How many rooms are available at Hotel Boss?

Hotel Boss has 1500 rooms in total.

Does Hotel Boss provide parking?

Yes, Hotel Boss provides parking. Please confirm details directly with the hotel.

Does Hotel Boss have a swimming pool?

Yes, a swimming pool is available at Hotel Boss.

Does Hotel Boss provide early check-in?

Yes, early check-in is available at Hotel Boss, subject to availability. Please contact the hotel directly to arrange this.

Does Hotel Boss provide late check-out?

Yes, late check-out is available at Hotel Boss, subject to availability. Please contact the hotel directly to arrange this.

What do past guests say about Hotel Boss?

Hotel Boss is well-known for its Location, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

PHP | EN

Support

Search Hotels

Hotel Boss

Name: Hotel Boss
Address: 500 Jalan Sultan Road , Bugis, Singapore, 199020, 500 Jalan Sultan Road, Singapore, 199020, Singapore
Rating: 8.3

Hotels

Preferred Partner Plus

Sustainable Hotel

8.3

/10

Very Good

7,749 reviews

What Guests Say About Their Stay

Staff Friendliness (154)

Distance To City Center (151)

Accessibility (151)

Bedroom (151)

rini

10.0

/ 10

“Excellent service from the staff! They kindly allowed me to check in early, which made my day so much easier. Very friendly, helpful, and professional. Truly appreciated!

M***a

10.0

/ 10

Hotel staff is friendly, room is minimalist but the amenities are fully provided, and they have bidet, the view from room is great. Location is great, near tourist attractions and near good restaurants. The breakfast is efficient and the staffs are nice, the food is great. There is self service laundry area and swimming pool

N***a

9.4

/ 10

I had a pleasant stay at Hotel Boss and would like to give a special shout-out to James at the reception. He was friendly, professional, and very helpful throughout my stay. Check-in was fast, the room was clean, and the hotel location is extremely convenient near Lavender MRT and plenty of food options. Thank you, James, for the great hospitality! 🙌🏻👏🏻

Sulastri

8.7

/ 10

I just want to say thank you so much to James for helping us with patience to check us in. He is so helpful and friendly and gave us many suggestions for things to do in Singapore. Thank you again.

Karunia F. D.

9.4

/ 10

The staff are friendly especially Yi Ren who helped us during our check in. He is really helpful and accommodating. The location was perfect for those who loved to use public transport, the bus stop is literally in front of the hotel and it's near to lavender mrt station. The city view served at its best. We've got a room with singapore flyer, mbs and arab street view from our room. Overall it was a pleasent experience to stay here and surely will become top pick for our next trip to sg

In the Area

See Map

500 Jalan Sultan Road , Bugis, Singapore, 199020

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Highlights at This Property

As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.

Great value in its class

High-quality service

Hotel Boss is a hotel is located at Bugis. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Speed up your search by choosing what you need

Price Display

Now you can enjoy more benefits, including the option to pay near your stay date!

Got it

What's around Hotel Boss

500 Jalan Sultan Road , Bugis, Singapore, 199020

Discover More Places

Discover More About Hotel Boss

Hotel Boss Rates per Night

Planning your trip and wondering about Hotel Boss hotel rates? You're in the right place! Hotel prices can fluctuate, so it's always a good idea to check for the latest hotel promotion. Hotel Boss room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Hotel Boss hotel rates? Traveloka is your go-to for finding great deals and ensuring you get the most value for your stay.

Hotel Boss Location & Address

Hotel Boss is located at 500 Jln Sultan, Singapore 199020. It's situated in the Bugis area of Singapore, known for its vibrant nightlife and street food. The hotel is approximately 2 km from the city center.

How to go to Hotel Boss from Airport

Getting to Hotel Boss from Changi Airport (SIN) is easy, with several convenient options available. Here's a breakdown to help you plan your transfer from airport to hotel:

Taxi (most direct): Taxis are readily available at the airport and offer a comfortable ride directly to the hotel.
Ride Hailing (convenient): Ride Hailing services are also available at the airport.
MRT (most affordable): Take the MRT from Changi Airport Station to Bugis Station. From Bugis Station, it's a short walk to Hotel Boss.
Airport Shuttle (semi-private): Some hotels offer airport shuttle services. Check with Hotel Boss for availability and booking details.

Tips: For the most convenient route, consider a taxi or ride-hailing service for a direct transfer. If you're on a budget, the MRT is a great option, but be prepared for a bit of walking.

Hotel Boss Reviews & Summary

Want to know what other travelers think about Hotel Boss? Hotel reviews often highlight the hotel's excellent location and value for money. Guests frequently praise the friendly staff and the hotel's proximity to public transport and local attractions.

A standout feature is the rooftop pool, offering stunning city views. One guest raved, "Hotel Boss was fantastic! The location was perfect for exploring Bugis, and the staff were incredibly helpful. I'd definitely stay here again!"

Hotel Boss Room Types Available

Hotel Boss offers a variety of hotel room type to suit different needs and preferences. Here's a look at the different hotel room types available:

Superior Room: Comfortable and well-appointed, with options for city views.
Deluxe Room: More spacious, often with upgraded amenities and views.
Family Room: Designed to accommodate families, with extra space and beds.
Premier Room: Offers premium features and often includes access to exclusive lounge areas.
Suites: For those seeking extra luxury, suites provide separate living areas and enhanced amenities.

Smoking/non-smoking rooms are available. Please check with the hotel for specific room features like bathtubs or bidets. Pet-friendly options are not available.

Hotel Facilities in Hotel Boss

Hotel Boss provides a range of hotel amenities to enhance your stay. Here's a look at the hotel facilities:

Rooftop Swimming Pool: Enjoy a refreshing swim with city views.
Fitness Center: Stay active with a well-equipped gym.
Business Center: For business travelers, a convenient space to work.
Laundry Service: Available for guests' convenience.
24-Hour Front Desk: Assistance is always available.

Operating hours and extra fees may apply for certain facilities. Please check with the hotel for details.

Hotel Buffet or Restaurant/Cafe in Hotel Boss

Hotel Boss offers several dining options to satisfy your cravings. Here's a look at the hotel buffet and restaurant/cafe options:

The Coffee Belt: A cafe serving coffee, pastries, and light meals.
Restaurant: Offers a variety of cuisines.

Prices per person and opening hours vary. Please check with the hotel for the latest information. Special or signature dishes are available.

Hotel Boss Airport pickups and How to Book

For a smooth arrival, Hotel Boss offers airport pick-up services. Here's how to arrange your hotel to airport transfer:

Contact the Hotel: Reach out to Hotel Boss directly via phone or email.
Provide Flight Details: Give your flight number, arrival time, and the number of passengers.
Advance Notice: It's recommended to book your airport pick-up at least 24 hours in advance.

Nearby MRT Station & Bus Stops

Getting around from Hotel Boss is easy with convenient access to public transport. Here's a look at the nearby MRT station and bus stops:

Bugis MRT Station: Approximately a 5-minute walk from the hotel.
Nicoll Highway MRT Station: A short distance away, providing access to other lines.
Bus Stops: Numerous bus stops are located near the hotel, offering extensive routes.

You can use an EZ-Link card or a contactless payment method for MRT and bus fares. EZ-Link cards can be purchased at MRT stations and convenience stores.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities? Hotel Boss is ideally located near several family-friendly attractions. Here are some nearby places to visit:

Singapore Zoo: A world-renowned zoo with diverse animal exhibits. (Distance: Approximately 20 km, Entry Price: ₱3,000)
Gardens by the Bay: Explore the iconic Supertree Grove and Cloud Forest. (Distance: Approximately 3 km, Entry Price: ₱2,000)
Singapore Botanic Gardens: A UNESCO World Heritage site with beautiful gardens and walking trails. (Distance: Approximately 6 km, Entry Price: Free)
ArtScience Museum: Discover interactive exhibits and art installations. (Distance: Approximately 3 km, Entry Price: ₱1,500)
National Museum of Singapore: Learn about Singapore's history and culture. (Distance: Approximately 2 km, Entry Price: ₱1,000)

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near Hotel Boss (Bugis)

Bugis is a food lover's paradise! Here are some nearby dining options:

The Food Place: A popular food court offering a variety of local and international cuisines.
Zam Zam Restaurant: Famous for its delicious murtabak and other Indian-Muslim dishes.
Haji Lane: A vibrant street with cafes and restaurants offering diverse culinary experiences.

Local Street Food:

Hainanese Chicken Rice: A Singaporean classic, available at many hawker stalls.
Laksa: A spicy noodle soup with coconut milk and seafood.
Kaya Toast: A traditional breakfast of toast with kaya jam and butter.
Chilli Crab: A must-try seafood dish with a spicy tomato-based sauce.
Satay: Grilled skewers of marinated meat served with peanut sauce.

Shopping places near Hotel Boss (Bugis)

Bugis offers great shopping options. Here are some nearby shopping places:

Bugis Street Market: A bustling market with clothing, souvenirs, and street food.
Bugis Junction: A modern shopping mall with a mix of retail stores and dining options.
Bugis+: Another shopping mall with a variety of fashion, lifestyle, and entertainment options.

Other Places to Stay Near Hotel Boss

If you're looking for other accommodation options near Hotel Boss, here are some choices:

Luxury/5–6 Star Hotels Nearby:

The Ritz-Carlton, Millenia Singapore
Marina Bay Sands
The Fullerton Bay Hotel

For 5-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Four-Star Hotels Nearby:

Hotel G Singapore
Parkroyal on Beach Road
Andaz Singapore

For 4-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Three-Star Hotels Nearby:

Ibis Singapore on Bencoolen
V Hotel Lavender
Hotel Mi

For 3-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Hotel Availability & Booking

Ready to book your stay at Hotel Boss? Check hotel availability and make your hotel reservations through Traveloka for a seamless experience. With Traveloka, you can easily find the best room booking options and secure your stay with ease.

All facilities in Hotel Boss

Swimming Pool

Fitness Center

Functional Hall

Common Space

Lobby

Food and Drinks

A la carte breakfast
A la carte dinner
A la carte lunch
Restaurant with AC
Bar
Breakfast
Buffet breakfast
Breakfast (surcharge)
Cafe
Continental breakfast
Dining area
Set menu dinner
Set menu lunch

Public Facilities

Parking
Coffee shop
Early check-in
Elevator
Late check-out
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

Hotel Services

Concierge
Money changer
Doorman
Early Check-in
Front desk
24-hour Receptionist
24-hour security
Late Check-out
Laundry service
Luggage storage
Multilingual staff

Nearby Facilities

ATM/Banking
Beauty salon
Gift shop
Grocery
Hair salon
Laundry
Shops
Supermarket

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Refrigerator
Shower
TV

General

AC
Clothes dryer
Family room
Non-smoking room
Swimming pool
Smoking area

Business Facilities

Business center
Computer station
Conference room
Meeting facilities
Photocopier
Projector

Transportation

Limited parking
Parking with surcharge
Secure parking

Things to Do

Fitness center
Outdoor pool

Connectivity

Free WiFi

Accessibilty

Accessible parking

Accommodation Policy & General Information in Hotel Boss

Important Note

Minimum check in age: 18 years old

Breakfast time start from 06:30 until 10:30.

Smoking is strictly not allowed in this property, and smoking area is available.

Pets are NOT allowed.

Hotel may accept Early check in, subject to room availability, with additional fee.

Hotel may accept Late check out, subject to room availability, with additional fee.

Our pool and recreational area are temporarily closed until 31 Dec 2020.

Since the start of the COVID-19 outbreak, the Singapore Government has progressively implemented a series of measures to reduce the risk of imported cases and slow the transmission of the virus. Since the current environment continues to be an issue Worldwide Hotels has taken the recommendation from STB ( Singapore Tourism Board ) to implement tighter safe distancing measures within the F&B Outlets on property.

As of April 6th until notified all Worldwide Hotels will provide only A La Carte Breakfast vs current Buffet Breakfast.

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 11:00

General Check-in Instructions

A paid shuttle service will be available throughout the Singapore Airshow 2026, providing convenient transportation between the hotel and the Changi Exhibition Centre.
In accordance with Hotel Licensing and National Registration Regulations, guests are required to present a valid form of government regulated identification (e.g original passport, Photo ID card) upon check-in. Any other forms of identification - such as Digital Singpass ID and any other form of membership cards are strictly not accepted for the registration process.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.

Read All

General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 15:00 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hotel Boss	1500
Number of floors in Hotel Boss	19
Another facilities in Hotel Boss	A la carte breakfast, A la carte dinner, A la carte lunch, Restaurant with AC, Bar

Frequently asked question in Hotel Boss

What are available facilities at Hotel Boss?

There are top facilites at Hotel Boss such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Hotel Boss?

The standard check-in time at Hotel Boss is starting from From 15:00 while the latest check-out time is at Before 11:00

Does Hotel Boss provide breakfast?

Yes, Hotel Boss provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Hotel Boss?

Hotel Boss is a 4.0-star hotel.

How many floors does Hotel Boss have?

Hotel Boss has 19 floors.

See All

More Reviews from Other Guests in Hotel Boss

Overall Ratings & Reviews Hotel Boss

Traveloka (6,849)

Other sources (900)

8.5

Very Good

From 6,849 reviews

Provided by travelers on

Cleanliness

8.6

Room Comfort

8.4

Meal

8.0

Location

8.8

Service and Facilites

8.4

People often mention about Hotel Boss

All

Staff Friendliness (125)

Distance to City Center (117)

Bedroom (114)

Accessibility (113)

Check-in/out Time (109)

Bathroom (109)

Hotel Area (104)

Surroundings (100)

Wifi (99)

Ambiance (91)

Sort by

Most Recent

Format

With Text

Preferences

All Ratings, Current App Language, See all reviews

Traveler Reviews Hotel Boss

Number of reviews per page

Customer reviews

Y***i

Leisure

9.7

/10

Reviewed 4 hour(s) ago

A comfortable hotel for families, clean, strategically located, and friendly and responsive staff. I'll definitely stay here again next time I go to Singapore.

See original

Find this review helpful?

Z***y

Medical

8.7

/10

Reviewed 1 day(s) ago

The receptionist was unfriendly, even though the hotel is large and always busy.

See original

Find this review helpful?

Z***y

Medical

9.1

/10

Reviewed 1 day(s) ago

unfriendly hotel staff

See original

Find this review helpful?

Verified Traveler

Staycation

10.0

/10

Reviewed 3 day(s) ago

Safe and comfortable rooms. Toilets are equipped with bidets. Water heaters are available. Neat and clean. Close to Lavender MRT station and a mosque. Food is available on Jalan Sultan, Bugis Junction, and Mustafa Center.

See original

Find this review helpful?

Accommodation's Reply

11 Dec 2025

Dear Guest, Thank you for your excellent review! We’re delighted to hear that you found your room safe, comfortable, and well-equipped, and that you enjoyed our convenient location near Lavender MRT, local dining, and shopping areas. We look forward to welcoming you back on your next visit. Sincerely, Hidayah (Ms.) Hotel Boss Team

Verified Traveler

9.7

/10

Reviewed 3 day(s) ago

fresh towels everyday! We didnt get room slippers but I got a pair after I asked the cleaner. Bath shampoo/soap smells amazing. Easy check out, just returned the key and done!

Find this review helpful?

Johanna N.

Leisure

9.7

/10

Reviewed 4 day(s) ago

Stayed here for the Singapore Marathon trip. Very clean room, good location, near to Lavender MRT and food. Staff ok. Had a great check in and Check Out time with Andy the Reception Staff. Will definitely stay there again 👍

Find this review helpful?

Accommodation's Reply

11 Dec 2025

Dear Johanna, Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed your stay during the Singapore Marathon, and that our clean rooms, convenient location, and Andy’s attentive service made your experience a memorable one. We look forward to welcoming you back on your next visit to Singapore. Sincerely, Hidayah (Ms.) Hotel Boss Team

Jasmin R.

9.1

/10

Reviewed 7 day(s) ago

Is good for stay and location is strategic

3 people find it helpful

Accommodation's Reply

06 Dec 2025

Dear Jasmin, Thank you for your kind review and for staying with us. We’re delighted to hear that you enjoyed your stay and appreciated our strategic location. We look forward to welcoming you back on your next visit! Warm regards, Hidayah (Ms) Guest Services Manager

rini

10.0

/10

Reviewed 1 week(s) ago

“Excellent service from the staff! They kindly allowed me to check in early, which made my day so much easier. Very friendly, helpful, and professional. Truly appreciated!

1 people find it helpful

Accommodation's Reply

11 Dec 2025

Dear Rini, Thank you for your wonderful feedback! We’re thrilled to hear that our staff made your stay easier and more enjoyable with their friendly, helpful, and professional service. Early check-in is our pleasure, and we’re glad it made a difference for you. We look forward to welcoming you back soon. Sincerely, Hidayah (Ms.) Hotel Boss Team

Yuliana

8.5

/10

Reviewed 1 week(s) ago

Staff of boss hotel especially Mr. James is very friendly helpful and responsive. Thanks to Mr. James.. See you next time.Rgds John Phantony.

See original

Find this review helpful?

Accommodation's Reply

08 Dec 2025

Dear John, Thank you for your wonderful 8.5 rating! We’re delighted to hear that you enjoyed your stay and found Mr. James to be friendly, helpful, and responsive. Your kind words will surely be shared with him. We look forward to welcoming you back next time! Warm regards, Hidayah | Hotel Boss Team

Yuliana

Leisure

9.4

/10

Reviewed 1 week(s) ago

Mr. James hotel staff is very friendly & helpful, thank you Mr. James.

See original

Find this review helpful?

Accommodation's Reply

08 Dec 2025

Dear Yuliana, Thank you for your wonderful 9.4 rating! We’re delighted to hear that Mr. James made your stay pleasant with his friendly and helpful service. Your kind words will surely be shared with him. We look forward to welcoming you back for another enjoyable stay! Warm regards, Hidayah | Hotel Boss Team

T***I

9.4

/10

Reviewed 1 week(s) ago

Many tourists. The room I booked was small. But clean. Satisfied.

See original

Find this review helpful?

Accommodation's Reply

08 Dec 2025

Dear T***I, Thank you for your wonderful 9.4 rating! We’re glad to hear that you found your room clean and were satisfied with your stay, despite the compact size. We hope to welcome you back for another enjoyable visit in the future! Warm regards, Hidayah | Hotel Boss Team

Fei L.

Leisure

9.1

/10

Reviewed 2 week(s) ago

The room is a bit small, but it's really nice, not luxurious but enough and not excessive 🧡

See original

1 people find it helpful

Accommodation's Reply

03 Dec 2025

Dear Fei L., Thank you for sharing your feedback. We are glad to hear that you enjoyed your stay and found the room cozy and comfortable, even if it was a bit small. We appreciate your kind words and look forward to welcoming you back for another pleasant stay. Warm regards, Hidayah | Hotel Boss Team

Cicik P. P.

9.4

/10

Reviewed 2 week(s) ago

Very good location in SG. Close to business, shopping, and eateries. Considering other hotels in SG and the price, this hotel definitely has to be considered when visiting SG.

Find this review helpful?

Accommodation's Reply

03 Dec 2025

Dear Cicik P. P., Thank you for sharing your wonderful feedback. We are delighted to hear that you appreciated our convenient location near business areas, shopping, and eateries. It’s great to know that you found our hotel a good choice in Singapore considering the value. We look forward to welcoming you back for another enjoyable stay. Warm regards, Hidayah | Hotel Boss Team

Dwi A. S.

8.8

/10

Reviewed 2 week(s) ago

The staff was very nice and helpful. I was here with my husband and my kids.

Find this review helpful?

Accommodation's Reply

03 Dec 2025

Dear Dwi A. S., Thank you for taking the time to share your feedback. We are delighted to hear that you and your family enjoyed your stay and that our staff were helpful and accommodating. We look forward to welcoming you back for another enjoyable visit. Warm regards, Hidayah | Hotel Boss Team

Y***n

Business

9.7

/10

Reviewed 2 week(s) ago

Very excited, however room is too small.

Find this review helpful?

Accommodation's Reply

03 Dec 2025

Dear Guest, Thank you for sharing your feedback. We are glad to hear that you were excited about your stay and hope you enjoyed your time with us. We also appreciate your note regarding the room size. Your comments are valuable, and we will keep them in mind as we continue to improve our guest experience. We look forward to welcoming you back in the future. Warm regards, Hidayah | Hotel Boss Team

m***d

Leisure

9.7

/10

Reviewed 2 week(s) ago

Nice, got a free upgrade and a friendly check-out from the receptionist, Mr. Iskandar. The location is close to several mosques, including the Sultan Mosque, near Lavender.

See original

1 people find it helpful

Accommodation's Reply

27 Nov 2025

Dear Guest, Thank you for taking the time to share your feedback. We are thrilled to hear that you enjoyed your stay and appreciated the free upgrade and flexible check-out provided by Mr. Iskandar. We are also pleased that our location was convenient for visiting nearby landmarks, including Masjid Sultan and Lavender. Your kind words mean a lot to us, and we will be sure to share your feedback with Mr. Iskandar and the entire team. We look forward to welcoming you back on your next visit! Warm regards, Dian Front Office Supervisor

J***e

Leisure

7.9

/10

Reviewed 2 week(s) ago

No window , No air circulation

Find this review helpful?

Accommodation's Reply

06 Dec 2025

Dear Guest, Thank you for sharing your feedback and for staying with us. We’re sorry to hear that your room did not meet your expectations in terms of natural light and air circulation, as the windows in our rooms cannot be opened. For your next visit, we recommend booking a City View room or a balcony-type room, which offers better ventilation and a more open feel. We hope this will make your stay even more comfortable. Warm regards, Hidayah (Ms) Guest Services Manager

C***a

Leisure

10.0

/10

Reviewed 2 week(s) ago

The hotel is very comfortable, you can take a city bus straight in front of the hotel.

See original

Find this review helpful?

Accommodation's Reply

28 Nov 2025

Dear C***a, Thank you for sharing your wonderful feedback! We’re delighted to hear that you found your stay comfortable and enjoyed the convenience of having a city bus right in front of the hotel. We look forward to welcoming you back to Hotel Boss on your next visit to Singapore. Warm regards, Dian Front Office Supervisor

Haryanto L.

9.7

/10

Reviewed 3 week(s) ago

Strategic location, close to public transportation.

See original

Find this review helpful?

Accommodation's Reply

24 Nov 2025

Dear Haryanto, Thank you for your excellent rating and for staying with us! We’re glad to hear that you found our location strategic and convenient to public transportation. Your feedback is greatly appreciated. We look forward to welcoming you back on your next visit. Warm regards, Hidayah (ms) Hotel Boss Team

F***o

Business

8.3

/10

Reviewed 3 week(s) ago

the room is a bit damp and somehow the floor seems to be bit dirty, with sands around it. the sheets is also not that clean. lift is a bit weird beause there's no apparent feedback whether it's already pressed or not

2 people find it helpful

Accommodation's Reply

25 Nov 2025

Dear F***o, Thank you for taking the time to share your feedback with us following your recent stay. We appreciate your honesty, as it helps us improve the experience we provide to our guests. We sincerely apologize for the discomfort you encountered with the room conditions, including the dampness, cleanliness of the floor and sheets, and the inconvenience caused by the lift button not giving clear feedback. This is certainly not the standard we strive to maintain. Please be assured that our housekeeping and maintenance teams have been informed and corrective actions are being taken to prevent such issues from recurring. Thank you once again for bringing these matters to our attention. We hope to have the opportunity to welcome you back and provide you with a much improved and more comfortable stay. Warm regards, Dian Front Office Supervisor

Number of reviews per page

Ready to make up your mind?

Book Your Stay Now

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.