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Urban Hotel and Superclub

Hotel
53 RFT Building, Naguilian Road, Kayang Extension, Baguio City East, Baguio City, Philippines, 2600
Lobby
Lobby
Bar, Cafe and Lounge
Common Space
See all photos
Impressive
8.3/10
According to 52 guests
The place has a great vibe to it and comes with a cool veranda. Would recommend to others and would come back again.
Randall B.
See all reviews
Based on 7 traveler reviews
Parking
24-Hour Front Desk
Restaurant
WiFi

Nearby attractions
Burnham Park
(0.50 km)
Saint Louis Filigree Shop
(0.91 km)
Baguio Cathedral
(1.05 km)
Lourdes Grotto
(1.11 km)
Review by Traveloka users
Review
8.3
/10
Impressive
Cleanliness
8.69
Comfort
8.28
Meal
7.45
Location
7.86
Service
8.41

33 Traveloka customers have stayed in this hotel and given reviews:

9.3
I enjoyed my stay at the hotel. The staff are very accommodating and food is superb but the pillows, pillowcases, and comforter seem to smell a little like they have not been dried properly. Other than that, it was an excellent stay.
6.7
Our room is not yet ready when we arrived, I have reserved for almost a week before the date. We waited for about 20 mins. The floor is sticky also.
10.0
The place has a great vibe to it and comes with a cool veranda. Would recommend to others and would come back again.
9.4
It was superb! We will definitely go back!
8.9
Meals such as Filipino breakfast (Tapsilog etc.) and free coffee should also be served on top of the Korean meals which are affordable nonetheless. The location is not as good as other hotels because some taxi drivers does not know the hotel itself. More advertisements and other promotional strategies should be done in able to improve on this. As to cleanliness, service and comfort, I'm at awe of these categories. Great experience overall. Not only it has fast WiFi, but it has fast WiFi as well. Should I reiterate more on this?
6.3
The room is okay, it was clean and we are comfortable inside, even if it has no AC it was still very cold. We stayed for 2 nights, they gave us toiletries, new towels and complimentary water for each nights. But, we are not satisfied with their food even if we love Korean food, the staff who handles the free breakfast is not accommodating, the staff named joyce is fond in making side comments and very disrespectful, just the same on our second breakfast. That is all.
9.3
Superb service and excellent location
9.4
Very generous and clean room.
8.5
the hotel receptionist is approachable and good service. the room is clean and you feel comfortable.
9.7
Very comfortable to stay, you can relax without hearing any noise inside the room. The service is very good and fast.
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Based on
7 reviews
Rating
Rooms
Service
Value
Cleanliness
Review from
Business1
Couples2
Solo travel1
Family2
Friends getaway1
Rating Result
Very Bad
2
Bad
0
Average
4
Very Good
1
Extraordinary
0
Ann L
Not that bad
The hotel floors go downward. Our floor was not really in the basement coz the skies are still visible in the window, maybe the hotel is just on high ground. No airconditioning unit (Baguio temp so...) but electric fans can be requested (limited number). They accept cash and credit card. Food counter is open at 7am. Breakfast food selection includes simple Korean dishes (japchae, mandu, rice toppings etc) and some Filipino dishes. They can be taken out (in disposable containers) if you have to leave early. Coffee is not included in the breakfast.Also, it is connected to something like a discobar so it can be a little noisy if your room is closer to the disco floor.
Business - Aug 24, 2017
Ana C
Disappointing experience
There are a lot of insects such as mosquitos and cockroaches. We needed to request for the staff to spray insecticide in our room therefore we needed to stay out for a while. The staffs are dishonest. We accidentally left my power bank and cellphone charger at the hotel room when we checkout. We tried to contact Urban hotel, and they said that their attendants did not see anything left in our room when it was check. They said that they will have their CCTV reviewed, since then we are trying to keep in touch with them but they NEVER responded to our messages again. After we checkout we went straight home so we are sure that the items are left at the hotel room. I won't recommend nor stay at this hotel again. It is not about the price of the items that are lost, but it is with the honesty of the people working on this hotel.
Friends getaway - Mar 18, 2017
Maggie H
Awfully bad - everything!
Let me list down what me and my husband experienced by staying from this hotel. * We requested for the top floor, which means that since theirs is practically in the basement, they should've put us on the floor as we desired. 3rd basement, really? * The ventilation window was supposed to be an exhaust fan - part of my recommendation. The window served as an entry point for bugs like mosquitoes and cockroaches, which we apparently have experienced. One cockroach we saw crawling on our bed. No wonder the sheets were itchy. Mosquitoes were all over the place. * No cabinet. No decent chair. No Aircon. * Telephone never worked. Dial - 0 or any number to call outside - NEVER worked. * WiFi sucks bigtime. It barely worked. * The cable service barely worked. Since we cannot use the internet, we were expecting that at least TV works and only more than 10 stations were available. * Last, transport to nearest terminal is hard especially when traffic congestion is happening. If you prefer a closer one to the bus terminal, do not consider this place. There are inns near the transport for a lesser price.
Couples - Dec 12, 2016
irene p
Dorm-type
The room was located at the basement of the building. No air-conditioning, no cabinets, not even a table to put your belongings. The only consolation is that the hotel is new. Not to expect a lot since they offer the cheapest rate. No cable TV signal and weak WiFi should also be mentioned.
Family - Jul 26, 2016
Jeff M
Good Service
We have stayed here for 4 nights during my vacation in the PH. The room was somehow modern and the service was great! But be warned, the rooms don't have any cabinet for your clothes, an air condition, sofas or chairs, and tables. This hotel is good for a short stay, but if you are planning to stay for more than 2 days better considering other hotels around the city. The location however is quite nice, but comparing to other hotels, theirs is better. The top reason to stay here is the service. Staffs are very accommodating. The rooms are located under the ground of the lobby floor, given that, there's no elevator.
Couples - May 21, 2016
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Hotel facility

Description

Hotel policy

  • Public Facilities
    • Parking
    • Early check-in
    • 24-hour room service
    • Restaurant
    • Room service
    • WiFi in public area
  • General
    • Family room
    • Non-smoking room
    • Smoking area
    • Terrace
  • In-room Facilities
    • Cable TV
    • TV
  • Hotel Services
    • Early Check-in
    • 24-hour Receptionist
  • Accessibilty
    • Access friendly
  • Food and Drinks
    • Bar
  • Connectivity
    • WiFi in public area with surcharge

      Check-in and Check-out Time

      Check-in: 2:00 PM
      Check-out: 12:00 PM

      Location
      URBAN HOTEL is located in area / city Kayang Extension.

      The hotel has a very good location, also near the Baguio Airport, which is only 5.51 km away.

      There are plenty of tourist attractions nearby, such as Burnham Park within 0.5 km, and Saint Louis Filigree Shop within 0.91 km.

      About URBAN HOTEL

      For you, travelers who wish to travel comfortably on a budget, URBAN HOTEL is the perfect place to stay that provides decent facilities as well as great services.

      URBAN HOTEL is the smartest choice for you who are looking for affordable accommodation with outstanding service.

      24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

      Savor your favorite dishes with special cuisines from URBAN HOTEL exclusively for you.

      WiFi is available within public areas of the property to help you to stay connected with family and friends.

      URBAN HOTEL is the ideal choice for you who are looking for a comfortable yet affordable accommodation.

      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.