DoubleTree by Hilton Hotel Oradea

friendly staff

The room had an unpleasant smell, reminiscent of stale milk. It was impossible to open the window to air it out before bed because the windows were permanently closed. There was no water in the room or anywhere in the hallway. There was only paid water from the bar. This was the first time I'd encountered such a problem in a hotel. Every hotel always provides water in the guest room or a bottle and a dispenser in the hallway for refilling. Finally, breakfast. We requested scrambled eggs with onions and vegetables (tomatoes, peppers, fresh chives, etc.), a very basic dish. Instead, we received an omelet with mushrooms (mushrooms are not vegetables; they're a separate category). The omelet was also very salty, even extremely salty. Later, I showed them a photo of the dish I was referring to—scrambled eggs—and we still received an omelet, but slightly mixed to make it a bit more like scrambled eggs. However, it wasn't what we asked for. If the chef can't prepare such a simple dish, he can always tell me and invite me into the kitchen, and I'll make it myself. It's really not a problem for me, I just ask for honesty and the opportunity. The situation was somewhat saved by the lady at the front desk, who was very kind.

The cost of €16,00 each time we wanted to use the pool is a joke. We were not aware of this and the staff did not care. Wifi was horrible and the front desk had to give us a router to connect.

Very nice hotel, very clean, waiting staff very helpful, reception staff not so vety comfortable beds, great spa area, although check you have access

We loved everything, with the exception of having to pay for parking. The front office staff was very kind and helpfull. They are a great addition to your company!

Clean, tidy and comfortable. All I really want from a hotel. Staff friendly and helpful.

Service not OK. We had to ask for ways to heat the room that was very cold. No water pressure in the shower.

every things is good,

All was good. Unfortunately we did not get a room with a river view.

Nice quiet area. Reasonable priced. Buffet breakfast was good.

They advertise a lovely pool, BUT we were not allowed to use it without having to pay over 100 Euro over 3 days. We were not told this till too late. Message to Hilton, other hotels have a pool and let their guests actually use it. Without a rip off fee! You should very clearly tell people before they book they can't use the pool without paying high fees! Breakfast also is far too expensive for Romania. Some nice rooms ours had a horrible view. If you stay here dont get cheapest room. Staff are nice and friendly, but not very helpful, should tell guests how they can use free trams, etc.

The hotel is clean, with decent rooms, very good breakfast, and within 20-25 minutes walk from downtown. The only negative on our side is that we paid for a room with balcony and we got a balcony right next to the HVAC vents, which made it unusable.

Used as a stop gap en route to Istanbul by motorbike. Everything was good but bed was far too hard and did not get a good sleep. Not the fault of the hotel per se but of all the hotels used so far this was by far the least comfortable bed.

5 star service from a 4 star hotel. All the staff give this hotel the Hilton standard. The Hilton chain should be proud. Loved the smiles from all of them.

The time of breakfast was too late in the morning, nit start until 7:00am

Beautiful room and neighbor.

Service of staff was superb. Facility amenities scream ambiance. However the material used in making of headboard should be changed and not used again as discoloration from use extremely noticeable. I was surprised having seen the rest of the room and facility that they had not been removed.

Convenient and professional place to stay. It was clean and the staff very courteous. We had nice drinks in the bar area. It was quiet and restful.

Had to pay 50RON extra for parking which seemed a lot for a small town like Oradea and the high rate fee you pay already for the room… should be included in the room fee

Thank you for your service Stuff was nice and helpful We will return again