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  6. Winford Hotel

Winford Hotel

Winford Leisure & Entertainment Complex, MJC Drive, Sta. Cruz, Manila, Philippines
Others
8.6/10Very Good
According to 14 guests
See all reviews
Based on 23 traveler reviews
Parking
24-Hour Front Desk
Elevator
Restaurant
WiFi

Nearby attractions
Tayuman LRT Station
(0.49 km)
Blumentritt LRT Station
(0.64 km)
Bambang LRT Station
(0.92 km)
University of Santo Tomas
(0.98 km)
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Review by Traveloka users
Review
8.6
/10
Very Good
Cleanliness
9.08
Comfort
8.62
Meal
8.31
Location
8.62
Service
8.31

12 Traveloka customers have stayed in this hotel and given reviews:

9.7
Provide bidet on restroom please.
9.7
the service is superb, hotel is clean and the interior is really nice. Breakfast is great
9.4
Everything was great and we loved the place. Although I had a bunch of disappointing moments. Few of their staff weren't as friendly as the others and we wasted 40 minutes because of long queue during check-in. We got in our room way past our check-in time. Overall, we still enjoyed our stay.
6.2
Check-in process took one and a half hour!! And extension for check out to compensate for the loss hours during check in is still subject for approval? Wow!
10.0
Pls provide bidet on your restroom
10.0
Everything is great. The only problem is that the hotel doesn't have a bidet
5.4
bad attitude of receptionist and manager
10.0
Great for the family. Friendly crew.
10.0
It was awesome experience it's was so wonderful
9.4
Great service, Great hotel! Definitely coming back
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Based on
23 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business2
Couples2
Solo travel0
Family15
Friends getaway2
Rating Result
Very Bad
2
Bad
1
Average
5
Very Good
7
Extraordinary
8
Fojbmanila
Hidden Gem
Stayed here last January. The rates we have purchased online was indeed in good value. We stayed in the hotel during its preopening stage as attested by some areas not yet completed. The arrival area was dark and you would not know that it is a majestic hotel inside. We entered the casino entrance along the road and as you walk towards thefront desk, the hallway of white light chandeliers will guide you to your destination. Check in was smooth, you will be greeted by their friendly staff from the front desk and concierge. Kudos to Jamae and Charles for a warm welcome. Before you reach your room, you will pass by elegant hallways and photogenic landing areas. Now the main event, the room is decent in size but it is finely designed. Comfortable bed and pillows especially the blue hotdog pillow... I'd like to take it home haha. The only issue we've had in the room was the water seepage from the bathroom leaving the carpet wet. More on the little touches for a five star hotel is the room collaterals, i think the minibar pricelist could be presented better. Their swimming pool is an oasis. Fantastically designed and heated at night! There is also a pool bar. It was a romantic getaway indeed. Although, i think you should put matts in the locker rooms to prevent accidents. Marble and wet feet may not be a good combination. The showers are sexy, anyone can see you naked, i think you need to put some glass frosting :) lastly for the pool, the availability of rubber slippers and exta towels would be appreciated. After swimming, we've explored the hotel and it was stunning. The ballroom is huge! The bar has live entertainment and the casino can compete with the big players in the bay area. The next day we took our breakfast. Although not extensive as other hotels, their restaurant filled our tummies with yummy food - great way to start the day. Checkout was a breeze. Overall stay was very good. There are small details to address and once addressed, that will make them a shining 5 star property in the area. I recommended the hotel to my friends and they loved it as well. Will be back soon!
Couples - May 23, 2017
lawrencehiggins104
Visiting my family
Very nice hotel! Very convenient to everything. All hotel staff and personnel were professional, friendly, courteous! Room was awesome! Housekeeping staff were very good! I would definitely recommend this hotel to anyone who asks!
Family - May 22, 2017
jah_ninja
Just the AC
Stayed 3 nights new hotel air conditioner is superb (room/hallway) Snobbish guards Inattentive hotel staff, Not accommodating they all look intense and none of them is smiling especially those inside the restaurant. They all like giving "annoying stare" starting from those guards outside. Crowded pool what do you expect from free breakfast? embotido and bunch of cold food. and Beware of housekeepers They might accuse you of "something" by sneaking into your things.
Couples - May 21, 2017
speakupfreedom
A very nice hotel in Tayuman. At first we are hesitant to check in because of the reviews. But I enjoyed our stay.
I already stayed in the hotel for collectively 7 days in the last three months. It was a classy hotel and I did not expect that in Tayuman area. Rooms are very nice, as beautiful as with known 5 star hotels in Makati and entertainment city. My kids enjoyed the pool. Its a heated pool actually, And Iike that they check our nme first before we swim and that assures me that only hotel check in guest has access to it. The one that they should improve is their breakfast. Not so bad but nothing special. But hey, SM San Lazaro is just in front of the hotel so I have a lot of options where to eat.
Family - May 17, 2017
luxe_mom
A Far Cry from its sister property, Resorts World Manila.Scam of a hotel.Service staff extremely rude
We book our stays at Winford for our company guests due to its proximity to our office area and we book quite a number of stays per month. In all our bookings, each check-in would entail a huge commotion in front desk as they would require various whims.Knowing this, we always call ahead of time to ask for their so-called "requirements" like Cash Guarantee, etc. Winford is very badly run hotel. the building might appear new, yet, it is very badly managed or NOT even managed at all.Last night, our guest had to wait for 30 minutes before given a room because the front desk staff refuse to honor his voucher because it was booked under a different person's name. That said person already called the front desk earlier to endorse to them that we have a guest coming in. We are even providing a cash guarantee for the said stay. Upon discussion with their utterly arrogant Front Office Manager Vangie, not only did she offer dozens of excuse, but she refuse to apologize for the incident. Lesson: if you do NOT want to please people, DO NOT BE in the HOSPITALITY business. Staff are rude, lobby is reeking of smoke. This hotel is for shady gamblers only and should not even be called a "hotel" but just a Shady Casino in a Shady Area. They can't even hire a proper manager and front desk staff who knows how to deal with customers. Give this hotel a miss, its not worth the hassle. few months ago, same incident happened with our company guest wherein we had to rush to the hotel at midnight just to settle the absurd requirements of the front desk! it is a shame for this hotel to be even called a part of the Resorts World Manila group, a pure disgrace!
Business - May 16, 2017
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You'll be asked to pay the following charges at the hotel:

  • Deposit: PHP 2,500.00 per night

We have included all charges provided to us by the property. However, charges cansee more

Hotel facility

Description

Hotel policy

  • Hotel Services
    • 24-hour Receptionist
    • Concierge
    • Luggage storage
    • Porter
    • Tours
  • Public Facilities
    • Elevator
    • Parking
    • Restaurant
  • Transportation
    • Area shuttle with surcharge
    • Valet parking with surcharge
  • Shuttle Service
    • Airport transfer with surcharge
  • Things to Do
    • Casino
  • Connectivity
    • Free WiFi

Check-in and Check-out Time

Check-in: 2:00 PM
Check-out: 12:00 PM

Location
Winford Hotel is a hotel in a good neighborhood, which is located at Santa Cruz.

The hotel has a very good location, also near the Ninoy Aquino International Airport (MNL) Airport, which is only 12.7 km away.

The hotel is located only 0.49 km away from Tayuman LRT Station Station.

Not only well positioned, but Winford Hotel is also one of hotels near the following Tayuman LRT Station within 0.49 km and Blumentritt LRT Station within 0.64 km.

About Winford Hotel

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Winford Hotel exclusively for you.

Winford Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Winford Hotel.

You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.