wallets like GCash and Maya, or opt for traditional methods such as credit and debit cards from major banks.

For added convenience, bank transfers are also accepted. Furthermore, Traveloka PayLater allows you to book now and pay later, providing flexibility for your travel budget. This commitment to providing accessible payment solutions ensures that booking your next adventure is as easy and stress-free as possible, regardless of your preferred payment method.

Earn Rewards Every Time You Book

Every booking you make on Traveloka contributes to your rewards balance through Traveloka Points. These points are our way of thanking you for choosing us for your travel needs. As you accumulate points, you can redeem them for discounts on future bookings, whether it's for hotels, flights, or attractions.

This rewards program is designed to make your travels even more economical. The more you book, the more points you earn, leading to greater savings on subsequent trips. It’s a simple yet effective way to get more value out of your travel expenses, encouraging you to explore more of the Philippines and beyond with Traveloka.

Book Richmond Plaza Hotel on Traveloka Today

Richmond Plaza Hotel offers a comfortable and convenient 3-star accommodation in the heart of Cebu City. Its strategic location near recreation spots, coupled with essential facilities like a restaurant and WiFi, makes it a practical choice for both leisure and business travelers. The hotel provides great value for money, ensuring a pleasant stay without straining your budget.

Ready to explore Cebu? Secure your accommodation by choosing to book hotel rooms at Richmond Plaza Hotel through Traveloka today. Experience a hassle-free booking process and look forward to a rewarding stay in one of the Philippines' most dynamic cities.

All facilities in Richmond Plaza Hotel

Lobby Richmond Plaza Hotel
Lobby
Exterior Richmond Plaza Hotel
Exterior
Others Richmond Plaza Hotel
Others

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist

General

  • Smoking area
  • Parking

Public Facilities

  • Safety deposit box
  • Coffee shop

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accessibilty

  • Accessible parking

Business Facilities

  • Meeting rooms

Accommodation Policy & General Information in Richmond Plaza Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Richmond Plaza Hotel
42
Number of floors in Richmond Plaza Hotel
12
Another facilities in Richmond Plaza Hotel
Laundry service, Luggage storage, 24-hour Receptionist, Smoking area, Safety deposit box

Frequently asked question in Richmond Plaza Hotel

What are available facilities at Richmond Plaza Hotel?
There are top facilites at Richmond Plaza Hotel such as Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Richmond Plaza Hotel?
The standard check-in time at Richmond Plaza Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Richmond Plaza Hotel provide breakfast?
Yes, Richmond Plaza Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Richmond Plaza Hotel?
Richmond Plaza Hotel is a 3.0-star hotel.
How many floors does Richmond Plaza Hotel have?
Richmond Plaza Hotel has 12 floors.
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More Reviews from Other Guests in Richmond Plaza Hotel

Overall Ratings & Reviews Richmond Plaza Hotel

Traveloka (64)
Other sources (285)
6.4
Pleasant
From 285 reviews
Cleanliness

6.6

Room Comfort

6.2

Location

7.2

Service and Facilites

7.0

Sort by
Most Relevant
Preferences
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Traveler Reviews Richmond Plaza Hotel

Number of reviews per page
20
40
Top reviews
John
icon-with Children
with Children
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Fine
barry
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Very, nice and pleasant
Graeme
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great
Rohit
icon-with Partner
with Partner
2.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Room was not even 1% same as what is shown in booking pictures. Then no water bottle in room. And it’s mention in booking page They place two single mattress when requests was for one queen size bed. Then not even change Very bad experience
Graeme
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Great
Stephen
icon-
8.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Older property, needs to be updated. However, room was big, it was clean, everything worked, good internet, close to important places. Easy walk to Ayala Mall, and Mango Square. The staff was outstanding. They have a security guard at the front door 24/7. No safe in the room but I sure felt like my stuff was well protected. I figured if I did not like it, I could leave, only paid 20 dollars a night USD. stayed all 6 days and booked 1 more night for my return to Cebu before I fly back to LA.
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Raymond
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

First of all, I arrived there at midnight. The desk gave me a hard time because ( our hotel.com account is joined husband and wife )the reservation was in my husbands name even though I showed the itinerary number that was emailed to my my email address. I was told to get an authorization letter from my husband that I can use this reservation - in the middle of the night. I didn’t get to the room until after 1 am and this was after 20+ hours of flight. The room was another story, the bed was not a real mattress but a foam on a hard surface. The bed linens looked like a century old yellowed by time. The towels were also yellowed and stained with very visible blackish circles. The bathroom didn’t have a place to put the bar of soap or soap bottles. No free soap nor dispensers. TV non working. The site when I booked said it has breakfast included but upon check in I was told there’s none. So much to say about my stay there. I personally think they have false advertisement. The rest of the staff other than the person during my check in who insisted for the authorization letter were nice and helpful. So for the rest of the staff, including security men who went out their way, I gave this one star.
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John
icon-Leisure
Leisure
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

all good
Peter
2.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

no record of my room no tv very poor
George
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

It was good for the price i paid
Seth
icon-
8.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

The hotel is pretty old, which means some things are breaking down or lower in quality. But the staff tries really hard to make up for it with excellent service, frequent cleaning, good prices, and lots of friendliness. Wifi is spotty, not necessarily going to get a good connection. Shower was a bit weak in my room.
Lee
icon-Business
Business
6.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

The staff were excellent and room cleaned every day,the hotel is a little dated and showing signs and the air con in my room was very noisy,but the location was handy for my trip,also was value for money so I would definitely stay again next time in Cebu.
Kurt
4.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Good Air conditioner, no hot water, no coffee
Graeme
icon-Leisure
Leisure
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Excellent staff. More power outlets required
Graeme
icon-Leisure
Leisure
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Great
Graeme
icon-Leisure
Leisure
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Great staff
John
6.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

My check in was problematic although I presented my Passport and receipt for my 2 weeks. The room I was checked in was Not cleaned and there was a bad smell coming in from the bathroom into the whole room. The air conditioner was too small for a large room like that and was always hot in the afternoons. Only,after Expedia took my complaint to the Hotel Manager thaty room was cleaned and the staff tried to give me better service! Overall I think I received 2 star and Not 3 star hotel service that I paid for?
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randy
8.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Get place
D
icon-with Partner
with Partner
4.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

The room had no windows only borrowed light glass blocks The AC was old very noisy and dirty No hot water The toilet flushed eith black water Very disappointing
Richard
icon-Leisure
Leisure
6.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

# No Laundry available #Mould on grout in bathroom
Number of reviews per page
20
40

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Others 4 Richmond Plaza Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Richmond Plaza Hotel

Traveloka (64)
Other sources (285)
6.4
Pleasant
From 285 reviews
Cleanliness

6.6

Room Comfort

6.2

Location

7.2

Service and Facilites

7.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Richmond Plaza Hotel

Number of reviews per page
20
40
Top reviews
John
icon-with Children
with Children
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Fine
barry
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Very, nice and pleasant
Graeme
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great
Rohit
icon-with Partner
with Partner
2.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Room was not even 1% same as what is shown in booking pictures. Then no water bottle in room. And it’s mention in booking page They place two single mattress when requests was for one queen size bed. Then not even change Very bad experience
Graeme
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Great
Stephen
icon-
8.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Older property, needs to be updated. However, room was big, it was clean, everything worked, good internet, close to important places. Easy walk to Ayala Mall, and Mango Square. The staff was outstanding. They have a security guard at the front door 24/7. No safe in the room but I sure felt like my stuff was well protected. I figured if I did not like it, I could leave, only paid 20 dollars a night USD. stayed all 6 days and booked 1 more night for my return to Cebu before I fly back to LA.
Read More
Raymond
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

First of all, I arrived there at midnight. The desk gave me a hard time because ( our hotel.com account is joined husband and wife )the reservation was in my husbands name even though I showed the itinerary number that was emailed to my my email address. I was told to get an authorization letter from my husband that I can use this reservation - in the middle of the night. I didn’t get to the room until after 1 am and this was after 20+ hours of flight. The room was another story, the bed was not a real mattress but a foam on a hard surface. The bed linens looked like a century old yellowed by time. The towels were also yellowed and stained with very visible blackish circles. The bathroom didn’t have a place to put the bar of soap or soap bottles. No free soap nor dispensers. TV non working. The site when I booked said it has breakfast included but upon check in I was told there’s none. So much to say about my stay there. I personally think they have false advertisement. The rest of the staff other than the person during my check in who insisted for the authorization letter were nice and helpful. So for the rest of the staff, including security men who went out their way, I gave this one star.
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John
icon-Leisure
Leisure
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

all good
Peter
2.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

no record of my room no tv very poor
George
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

It was good for the price i paid
Seth
icon-
8.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

The hotel is pretty old, which means some things are breaking down or lower in quality. But the staff tries really hard to make up for it with excellent service, frequent cleaning, good prices, and lots of friendliness. Wifi is spotty, not necessarily going to get a good connection. Shower was a bit weak in my room.
Lee
icon-Business
Business
6.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

The staff were excellent and room cleaned every day,the hotel is a little dated and showing signs and the air con in my room was very noisy,but the location was handy for my trip,also was value for money so I would definitely stay again next time in Cebu.
Kurt
4.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Good Air conditioner, no hot water, no coffee
Graeme
icon-Leisure
Leisure
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Excellent staff. More power outlets required
Graeme
icon-Leisure
Leisure
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Great
Graeme
icon-Leisure
Leisure
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Great staff
John
6.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

My check in was problematic although I presented my Passport and receipt for my 2 weeks. The room I was checked in was Not cleaned and there was a bad smell coming in from the bathroom into the whole room. The air conditioner was too small for a large room like that and was always hot in the afternoons. Only,after Expedia took my complaint to the Hotel Manager thaty room was cleaned and the staff tried to give me better service! Overall I think I received 2 star and Not 3 star hotel service that I paid for?
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randy
8.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Get place
D
icon-with Partner
with Partner
4.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

The room had no windows only borrowed light glass blocks The AC was old very noisy and dirty No hot water The toilet flushed eith black water Very disappointing
Richard
icon-Leisure
Leisure
6.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

# No Laundry available #Mould on grout in bathroom
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