Hotel Casa Capsa

Thank you

Thank you

For a 5-star hotel, this was severely lacking. There was no iron or ironing board, and despite asking the hotel reception we were not provided one. Check-in was pretty onerous. We had to fill in forms and also provide the same information verbally. The hotel itself had a nice bed, good air conditioning and a very good shower pressure. It also had a good location in the centre of Bucharest! Depending on what you're looking for, this hotel could be good or bad, but don't book it if you want to spend a lot of time in the hotel.

Casa Capșa is a beautiful historic hotel, and I have no complaints about the age of the building, the traditional furniture, or the carpets. It is a historic property, and I understand that preserving its character is part of its appeal. My concerns are about things that directly affect guest comfort and safety and that can be improved without changing the hotel’s historic nature. The biggest issue was the bathroom. The bathtub is equipped with a folding splash screen that does not effectively keep water inside the tub. Every shower resulted in a significant amount of water on the bathroom floor, leaving it wet and very slippery. I requested extra towels to manage the water, and I got them immediately, but they quickly became completely soaked. To make matters worse, the hair dryer is permanently mounted on the wall, forcing guests to stand in the wet area while drying their hair. The room’s beverage setup was also disappointing. Instead of proper glasses and cups, disposable paper cups were provided. This is a small detail, but it does not reflect the level of quality and attention to detail that guests generally expect from a five-star hotel. The bedding was another weak point. The linens and overall sleeping experience felt basic and lacked the comfort and quality that are associated with a 5 star hotel. This being said, the hotel staff was friendly and helpful, and I loved the location.

Unactive bsr😅

Capsa's location is great, close to everything: Cismigiu, restaurants and libraries. Also, the sweet treats and service at Capsa shop is exquisite. The staff accomodated my mom's needs promptly. We had a nice sejour!

Had a wonderful stay . Hotel is a very old building from 19th century. It was giving museum vibes as well.

The only positive thing about this hotel is the location in the center of Bucharest. Everything else sucks from air condition not working to outdated furniture , dirty old carpets. Maybe the hotel was a hit 100 years ago but nothing change in 100 years. Breakfast was also pretty poor, you can step out of the hotel and have a million places to enjoy . They did not make the bed from one day to another only changed the towels Very disappointing, this is not a 5 star hotel.

Hotel staff was not very welcoming or helpful, but it has a wonderful history and many charming features.

Can not fault. Staff were friendly and welcoming and helpful. Room was clean and well kept. Shower had great water pressure. Location was perfect.

Very good

Room was hot, A/C would not cool down since it’s one unit connected to the hotel and they had heater due to cold weather outside. They did sent me a fan.. When checking out, staff charged me incorrectly for breakfast and then just said to email them for reimbursement. Breakfast was not the best, very crowded and host had attitude. Would not stay here again.

Very helpful and friendly staff

Nice location, good staff

We would stay here again for sure

The hotel is located in a very great area, good breakfast buffet. The hotel is old style but its well maintained, big room and bathroom, very clean.

It’s a beautiful historic building, friendly staff I recommend it

We stayed 3 nights. Night staff gentleman was tired, no smile. Lady at front desk reception was very helpful the following Day & nights. Housekeeping was excellent! Keeping toiletries refilled and bed made everyday. Wonderful architecture, beautiful hotel. Location was very good for walking to sights around old town visited Caru Cu Bere beer hall, for lunch it was excellent.

A very special experience. Revived glory of a historical hotel and restaurant in the heart of Bucharest. I return here every time I visit Bucharest.

AC totally down made the stay impossible. Thinking it is a mishap we requested transfer to another room to find out ALL available rooms suffer of the same AC problem- this is not acceptable for a 5-star establishment We then requested transfer to a different hotel. A different room with functional AC miraculously became available… Bad Luck you’ll say. It’s beyond a happenstance though The bathroom shower