Good food and good service 👌🏻.

Room is clean. Staff are all friendly. The pool is a jacuzzi type but still a good place to cool one’s body. Breakfast is yummy though not a lot of choices. Overall I had a happy stay and I will book here again soon.

The staff were really nice, warm and were always smiling. The room I stayed in was big and spacious. The mattresses were very comfortable, and the pillows were indeed fluffy. Kudos to the staff of Pillows Hotel. The next time I come to Cebu, I'll definitely stay again in Pillows Hotel.

The property is too old and not maintained.

Every staff member I encountered, from the security guards to the check- in to the cleaning staff were delightful and eager to help! Thank you! I will come back next year hopefully for the Sinulog Festival!

Is there anyone that I can talk to about getting a compensation for our relocation. Aside from having too much hassle with doing follow ups on your customer service. I found red doors room cheaper than what I paid for the hotel that I'm supposed to be in which is Capital Suites. I'm not satisfed with your service specially that I was advised late that this hotel is nit operating given that it's still in your options of hotels.

Very accomodating staff. Room clean and breakfast food is ok

We had a great stay. The buffet breakfast was superb!

Awesome as always. Will be back