Overall Ratings & Reviews Hotel Boss

Traveloka (8,694)
Other sources (1,343)
8.5
Very Good
From 8,694 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.4

Meal

8.0

Location

8.9

Service and Facilites

8.5

People often mention about Hotel Boss
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Staff Friendliness (235)
Accessibility (211)
Distance to City Center (207)
Bedroom (206)
Check-in/out Time (201)
Bathroom (194)
Hotel Area (185)
Surroundings (184)
Wifi (176)
Ambiance (168)
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Traveler Reviews Hotel Boss

Number of reviews per page
20
40
Customer reviews
Ica A.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 day(s) ago
Super duper humble and helpful staff ever.
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D***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.7
/10
Reviewed 2 day(s) ago
There is no "Do not disturb" button or sign. We stayed for two nights and did not want anyone to enter the room. However, we noticed that the trash had been cleaned, the bed sheet had been changed, and the towel had been replaced with a new one. Although nothing was missing, we felt uncomfortable that the staff entered the room while we were gone.
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Accommodation's Reply
15 Oct 2026
Dear Guest, Thank you for sharing your feedback. We sincerely apologise for the discomfort caused during your stay. We understand and respect your wish for privacy, and we are sorry that this experience left you feeling uneasy. Your comments regarding the availability of a Do Not Disturb sign have been noted, and we will review this with the relevant team to improve our arrangements. We appreciate you bringing this to our attention and hope to have the opportunity to provide you with a more comfortable experience on a future visit. Warm regards, Hidayah | Hotel Boss Team
f***m
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 day(s) ago
The accommodation is good, close to the MRT, a short walk away, and close to tourist attractions.
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Accommodation's Reply
15 Oct 2026
Dear Guest, Thank you for your lovely review! We are pleased to know that you enjoyed your stay and appreciated our convenient location, with the MRT station and popular tourist attractions just a short walk away. We truly appreciate your support and look forward to welcoming you back to Hotel Boss on your next visit to Singapore. Warm regards, Hidayah | Hotel Boss Team
Trung N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
The hotel is nice, conveniently located near the airport and easy to get around as the MRT is quite close.
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S***i
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 day(s) ago
The staff was very friendly and helpful.
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Accommodation's Reply
12 Oct 2026
Dear Guest, Thank you for sharing your feedback. We are delighted to hear that our team made a positive impression with their friendly and helpful service. Your kind words mean a lot to us, and we look forward to welcoming you back to Hotel Boss Singapore. Warm regards, Hidayah | Hotel Boss Team
D***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 day(s) ago
The room is very clean, the staff is friendly, and the location is strategic.
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Accommodation's Reply
15 Oct 2026
Dear Guest, Thank you for your kind review! We are delighted to know that you appreciated the cleanliness of our rooms, the friendliness of our team, and our convenient location. We truly appreciate your support and hope to welcome you back to Hotel Boss on your next visit to Singapore. Warm regards, Hidayah | Hotel Boss Team
D***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 day(s) ago
The hotel staff is very friendly and close to places to eat.
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1 people find it helpful
Accommodation's Reply
12 Oct 2026
Dear Guest, Thank you for sharing your feedback. We are glad to hear that you found our staff friendly and enjoyed the convenience of having many dining options nearby. We appreciate your support and look forward to welcoming you back to Hotel Boss Singapore. Warm regards, Hidayah | Hotel Boss Team
A***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
James is nice, a good guy. Love staying here.
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Accommodation's Reply
12 Oct 2026
Dear Guest, Thank you for your lovely feedback! We are happy to hear that James made your stay enjoyable and that you loved staying with us. We truly appreciate your support and look forward to welcoming you back to Hotel Boss Singapore for another pleasant stay. Warm regards, Hidayah | Hotel Boss Team
L***ê
icon-origin-TRAVELOKA
6.4
/10
Reviewed 1 week(s) ago
The staff are not friendly, and the room is too small.
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Accommodation's Reply
09 Oct 2026
Dear Guest, Thank you for sharing your feedback. We are sorry to learn that our service did not meet your expectations. We will share your comments with our team for review. Regarding the room size, our room dimensions are listed on our booking platforms to help guests make an informed choice when selecting their accommodation. We appreciate your feedback and hope to have another opportunity to provide you with a better experience. Sincerely, Hidayah (Ms) Hotel Boss Team
K***b
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
James, the service was very friendly and welcoming. I'm happy. This was my first hotel visit to Singapore, and I'll be staying at Boss Hotel again next time.
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Accommodation's Reply
12 Oct 2026
Dear Guest, Thank you for your wonderful feedback. We are delighted to hear that James made you feel so welcome with his friendly service. We are especially happy that Hotel Boss was your first hotel in Singapore and that you plan to stay with us again on your next visit. We look forward to welcoming you back for another enjoyable stay! Warm regards, Hidayah | Hotel Boss Team
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Very comfortable hotel in Singapore.
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Accommodation's Reply
06 Oct 2026
Dear Guest, Thank you for your kind feedback. We are delighted to know that you found Hotel Boss a comfortable place to stay in Singapore. We truly appreciate your support and hope to have the pleasure of welcoming you back on your next visit. Sincerely, Hidayah (Ms) Hotel Boss Team
i***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
The hotel staff service was mediocre, but the advantage here was early check-in, so you could get some rest right away. The food was quite acceptable, and the taste was okay. The mattress and pillows were comfortable, so you didn't wake up feeling sore. The hotel was clean. It was okay 👍
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Accommodation's Reply
06 Oct 2026
Dear Guest, Thank you for sharing your feedback with us. We are pleased to know that you appreciated the early check-in, allowing you to rest upon arrival, and that you enjoyed the comfortable mattress and pillows. It is also good to hear that you found the hotel clean and were satisfied with the food. We appreciate your comments regarding our service and will share this with our team as we continue to improve our guest experience. We hope to have the pleasure of welcoming you back to Hotel Boss on your next visit to Singapore. Sincerely, Hidayah (Ms) Hotel Boss Team
q***c
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Had a really great experience here! We were very well taken care of throughout the visit, and James was especially attentive, friendly, and thoughtful. He made sure everything was smooth and enjoyable. Great service and definitely appreciate James for making the experience even better!
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Accommodation's Reply
08 Oct 2026
Dear Guest, Thank you for your wonderful review. We are delighted to know that you had a great experience with us and felt well taken care of throughout your stay. It is especially heartening to hear that James made a positive difference through his attentive and thoughtful service. We will certainly share your kind words with James and the team. We truly appreciate your support and look forward to welcoming you back to Hotel Boss again. Warm regards, Hidayah (Ms) Hotel Boss Team
z***u
icon-origin-TRAVELOKA
6.5
/10
Reviewed 2 week(s) ago
Room is small and sound is loud from inside, vice versa.
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Accommodation's Reply
03 Oct 2026
Dear Guest, Thank you for sharing your feedback following your stay with us. We are sorry to hear that the room size and noise levels affected your experience. Our rooms are designed with efficient use of space, and the room dimensions are indicated on the booking platforms prior to arrival. Nevertheless, we understand that the available space may feel limited depending on individual needs. We also regret that noise from within and around the room was disruptive to your stay. We appreciate you bringing these concerns to our attention and will continue to look at ways to improve our guests’ comfort. We hope to have the opportunity to provide you with a more comfortable experience should you visit Singapore again. Sincerely, Hidayah (Ms) Hotel Boss Team
d***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Friendly staff. Comfortable. Easy access. Always busy. Malaysian receptionist available.
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Accommodation's Reply
03 Oct 2026
Dear Guest, Thank you for sharing your kind feedback with us. We are delighted to know that you found our staff friendly, your stay comfortable, and our location convenient for getting around Singapore. We are also glad that you had a positive experience with our team and appreciated the assistance from our Malay-speaking colleague. We hope you enjoyed your time with us despite the lively atmosphere and look forward to welcoming you back to Hotel Boss on your next visit. Sincerely, Hidayah (Ms) Hotel Boss Team
E***h
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
James [is] extremely helpful and nice. Thank you.
1 people find it helpful
Accommodation's Reply
05 Oct 2026
Dear E***h, Thank you for your wonderful feedback. We are delighted to know that James was extremely helpful and made your stay a pleasant one. We will certainly share your kind words with him as encouragement. We truly appreciate your support and look forward to welcoming you back to Hotel Boss. Sincerely, Hidayah (Ms) | Hotel Boss Team
C***r
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
the hotel was amazing, location also very confinient, food around is easy to find. staff James so friendly and helpful! definitely a great stay
1 people find it helpful
Accommodation's Reply
29 Sep 2026
Dear Guest, Thank you for your wonderful feedback. We are delighted to know that you had a great stay with us and enjoyed our convenient location, with plenty of dining options nearby. We are especially pleased to hear your kind words about James. We will be sure to share your compliments with him and the team. Thank you for choosing Hotel Boss, and we look forward to welcoming you back again on your next visit to Singapore. Sincerely, Hidayah (MS) | Hotel Boss Team
N***I
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
James is such a helpful and thoughtful person! He’s one of the gems of the hotel. We came for an early arrival so it was really exhausting. His attentive approach helped make everything easier!
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Accommodation's Reply
22 Sep 2026
Dear Guest, Thank you for your wonderful feedback. We are delighted to hear that James made your early arrival more comfortable with his thoughtful and attentive service. It is especially heartening to know that his assistance helped make things easier after your tiring journey. We will be sure to share your kind recognition with James. We hope to welcome you back to Hotel Boss on your next visit to Singapore. Sincerely, Hidayah (MS) | Hotel Boss Team
N***y
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
James and Daniel's service was amazing. Thank you so much.
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Accommodation's Reply
22 Sep 2026
Dear Guest, Thank you for your wonderful feedback. We are delighted to know that you received amazing service from James and Daniel during your stay. Your kind recognition means a great deal to our team, and we will be sure to share your compliments with them. We look forward to welcoming you back to Hotel Boss on your next visit to Singapore. Sincerely, Hidayah (MS) | Hotel Boss Team
r***s
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
It's convenient, the location is easy to reach, and the staff are friendly. Check-in was earlier than originally scheduled.
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2 people find it helpful
Accommodation's Reply
19 Sep 2026
Dear Guest, Thank you for your wonderful feedback. We are delighted to know that you found our location convenient, our staff friendly, and that we were able to assist with an earlier check-in. We appreciate your kind comments and hope to welcome you back to Hotel Boss on your next visit to Singapore. Sincerely, Hidayah (MS) | Hotel Boss Team
Number of reviews per page
20
40