Hotel Real Palacio

Hotels
8.6
/10
Very Good
996 reviews

What Guests Say About Their Stay

AYEHUBIRHAN

10.0
/ 10
The room was very clean. The staff was very helpful. It was a very comfortable room with the right temperature. I didn’t need to use the gym, but there is an option.

Genie

10.0
/ 10
We always love staying at Real Palacio. A hidden gem in the middle of everything!

Michael

10.0
/ 10
Clea, safe, near three different metro stops and a few bars, cafes, and restaurants.
In the Area
See Map
Rua Tomas Ribeiro 115, São Sebastião da Pedreira, Lisbon, Distrito de Lisboa, Portugal, 1050-228

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Hotel Real Palacio is located in area / city São Sebastião da Pedreira. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Real Palacio

Rua Tomas Ribeiro 115, São Sebastião da Pedreira, Lisbon, Distrito de Lisboa, Portugal, 1050-228
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Discover More About Hotel Real Palacio

Location


Hotel Real Palacio is located in area / city São Sebastião da Pedreira.

About Hotel Real Palacio

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Real Palacio exclusively for you.

Hotel Real Palacio is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Hotel Real Palacio.

All facilities in Hotel Real Palacio

Others Hotel Real Palacio
Others

Hotel Services

  • Tours
  • Wedding service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Elevator

Things to Do

  • Hot tub
  • Health club
  • Sauna
  • Steam room

General

  • Banquet
  • Parking (surcharge)
  • Terrace

Business Facilities

  • Meeting rooms
  • Business center
  • Conference rooms

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Hotel Real Palacio

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 7.5 for children
  • Self parking fee: EUR 9 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Real Palacio
147
Number of floors in Hotel Real Palacio
6
Another facilities in Hotel Real Palacio
Tours, Wedding service, Luggage storage, Multilingual staff, 24-hour Receptionist

Frequently asked question in Hotel Real Palacio

What are available facilities at Hotel Real Palacio?
There are top facilites at Hotel Real Palacio such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Real Palacio?
The standard check-in time at Hotel Real Palacio is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Hotel Real Palacio provide breakfast?
Yes, Hotel Real Palacio provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Real Palacio?
Hotel Real Palacio is a 5.0-star hotel.
How many floors does Hotel Real Palacio have?
Hotel Real Palacio has 6 floors.
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More Reviews from Other Guests in Hotel Real Palacio

8.6
Very Good
From 996 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

8.8

Sort by
Most Relevant
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Traveler Reviews Hotel Real Palacio

Number of reviews per page
20
40
Top reviews
Silvia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff was friendly and made our visit to Lisbon happy and memorable
George
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Issues with WiFi Otherwise a great place to stay.
Lorraine
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Lovely room. Good location. Great staff
BRENDA
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Beautiful safe accommodations for our first day in Lisbon
Maritza
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Shop nearby clean rooms
AYEHUBIRHAN
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The room was very clean. The staff was very helpful. It was a very comfortable room with the right temperature. I didn’t need to use the gym, but there is an option.
Genie
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

We always love staying at Real Palacio. A hidden gem in the middle of everything!
Martin
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Not really a 5 star hotel. More like a 3 star. Not a great location. Poorly run
Juan
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

This is NOT A 5 Start Hotel I give this hotel a 3 Start and I travel a lot in Europe and the Caribbean Breakfast was bad I recommended to eat breakfast out side the hotel the rooms need to be updated the towels were very old
Delsy
2.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The A/C in the room was not working, and the staff the hotel were not informed anything. I am not recommended this hotel.
Natalia
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Great location, quiet area, three stops away from the centre by Metro. Direct line from the airport as well. Hotel is nice and clean, lovely staff. The only thing, we didn’t like it was a breakfast venue, some strange underground hall with no windows. Breakfast itself was ok. Apart from that, great place to stay.
maged
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Very helpful staff Clean room Hard to access the tub (high wall) Excluding area yet can be reached by uber Very old facility and furniture
Kinda
icon-Family
Family
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Unfortunately, I wouldn't rate this hotel as a 5 star. The rooms are outdated, the AC is not very functional and there were ants in the bathroom. The breakfast is OK, but it's unfortunate that it is in a convential hall when they have nicer dining areas in the hotel.
Karl
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Great room and friendly staff. Hotel in a nice quiet area out of the main centre. 5 minute walk to a metro station. Unfortunately during our stay the spa and hot tub were closed for refurbishment and the gym also needs some attention.
Lida
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Disappointing Experience – Not a 5-Star Hotel by Any Means This hotel may have been considered five-star in the past, but unfortunately, that no longer seems to be the case. From the moment we arrived, the room key cards were a constant issue. They repeatedly stopped working, and each time we had to return to reception to have them reactivated—often waiting in long queues just to access our own room. This quickly became frustrating and unacceptable for a hotel of this supposed calibre. While the hotel advertises several beautiful restaurants and bars, they were all closed during breakfast hours. Instead, breakfast was served in a dull, uninviting conference room with poor lighting and zero atmosphere. Even worse, there was no fresh coffee—only a machine with powdered milk. I’ve been to Lisbon many times and have stayed in both four and five-star hotels, and I’ve never experienced breakfast of such low quality. As seen in my photos, the room itself was also disappointing—stained carpets, an unpleasant view, and a high level of street noise that made it difficult to rest. To top it off, we noticed a bag of leftover Uber Eats food sitting outside a room in the hallway for two full days, creating a bad smell throughout the floor. Overall, this hotel was a major letdown. Save your money and look elsewhere—you can find much better value and service elsewhere in Lisbon!
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Janis
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Great property Excellent breakfast Very nice restaurant at the property
Timothy
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Great place to stay
Jose
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Excelent! Not expensive a four star!
Daniell
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Rooms were very outdated and dirty. Carpet had stains all over it. Bathroom toilet was not cleaned well when we checked in. They charged you for making the nespresso coffee in the room. I stayed 4 nights and they only provided me with one bottle of water. The only good thing is the location of the hotel.
sara
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Service at bar and resturant was VERY SLOWat resturant we waited over 15 min. There was only one other couple
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hotel Real Palacio

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 996 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Real Palacio

Number of reviews per page
20
40
Top reviews
Silvia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff was friendly and made our visit to Lisbon happy and memorable
George
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Issues with WiFi Otherwise a great place to stay.
Lorraine
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Lovely room. Good location. Great staff
BRENDA
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Beautiful safe accommodations for our first day in Lisbon
Maritza
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Shop nearby clean rooms
AYEHUBIRHAN
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The room was very clean. The staff was very helpful. It was a very comfortable room with the right temperature. I didn’t need to use the gym, but there is an option.
Genie
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

We always love staying at Real Palacio. A hidden gem in the middle of everything!
Martin
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Not really a 5 star hotel. More like a 3 star. Not a great location. Poorly run
Juan
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

This is NOT A 5 Start Hotel I give this hotel a 3 Start and I travel a lot in Europe and the Caribbean Breakfast was bad I recommended to eat breakfast out side the hotel the rooms need to be updated the towels were very old
Delsy
2.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The A/C in the room was not working, and the staff the hotel were not informed anything. I am not recommended this hotel.
Natalia
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Great location, quiet area, three stops away from the centre by Metro. Direct line from the airport as well. Hotel is nice and clean, lovely staff. The only thing, we didn’t like it was a breakfast venue, some strange underground hall with no windows. Breakfast itself was ok. Apart from that, great place to stay.
maged
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Very helpful staff Clean room Hard to access the tub (high wall) Excluding area yet can be reached by uber Very old facility and furniture
Kinda
icon-Family
Family
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Unfortunately, I wouldn't rate this hotel as a 5 star. The rooms are outdated, the AC is not very functional and there were ants in the bathroom. The breakfast is OK, but it's unfortunate that it is in a convential hall when they have nicer dining areas in the hotel.
Karl
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Great room and friendly staff. Hotel in a nice quiet area out of the main centre. 5 minute walk to a metro station. Unfortunately during our stay the spa and hot tub were closed for refurbishment and the gym also needs some attention.
Lida
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Disappointing Experience – Not a 5-Star Hotel by Any Means This hotel may have been considered five-star in the past, but unfortunately, that no longer seems to be the case. From the moment we arrived, the room key cards were a constant issue. They repeatedly stopped working, and each time we had to return to reception to have them reactivated—often waiting in long queues just to access our own room. This quickly became frustrating and unacceptable for a hotel of this supposed calibre. While the hotel advertises several beautiful restaurants and bars, they were all closed during breakfast hours. Instead, breakfast was served in a dull, uninviting conference room with poor lighting and zero atmosphere. Even worse, there was no fresh coffee—only a machine with powdered milk. I’ve been to Lisbon many times and have stayed in both four and five-star hotels, and I’ve never experienced breakfast of such low quality. As seen in my photos, the room itself was also disappointing—stained carpets, an unpleasant view, and a high level of street noise that made it difficult to rest. To top it off, we noticed a bag of leftover Uber Eats food sitting outside a room in the hallway for two full days, creating a bad smell throughout the floor. Overall, this hotel was a major letdown. Save your money and look elsewhere—you can find much better value and service elsewhere in Lisbon!
Read More
Janis
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Great property Excellent breakfast Very nice restaurant at the property
Timothy
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Great place to stay
Jose
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Excelent! Not expensive a four star!
Daniell
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Rooms were very outdated and dirty. Carpet had stains all over it. Bathroom toilet was not cleaned well when we checked in. They charged you for making the nespresso coffee in the room. I stayed 4 nights and they only provided me with one bottle of water. The only good thing is the location of the hotel.
sara
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Service at bar and resturant was VERY SLOWat resturant we waited over 15 min. There was only one other couple
Number of reviews per page
20
40