Mercure Bucharest City Center

Very clean room, lots of space and seating. Breakfast was ok. Towels were very small and not the softest.

The carpet in the room was really old. It was cold at night, we asked the reception for a blanket and they told us to come downstairs and get it. The next day we saw that the blanket was dirty and we deliberately put it on the floor so they could replace it, but when they cleaned the room, they simply turned the blanket over so that they wouldn't see it. Of course, I came and turned to see everything. And they put a blanket from the floor with a stinky stain on the bed. Just disgusting.

Friendly reception staff, clean rooms, quite accessible to the city

Quiet room, close to shops.

Room was very spacious and clean. Hotel excellent location with friendly staff.

A nice hotel in a great location with wonderful staff.

Excellent service and accommodation.

The Mercure is conveniently located and delightfully maintained. All of the staff were helpful and friendly. Rooms were pleasant, clean, and had nice amenities for travelers. I dined at the restaurant for breakfast and several other meals and found it to be of good quality. Definitely recommend!

Location

Nice location and great stay

All

Good spacey room, got the two bed single we asked for. Staaf is professional, friendly.

Check in time strictly 3pm , cleaning service had to be called to come clean rooms even though make up room sign on for 4 hours

We arrived extremely late (5am after a missed flight and delays). My mother is elderly and we were offered no help with luggage. The front desk staff seemed annoyed we were so late, I called ahead but further delays occurred so I understand that would be annoying waiting for us. On the plus side the hotel was very clean. Housekeeping staff were super friendly. The breakfast was excellent, the restaurant staff was very helpful and friendly. There is parking for an additional fee which I recommend as there would be no where else to park. In the heart of old town bit still very quiet. Check out was a much more friendly experience with a different staff member. I would chose a different hotel on the next Bucharest visit. The cold welcome was not a good start to our trip.

Lovely newish facility well maintained. Appreciate the Mercure’s efforts at being eco- friendly. The clerk who checked us in comped the mini bar, which was appreciated, although when getting to our room we found the bar was significantly under stocked. Also although we booked the room for 2 adults there was only one robe and one pair of slippers. On the second day of our stay the room was not cleaned nor coffee/tea restocked and dirty dishes removed. Plan on returning to Bucharest someday, but likely won’t stay at the Mercure.

Good central location, though still quiet for the evening. Good selection of foods for a breakfast reasonably priced

We are returning guests and we liked it again. The location is great, service is wonderfull, the rooms are comfortable and brakefast is varied

Good hotel, untrained staff what a pitty, overall good facilities and well cleaned room!

Nice stay. Great location.

We really enjoyed staying here - there was a problem with the room on the first day but the staff worked hard to resolve. Breakfast options were superb and the location was near some really nice restaurants thank you