Serene La Playa Boracay

Great day, lovely location

Bathroom a little small

Great hotel right by the beach with all the shopping areas within walking distance.

Friendly and accomodating staff and very clean especially the lady in the front desk who starts from 2pm to 9 pm

Not on the beachfront

Kept ringing me at different times of the nite asking me what I wanted for breakfast??? It's a pre set menu and obviously precooked no wonder the food is always cold. Good location quiet nice room but housekeeping was dreadfully slow to get room clean before 5pm doesn't work for me I want to use my room that I paid for and not be disturbed.

The Hotel’s Restaurant food tasted good and all the staff were friendly and accommodating. But the environment is too noisy, there are roosters always making noise. Doors and windows are not noise proof so you can hear everyone in the environment. Couldn’t sleep well because of that. The AC unit was dripping water inside the room but they were able to repair it on the 2nd day. The bathroom was smelly even though it was clean must be the drain system. The door keycards were annoying because it wouldn’t open the door at the first try and at one point they stopped working and the maintenance staff had to reset the door lock. The safe on the closet was locked when we checked in and they also had to reset it before we could use it. The mi stick for streaming Netflix was unable to connect to the Wi-Fi and when we asked them to fix it, they couldn’t get it to work. We only found out on our last day there that you could borrow beach mats and towels from the front desk. They should’ve told us that upon checking in. The prices posted on the front desk for excursions were different than the prices told to us when they gave our number to their contact person. He said the prices went up and those were probably the old prices. The elevator stopped working from the ground floor going up for our whole stay there. There were flying ants in our bedsheets. It is a close walk to the shore but you have to pass thru an alley that smells bad. I like they have a tote bag & umbrella for us to use.

We enjoyed our stay, except for the roosters making noise starting at 130am!!! We had a garden view room, which I would opt out if next time to avoid the roosters and get a good night sleep. The food at salsa was amazing!!!!

The washroom ceiling at Room 304 had huge water damage stains and would leak stinky water all over you when you use the toilet. Room 306 always smelled like food and grease. The pathways to the entrance of this property would flood when it rains, so prepare to submerge your feet/sandals in muddy pools of wetmarket water to get to and from the property.

I like property. Enjoyed our whole stay. I don’t have anything that i didn’t like about the property. The property is 2 mins to the beach. Thank you all to the staff. They are friendly.

The property is hard to find, need more signage to find the hotel.

Amazing!

Best hotel deal I had so far. It exceeded my expectations. The Salsa restaurant is an added bonus with unexpected amazing cuisine. Staff were super friendly and helpful. Serene definitely contributed to our family great boracay experience.

The staff members were very nice. The restaurant was not open when we got there. The room was very small for two people. The bathroom was very small. I probably wouldn’t go back. Also it took forever to get hot water. It was hard for us to get the room cleaned. They should’ve taken one bed out and left a king bed in there instead of two queens been better but as I said, the staff was very good.

The hotel is walkable to all the stores, restaurants & the beach. Staff are very friendly & attentive to our needs & requests. Very comfortable bed & good AC. Restaurant has good Mexican cuisine!

Staff were really good

This was a nice hotel, less than a minute walk to the white beach without breaking the bank. We stayed for 5 days and 4 nights. The staff were extremely nice and polite, and upgraded our room when we requested to move to a room with a bigger bed since there were 3 of us (2 adults, 1 child). The room was on the smaller side but has everything you need including a fridge and a safe. The bed and pillows were comfortable. Breakfast was great. You have to request for your room to be cleaned. It was a short walk to all the restaurants in the area. Overall, would come back here again the next time we would stay in Boracay Island. We truly enjoyed our stay.

Stayed for 4-nights with my wife during our Valentine's Day vacation in Boracay. The property doesn't exude that classy-looking façade at first sight like some of the hotels nearby, but offers a very serene and comfortable accommodation for every guest. The hotel staff members were very polite and accommodating to our requests. They also serve delicious breakfast. Unfortunately, Salsa Resto was under renovation during our visit so we weren't able to try their other menu. It is located just walking distance to everything -the beach, good restaurants, souvenir shops, d'mall and other nice sights. The hotel offers laundry services too but of higher cost so they even suggested to try the shop just across the street that did a good job too. Overall, we recommend Serene La Playa to everyone who wishes to have a calm but lovely vacation in Boracay! ---Mike and Cleo

Great!

Lovely place, so clean and extraordinary amenities, clean beds and lots of pillows, very good breakfast and helpful staff. Will definitely recommend to all visiting Boracay. I will definitely book again on our next visit