Mercure Katowice Centrum

Overall great room and stay. Breakfast could have had a little more choice.

Always good!!!!

Greeted with a warm welcome, staff were all friendly, the lounge area is comfy and cosy, great to enjoy a drink. The rooms were clean and spacious too, great value for money. Location is also fab, right opposite the shopping center and a two minute stroll from the Christmas markets!

Super hotel: świetna lokalizacja, wygląd, super personel. Zdecydowanie polecam!

Ac great

Stuff helpful and friendly recommend this hotel.

Nice room, easy check-in service, friendly staff and great breakfast.

I did not have any breakfast.

Always good, every thing is perfect.

Cancel this reservation because we got sick!!!!

This is a great place to stay if you want to be within walking distance from the main attractions and neighbourhoods. The staff is wonderful and friendly. The hotel restaurant/bar is very comfortable. The hotel was for us a modern home for a few days. Katowice was a surprise for its progressive, modern approach and its Silesian pride.

The hotel is conveniently located near the train station, and it was immaculate. Also, the small things make a difference, which is why I'm writing to say the body wash (Elemental Herbology) in the hotel smells so good. I will definitely stay again.

Good hotel in a great location. Staff is not very flexible.

Convenient location, good bar

Our room was large and very comfortable with excellent air con. It had everything you needed. The staff were professional, friendly and efficient. It was an excellent location next to everything. The bar was a nice environment for drinks. The price was extremely good value for money. I can't think how it could be improved other than a shower cubicle rather than a shower over a bath but that is personal choice.

very good

Always good !!! Perfect for short stay!!!

Walking distance from the main attractions. Lots of restaurants around the facility.

No problems at all. Very pleasant stay.

The hotel is good and clean, but the service especially from front desk is terrible. I sent an email a month ago for connecting rooms for the family, but they have put us on different floors....after asking to put at least on the same floor for 10 minutes. the person agreed to do something. We asked for twin room he put us in rooms with only one queen bed. I asked to bring a roll in bed, they answered they don't have any in the hotel. Once on the floor where the rooms were, i noticed inside the storage room where the housekeeper kept their stuff two roll in beds. I went back to reception desk and they still argue there was on roll in beds in the hotel even after showing picture! Both people at the front desk didn't want to be bothered and continuously speak to each other in polish. Very surprised with that kind of service at an ACCOR hotel.