Southpole Central Hotel

Nice and clean

Accessibility to the beach

The best part about staying I would say is the staff. They’re all friendly, helpful and hospitable. The room itself needs some uplift. From old sinks, toilets and shower heads to the mattress.

I stayed 1 night only . I like. the hotel

Unexpectedly impressed with this hotel. Clean and low cost rate and easy access to tourism landmarks and transportations. Professional and friendly staff. Breakfast is good and worth adding when staying here. Though would request adding favorite local Pilipino breakfast favs such as daing ( fry dry fish ) fruits ( banana ) local chorizo. I recommend this place and will return to stay here in the future.

We very much enjoyed our stay at Southpole hotel. All of the staff were exceptional. Very friendly and helpful. Thank you all for a great stay... We'll be back...

Liked location, short travel time to many tourist and shopping venues. Staff was friendly and helpful.

Very affordable and close to everything!

I booked 2 nights for my niece college graduation they were happy of this hotel accessible for everything. Thank you Southpole highly recommended ❤️

Good location. Great staff.

Excellent Hotel. Excellent price.

Hotel was ok reae not so much!

Money is not worth it! Providing wrong info. False advertisement.

The hotel had great improvement from dec2022. Sir Christian the manager is very friendly and accommodating. He listens to suggestions. He also is a hard worker 14 hours a day. He is always there n on top of everything esp with the customers.

No hot water in the shower. I inquired with the front desk about this and was told that it had been like that for several weeks. So if you are ok with cold showers, this is a good hotel.

Good location

i booked this hotel for my friends & they are so disappointed because of VERY popr service. They are wondering why when place looks new & big, but they are very not approachable & hard to call

The staff were absolutely brilliant so friendly and helpful

2 adults and 2 children but only 2 breakfast were delivered,tv only 1 channel, told Staff Shower was broken And told us to use a faucet and bucket, unacceptable conditions, will not be returning, avoid!!

Old hotel. Rooms are not worth the price paid. Bathrooms are old and dirty. No shower curtain. Water all over floor always. Tv reception is bad. Wifi slow. Restaurant food below average. Many times told "item not available sir." Most disappointed with customer service and management. Had problem with dirty table at breakfast. Noticed all tables and table cloths were dirty. Politely wiped my own table, then, complained. Then, was basicallly argued with and laughed at by 4 or 5 employees. Could not believe this treatment! Asked to speak to owner of hotel. "Not available sir." Asked when owner would arrive? "Don't know sir." Asked for owner's phone number. "Don't have it sir." Asked for hotel manager. "Not here yet sir." Asked for manager's time of arrival? "Not sure sir." On and on. Unbelievable treatment and service!! Disgusting! Thought i had experienced bad treatment in the philippines before this. Wow, was i wrong! What's the worst, is, your stuck many times like this in the philippines. Nowhere to go for help. So sad. It's 2020, and, the philippines still has no uniform concept of how to deal with basic problems and complaints.