Famous Crows Lisbon Suites

The worst hotel I’ve ever stayed in. When I walked into the reception, the smell of the property immediately made it feel like a junkyard. There was nobody at the reception desk, and at that point I was already considering booking another hotel right away—but I decided to at least see the room. When I finally got to the room, it was even more uncomfortable than the reception area. The smell persisted, and you could hear everything happening next door, including someone’s phone buzzing, as if they were inside your room. I booked another hotel within 10 minutes and left. I didn’t even care about getting a refund, Just I cannot imagine staying there for more than 30 minutes. Simply unacceptable standards for a hotel. Also a lot of homeless in the area and one of the homeless man was sitting right in front of the hotel entrance, chanting something weird. Can’t imagine a family staying there how unsafe it would be.

Can't get a better location. Comfortable, safe. Just a really nice stay.

The room was big, well located and very clean. The staff explained everything and gave good recommendations.

Nice room, its a old building with charm but very comfortable for a couple. No issues with walking upstairs... felt secured and it in the middle of street and walk to many key touristic places. Enjoyed it.

Clean room and all amenities as described and expected. The best part was our ease of check in and out and our wonderful host, he was delightful and showed us around our building and neighborhood. The views of the city were amazing from our room on the 3rd floor with access to downtown Belem.

Very nice accommodations for my pre-cruise stay.

Perfect spot to view and go to the Monastery and famous sites.

The top of the door in my first room on the first floor was open/broken and leads to the courtyard. It seems unsafe. I wish it was clearer when I booked that there is no 24 hour reception. It makes me worry in case I could not get back in or had an emergency issue. I didn't get the codes by email for my second stay but the same ones to get in the building were not changed so I was able to get in. Seems like that could be a safety issue since lots of people now have the codes. Rooms were clean and staff were nice though I had to wait a bit when I first got there for someone to come to drop my bags. I really like the area.

Very clean staff very helpful

Pedro is a gentleman. He took care of my stay with open arms. Extremely grateful to have stayed in this lovely well located and comfortable place. Highly recommend it.

Room was awesome, staff were friendly and accommodating, lots to see and do in the area and public transportation was safe and easy to use, no language issues, highly recommended!

A little dated ....but for thr price it was great ...great location !

Best location! Great service. Very clean. All you need for a perfect stay in Lisbon. Thank you Pedro!

Excellent accommodations. Great location!!! Clean, comfortable room. Friendly staff. We had a wonderful stay!!!

Would recommend hotel and locstion

Pedro is amazing!

Fantastic place and location. Pedro is so friendly and helpful. Comfortable bed. Quiet room. Close to all the Belém action and train station. Exceeded our expectations for the price.

Great Staff and property! Francisco checked me in and he was Very Helpful! Place was clean and quiet. Will definitely stay here again

We reserved a family studio. The room was very spacious and had a working air conditioning! We went in April and the two other hotels we went to before this one thought it was too early to allow AC.. so we had to open the windows and endure the noise in the street during the night. So, we were really happy when we saw that the AC was working at this hotel. It is located in the heart of Belém, which was really nice. They change the towels every 3 days and bedsheets once per week, but it was okay with us since we already change our bedsheets once per week at home and we care about the environment. Otherwise, the room is clean ! The only major downside is that they don't have an elevator so you have to climb a set of steep stairs with your suitcase (we had two 25kg suitcases, so it was a nightmare). They could at least put a ramp to roll our suitcases on. Also, we arrived at 12pm at the hotel and the door was locked. We then learned there is no reception before 3pm and after 8pm. However, once you check in they give you a PIN Code and you can access the building at anytime. The owner, Pedro, is the one at the reception. He is very nice and speak many languages! He was a bit intense/too much and talked a lot at first (our feet were in pain so we couldn't wait to reach our room) but was more discreet and respectful of our privacy in the next days. You'll have to take the bus/metro if you want to go downtown Lisbon and it is generally crowded. I would still go again !

Room with a beautiful garden view and balcony. It was challenging to get hot water in the morning in spite of confirmation of hot water service during the hotel reservations. However Anna in cafeteria finally helped me to get hot water.