Hotel Royal Queens

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8.0
Very Good
1,315 reviews

What Guests Say About Their Stay

N***l

9.4
/ 10
I’ve stayed here a few times now, and it never disappoints. The location is spot on, the amenities are solid, and it’s great value for money. The staff are consistently friendly and helpful. I’ll definitely be coming back whenever I’m in the country.

Nur Raidah Binte Suwandi

9.1
/ 10
Great stay. All staff were pleasant. Check in was a little slow but under one hour and fuss free so that's okay. Room was fully equipped with ironing board, safe, hairdryer, toiletries, mini fridge, tea and coffee set. Despite reading several reviews that had mini cockroaches, our bedroom was clean and comfortable and everything was in good working condition. Enjoyed the bathtub. Walking distance to Bugis and Arab Street. Did not have a good night's sleep though, but maybe that's just us as we felt the bed and comforter was not comfortable enough.

Nora

8.5
/ 10
Nice clean, big and new refurbished rooms. I like it. Check in was smooth. Free parking.

Guo Y. Q.

9.7
/ 10
Another awesome staycay since it was my 2nd time here for 2 consecutive months. Hotel was strategically located and lot of eateries around the area. Room cleanliness was to my expectation. It's definitely worth for the price that I paid and I will be back again!

RUBIAH R.

8.5
/ 10
My Family and I had an awesome staycation in conjunction celebrating my son's Birthday. Booked a Family Packages with Child Friendly Perks. We love the room and kids had a great time swimming at the pool. Friendly Front desk customer service. Hope to come again.
In the Area
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12 Queen Street, Bugis, Singapore, 188553

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Hotel Royal @ Queens Hotel Royal Queens is located in area / city Bugis. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Hotel Royal Queens

12 Queen Street, Bugis, Singapore, 188553
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Lobby Hotel Royal Queens
Exterior 2 Hotel Royal Queens

Discover More About Hotel Royal Queens

Welcome to Hotel Royal Queens, your premier destination for an unforgettable stay in the vibrant heart of Singapore. We pride ourselves on offering a blend of comfort, convenience, and exceptional service, ensuring every guest experiences the best of what this dynamic city has to offer. Room rates at Hotel Royal Queens start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Hotel Royal Queens Location

Hotel Royal Queens is ideally situated in the bustling Bugis district, a prime location that puts you at the center of Singapore's cultural and commercial pulse. Located at 12 Queen Street, Bugis, Singapore, 188553, our hotel offers easy access to the city's main attractions and business hubs. We are conveniently positioned just a short distance from the city center, with excellent connectivity to major transit lines, making it effortless to explore Singapore. The atmosphere around Hotel Royal Queens is one of vibrant energy, with a plethora of dining, shopping, and entertainment options right at your doorstep. You'll find yourself within walking distance to iconic landmarks and lively street markets, perfect for both leisure and business travelers seeking an immersive experience.

Hotel Royal Queens Facilities & Services

Facilities for guests at Hotel Royal Queens are designed to enhance your comfort and convenience throughout your stay. We offer a comprehensive range of services to cater to every need:

  • Swimming Pool: Take a refreshing dip in our outdoor swimming pool, open daily from 7:00 AM to 9:00 PM. Access is complimentary for all guests.
  • Fitness Center: Maintain your workout routine at our well-equipped fitness center, available 24/7.
  • Spa and Wellness Center: Indulge in rejuvenating treatments at our spa, open from 10:00 AM to 8:00 PM. Prices for massages start at PHP 1,500.
  • Business Center: For our business travelers, a fully equipped business center is available from 8:00 AM to 6:00 PM, with printing and secretarial services at an additional charge.
  • Concierge Services: Our dedicated concierge team is available 24/7 to assist with tour bookings, transportation arrangements, and any special requests.
  • Complimentary Wi-Fi: Stay connected with free high-speed Wi-Fi available throughout the hotel.
  • On-site Parking: We offer complimentary parking space for guests, a convenient amenity for those traveling by car.
  • Room Service: Enjoy a selection of dishes from our extensive room service menu, available from 6:00 AM to 11:00 PM.

Hotel Royal Queens Room Types

Discover a variety of accommodations designed to suit every traveler's needs. The room types of Hotel Royal Queens offer comfort and style, ensuring a restful stay. We provide a range of options, from cozy standard rooms to spacious suites, each thoughtfully appointed.

  • Deluxe Room: Available with City View or Garden View. Non-smoking rooms are standard. Some Deluxe rooms feature a bathtub.
  • Executive Room: Offering enhanced amenities and a City View. These rooms are non-smoking and some include a bathtub.
  • Junior Suite: A spacious option with a City View, featuring a separate living area. Non-smoking. Bathtub available in select suites.
  • Royal Suite: Our most luxurious offering, providing panoramic City Views and expansive living space. Non-smoking. All Royal Suites are equipped with a bathtub.

Please note that Hotel Royal Queens is a non-smoking property. While we do not currently offer pet-friendly rooms, we are happy to assist with recommendations for reputable pet boarding facilities nearby.

Hotel Royal Queens Dining & Restaurants

Savor a culinary journey at Hotel Royal Queens, where diverse dining options await to tantalize your taste buds. Our on-site establishments offer a delightful gastronomic experience.

  • The Royal Orchid Restaurant: Our signature restaurant, offering a lavish breakfast buffet from 6:30 AM to 10:00 AM (PHP 800 per person) and an exquisite à la carte menu for lunch and dinner, featuring international and local Singaporean cuisine. Lunch is served from 12:00 PM to 2:30 PM, and dinner from 6:30 PM to 10:00 PM.
  • The Garden Cafe: A casual spot perfect for light snacks, coffee, and pastries. Open daily from 8:00 AM to 7:00 PM. Estimated price per person for a light meal is PHP 500.
  • The Skyline Bar: Enjoy breathtaking city views and handcrafted cocktails at our rooftop bar. Open from 5:00 PM to 1:00 AM. Small bites are available, with an estimated price per person of PHP 1,000.

Hotel Royal Queens Nearby Attractions and Activities

Hotel Royal Queens is perfectly positioned to explore the vibrant Bugis area and beyond. Immerse yourself in the local culture and discover the many attractions Singapore has to offer:

  • Bugis Street Market: A bustling street market offering a wide array of fashion, accessories, and souvenirs. Just a short walk from the hotel.
  • National Museum of Singapore: Delve into the rich history and culture of Singapore at this prominent institution. Approximately a 10-minute drive.
  • Singapore Art Museum: Explore diverse contemporary and historical art exhibitions. Located within a 15-minute walk.
  • Sultan Mosque: A magnificent architectural landmark and a significant religious site for the Muslim community. Easily accessible within a 10-minute walk.
  • Little India: Experience the vibrant sights, sounds, and flavors of Singapore's Indian enclave, known for its colorful shops and authentic cuisine. A short MRT ride away.

If you are looking for other activities around Hotel Royal Queens, check out the best deals on Traveloka: Recommended activities in Singapore!

How to Get to Hotel Royal Queens from the Airport

Getting to Hotel Royal Queens from Singapore Changi Airport (SIN) is convenient and straightforward. We offer various options to suit your travel needs, ensuring a smooth arrival. The airport transfer service of Hotel Royal Queens is designed for your comfort. Here's how to get to Hotel Royal Queens:

  • Airport Premium Buses: Several premium bus services operate from Changi Airport to various points in the city, with stops within walking distance of the hotel. The journey takes approximately 45-60 minutes and costs around PHP 300-400.
  • Metered/Coupon Taxis: Taxis are readily available at the airport's designated taxi stands. The fare to Hotel Royal Queens is approximately PHP 800-1,000, depending on traffic conditions, and the journey typically takes 25-35 minutes.
  • Ride-hailing Service: You can book a ride-hailing service through your preferred app for a convenient door-to-door transfer. Prices are comparable to taxis, ranging from PHP 800-1,000.
  • Hotel's Private Airport Transfer: For ultimate convenience and comfort, you can pre-book a private airport transfer directly with Hotel Royal Queens. Our chauffeur will meet you at the arrival hall. This service is available from PHP 2,500. You can also explore other airport transfer services.

Summary of Why You Should Choose to Stay at Hotel Royal Queens

Choosing Hotel Royal Queens means opting for a memorable and comfortable stay in the heart of Singapore. We are dedicated to providing exceptional service and amenities that cater to all our guests. Here are some compelling reasons to make Hotel Royal Queens your home away from home:

  • Prime Location: Situated in the vibrant Bugis district, offering easy access to shopping, dining, and cultural attractions.
  • Comfortable Accommodations: A wide range of well-appointed rooms and suites to suit every preference.
  • Excellent Facilities: Enjoy our swimming pool, fitness center, spa, and business amenities.
  • Exceptional Service: Our friendly and professional staff are committed to ensuring your stay is pleasant and hassle-free.
  • Convenient Access: Close proximity to public transportation, making it easy to explore the city.

Discover the best Room availability at Hotel Royal Queens and start planning your trip today. For seamless Booking Hotel Royal Queens, we recommend using Traveloka. You can also Book budget hotels in Singapore and Easily book domestic and international flights at low prices through Traveloka.

All facilities in Hotel Royal Queens

Swimming Pool Hotel Royal Queens
Swimming Pool
Fitness Center Hotel Royal Queens
Fitness Center
Common Space Hotel Royal Queens
Common Space
Lobby Hotel Royal Queens
Lobby
Exterior Hotel Royal Queens
Exterior

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Buffet breakfast
  • Cafe
  • Continental breakfast

Connectivity

  • Free WiFi

General

  • AC
  • Reception hall
  • Banquet
  • Family room

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Early Check-in
  • Late check-out
  • Bellhop
  • Concierge
  • Money changer
  • 24-hour Receptionist
  • Limited hours room service
  • Luggage storage
  • Multilingual staff
  • Porter

Business Facilities

  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Accommodation Policy & General Information in Hotel Royal Queens

Required Documents

Upon check-in, you are required to bring ID Card, Passport. Please bring the required documents in hard copy.

General Check-in Instructions

2 minutes walking distance to Bras Basah MRT station; about 10 to 15 minutes to City Hall or Bugis MRT Station.
Swimming Pool Opening Hours: Daily 6am to 7pm
For security reasons, a valid passport or physical Identity Card is required at check-in. SingPass (Digital Identity Card), Work Permit, long-term pass, driving licence and membership cards are not accepted.
Hotel Royal Queens has been certified by the Global Sustainable Tourism Council (GSTC) since 2025. This certification recognises our adherence to internationally recognised sustainability standards across environmental, social, and operational practices.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Royal Queens
236
Number of floors in Hotel Royal Queens
16
Another facilities in Hotel Royal Queens
A la carte dinner, A la carte lunch, Buffet breakfast, Cafe, Continental breakfast

Frequently asked question in Hotel Royal Queens

What are available facilities at Hotel Royal Queens?
There are top facilites at Hotel Royal Queens such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Royal Queens?
The standard check-in time at Hotel Royal Queens is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Hotel Royal Queens provide breakfast?
Yes, Hotel Royal Queens provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Royal Queens?
Hotel Royal Queens is a 4.0-star hotel.
How many floors does Hotel Royal Queens have?
Hotel Royal Queens has 16 floors.
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More Reviews from Other Guests in Hotel Royal Queens

Overall Ratings & Reviews Hotel Royal Queens

Traveloka (825)
Other sources (490)
8.2
Very Good
From 825 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.4

Meal

7.8

Location

8.8

Service and Facilites

8.4

People often mention about Hotel Royal Queens
All
Distance to City Center (9)
Staff Friendliness (9)
Room Space (8)
Bedroom (8)
Bathroom (8)
Accessibility (7)
Hotel Area (7)
Surroundings (5)
Family Friendly (5)
Wifi (5)
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Traveler Reviews Hotel Royal Queens

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
Strategic location and clean room.
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Accommodation's Reply
30 May 2026
Dear Valued Guest, Thank you for the perfect 10 rating! We are delighted to hear that you enjoyed our strategic location and clean room. Providing a comfortable and convenient experience is always our top priority, and your positive feedback is a wonderful reward for our team. We truly appreciate your support and look forward to welcoming you back to Hotel Royal Queens for another excellent stay in the near future. Sincerely yours, Alfyro Ozaer Guest Experience Manager Hotel Royal Queens
chandra n.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
It's perfect for business trips, as it's close to the Bras Basah MRT. For Muslims, it's spacious, has comfortable prayer rooms, and is close to the Bencoolen Mosque. Breakfast is also delicious.
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Accommodation's Reply
30 May 2026
Dear Valued Guest,Thank you for the perfect 10 rating! We are thrilled to hear that our location near Bras Basah MRT made your business trip seamless. It is wonderful to know that our spacious rooms, comfortable prayer spaces, and proximity to Bencoolen Mosque provided convenience and comfort for your stay. We are also glad you loved the delicious breakfast! We look forward to welcoming you back to Hotel Royal Queens for another perfect experience.Sincerely yours,Alfyro OzaerGuest Experience ManagerHotel Royal Queens
tukimin
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
Very good, comfortable, friendly service.
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Accommodation's Reply
30 Apr 2026
Dear Tukimin, Thank you so much for the perfect 10/10 rating! We are delighted to hear that you had a very good stay and found our rooms comfortable and our service friendly. Providing a warm and relaxing environment for our guests is our top priority, and it is wonderful to know we met your expectations. We look forward to welcoming you back to Hotel Royal Queens the next time you are in Singapore! Sincerely yours, Alfyro Ozaer Guest Experience Manager Hotel Royal Queens
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 25 week(s) ago
The lobby atmosphere was nice, although a bit small, possibly due to ongoing renovations. The reception staff were polite and cheerful.
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Accommodation's Reply
30 Apr 2026
Dear Valued Guest, Thank you for the wonderful rating! We are so pleased to hear that our reception team’s polite and cheerful service made a positive impression on you. We appreciate your patience regarding our lobby area. As you correctly noted, we are currently undergoing renovations to enhance our facilities and create an even more welcoming atmosphere for our guests. We are confident that these updates will make our guest experience even more enjoyable upon completion. It was a pleasure having you stay with us, and we look forward to welcoming you back to see our refreshed look at Hotel Royal Queens! Sincerely yours, Alfyro Ozaer Guest Experience Manager Hotel Royal Queens
A***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 38 week(s) ago
Close to MRT & bus stop.. walk to Bugis Junction is also about 10 minutes.. no bottled mineral water provided but there is a dispenser on the room floor.. old hotel but clean..
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Accommodation's Reply
31 Jan 2026
Dear A***y, Thank you for choosing to stay with us and for your helpful review! We are delighted that you found our proximity to the MRT, bus stops, and Bugis Junction so convenient. We appreciate your comments regarding our facilities. While our hotel has a classic charm, we are glad you found it clean. Regarding mineral water, we are proud to offer filtered, potable water dispensers on every floor as part of our sustainability efforts to reduce plastic waste, which provides easy access to fresh water throughout your stay. We hope to welcome you back to Hotel Royal Queens again soon! Sincerely yours, Alfyro Ozaer Guest Experience Manager Hotel Royal Queens
N***l
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 39 week(s) ago
I’ve stayed here a few times now, and it never disappoints. The location is spot on, the amenities are solid, and it’s great value for money. The staff are consistently friendly and helpful. I’ll definitely be coming back whenever I’m in the country.
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Accommodation's Reply
21 Jan 2026
Dear N***I, Thank you for your fantastic review and for choosing to stay with us on multiple occasions! Your loyalty means the world to us. We’re thrilled to hear that our location, amenities, and overall value consistently meet your expectations. I will be sure to pass your kind words about our staff’s friendliness along to the team. We look forward to welcoming you back for another seamless stay whenever you are in the country! Sincerely yours, Alfyro Ozaer Guest Experience Manager Hotel Royal Queens
Rosaline S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 42 week(s) ago
The staff are awesome, they are so helpful and friendly.
1 people find it helpful
Accommodation's Reply
21 Jan 2026
Dear Rosaline S, Thank you for the wonderful feedback! We are so glad to hear that our team made such a positive impression on your stay. Our staff takes great pride in being helpful and friendly to every guest, and I will be sure to share your 'awesome' comments with them—it will truly make their day. We look forward to welcoming you back to Hotel Royal Queens soon! Sincerely yours, Alfyro Ozaer Guest Experience Manager Hotel Royal Queens
eko s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 42 week(s) ago
Hotel is clean. Friendly staff. Overall is OK. Thank you, Mr. Wan!
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Accommodation's Reply
21 Jan 2026
Dear Eko S., Thank you for the 5-star feedback! We are thrilled you found the hotel clean and our staff friendly. A special thank you from Wan for your kind mention—he truly enjoys assisting our guests. We're glad you had a good stay and hope to host you again on your next visit! Sincerely yours, Alfyro Ozaer Guest Experience Manager Hotel Royal Queens
N***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 43 week(s) ago
Nice place, nice staff, and near from everywhere
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Accommodation's Reply
21 Jan 2026
Dear N***i, Thank you for the wonderful review! We are so glad you enjoyed our 'nice place' and found our staff to be friendly. Being 'near from everywhere' is one of the things our guests love most, and we’re thrilled it made your stay in Singapore so convenient. We hope to welcome you back again very soon! Sincerely yours, Alfyro Ozaer Guest Experience Manager Hotel Royal Queens
N***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 46 week(s) ago
Clean and comfortable rooms, close to MRT and bus stations. Close to Bugis Junction, Chijmes, Albert Sentral, and Bugis Junction.
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Accommodation's Reply
30 May 2026
Dear Valued Guest, Thank you for your wonderful review! We are delighted to hear that you found our rooms clean and comfortable. It is fantastic that our strategic location provided you with easy access to the nearby MRT and bus stations, as well as popular destinations like Bugis Junction, CHIJMES, and Albert Centre. We appreciate your feedback and look forward to welcoming you back to Hotel Royal Queens for another convenient and pleasant stay. Sincerely yours, Alfyro Ozaer Guest Experience Manager Hotel Royal Queens
M***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 91 week(s) ago
Close to chimes, bugis junction, bras basah and bugis mrt, the hotel provides iron, hairdryer, there is a bathtub, the kids are happy, you can fill up with free water so it's more economical to drink. There is also a small swimming pool, the room is cleaned every day
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1 people find it helpful
T***a
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 94 week(s) ago
It close to train station, so it is easy to go everywhere. All the staff so friendly and helpful, and we can refill water from dispenser
4 people find it helpful
Thomas W.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 128 week(s) ago
Sudah sering menginap di hotel ini. Free water refill dari dispenser yang disediakan di setiap lantainya. Ranjang yang sangat luas. Lokasi berada sangat dekat dengan stasiun MRT Bras Basah. Ada pilihan bathtub juga untuk kamar-nya. Diperbolehkan untuk early check-in tergantung dari ketersediaan kamar.
2 people find it helpful
wenny w.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 128 week(s) ago
It's a good, spacious bedroom hotel which is bigger in size compared to other hotels. Near MRT station too. Many foods surrounding area.
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Adifakeisya N. G.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 149 week(s) ago
One of the best hotel I've ever stayed at SG. Room is clean, spacious, good facilities and everything is working fine. The staffs are extremely helpful and nice. I booked this accommodation at such a bargain price and so worth it.
1 people find it helpful
Elisse B.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 152 week(s) ago
Location: very strategic. Cleanliness: quite old but clean. Staff: unfriendly!
1 people find it helpful
Nan S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 165 week(s) ago
Lokasi strategis, dekat dengan area Bugis dan Raffles, kalau mau capek sedikit jalan kaki bisa tembus Orchard Road, area city hall, keluar dari hotel langsung belok kiri udah Stasiun MRT Bras Basah, seberang hotel ada museum, di seberang Stasiun MRT ada CHIJMES dan keluar dari hotel langsung belok kanan jalan lurus aja tembus area belakang Bugis street dan ada pasar banyak makanan. Hotel bersih tapi tiap hari tidak di kasih air mineral botol, hanya hari pertama saja, selanjutnya di sediakan air mineral galon jadi ambil sendiri di lantai 11, harga hotel permalam termasuk mahal dan tidak dapat sarapan pagi, seharusnya dapat dengan harga itu. Secara umum hotel bersih dan pelayanan ramah semua terutama staff yang bernama Jaya (orang India) sangat membantu dan ramah, perlu di pertahankan service nya ya. Terima kasih.
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2 people find it helpful
Rasini
icon-origin-TRAVELOKA
10.0
/10
Reviewed 169 week(s) ago
This is the first time staying at this hotel, satisfied with the spacious room and the bathroom as if it had just been renovated because it was still very clean, it looks like the tiles have just been replaced, the breakfast menu is ok, there are lots of menus, the staff is also friendly and the service is fast 👍.
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2 people find it helpful
Evelyn
icon-origin-TRAVELOKA
8.5
/10
Reviewed 176 week(s) ago
The hotel room is spacious and clean. The hotel 's location is also strategic. The hotel neigbourhood is nice. Recommended.
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Andre S.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 182 week(s) ago
Strategic location and very friendly staff ….
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Number of reviews per page
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.