love the location. near halal food and mosque. walking distance to kampung glam and bugis market. hotel is clean

The hotel offers good service and is clean. Luggage storage is available, and there's a hairdryer, but no bidet. There's a window, but the view is of another building (555). The room isn't very soundproof; you can hear the hallway quite clearly.

Friendly staff, early check-in, lots of restaurants in the hotel area, bus stop in front of the lobby, near MRT, near McD, near Bugis. Spacious room, can accommodate 3 suitcases at once! I really like it!!!!

Very pleasant and very friendly service.

The hotel is clean. I do like the room and service. The staff is friendly, especially those who came to clean the room. The worse thing was indian customers who always shouted in front of my room everyday I stayed there. So, the proper soundproof will be the right choice to add on --- quite necessary.

Very clean & staff are friendly

1. hygiene: my son has a bad allergy reaction due to a dusty air-con or bed. either one, he was healthy when going outside from the hotel and always has a bad cough when the air con is on inside the room. i have experienced a congested nose as well every time the air con is on. 2. hospitality: from such a 4-stars “claimed” hotel, staff mostly not friendly, especially customer service/receptionist below. once i asked to send housekeeping to clean up the trash can and they told me to put the trash can outside my room instead of sending their staff. secondly, my nanny left her card inside the room & my husband called the receptionist to help with the room access, again they told my husband to come down and take it by himself instead! lastly, what has made me very upset is when i already landed in jakarta and realized that my son's favorite blue manta plush toys from the oceanarium were left in the hotel room, i called them to check. again, the staff answered very rudely in a rushed manner saying they had checked and found nothing, after the second call i made & i clearly in an upset tone, she turned her voice in a better manner. if you don’t have a good service attitude and expect all guests to do self-service, then don’t be in the hospitality business. shame on you. i will not come back to this hotel again.

Good location. Good price/value

Good location, near to mall, MRT, food market

The location is great. The room is quite spacious, near Malabar Mosque.

love everything abt this hotel. thanks.

Great organization. Great view

Strategic location, near MRT station, mosque, and Bugis Street... The receptionist responded quickly and immediately found a room for early check-in.

The location is strategic, close to the bus stop and also close to food places.

Good, clean, friendly, good location

Clean, good, nice, good location

Good, clean, good location, friendly

so good , clean, good location

Very good, close to everywhere, comfortable, lots of halal food around, close to tourist attractions

can req to late check out, but have to pay also all the service staff is good !