1. Hotel
  2. Philippines(4,354 hotel)
  3. Negros Occidental(59 hotel)
  4. Bacolod City(29 hotel)
  5. Singcang(7 hotel)
  6. Sugarland Hotel

Sugarland Hotel

Hotel
Araneta St., Singcang, Singcang, Bacolod City, Bacolod, Philippines, 6100
Featured Image
Hotel Entrance
Banquet Hall
Room Service - Dining
Reception
See all photos
Based on 104 traveler reviews
Parking
Swimming Pool
24-Hour Front Desk
Restaurant
WiFi

Nearby attractions
Negros Museum
(2.88 km)
Panaad Stadium
(4.25 km)
Bacolod Airport
(16.50 km)
Review by Traveloka users
Review

Based on 1 reviews

Show reviews that mention...
6.3
- Business travel
Booked superior room but as I check their standard room there's just a little difference. Television doesn't work, both bedside lamp is like a Christmas light that keeps blinking. Not worth for the money I paid for. All needs serious maintenance and front desk and marketing staff must be taught how to say good morning and how to smile. They aren't approachable.
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Based on
104 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business35
Couples15
Solo travel5
Family34
Friends getaway15
Rating Result
Very Bad
8
Bad
13
Average
24
Very Good
47
Extraordinary
12
Nyslynn Marie G
Nope
I booked for this hotel because I have nowhere else to go. My two top choices are already on full occupancy and I immediately click the bait coz the price is affordable (strd room 2,500).even on maskara festival rate. As soon as i stepped out of the vehicle the guard/bell boy just stood there and did not assist us on our luggage. Second I informed the clerk that I have a reservation (which is under my name) and I was replied by a "what mam?". no courtesy or whatsoever. Third, as soon as i get my key card Im left dumbfounded as it is my first time to check in at sugarland I was not informed what to do next. I was not told where the stairs are, or even the elevator. My room is on the second floor but i have two baggages and Im with my 5 year old child. No one , and i mean no one came to assist us plus The front desk did not even ask for any assistance from anyone around to carry our things. Im not at all satisfied and because of this I have a problem thinking about the experience that I cant Relax and I sleep at night overthinking and comparing Sugarland to other hotels. I am so glad that I'll be home tomorrow coz i kept wondering,, do we deserve to be treated a little bit unspecial because we.paid for the standard room? but anyways, I really wanna go home Where i can lay on my comfy bed, cuddle with my child at night because by then, I wont have any arguments with my husband Just because they put us at the farthest corridor near the fire exit where there is no.signal.for mobile data and where there is horrendously poor internet connection.
Family - Oct 19, 2017
Danilo L
DENR6 RMC
The hote is conveniently located, a wslking distance from city mall goldenfields where you could have everuthing that you need, food, atm machines, groceries, bars and even doa services. The hotel though is a bit old and reslly smells like one. The food is fair and the waiters are attentive. The room just like other hotels tryies to save on space, toiletries very basic, a piece of soap, sachet of shampoo and a roll of toilet paper. The phone was out of order all throughout our two days of stay just like their toilet bowl that requires some repair. I will not vrecommend this hotel to peole who are a bit picky unless all other hotels in the vicinity are fully booked.
Business - Oct 4, 2017
eric821
Same vibe, different times
This used to be one of Bacolod's top hotel when Goldenfields was still THE place to go to in Bacolod and the airport was still around the corner. However, with the advent of malls and newer hotels, Sugarland has taken a backseat to some extent. What's good though is that it retained its personality. Add to that refurbishments of the rooms while retaining their rustic feel with the furniture and the flooring. The feel is the same as in their heydays and when I first stayed 20 years ago.
Business - Oct 4, 2017
snoopychef8
To attend a party i stayed at this hotel "worst"
Pls dont ever book here sugarland hotel worst hotel my room is 4,500 and its very dirty Breakfast is terrible , food is so cold then i ask the waiter if he can get me a little food in the kitchen just very little coz i cant eat cold food The food was served has hair , front office reservation they hold us in the lobby for an hour checking in at 4pm because they said our room is not yet clean when we went to our room our room very dirty ewwww My name is diana tan
Family - Aug 12, 2017
Janice A
Love our big room
Very nice room..room is suite one with small balcony. Shower is somewhat clogged. Use the room during our wedding so we have used the shower lot. Qeeen sized bed and room is located in far end of 3rd floor..
Family - Jun 27, 2017
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The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: PHP 600 per room (one way)

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Hotel facility

Description

Hotel policy

  • Public Facilities
    • Coffee shop
    • Parking
    • Restaurant
    • Safety deposit box
  • Hotel Services
    • 24-hour Receptionist
    • Laundry service
    • Newspaper in lobby
    • Luggage storage
  • Things to Do
    • Garden
    • Outdoor pool
  • Business Facilities
    • Business center
    • Meeting facilities
  • Food and Drinks
    • Breakfast
  • Shuttle Service
    • Airport transfer with surcharge
  • General
    • Smoking area
  • Connectivity
    • Free WiFi

    Check-in and Check-out Time

    Check-in: 2:00 PM
    Check-out: 12:00 PM

    Location
    Staying at Sugarland Hotel is a good choice when you are visiting Singcang.

    This hotel is very easy to find since it is strategically positioned close to public facilities.

    About Sugarland Hotel

    Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

    24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

    Savor your favorite dishes with special cuisines from Sugarland Hotel exclusively for you.

    With all facilities offered, Sugarland Hotel is the right place to stay.

    You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.