The hotel has nice, clean and comfy rooms! The breakfast is so delicious. I also love their staff. Very accommodating, welcoming and always wearing a smile.

Room is clean. Staff are all friendly. The pool is a jacuzzi type but still a good place to cool one’s body. Breakfast is yummy though not a lot of choices. Overall I had a happy stay and I will book here again soon.

The staff were really nice, warm and were always smiling. The room I stayed in was big and spacious. The mattresses were very comfortable, and the pillows were indeed fluffy. Kudos to the staff of Pillows Hotel. The next time I come to Cebu, I'll definitely stay again in Pillows Hotel.

The bathroom is so dirty and the door on the cr has no lock. Hallway you can cat poop and cat smell.

Is there anyone that I can talk to about getting a compensation for our relocation. Aside from having too much hassle with doing follow ups on your customer service. I found red doors room cheaper than what I paid for the hotel that I'm supposed to be in which is Capital Suites. I'm not satisfed with your service specially that I was advised late that this hotel is nit operating given that it's still in your options of hotels.

The CR needs Major renovation. There are broken tiles and has sharp edge. The Pool as well has broken tiles. (Not kid safe)...Breakfast and bed are ok.

Awesome as always. Will be back

I didn't want to leave the room. I love the bed, pillows and comforter.

Employees are not very accommodating. Area is not that clean.