Hotel Royal Queens

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Overall Ratings & Reviews Hotel Royal Queens

Traveloka (826)
Other sources (466)
8.2
Very Good
From 826 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.4

Meal

7.8

Location

8.8

Service and Facilites

8.4

People often mention about Hotel Royal Queens
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Distance to City Center (8)
Staff Friendliness (7)
Bedroom (7)
Bathroom (7)
Accessibility (6)
Room Space (6)
Hotel Area (5)
Family Friendly (4)
Wifi (4)
Check-in/out Time (4)
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Traveler Reviews Hotel Royal Queens

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40
Customer reviews
tukimin
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10.0
/10
Reviewed 4 day(s) ago
Very good, comfortable, friendly service.
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Accommodation's Reply
30 Apr 2026
Dear Tukimin, Thank you so much for the perfect 10/10 rating! We are delighted to hear that you had a very good stay and found our rooms comfortable and our service friendly. Providing a warm and relaxing environment for our guests is our top priority, and it is wonderful to know we met your expectations. We look forward to welcoming you back to Hotel Royal Queens the next time you are in Singapore! Sincerely yours, Alfyro Ozaer Guest Experience Manager Hotel Royal Queens
Verified Traveler
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Leisure
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8.8
/10
Reviewed 5 day(s) ago
The lobby atmosphere was nice, although a bit small, possibly due to ongoing renovations. The reception staff were polite and cheerful.
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Accommodation's Reply
30 Apr 2026
Dear Valued Guest, Thank you for the wonderful rating! We are so pleased to hear that our reception team’s polite and cheerful service made a positive impression on you. We appreciate your patience regarding our lobby area. As you correctly noted, we are currently undergoing renovations to enhance our facilities and create an even more welcoming atmosphere for our guests. We are confident that these updates will make our guest experience even more enjoyable upon completion. It was a pleasure having you stay with us, and we look forward to welcoming you back to see our refreshed look at Hotel Royal Queens! Sincerely yours, Alfyro Ozaer Guest Experience Manager Hotel Royal Queens
A***y
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Leisure
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8.8
/10
Reviewed 14 week(s) ago
Close to MRT & bus stop.. walk to Bugis Junction is also about 10 minutes.. no bottled mineral water provided but there is a dispenser on the room floor.. old hotel but clean..
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Accommodation's Reply
31 Jan 2026
Dear A***y, Thank you for choosing to stay with us and for your helpful review! We are delighted that you found our proximity to the MRT, bus stops, and Bugis Junction so convenient. We appreciate your comments regarding our facilities. While our hotel has a classic charm, we are glad you found it clean. Regarding mineral water, we are proud to offer filtered, potable water dispensers on every floor as part of our sustainability efforts to reduce plastic waste, which provides easy access to fresh water throughout your stay. We hope to welcome you back to Hotel Royal Queens again soon! Sincerely yours, Alfyro Ozaer Guest Experience Manager Hotel Royal Queens
N***l
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Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
I’ve stayed here a few times now, and it never disappoints. The location is spot on, the amenities are solid, and it’s great value for money. The staff are consistently friendly and helpful. I’ll definitely be coming back whenever I’m in the country.
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Accommodation's Reply
21 Jan 2026
Dear N***I, Thank you for your fantastic review and for choosing to stay with us on multiple occasions! Your loyalty means the world to us. We’re thrilled to hear that our location, amenities, and overall value consistently meet your expectations. I will be sure to pass your kind words about our staff’s friendliness along to the team. We look forward to welcoming you back for another seamless stay whenever you are in the country! Sincerely yours, Alfyro Ozaer Guest Experience Manager Hotel Royal Queens
Rosaline S.
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Leisure
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9.4
/10
Reviewed 17 week(s) ago
The staff are awesome, they are so helpful and friendly.
1 people find it helpful
Accommodation's Reply
21 Jan 2026
Dear Rosaline S, Thank you for the wonderful feedback! We are so glad to hear that our team made such a positive impression on your stay. Our staff takes great pride in being helpful and friendly to every guest, and I will be sure to share your 'awesome' comments with them—it will truly make their day. We look forward to welcoming you back to Hotel Royal Queens soon! Sincerely yours, Alfyro Ozaer Guest Experience Manager Hotel Royal Queens
eko s.
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Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 17 week(s) ago
Hotel is clean. Friendly staff. Overall is OK. Thank you, Mr. Wan!
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Accommodation's Reply
21 Jan 2026
Dear Eko S., Thank you for the 5-star feedback! We are thrilled you found the hotel clean and our staff friendly. A special thank you from Wan for your kind mention—he truly enjoys assisting our guests. We're glad you had a good stay and hope to host you again on your next visit! Sincerely yours, Alfyro Ozaer Guest Experience Manager Hotel Royal Queens
N***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
Nice place, nice staff, and near from everywhere
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Accommodation's Reply
21 Jan 2026
Dear N***i, Thank you for the wonderful review! We are so glad you enjoyed our 'nice place' and found our staff to be friendly. Being 'near from everywhere' is one of the things our guests love most, and we’re thrilled it made your stay in Singapore so convenient. We hope to welcome you back again very soon! Sincerely yours, Alfyro Ozaer Guest Experience Manager Hotel Royal Queens
N***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 22 week(s) ago
Clean and comfortable rooms, close to MRT and bus stations. Close to Bugis Junction, Chijmes, Albert Sentral, and Bugis Junction.
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M***a
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8.2
/10
Reviewed 66 week(s) ago
Close to chimes, bugis junction, bras basah and bugis mrt, the hotel provides iron, hairdryer, there is a bathtub, the kids are happy, you can fill up with free water so it's more economical to drink. There is also a small swimming pool, the room is cleaned every day
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1 people find it helpful
T***a
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 70 week(s) ago
It close to train station, so it is easy to go everywhere. All the staff so friendly and helpful, and we can refill water from dispenser
4 people find it helpful
Thomas W.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 103 week(s) ago
Sudah sering menginap di hotel ini. Free water refill dari dispenser yang disediakan di setiap lantainya. Ranjang yang sangat luas. Lokasi berada sangat dekat dengan stasiun MRT Bras Basah. Ada pilihan bathtub juga untuk kamar-nya. Diperbolehkan untuk early check-in tergantung dari ketersediaan kamar.
2 people find it helpful
wenny w.
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Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 103 week(s) ago
It's a good, spacious bedroom hotel which is bigger in size compared to other hotels. Near MRT station too. Many foods surrounding area.
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Adifakeisya N. G.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 124 week(s) ago
One of the best hotel I've ever stayed at SG. Room is clean, spacious, good facilities and everything is working fine. The staffs are extremely helpful and nice. I booked this accommodation at such a bargain price and so worth it.
1 people find it helpful
Elisse B.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 128 week(s) ago
Location: very strategic. Cleanliness: quite old but clean. Staff: unfriendly!
1 people find it helpful
Nan S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 141 week(s) ago
Lokasi strategis, dekat dengan area Bugis dan Raffles, kalau mau capek sedikit jalan kaki bisa tembus Orchard Road, area city hall, keluar dari hotel langsung belok kiri udah Stasiun MRT Bras Basah, seberang hotel ada museum, di seberang Stasiun MRT ada CHIJMES dan keluar dari hotel langsung belok kanan jalan lurus aja tembus area belakang Bugis street dan ada pasar banyak makanan. Hotel bersih tapi tiap hari tidak di kasih air mineral botol, hanya hari pertama saja, selanjutnya di sediakan air mineral galon jadi ambil sendiri di lantai 11, harga hotel permalam termasuk mahal dan tidak dapat sarapan pagi, seharusnya dapat dengan harga itu. Secara umum hotel bersih dan pelayanan ramah semua terutama staff yang bernama Jaya (orang India) sangat membantu dan ramah, perlu di pertahankan service nya ya. Terima kasih.
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2 people find it helpful
Rasini
icon-origin-TRAVELOKA
10.0
/10
Reviewed 144 week(s) ago
This is the first time staying at this hotel, satisfied with the spacious room and the bathroom as if it had just been renovated because it was still very clean, it looks like the tiles have just been replaced, the breakfast menu is ok, there are lots of menus, the staff is also friendly and the service is fast 👍.
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2 people find it helpful
Evelyn
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8.5
/10
Reviewed 152 week(s) ago
The hotel room is spacious and clean. The hotel 's location is also strategic. The hotel neigbourhood is nice. Recommended.
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Andre S.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 157 week(s) ago
Strategic location and very friendly staff ….
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Jeslyn Y.
icon-origin-TRAVELOKA
8.1
/10
Reviewed 174 week(s) ago
2nd time stay here, this time was given a Queen and single bed, big room. Like the room space big especially toilet have bath tub. Thank you.
4 people find it helpful
Saowalak s.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 182 week(s) ago
ห้องพักสะอาดระบบรักษาความปลอดภัยดี พนักงานต้อนรับที่ประตูน่ารักมารยาทดี อาหารเช้ารสชาดดี ผลไม้สดอร่อย พนักงานในห้องอาหารบริการดีมาก พนักงานต้อนรับที่เคาร์เตอร์บางคนดูไม่ค่อยจะเป็นมิตรกับลูกค้าสักเท่าไหร่ ควรศึกษาการให้บริการจากพนักงานเปิดประตูและพนักงานในห้องอาหารนะคะ
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