Orchard Hotel Singapore

Sustainable Hotel
8.4
/10
Very Good
4,726 reviews

What Guests Say About Their Stay

Distance To City Center (41)
Bedroom (38)
Staff Friendliness (37)
Surroundings (34)

Yenni W.

10.0
/ 10
Had a great stay at Orchard Hotel. We're upgraded to premier room that comes worh bath tub amd king size bed that can fit all three of us. The breakfast buffet is surprisingly varied and when we came at about 8am there were not many guests and the spread is plenty. If you're driving they will give complimentary parking as well. 👍🏼

Foo M. Y.

10.0
/ 10
We had really a great stay! Check in was fast! No deposit required. Beautiful lobby! Got a free upgrade to family room that come with a tent that my daughter love it so much! Extra bed for her to z too. The king bed is so big. They even send in anniversary card wishes and cakes for us! Staff are all so friendly and helpful. Breakfast spread is good too. Really enjoyed our stay and we will be back for sure! Thanks for everything!

Nurul

9.4
/ 10
Booked for my husband's belated birthday celebration. Got the early check in and late check out. No deposit required. Staffs are all very nice and helpful. We also received a complimentary chocolate cake slices with a birthday card from hotel. The pool is really big but no kiddy pool so families with kids please supervise your kids. 10-15mins walk from orchard MRT. Room is clean and spacious. Will come back in the future.

Angeline

8.5
/ 10
Nice stay at Orchard Hotel. Newly renovated room with safe, ironing board, hair dryer, kettle, bath robe, room slipper provided. Also equipped with toiletries, bottles of mineral water, coffee & tea sachets.

Koh L. Y.

9.7
/ 10
Stay was good, staff are all friendly and polite and that includes the housekeeping lady whom we simply walked past. Left a note on my booking reservation about my partner's birthday, and the front desk officer (Dominic) made sure to send 2 slices of cake along with a birthday card via room service! That meant that they had to make sure we are in the room before they sent the cake up, which is really thoughtful. Food at the orchard cafe is really good, plus sweet deal of 20% for in house guests. Overall, stay was pleasant especially with early check in and late check out! Will definitely visit again!
In the Area
See Map
442 Orchard Road, Orchard, Singapore, 238879

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Orchard Hotel Singapore is a good choice when you are visiting Orchard. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Orchard Hotel Singapore

442 Orchard Road, Orchard, Singapore, 238879
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Lobby Orchard Hotel Singapore
Lobby 2 Orchard Hotel Singapore

Discover More About Orchard Hotel Singapore

Discover the epitome of urban luxury and convenience at

Orchard Hotel Singapore

, a premier destination for travelers seeking an unforgettable experience in the heart of Singapore. This exquisite hotel offers a seamless blend of sophisticated comfort, world-class amenities, and unparalleled service, making it the ideal choice for both leisure and business travelers. From its strategic location to its diverse dining options and meticulously appointed rooms,

Orchard Hotel Singapore

promises a stay that exceeds expectations. Room rates at

Orchard Hotel Singapore

start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Orchard Hotel Singapore Location

Nestled in the vibrant heart of Singapore's renowned shopping and entertainment district,

Orchard Hotel Singapore

is perfectly situated to offer guests the best of the city. Located at 442 Orchard Road, Orchard, Singapore, 238879, the hotel is just a short stroll from the iconic Orchard Road, a world-famous boulevard brimming with designer boutiques, department stores, and diverse culinary experiences. Its central position ensures easy access to major attractions and business hubs, making it an ideal base for exploring Singapore. The atmosphere here is one of sophisticated energy, with the buzz of the city just outside your door, yet the hotel itself provides a tranquil oasis. For those arriving by air, it's approximately a 30-minute drive from Changi Airport, offering a convenient gateway to your Singaporean adventure.

Orchard Hotel Singapore Facilities & Services

Facilities for guests at

Orchard Hotel Singapore

are designed to cater to every need, ensuring a comfortable and enjoyable stay. The hotel boasts a range of amenities that enhance the guest experience:

  • A sparkling outdoor swimming pool, perfect for a refreshing dip or lounging under the sun. Operating hours are from 7:00 AM to 9:00 PM, with no additional fees.
  • A fully equipped fitness center, available 24/7 for guests to maintain their workout routines. Access is complimentary.
  • The luxurious Orchard Spa offers a sanctuary for relaxation and rejuvenation, with a variety of treatments available. Spa services are available from 10:00 AM to 10:00 PM, with prices starting from PHP 3,500.
  • Complimentary Wi-Fi is available throughout the hotel, keeping you connected at all times.
  • A business center with meeting rooms and secretarial services is available for corporate travelers. Fees apply for meeting room rentals and services.
  • Concierge services are on hand to assist with tour bookings, restaurant reservations, and transportation arrangements.
  • Valet parking and self-parking facilities are available for guests, with complimentary parking for the first 3 hours and a daily charge thereafter.
  • For families, while there isn't a dedicated kids' club, the spacious rooms and swimming pool offer ample entertainment for younger guests.

Orchard Hotel Singapore Room Types

A diverse selection of rooms and suites awaits at

Orchard Hotel Singapore

, ensuring that every guest finds their perfect sanctuary. The room types of

Orchard Hotel Singapore

are thoughtfully designed to provide comfort and style:

  • Deluxe Room

    : Available with either a city view or garden view, these rooms offer a comfortable and elegant space. Guests can choose between smoking and non-smoking options. Some Deluxe Rooms feature a bathtub for added relaxation.
  • Premier Room

    : Offering enhanced space and amenities, Premier Rooms provide a more luxurious experience, with options for city or garden views. Non-smoking rooms are standard, and some include a bathtub.
  • Orchard Suite

    : For those seeking the ultimate in luxury, the Orchard Suite provides expansive living areas, premium furnishings, and breathtaking city views. These suites are non-smoking and feature a lavish bathtub.
  • Family Room

    : Designed to accommodate families, these rooms offer ample space and comfortable bedding arrangements. Available with city or garden views, and typically include a bathtub.

Orchard Hotel Singapore

is not a pet-friendly hotel, and pets are not permitted on the premises.

Orchard Hotel Singapore Dining & Restaurants

Embark on a culinary journey at

Orchard Hotel Singapore

, where a variety of dining venues offer exquisite flavors to tantalize your taste buds.

  • Orchard Cafe

    : This all-day dining restaurant offers a delightful international buffet with a focus on fresh seafood and local Singaporean specialties. Estimated price per person for the buffet is PHP 2,800. Operating hours are from 6:30 AM to 10:30 PM.
  • Hua Ting Chinese Restaurant

    : Indulge in authentic Cantonese cuisine at this award-winning restaurant, known for its dim sum and refined dishes. Estimated price per person for a la carte is PHP 2,000. Operating hours are from 12:00 PM to 2:30 PM for lunch and 6:30 PM to 10:00 PM for dinner.
  • The Orchard Bar

    : Enjoy expertly crafted cocktails, fine wines, and light snacks in a sophisticated setting. Perfect for unwinding after a day of exploring. Operating hours are from 11:00 AM to 1:00 AM.

Orchard Hotel Singapore Nearby Attractions and Activities

The prime location of

Orchard Hotel Singapore

places you within easy reach of Singapore's most captivating attractions and vibrant activities.

  • Orchard Road Shopping Belt

    : Just steps away, this world-renowned street offers an unparalleled shopping experience, from luxury brands to high-street fashion.
  • Singapore Botanic Gardens

    : A UNESCO World Heritage Site, these beautiful gardens offer a serene escape with lush greenery, themed gardens, and the National Orchid Garden.
  • National Museum of Singapore

    : Immerse yourself in the history and culture of Singapore at this engaging museum, showcasing fascinating exhibits.
  • Clarke Quay

    : A vibrant riverside hub, Clarke Quay comes alive at night with a plethora of dining, entertainment, and nightlife options.
  • Gardens by the Bay

    : Explore the iconic Supertree Grove, Cloud Forest, and Flower Dome for a spectacular display of horticultural innovation and natural beauty.

If you are looking for other activities around

Orchard Hotel Singapore

, check out the best deals on Traveloka: Recommended activities in Singapore!

How to Get to Orchard Hotel Singapore from the Airport

Getting to

Orchard Hotel Singapore

from Singapore Changi Airport (SIN) is straightforward, with several convenient options available. The airport transfer service of

Orchard Hotel Singapore

ensures a smooth arrival.

  • Taxi

    : Metered taxis are readily available at the airport. The journey to

    Orchard Hotel Singapore

    typically takes around 30 minutes, depending on traffic, and will cost approximately PHP 1,000 - PHP 1,500.
  • Ride-hailing Service

    : You can book a ride-hailing service through various apps for a convenient and often cost-effective transfer. Prices are comparable to taxis.
  • Airport Shuttle Bus

    : Several airport shuttle services operate from Changi Airport to major hotels in the city, including those near Orchard Road. This is a more economical option, with prices around PHP 500 - PHP 800 per person.
  • Private Airport Transfer

    : For a seamless and personalized experience, you can pre-book a private airport transfer. This service offers direct transport to the hotel in a comfortable vehicle. You can explore airport transfer services for competitive rates.
  • Public Transport (MRT)

    : For the most budget-friendly option, you can take the Mass Rapid Transit (MRT) from Changi Airport to the Orchard station, followed by a short walk or a quick taxi ride to the hotel. This journey will take longer but is significantly cheaper, costing around PHP 100 - PHP 200.

Summary of Why You Should Choose to Stay at Orchard Hotel Singapore

Choosing

Orchard Hotel Singapore

for your next trip guarantees a memorable and comfortable stay, blending luxury with convenience. Here are the key reasons why you should book your accommodation here:

  • Prime Location

    : Situated in the heart of Singapore's premier shopping and entertainment district, offering easy access to attractions and transport links.
  • Exceptional Facilities

    : From a refreshing swimming pool and well-equipped gym to a rejuvenating spa, the hotel provides amenities for relaxation and wellness.
  • Diverse Dining Options

    : Savor exquisite international and local cuisines at the hotel's acclaimed restaurants and unwind at the stylish bar.
  • Comfortable and Stylish Rooms

    : A range of well-appointed rooms and suites cater to different needs, ensuring a restful and pleasant stay.
  • Impeccable Service

    : The dedicated staff at

    Orchard Hotel Singapore

    are committed to providing warm hospitality and efficient service.

Experience the best of Singapore by securing your

Room availability at Orchard Hotel Singapore

today. For the best rates and a hassle-free experience, consider

Booking Orchard Hotel Singapore

through Traveloka.

Book budget hotels in Singapore and discover incredible deals. You can also Easily book domestic and international flights at low prices to complement your hotel booking.

All facilities in Orchard Hotel Singapore

Bar, Cafe and Lounge Orchard Hotel Singapore
Bar, Cafe and Lounge
Functional Hall Orchard Hotel Singapore
Functional Hall
Lobby Orchard Hotel Singapore
Lobby
Exterior Orchard Hotel Singapore
Exterior
Bedroom Orchard Hotel Singapore
Bedroom

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet breakfast
  • Breakfast (surcharge)
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Continental breakfast
  • Dining area
  • Poolside bar
  • Set menu dinner
  • Set menu lunch
  • Snacks
  • Snack bar
  • Vegetarian meal

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Early Check-in
  • Express check-out
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Luggage storage
  • Mobile
  • Multilingual staff
  • Newspaper
  • Porter
  • Tours
  • Wedding service

Public Facilities

  • Parking
  • Coffee shop
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Transportation

  • Area shuttle
  • Area shuttle with surcharge
  • Bicycle rental
  • Parking with surcharge
  • Car rental
  • Garage
  • Limo or town car service
  • Secure parking
  • Shopping center shuttle
  • Valet parking
  • Valet parking (surcharge)

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoke-free

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Disabled access friendly
  • Wheelchair accessible

Connectivity

  • Internet point
  • LAN Internet
  • LAN Internet (surcharge)
  • Free WiFi

Things to Do

  • Fitness center
  • Outdoor pool

Sports and Recreations

  • Fitness center

Kids and Pets

  • Highchairs

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Orchard Hotel Singapore

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Orchard Hotel Singapore
656
Number of floors in Orchard Hotel Singapore
18
Another facilities in Orchard Hotel Singapore
Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Breakfast

Frequently asked question in Orchard Hotel Singapore

What are available facilities at Orchard Hotel Singapore?
There are top facilites at Orchard Hotel Singapore such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Orchard Hotel Singapore?
The standard check-in time at Orchard Hotel Singapore is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Orchard Hotel Singapore provide breakfast?
Yes, Orchard Hotel Singapore provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Orchard Hotel Singapore?
Orchard Hotel Singapore is a 5.0-star hotel.
How many floors does Orchard Hotel Singapore have?
Orchard Hotel Singapore has 18 floors.
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More Reviews from Other Guests in Orchard Hotel Singapore

Overall Ratings & Reviews Orchard Hotel Singapore

Traveloka (3,723)
Other sources (1,003)
8.5
Very Good
From 3,723 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.4

Location

8.6

Service and Facilites

8.6

People often mention about Orchard Hotel Singapore
All
Staff Friendliness (27)
Hotel Area (25)
Bedroom (23)
Distance to City Center (22)
Surroundings (22)
Room Space (21)
Bathroom (21)
Family Friendly (19)
Accessibility (18)
Check-in/out Time (18)
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Traveler Reviews Orchard Hotel Singapore

Number of reviews per page
20
40
Customer reviews
T***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 day(s) ago
First time staying here, and the experience was something I didn’t expect. It was a great stay, worth the money and will definitely come back. Although they seemed understaffed, especially during the check-in time. The queue was long and took more than 15 minutes standing in the line.
Find this review helpful?
D***o
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
Best hotel with close distance from Orchard area
1 people find it helpful
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 14 week(s) ago
Nice and great place... and even I got an upgraded room. Hopefully next time I will get an upgrade too.
1 people find it helpful
Fajar A.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
While the Wi-Fi connectivity was a minor point of contention, this remains one of the more impressive properties along Orchard Road. The overall experience far outweighed that small technicality, and I certainly intend to return.👍
Find this review helpful?
S***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
There is no drinking water in the room, and there is no shower in the toilet.
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1 people find it helpful
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James P.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
The staff are friendly! The location is perfect.
Find this review helpful?
P***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 29 week(s) ago
Close to the mall and just a short walk away.
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G***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 47 week(s) ago
Good placeee and good good placeee and good
3 people find it helpful
G***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 50 week(s) ago
Good old hotel and still very good in all aspects for a short stay or long stay.
5 people find it helpful
L***o
icon-origin-TRAVELOKA
8.5
/10
Reviewed 50 week(s) ago
Very satisfying. Strategic location. Expensive price for Indonesians
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2 people find it helpful
Rizki P. D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 51 week(s) ago
Very comfortable & happy nearby Hard Rock Cafe Singapore
Find this review helpful?
Rosita M.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 52 week(s) ago
Always stay here when I go to Batam
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Accommodation's Reply
16 Jul 2025
Dear Rosita, Thank you for your continued trust in Orchard Hotel Singapore! We’re honoured to be your preferred choice whenever you're en route to Batam, and truly appreciate your loyalty. Your kind words mean a lot to us, and we look forward to making each future visit just as pleasant and comfortable. If there’s anything we can do to make your stays even better, we’d be more than happy to assist. Best Regards, Nick Chia Executive Assistant Manager
maijun t. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 60 week(s) ago
I stayed here for 3 days during my visit to Singapore. In terms of location, this hotel is very strategic, close to various restaurants and shopping centers. Unfortunately, the cleanliness of the hotel is not well-maintained. Starting from the hotel slippers that smelled terrible, to the bathroom tissue that also had an unpleasant odor. It was really frustrating. Not only that, the hotel room itself is too cramped, especially the bathroom. They forced a small bathtub into the space, which is unnecessary and only makes the bathroom feel even more cramped. Moreover, they don’t provide mineral water. Instead, they only provide empty bottles that we have to fill with tap water to drink, which is absolutely inappropriate for a five-star hotel standard. Additionally, the hotel staff is not very friendly; only a few of them are welcoming and smile, while the rest are rude and unfriendly. The only thing I enjoyed during my stay here was the breakfast. Almost all the food tasted good, and the menu was quite varied.
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9 people find it helpful
I***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 62 week(s) ago
The staff was very friendly and accommodating.
2 people find it helpful
I***i
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 65 week(s) ago
Good location near orchard, food places nearby
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2 people find it helpful
Accommodation's Reply
09 Apr 2025
Dear Guest, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. It is indeed our pleasure that you liked our location and services. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon. Best Regards, Pearlyn Koh Assistant Rooms Division Manager
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Livia S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 65 week(s) ago
The hotel location is good with good surrounding. The distance to Orchard MRT station is quite far, walking 15-20 minutes, but very close to the bus stop. To Changi Airport, you can take bus number 36 for only 2 dollars. Clean hotel, friendly staff, room with comfortable space, can express check out. Thank you Orchard Hotel, see you again!
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1 people find it helpful
Accommodation's Reply
09 Apr 2025
Dear Livia, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay. It is indeed our pleasure that you liked our location and services. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon. Best Regards, Pearlyn Koh Assistant Rooms Division Manager
L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.4
/10
Reviewed 67 week(s) ago
The staff was not friendly at check in.
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2 people find it helpful
Accommodation's Reply
09 Apr 2025
Dear L***a, Thank you for sharing your feedback with us. I am sorry to hear that your recent stay at Orchard Hotel Singapore was not up to our usual standards. We take great pride in providing exceptional guest experiences, and I apologize that we fell short this time. Rest assured that I will share your feedback with the appropriate teams to improve our services and better understand our guests' needs. We hope to have the opportunity to welcome you back in the near future and provide you with a more successful stay. Thank you for taking the time to share your valuable feedback. Best Regards, Pearlyn Koh Assistant Rooms Division Manager
H***a
icon-Medical
Medical
icon-origin-TRAVELOKA
8.2
/10
Reviewed 68 week(s) ago
Good hospitality, clean room, nice location.
Find this review helpful?
Accommodation's Reply
24 Mar 2025
Dear H***a, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay. It is indeed our pleasure that you liked our facilities and services. This is a mark of recognition for our team's dedication to diligently meet our guest's expectations. We look forward to welcoming you again here in the near future! Best Regards, Pearlyn Koh Assistant Rooms Division Manager
I***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 69 week(s) ago
The hotel staff is very helpful if we need anything. The distance to Orchard Road is quite far if you walk, about 500 meters but there is a bus stop nearby, so you can take the bus if you don't feel like walking.
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2 people find it helpful
Accommodation's Reply
19 Mar 2025
Dear I***I, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay. It is indeed our pleasure that you liked our facilities and services. This is a mark of recognition for our team's dedication to diligently meet our guest's expectations. We look forward to welcoming you again here in the near future! Best Regards, Pearlyn Koh Assistant Rooms Division Manager
v***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 71 week(s) ago
The hotel atmosphere is comfortable. The hotel staff is friendly.
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1 people find it helpful
Accommodation's Reply
02 Mar 2025
Thank you for the positive review with your recent stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay. It is indeed our pleasure that you liked our facilities and services. This is a mark of recognition for our team's dedication to diligently meet our guest's expectations. We look forward to welcoming you again here in the near future! Best Regards, Pearlyn Koh Assistant Rooms Division Manager
Number of reviews per page
20
40

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Exterior 4 Orchard Hotel Singapore

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Orchard Hotel Singapore

Traveloka (3,723)
Other sources (1,003)
8.5
Very Good
From 3,723 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.4

Location

8.6

Service and Facilites

8.6

People often mention about Orchard Hotel Singapore
All
Staff Friendliness (27)
Hotel Area (25)
Bedroom (23)
Distance to City Center (22)
Surroundings (22)
Room Space (21)
Bathroom (21)
Family Friendly (19)
Accessibility (18)
Check-in/out Time (18)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Orchard Hotel Singapore

Number of reviews per page
20
40
Customer reviews
T***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 day(s) ago
First time staying here, and the experience was something I didn’t expect. It was a great stay, worth the money and will definitely come back. Although they seemed understaffed, especially during the check-in time. The queue was long and took more than 15 minutes standing in the line.
Find this review helpful?
D***o
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
Best hotel with close distance from Orchard area
1 people find it helpful
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 14 week(s) ago
Nice and great place... and even I got an upgraded room. Hopefully next time I will get an upgrade too.
1 people find it helpful
Fajar A.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
While the Wi-Fi connectivity was a minor point of contention, this remains one of the more impressive properties along Orchard Road. The overall experience far outweighed that small technicality, and I certainly intend to return.👍
Find this review helpful?
S***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
There is no drinking water in the room, and there is no shower in the toilet.
Translated by Google Icon
See original
1 people find it helpful
Profile Picture
James P.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
The staff are friendly! The location is perfect.
Find this review helpful?
P***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 29 week(s) ago
Close to the mall and just a short walk away.
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Find this review helpful?
G***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 47 week(s) ago
Good placeee and good good placeee and good
3 people find it helpful
G***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 50 week(s) ago
Good old hotel and still very good in all aspects for a short stay or long stay.
5 people find it helpful
L***o
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8.5
/10
Reviewed 50 week(s) ago
Very satisfying. Strategic location. Expensive price for Indonesians
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2 people find it helpful
Rizki P. D.
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Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 51 week(s) ago
Very comfortable & happy nearby Hard Rock Cafe Singapore
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Rosita M.
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Transit
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9.4
/10
Reviewed 52 week(s) ago
Always stay here when I go to Batam
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Accommodation's Reply
16 Jul 2025
Dear Rosita, Thank you for your continued trust in Orchard Hotel Singapore! We’re honoured to be your preferred choice whenever you're en route to Batam, and truly appreciate your loyalty. Your kind words mean a lot to us, and we look forward to making each future visit just as pleasant and comfortable. If there’s anything we can do to make your stays even better, we’d be more than happy to assist. Best Regards, Nick Chia Executive Assistant Manager
maijun t. S.
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Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 60 week(s) ago
I stayed here for 3 days during my visit to Singapore. In terms of location, this hotel is very strategic, close to various restaurants and shopping centers. Unfortunately, the cleanliness of the hotel is not well-maintained. Starting from the hotel slippers that smelled terrible, to the bathroom tissue that also had an unpleasant odor. It was really frustrating. Not only that, the hotel room itself is too cramped, especially the bathroom. They forced a small bathtub into the space, which is unnecessary and only makes the bathroom feel even more cramped. Moreover, they don’t provide mineral water. Instead, they only provide empty bottles that we have to fill with tap water to drink, which is absolutely inappropriate for a five-star hotel standard. Additionally, the hotel staff is not very friendly; only a few of them are welcoming and smile, while the rest are rude and unfriendly. The only thing I enjoyed during my stay here was the breakfast. Almost all the food tasted good, and the menu was quite varied.
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9 people find it helpful
I***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 62 week(s) ago
The staff was very friendly and accommodating.
2 people find it helpful
I***i
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Medical
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10.0
/10
Reviewed 65 week(s) ago
Good location near orchard, food places nearby
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2 people find it helpful
Accommodation's Reply
09 Apr 2025
Dear Guest, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. It is indeed our pleasure that you liked our location and services. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon. Best Regards, Pearlyn Koh Assistant Rooms Division Manager
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Livia S.
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Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 65 week(s) ago
The hotel location is good with good surrounding. The distance to Orchard MRT station is quite far, walking 15-20 minutes, but very close to the bus stop. To Changi Airport, you can take bus number 36 for only 2 dollars. Clean hotel, friendly staff, room with comfortable space, can express check out. Thank you Orchard Hotel, see you again!
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1 people find it helpful
Accommodation's Reply
09 Apr 2025
Dear Livia, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay. It is indeed our pleasure that you liked our location and services. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon. Best Regards, Pearlyn Koh Assistant Rooms Division Manager
L***a
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Leisure
icon-origin-TRAVELOKA
5.4
/10
Reviewed 67 week(s) ago
The staff was not friendly at check in.
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2 people find it helpful
Accommodation's Reply
09 Apr 2025
Dear L***a, Thank you for sharing your feedback with us. I am sorry to hear that your recent stay at Orchard Hotel Singapore was not up to our usual standards. We take great pride in providing exceptional guest experiences, and I apologize that we fell short this time. Rest assured that I will share your feedback with the appropriate teams to improve our services and better understand our guests' needs. We hope to have the opportunity to welcome you back in the near future and provide you with a more successful stay. Thank you for taking the time to share your valuable feedback. Best Regards, Pearlyn Koh Assistant Rooms Division Manager
H***a
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Medical
icon-origin-TRAVELOKA
8.2
/10
Reviewed 68 week(s) ago
Good hospitality, clean room, nice location.
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Accommodation's Reply
24 Mar 2025
Dear H***a, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay. It is indeed our pleasure that you liked our facilities and services. This is a mark of recognition for our team's dedication to diligently meet our guest's expectations. We look forward to welcoming you again here in the near future! Best Regards, Pearlyn Koh Assistant Rooms Division Manager
I***I
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Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 69 week(s) ago
The hotel staff is very helpful if we need anything. The distance to Orchard Road is quite far if you walk, about 500 meters but there is a bus stop nearby, so you can take the bus if you don't feel like walking.
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2 people find it helpful
Accommodation's Reply
19 Mar 2025
Dear I***I, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay. It is indeed our pleasure that you liked our facilities and services. This is a mark of recognition for our team's dedication to diligently meet our guest's expectations. We look forward to welcoming you again here in the near future! Best Regards, Pearlyn Koh Assistant Rooms Division Manager
v***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 71 week(s) ago
The hotel atmosphere is comfortable. The hotel staff is friendly.
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1 people find it helpful
Accommodation's Reply
02 Mar 2025
Thank you for the positive review with your recent stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay. It is indeed our pleasure that you liked our facilities and services. This is a mark of recognition for our team's dedication to diligently meet our guest's expectations. We look forward to welcoming you again here in the near future! Best Regards, Pearlyn Koh Assistant Rooms Division Manager
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