Southpole Central Hotel

Hotels
7.2
/10
Pleasant
229 reviews

What Guests Say About Their Stay

CRISTY A. G. F.
9.7
/ 10
Budget friendly hotel. The staff are accommodating, the security is superb and the food, affordable and tasty. The room is clean. have got to come back soon.
Ian F.
9.7
/ 10
Unforgettable experience. Be back soon.
In the Area
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29 Junquera Street, Kamagayan, Cebu City, Cebu, Philippines, 6000

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Thanks to its location in downtown Cebu City, Southpole Central Hotel is a convenient base for any traveller in the Philippines’ Queen City of the South. The hotel offers 95 modern rooms, all-day dining and room service options, an in-house bar, family-friendly amenities, medical services, and free WiFi access.
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What's around Southpole Central Hotel

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29 Junquera Street, Kamagayan, Cebu City, Cebu, Philippines, 6000
Lobby Southpole Central Hotel
Lobby 2 Southpole Central Hotel

Discover More About Southpole Central Hotel


Thanks to its location in downtown Cebu City, Southpole Central Hotel is a convenient base for any traveller in the Philippines’ Queen City of the South. The hotel offers 95 modern rooms, all-day dining and room service options, an in-house bar, family-friendly amenities, medical services, and free WiFi access.

The hotel’s 95 rooms range in size from 16 square meters to 22 square meters. The Superior and Deluxe Rooms come with one double and one single bed. The latter also includes a work desk. The Business Suite is suitable for families or larger groups. All rooms are equipped with air-conditioning, blackout curtains, cable television, and WiFi access.

Guests can help themselves to the quality food served at the Southpole All Day Dining Restaurant, or order room service to dine in the comfort and privacy of their rooms. The property’s location also makes it very easy to explore the local restaurant scene, with places like Mango Square Mall and Sugbo Mercado just minutes away by car. The hotel’s Penthouse Chill Out Bar gives guests the chance to savor a sweeping, nighttime view of the city while sipping on refreshing drinks.

The 24-hour reception desk and concierge are happy to arrange other services, such as laundry, luggage storage, babysitting, shuttle services, massage and spa services, tours and airport transfer. The hotel has facilities for disabled guests and in-house medical services.

Southpole Central Hotel is a kilometer away from historical spots such as Colon Street, Cebu Heritage Monument, Magellan’s Cross, and the Yap Sandiego Ancestral House.  Ayala Center Cebu is two kilometers away. The nearest airport is the Mactan-Cebu International Airport, which is a 25-minute drive to and from the hotel.

All facilities in Southpole Central Hotel

Lobby Southpole Central Hotel
Lobby
Exterior Southpole Central Hotel
Exterior
Bedroom Southpole Central Hotel
Bedroom
In-room Bathroom Southpole Central Hotel
In-room Bathroom
Restaurant Southpole Central Hotel
Restaurant

Hotel Services

  • Bellhop
  • Concierge
  • Express check-in
  • Express check-out
  • 24-hour Receptionist
  • 24-hour security
  • Limited hours room service
  • Luggage storage

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast served to the table
  • Cafe
  • Continental breakfast

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Elevator
  • Restaurant
  • Room service
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Shower
  • TV

Business Facilities

  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Transportation

  • Garage
  • Secure parking
  • Valet parking

General

  • AC
  • Ballroom
  • Non-smoking room

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • In-room accessibility

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Hair salon

Connectivity

  • LAN Internet
  • Free WiFi

Accommodation Policy & General Information in Southpole Central Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Thank you for your Reservation. Please be reminded that we request our guests to present Government -issued Photo Identification upon check - in. Hotel collects Security Deposit Php 1,000.00 CASH upon arrival , refundable upon c/out. Best Regards, Southpole Central Hotel

Pets

Pets are not allowed in the accommodation.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Southpole Central Hotel
91
Number of floors in Southpole Central Hotel
8
Another facilities in Southpole Central Hotel
Bellhop, Concierge, Express check-in, Express check-out, 24-hour Receptionist

Frequently asked question in Southpole Central Hotel

What are available facilities at Southpole Central Hotel?
There are top facilites at Southpole Central Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Southpole Central Hotel?
The standard check-in time at Southpole Central Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Southpole Central Hotel provide breakfast?
Yes, Southpole Central Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Southpole Central Hotel

Traveloka (79)
Other sources (150)
7.2
Pleasant
From 150 reviews
Cleanliness

7.4

Room Comfort

7.2

Location

8.0

Service and Facilites

8.0

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Traveler Reviews Southpole Central Hotel

Number of reviews per page
20
40
Top reviews
Reginia
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Nice and clean
JOSE
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Accessibility to the beach
Edzar P
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The best part about staying I would say is the staff. They’re all friendly, helpful and hospitable. The room itself needs some uplift. From old sinks, toilets and shower heads to the mattress.
Arif
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

I stayed 1 night only . I like. the hotel
MARIA ANNALLEE
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Unexpectedly impressed with this hotel. Clean and low cost rate and easy access to tourism landmarks and transportations. Professional and friendly staff. Breakfast is good and worth adding when staying here. Though would request adding favorite local Pilipino breakfast favs such as daing ( fry dry fish ) fruits ( banana ) local chorizo. I recommend this place and will return to stay here in the future.
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McCormick
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

We very much enjoyed our stay at Southpole hotel. All of the staff were exceptional. Very friendly and helpful. Thank you all for a great stay... We'll be back...
Michael
icon-Leisure
Leisure
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Liked location, short travel time to many tourist and shopping venues. Staff was friendly and helpful.
Lizzy
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Very affordable and close to everything!
Vivian
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

I booked 2 nights for my niece college graduation they were happy of this hotel accessible for everything. Thank you Southpole highly recommended ❤️
Donna Fe
icon-Business Family
Business Family
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Good location. Great staff.
steven
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Excellent Hotel. Excellent price.
Donald
icon-Leisure
Leisure
8.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Hotel was ok reae not so much!
Marnelli
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

Money is not worth it! Providing wrong info. False advertisement.
Olivia
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

The hotel had great improvement from dec2022. Sir Christian the manager is very friendly and accommodating. He listens to suggestions. He also is a hard worker 14 hours a day. He is always there n on top of everything esp with the customers.
Richard
6.0
/10
Reviewed 124 week(s) ago

Hotels.com verified review

No hot water in the shower. I inquired with the front desk about this and was told that it had been like that for several weeks. So if you are ok with cold showers, this is a good hotel.
Judalyn
icon-Leisure
Leisure
8.0
/10
Reviewed 133 week(s) ago

Expedia Group verified review

Good location
Michelle Angelli
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 144 week(s) ago

Hotels.com verified review

i booked this hotel for my friends & they are so disappointed because of VERY popr service. They are wondering why when place looks new & big, but they are very not approachable & hard to call
Paul
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 176 week(s) ago

Expedia Group verified review

The staff were absolutely brilliant so friendly and helpful
Robert
icon-Business Family
Business Family
2.0
/10
Reviewed 190 week(s) ago

Expedia Group verified review

2 adults and 2 children but only 2 breakfast were delivered,tv only 1 channel, told Staff Shower was broken And told us to use a faucet and bucket, unacceptable conditions, will not be returning, avoid!!
Robert
2.0
/10
Reviewed 285 week(s) ago

Hotels.com verified review

Old hotel. Rooms are not worth the price paid. Bathrooms are old and dirty. No shower curtain. Water all over floor always. Tv reception is bad. Wifi slow. Restaurant food below average. Many times told "item not available sir." Most disappointed with customer service and management. Had problem with dirty table at breakfast. Noticed all tables and table cloths were dirty. Politely wiped my own table, then, complained. Then, was basicallly argued with and laughed at by 4 or 5 employees. Could not believe this treatment! Asked to speak to owner of hotel. "Not available sir." Asked when owner would arrive? "Don't know sir." Asked for owner's phone number. "Don't have it sir." Asked for hotel manager. "Not here yet sir." Asked for manager's time of arrival? "Not sure sir." On and on. Unbelievable treatment and service!! Disgusting! Thought i had experienced bad treatment in the philippines before this. Wow, was i wrong! What's the worst, is, your stuck many times like this in the philippines. Nowhere to go for help. So sad. It's 2020, and, the philippines still has no uniform concept of how to deal with basic problems and complaints.
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Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.