ESJ Beach Hotel

Service Apartment
6.8
/10
Pleasant
4,470 reviews

What Guests Say About Their Stay

Rose

10.0
/ 10
The hotel is located by the beach. It is a great Hotel if you want save money on breakfast. The property has lots of restaurants nearby and supermarkets where you can buy groceries.

Andre

10.0
/ 10
Our room was clean, comfortable, and the housekeeping was accommodating. We had one issue with a room not respecting the quiet time, but the staff was very understanding and made sure the issue was resolved. Great, friendly staff. Highly recommend.

Maria

10.0
/ 10
Amazing, spacious and in front of the beach! The hotel needs renovation because that door for my room was destroyed and damaged! But in general I had a great time I would love to stay there again
In the Area
See Map
6165 Isla Verde - Ave Carolina, Cangrejo Arriba Barrio, Carolina Municipio, Puerto Rico, 00979

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at ESJ Beach Hotel is a good choice when you are visiting Cangrejo Arriba Barrio. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around ESJ Beach Hotel

6165 Isla Verde - Ave Carolina, Cangrejo Arriba Barrio, Carolina Municipio, Puerto Rico, 00979
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Lobby ESJ Beach Hotel
Lobby 2 ESJ Beach Hotel

Discover More About ESJ Beach Hotel

Welcome to the ESJ Beach Hotel, your premier destination for an unforgettable stay in Carolina, Puerto Rico. Nestled along the beautiful coastline, ESJ Beach Hotel offers a perfect blend of relaxation, adventure, and authentic island charm. Whether you're planning a romantic getaway, a family vacation, or a solo escape, our hotel provides an exceptional experience designed to make you feel right at home. Room rates at ESJ Beach Hotel start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

ESJ Beach Hotel Location

ESJ Beach Hotel is ideally situated in the vibrant Cangrejo Arriba Barrio of Carolina, Puerto Rico. Located just a short drive from the Luis Muñoz Marín International Airport (SJU), approximately 15 minutes away, and about 20 minutes from the bustling San Juan metropolitan area, our location offers both convenience and tranquility. You'll find us easily accessible, providing a perfect base for exploring the island's many wonders. The atmosphere surrounding ESJ Beach Hotel is one of serene coastal beauty, offering direct access to the beach, where you can feel the warm sand between your toes and listen to the soothing sounds of the ocean. It’s a peaceful retreat that still keeps you close to the excitement of local life and attractions.

ESJ Beach Hotel Facilities & Services

Facilities for guests at ESJ Beach Hotel are designed to cater to every need, ensuring a comfortable and enjoyable stay. Our comprehensive services aim to provide convenience and leisure for all our visitors.

  • Swimming Pools:

    Enjoy our sparkling outdoor swimming pools, perfect for a refreshing dip or lounging under the Caribbean sun. Open daily from 8:00 AM to 8:00 PM.
  • Fitness Center:

    Stay active in our well-equipped fitness center, featuring modern cardio and weight training equipment. Open daily from 6:00 AM to 10:00 PM.
  • Spa and Wellness Center:

    Indulge in rejuvenating treatments and massages at our tranquil spa. Services are available from 9:00 AM to 7:00 PM, with prices varying based on treatment.
  • Kids' Club:

    A fun and engaging space for our younger guests, offering supervised activities and entertainment. Open from 9:00 AM to 5:00 PM.
  • On-site Dining:

    Savor delicious culinary experiences at our various restaurants and bars.
  • Complimentary Wi-Fi:

    Stay connected with free high-speed internet access throughout the hotel.
  • Free Parking:

    Ample free parking is available for guests who choose to drive.
  • Concierge Services:

    Our dedicated concierge team is available to assist with tour bookings, transportation, and any special requests.

ESJ Beach Hotel Room Types

Discover a range of comfortable and well-appointed accommodations with the diverse room types of ESJ Beach Hotel. Each room is designed to provide a relaxing sanctuary after a day of exploration or beachside enjoyment.

  • Standard Room:

    Available with either a King or two Queen beds. Offers a Garden View or Ocean View. Non-smoking rooms are standard. Some rooms feature a bathtub.
  • Deluxe Room:

    These rooms offer enhanced space and amenities, with options for King or two Queen beds. Enjoy a City View or Ocean View. Non-smoking. Bathtub available in select rooms.
  • Junior Suite:

    A spacious option with a separate seating area. Available with a King bed. Offers panoramic Ocean Views. Non-smoking. Bathtub included.
  • One-Bedroom Suite:

    Ideal for families or longer stays, featuring a separate living room and bedroom. Available with a King bed in the bedroom. Ocean View. Non-smoking. Bathtub included.
  • Penthouse Suite:

    Our most luxurious offering, providing expansive living space, premium amenities, and breathtaking Ocean Views. Non-smoking. Bathtub included.

ESJ Beach Hotel is pleased to offer a limited number of pet-friendly rooms. Please inquire about specific conditions and a cleaning fee of PHP 1,500 per pet, per stay.

ESJ Beach Hotel Dining & Restaurants

Embark on a culinary journey at ESJ Beach Hotel, where our dining venues offer a delightful array of flavors to satisfy every palate. From casual bites to elegant dinners, experience the best of local and international cuisine.

  • La Terraza Restaurant:

    Enjoy breakfast, lunch, and dinner with stunning ocean views. Specializing in fresh seafood and international dishes. Estimated price per person: PHP 800 - PHP 1,500. Operating hours: 7:00 AM - 10:00 PM.
  • El Faro Bar:

    Relax with a handcrafted cocktail or a light snack at our beachfront bar. Perfect for sunset drinks. Estimated price per person: PHP 400 - PHP 800. Operating hours: 11:00 AM - 11:00 PM.
  • Poolside Cafe:

    Offering casual fare and refreshing beverages by the pool. Ideal for a quick bite. Estimated price per person: PHP 300 - PHP 600. Operating hours: 10:00 AM - 6:00 PM.

ESJ Beach Hotel Nearby Attractions and Activities

Discover the vibrant surroundings of ESJ Beach Hotel with a variety of attractions and activities just a stone's throw away. Immerse yourself in the culture, nature, and entertainment that Carolina and its neighboring areas have to offer.

  • Isla Verde:

    A beautiful island paradise known for its pristine beaches and excellent snorkeling and diving spots. A short boat ride away.
  • El Yunque National Forest:

    The only tropical rainforest in the U.S. National Forest System, offering hiking trails, waterfalls, and diverse flora and fauna. Approximately a 45-minute drive.
  • Old San Juan:

    Explore the historic cobblestone streets, colorful colonial architecture, and impressive fortresses like El Morro and San Cristobal. About a 20-minute drive.
  • Plaza Las Américas:

    The largest shopping mall in the Caribbean, offering a wide range of retail stores, dining options, and entertainment. Approximately a 15-minute drive.
  • Carolina Beach (Playa de Carolina):

    The local beach adjacent to the hotel, perfect for sunbathing, swimming, and enjoying water sports. Within walking distance.

If you are looking for other activities around ESJ Beach Hotel, check out the best deals on Traveloka: Recommended activities in Carolina!

How to Get to ESJ Beach Hotel from the Airport

Getting to ESJ Beach Hotel from Luis Muñoz Marín International Airport (SJU) is convenient and straightforward. We offer several options to suit your travel needs and budget, ensuring a smooth transition from your flight to your relaxing vacation.

  • Hotel Private Airport Transfer:

    For the utmost convenience and comfort, ESJ Beach Hotel offers a private airport transfer service. Our professional drivers will meet you at the arrivals hall and escort you directly to the hotel. Price: Approximately PHP 1,200 - PHP 1,800, depending on vehicle type. Book this airport transfer service in advance through our concierge.
  • Metered Taxis:

    Official airport taxis are readily available outside the arrival terminals. They operate on a meter system, ensuring fair pricing. Estimated fare: PHP 300 - PHP 500. Journey time: Approximately 15-20 minutes.
  • Ride-Hailing Services:

    Popular ride-hailing services are also available for pick-up at designated areas outside the airport terminals. Prices can vary based on demand and traffic. Estimated fare: PHP 250 - PHP 450.
  • Rental Cars:

    If you prefer to have your own transportation during your stay, several car rental companies operate at SJU airport. This offers flexibility for exploring the island at your own pace.

Summary of Why You Should Choose to Stay at ESJ Beach Hotel

Choosing ESJ Beach Hotel for your next vacation in Carolina, Puerto Rico, guarantees an experience filled with comfort, convenience, and memorable moments. Our prime beachfront location, excellent facilities, and warm hospitality make us the ideal choice for travelers seeking a perfect island escape.

  • Prime Beachfront Location:

    Enjoy direct access to the beautiful shores of Carolina Beach.
  • Exceptional Facilities:

    From sparkling pools to a rejuvenating spa and a well-equipped fitness center, we have everything you need for relaxation and recreation.
  • Diverse Dining Options:

    Savor delicious cuisine at our on-site restaurants and bars, offering a taste of local and international flavors.
  • Comfortable Accommodations:

    Our range of room types, from Standard Rooms to luxurious Suites, ensures a comfortable stay for every guest. Check

    Room availability at ESJ Beach Hotel

    for your desired dates.
  • Convenient Access:

    Easily reachable from the airport and a great starting point for exploring nearby attractions.

Ready to experience the magic of ESJ Beach Hotel?

Booking ESJ Beach Hotel

is simple and secure through Traveloka. We invite you to explore our offerings and secure your perfect getaway. For more options, you can Book budget hotels in Carolina Municipio or Easily book domestic and international flights at low prices.

All facilities in ESJ Beach Hotel

Bar, Cafe and Lounge ESJ Beach Hotel
Bar, Cafe and Lounge
Entertainment Facility ESJ Beach Hotel
Entertainment Facility
Fitness Center ESJ Beach Hotel
Fitness Center
Common Space ESJ Beach Hotel
Common Space
Lobby ESJ Beach Hotel
Lobby

Sports and Recreations

  • Game room
  • Table tennis
  • Billiard
  • Fitness center

Public Facilities

  • Smoke-free area
  • Coffee shop
  • Elevator

Hotel Services

  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

Things to Do

  • TV lounge
  • Beach towel

Accessibilty

  • Wheelchair accessible
  • Accessible parking

Nearby Facilities

  • Laundry
  • ATM/Banking

Transportation

  • Limited parking

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Terrace

Accommodation Policy & General Information in ESJ Beach Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
16:00 - 11:00
Check-out:
Before 11:00

Pets

Service Animals Allowed

Additional Policy

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 30.00 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach towels
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe

We have included all charges provided to us by the property.

Professional property host/manager, No cribs (infant beds) available, Property uses a professional cleaning service, By ocean, Parking height restrictions apply, Essential workers only - NO
  • Fee for cooked-to-order breakfast: approximately USD 15.00 to 25.00 for adults, and USD 10 to 20 for children
  • Early check-in fee: USD 75.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - 11:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at ESJ Beach Hotel
66
Number of floors in ESJ Beach Hotel
17
Another facilities in ESJ Beach Hotel
Game room, Table tennis, Billiard, Fitness center, Smoke-free area

Frequently asked question in ESJ Beach Hotel

What are available facilities at ESJ Beach Hotel?
There are top facilites at ESJ Beach Hotel such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at ESJ Beach Hotel?
The standard check-in time at ESJ Beach Hotel is starting from 16:00 - 11:00 while the latest check-out time is at Before 11:00
Does ESJ Beach Hotel provide breakfast?
Yes, ESJ Beach Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of ESJ Beach Hotel?
ESJ Beach Hotel is a 3.5-star hotel.
How many floors does ESJ Beach Hotel have?
ESJ Beach Hotel has 17 floors.
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More Reviews from Other Guests in ESJ Beach Hotel

6.8
Pleasant
From 4,470 reviews
Cleanliness

7.0

Room Comfort

7.2

Location

9.0

Service and Facilites

7.8

Sort by
Most Relevant
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Traveler Reviews ESJ Beach Hotel

Number of reviews per page
20
40
Top reviews
Martha
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This was an unacceptable experience. Check in was at 4 and the room was not ready until 5. We were then provided keys that did not work and did not have a remote to control the air. I had to go down to the office three times which wasted slot of our vacation time and I was late to a scheduled dinner. The manager avoided me and I was told that I would be provided a credit for the room which I did not receive. Will never stay here again.
Read More
Conrad
icon-with Friends
with Friends
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The photos are very old because the property is run down and under a lot of construction. There is no pool and based on what I heard from the locals the pool been out of services for over 2 years. The property is nicely locales near the airport and there are plenty food options within walking distance. Beach access is easy.
catherine
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

stay was great
Rose
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel is located by the beach. It is a great Hotel if you want save money on breakfast. The property has lots of restaurants nearby and supermarkets where you can buy groceries.
Maria
icon-Family
Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The rooms were great. However, finding the hotel is tricky because it’s actually attached to the ESJ Towers. Also, the parking is in a basement garage which was a little difficult and dark.
Tyrise
icon-with Partner
with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Water didn’t work
Evelyn
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very good
hope
icon-with Friends
with Friends
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

There was no hot water the entire stay, no towels exchanged, no trash removal . When notified the front desk they had no other rooms , said hot water was broken and not fixable. Offered us to shower in the gym locker room across the property
Marion
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was very friendly and helpful
Julian
icon-with Partner
with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Dirty towls were giving. No hot water. Stains on sheets. Also sometype of bugs in bed that bit me and my girlfriend that causes many bites on our legs and back. . Of course no pool but you can use other hotel pools for a 100.00 charge per day. That is the deal the hotel made with the surrounding hotels if you want to use the pool. The view was nice and great location right on the bech..
Read More
Joan
icon-Family
Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was ok. Confusing layout of hotel and condos combined. Pool was long out of commission.
Annette
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

All of the above! All of the amenities were missing: no beach towels, no hairdryer, no coffee maker, no iron, a bucket, but no mop. I made reception aware of all of these missing items so that I would not get charged for them, and every time I mentioned it the person at reception would say “oh right away we’ll get those things up to you“ but it never happened. I asked for beach towels and had to wait one and 1/2 hours until housekeeping brought it up. This is after she told me that she would bring them right up. The staff did not seem to care about any issues that you had. We had to fend for ourselves otherwise the room was big and comfortable other than the bed which hurt my back. I would not stay there again.
Read More
Nancy
icon-with Friends
with Friends
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

horrible staff manager was super rude
Tara
icon-with Friends
with Friends
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Blood stained rug, no running water, the pool was all torn up, the curtains and blankets have holes, showers curtain disgusting, the game room nothing worked, no gym, Forced to pay an additional 210 at ck in for daily cleaning, no one cleaned our room all week until the night before check out and at that it was a halfassed job, bar is a joke, the indoor staff was rude. This was my first trip to PR- next trip I will select a different hotel for sure. I would not recommend at all.
Read More
Charlette
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

My stay was great. Room was clean and staff was awesome
Angelo
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room are clean and the staff are very friendly
Tiffany
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Amazing Experience close to everything
Lou
icon-with Children
with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room was very clean and staff was courteous. Having full efficiency kitchen and unit with washer and dryer was key as room service was unpredictable. We would not stay there again if room did not have all amenities we had. Also we had to change rooms first night because of awful view on ground floor. Lot of disrepair on exterior of building. Pool and hot tub is an awful eye sore.
Read More
Lina
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The service was terrible. The sheets and curtains were stained and dirty. Every day we asked for towels for the room to be cleaned and they would say yes. We would return from being out and there would be towels and to find out that they didn’t clean the room or even remove the garbage. The vicinity had a water situation and we were ok with that, but not to have the bathroom cleaned or even remove the garbage was discussing. To of the employees at the main office yesed me to death and nothing would be taken care of. The pool is under construction, and there are no beach chairs available. Overall, this was a terrible experience. Terrible hospitality services and discussing to say the least. We had to stay because unfortunately everything was sold out around us for the long weekend.
Read More
Ronnie J
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The Hotel it self is Outdated, nothing like the pictures on the website. Housekeeping never showed up to clean the room, we only received new towels every other day, we had to dump our own garbage. The only good thing I can say is despite the Hotel being outdated it is Clean but I know I will not stay there again.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 ESJ Beach Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
6.8
Pleasant
From 4,470 reviews
Cleanliness

7.0

Room Comfort

7.2

Location

9.0

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews ESJ Beach Hotel

Number of reviews per page
20
40
Top reviews
Martha
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This was an unacceptable experience. Check in was at 4 and the room was not ready until 5. We were then provided keys that did not work and did not have a remote to control the air. I had to go down to the office three times which wasted slot of our vacation time and I was late to a scheduled dinner. The manager avoided me and I was told that I would be provided a credit for the room which I did not receive. Will never stay here again.
Read More
Conrad
icon-with Friends
with Friends
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The photos are very old because the property is run down and under a lot of construction. There is no pool and based on what I heard from the locals the pool been out of services for over 2 years. The property is nicely locales near the airport and there are plenty food options within walking distance. Beach access is easy.
catherine
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

stay was great
Rose
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel is located by the beach. It is a great Hotel if you want save money on breakfast. The property has lots of restaurants nearby and supermarkets where you can buy groceries.
Maria
icon-Family
Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The rooms were great. However, finding the hotel is tricky because it’s actually attached to the ESJ Towers. Also, the parking is in a basement garage which was a little difficult and dark.
Tyrise
icon-with Partner
with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Water didn’t work
Evelyn
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very good
hope
icon-with Friends
with Friends
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

There was no hot water the entire stay, no towels exchanged, no trash removal . When notified the front desk they had no other rooms , said hot water was broken and not fixable. Offered us to shower in the gym locker room across the property
Marion
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was very friendly and helpful
Julian
icon-with Partner
with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Dirty towls were giving. No hot water. Stains on sheets. Also sometype of bugs in bed that bit me and my girlfriend that causes many bites on our legs and back. . Of course no pool but you can use other hotel pools for a 100.00 charge per day. That is the deal the hotel made with the surrounding hotels if you want to use the pool. The view was nice and great location right on the bech..
Read More
Joan
icon-Family
Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was ok. Confusing layout of hotel and condos combined. Pool was long out of commission.
Annette
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

All of the above! All of the amenities were missing: no beach towels, no hairdryer, no coffee maker, no iron, a bucket, but no mop. I made reception aware of all of these missing items so that I would not get charged for them, and every time I mentioned it the person at reception would say “oh right away we’ll get those things up to you“ but it never happened. I asked for beach towels and had to wait one and 1/2 hours until housekeeping brought it up. This is after she told me that she would bring them right up. The staff did not seem to care about any issues that you had. We had to fend for ourselves otherwise the room was big and comfortable other than the bed which hurt my back. I would not stay there again.
Read More
Nancy
icon-with Friends
with Friends
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

horrible staff manager was super rude
Tara
icon-with Friends
with Friends
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Blood stained rug, no running water, the pool was all torn up, the curtains and blankets have holes, showers curtain disgusting, the game room nothing worked, no gym, Forced to pay an additional 210 at ck in for daily cleaning, no one cleaned our room all week until the night before check out and at that it was a halfassed job, bar is a joke, the indoor staff was rude. This was my first trip to PR- next trip I will select a different hotel for sure. I would not recommend at all.
Read More
Charlette
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

My stay was great. Room was clean and staff was awesome
Angelo
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room are clean and the staff are very friendly
Tiffany
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Amazing Experience close to everything
Lou
icon-with Children
with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room was very clean and staff was courteous. Having full efficiency kitchen and unit with washer and dryer was key as room service was unpredictable. We would not stay there again if room did not have all amenities we had. Also we had to change rooms first night because of awful view on ground floor. Lot of disrepair on exterior of building. Pool and hot tub is an awful eye sore.
Read More
Lina
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The service was terrible. The sheets and curtains were stained and dirty. Every day we asked for towels for the room to be cleaned and they would say yes. We would return from being out and there would be towels and to find out that they didn’t clean the room or even remove the garbage. The vicinity had a water situation and we were ok with that, but not to have the bathroom cleaned or even remove the garbage was discussing. To of the employees at the main office yesed me to death and nothing would be taken care of. The pool is under construction, and there are no beach chairs available. Overall, this was a terrible experience. Terrible hospitality services and discussing to say the least. We had to stay because unfortunately everything was sold out around us for the long weekend.
Read More
Ronnie J
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The Hotel it self is Outdated, nothing like the pictures on the website. Housekeeping never showed up to clean the room, we only received new towels every other day, we had to dump our own garbage. The only good thing I can say is despite the Hotel being outdated it is Clean but I know I will not stay there again.
Number of reviews per page
20
40