Orchard Hotel Singapore

Hotels
Preferred Partner Plus
No. 5 in Luxury Hotel & Resort in Singapore
Sustainable Hotel
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8.4
/10
Very Good
4,708 reviews

What Guests Say About Their Stay

Yenni W.

10.0
/ 10
Had a great stay at Orchard Hotel. We're upgraded to premier room that comes worh bath tub amd king size bed that can fit all three of us. The breakfast buffet is surprisingly varied and when we came at about 8am there were not many guests and the spread is plenty. If you're driving they will give complimentary parking as well. 👍🏼

Foo M. Y.

10.0
/ 10
We had really a great stay! Check in was fast! No deposit required. Beautiful lobby! Got a free upgrade to family room that come with a tent that my daughter love it so much! Extra bed for her to z too. The king bed is so big. They even send in anniversary card wishes and cakes for us! Staff are all so friendly and helpful. Breakfast spread is good too. Really enjoyed our stay and we will be back for sure! Thanks for everything!

Nurul

9.4
/ 10
Booked for my husband's belated birthday celebration. Got the early check in and late check out. No deposit required. Staffs are all very nice and helpful. We also received a complimentary chocolate cake slices with a birthday card from hotel. The pool is really big but no kiddy pool so families with kids please supervise your kids. 10-15mins walk from orchard MRT. Room is clean and spacious. Will come back in the future.

Angeline

8.5
/ 10
Nice stay at Orchard Hotel. Newly renovated room with safe, ironing board, hair dryer, kettle, bath robe, room slipper provided. Also equipped with toiletries, bottles of mineral water, coffee & tea sachets.

Koh L. Y.

9.7
/ 10
Stay was good, staff are all friendly and polite and that includes the housekeeping lady whom we simply walked past. Left a note on my booking reservation about my partner's birthday, and the front desk officer (Dominic) made sure to send 2 slices of cake along with a birthday card via room service! That meant that they had to make sure we are in the room before they sent the cake up, which is really thoughtful. Food at the orchard cafe is really good, plus sweet deal of 20% for in house guests. Overall, stay was pleasant especially with early check in and late check out! Will definitely visit again!
In the Area
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442 Orchard Road, Orchard, Singapore, 238879

Main Facilities

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This accommodation offers:
Outdoor pool
Poolside bar
Bar
Bicycle rental
Swimming pool
Late check-out
Laundry service
Restaurant
Luggage storage
Elevator
Family room
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
Staying at Orchard Hotel Singapore is a good choice when you are visiting Orchard. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Orchard Hotel Singapore

442 Orchard Road, Orchard, Singapore, 238879
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Lobby Orchard Hotel Singapore
Lobby 2 Orchard Hotel Singapore

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Overview of Orchard Hotel Singapore

Orchard Hotel Singapore has a long history on Singapore's best-known shopping street: Traveloka's listing records the property's original build year as 1960 and its most recent renovation as 2011. Today it operates as a 5-star hotel at 442 Orchard Road (postal code 238879), with 656 rooms spread across 18 floors, four restaurants and a bar, according to the property details held on Traveloka.

That scale shapes the way the hotel works. A property with more than six hundred rooms is set up to handle a wide mix of guests at once: shoppers who want to walk straight out onto Orchard Road, business travellers using the meeting rooms and business centre, families booking connecting or family rooms, and couples marking an anniversary or a honeymoon. The listing also notes a reception hall, banquet facilities and a wedding service, so the hotel regularly doubles as an events venue as well as a place to sleep.

For guests, the practical headline is convenience. The front desk is staffed around the clock, room service is listed as available 24 hours, there is an outdoor pool with a poolside bar, and free WiFi is included in the facility list. Add a central Orchard address, and Orchard Hotel Singapore becomes an easy base for a first visit to Singapore or a repeat stay built around shopping, dining and meetings.

Room Types at Orchard Hotel Singapore

Traveloka's structured data for Orchard Hotel Singapore confirms the hotel's overall inventory of 656 rooms, but it does not publish a detailed per-category room ladder in the feed used for this page. Rather than guess at names or sizes, the sections below set out what the listing does confirm about room configurations and in-room features. For the exact categories on sale, bed types, occupancy limits and room sizes on your dates, open the room selection on the Orchard Hotel Singapore page on Traveloka, where each option is shown with its own details.

Family Rooms and Connecting Rooms

The hotel's general facility list includes both family rooms and connecting rooms. That matters for groups who want to stay together without squeezing into a single standard room: parents travelling with older children, grandparents joining a family holiday, or friends who prefer adjoining space. Connecting rooms are normally allocated on request and subject to availability, so mention the requirement in your booking notes or contact the property after booking to confirm. Highchairs are also listed, which helps families travelling with toddlers at mealtimes.

In-Room Facilities

At property level, Traveloka lists the following in-room facilities for Orchard Hotel Singapore. Because these are recorded for the hotel as a whole rather than for each room category, not every item may be present in every room, so check the individual room description before you book if a particular feature is important to you.

  • Bathroom: shower, bathtub, and separate shower and tub listed among the in-room facilities, plus bathrobes and a hairdryer
  • Comfort: air conditioning throughout the property
  • Entertainment: TV with cable channels
  • Refreshments: minibar and refrigerator
  • Work and security: a desk and an in-room safe

Accessible Stays

The listing records an accessible bathroom, accessible parking and wheelchair accessibility for Orchard Hotel Singapore. Guests who need an accessible room should confirm the specific room configuration directly with the hotel before arrival, as accessible rooms are usually limited in number and are best reserved early.

Facilities and Amenities

As a large, full-service hotel, Orchard Hotel Singapore lists a broad set of facilities across leisure, business and everyday convenience. The highlights below are drawn from the hotel's facility categories on Traveloka.

  • Pool: an outdoor swimming pool with a poolside bar
  • Business: a business centre, computer station, conference room, meeting facilities and projector
  • Events: a reception hall, banquet facilities and a wedding service
  • Connectivity: free WiFi, WiFi in public areas, and LAN internet available for a surcharge
  • Guest services: 24-hour receptionist, 24-hour security, concierge, bellhop, porter, luggage storage, multilingual staff and a money changer
  • Convenience: laundry service, newspaper, safety deposit box, elevators, bicycle rental and tour arrangements
  • Arrival and departure: early check-in, express check-out and late check-out are listed as services, typically subject to availability

The events side of the hotel is worth noting if you are travelling for a conference or a wedding. With a reception hall, banquet facilities and on-site meeting rooms under one roof, delegates and guests can stay, meet and dine without leaving the building, which is a real time-saver in a busy district. Leisure guests, meanwhile, get a pool to retreat to after a long afternoon of shopping in Singapore's humidity.

The listing also shows a cluster of everyday services close by, including an ATM, a beauty salon, a hair salon, a gift shop, grocery shopping, a supermarket and laundry facilities. For longer stays these small conveniences add up, since they let you pick up essentials, freshen up before an evening out or sort out laundry without a long trip across town.

Location and Getting There

Orchard Hotel Singapore sits at 442 Orchard Road, in the Orchard district that gives Singapore's main shopping boulevard its name. Orchard Road is lined with department stores, malls, cafés and restaurants, and the wider corridor is well connected by the city's MRT network and public buses, so getting to the Civic District, Marina Bay or the island's other neighbourhoods is straightforward. Use a map app from the hotel address to find the nearest station entrance and the best route for your plans.

The hotel's transport options, as listed on Traveloka, include:

  • Airport transfer: available for a surcharge, so it is worth arranging in advance if you land late or travel with heavy luggage
  • Area and shopping shuttles: an area shuttle (with surcharge) and a shopping centre shuttle are both listed
  • Private transport: limousine or town car service and car rental
  • Parking: parking is available, including secure parking, a garage and valet parking (valet carries a surcharge); confirm current parking charges with the hotel before you arrive
  • Accessibility: accessible parking is included in the facility list

Most international visitors arrive through Singapore Changi Airport. If you are still planning the journey, you can compare flights to Singapore on Traveloka and then add the hotel's airport transfer, or take a taxi or ride-hail car directly to Orchard Road. Traveloka's listing does not record a fixed transfer time to the airport, so allow for traffic at peak hours when timing a departure.

Dining at Orchard Hotel Singapore

Food is one of the stronger parts of the Orchard Hotel Singapore offer. Traveloka's property data lists four restaurants and one bar on site, plus a café, a coffee shop, a snack bar and a poolside bar, so there is a meal option for most times of day without leaving the building.

  • Breakfast: served from 06:30 to 10:00, with buffet breakfast and continental breakfast both listed; extra breakfast for additional guests carries a charge, so check whether your rate includes it
  • Lunch and dinner: buffet, à la carte and set menu formats are all listed for both lunch and dinner
  • Dietary needs: vegetarian meals appear in the food and drinks list
  • Light bites: snacks, the café and the coffee shop cover in-between hunger
  • In-room: room service is listed as available 24 hours a day

The combination of buffet and set menu formats suits groups and events, while à la carte service works better for a quieter dinner. Outlet names, cuisines and opening hours can change over time, so check the latest details with the hotel or on the property page before you plan a special meal.

Beyond the hotel, Orchard Road is one of the easiest places in Singapore to eat well, with food halls, restaurants and cafés in the surrounding malls. If you would like to build a fuller itinerary around your stay, browse things to do and attractions in Singapore on Traveloka, from city tours to theme-park tickets.

Why Stay at Orchard Hotel Singapore

The case for Orchard Hotel Singapore rests on a few clear strengths. First, the address: being on Orchard Road itself means shopping, dining and onward transport start at the hotel door rather than a taxi ride away. Second, the hotel's long history, with a build year recorded as 1960 and a renovation in 2011, gives it a long-standing presence on the street. Third, its scale and service set-up suit a wide range of trips.

  • For shoppers: the Orchard Road location and the listed shopping centre shuttle make it easy to cover the district's malls and department stores
  • For business travellers: a business centre, conference room, meeting facilities, projector and express check-out support working trips
  • For families: family rooms, connecting rooms, highchairs and an outdoor pool give children and parents room to unwind
  • For events: a reception hall, banquet facilities and a wedding service under one roof
  • For late arrivals: a 24-hour receptionist, 24-hour security and round-the-clock room service

With 656 rooms, the hotel can usually offer options across a range of dates, though popular periods such as school holidays and major shopping or festive seasons still fill up quickly. If you would like to weigh it against nearby alternatives, you can compare other hotels in Singapore on Traveloka before you decide.

Tips for Booking Orchard Hotel Singapore on Traveloka

  1. Check your timings: check-in starts from 15:00 and check-out is by 11:00. Early check-in and late check-out are listed as services, but they usually depend on availability, so request them in advance.
  2. Bring the right documents: the hotel asks guests to present an ID card in hard copy at check-in.
  3. Mind the age rule: the minimum check-in age is 18, and minor guests must be accompanied by an adult upon check-in.
  4. Read the rate inclusions: some rates include breakfast and others do not. Breakfast runs from 06:30 to 10:00 and extra breakfast is chargeable, so compare options on the room selection page.
  5. Request room configurations early: if you need connecting rooms, a family room or an accessible room, add a note to your booking and confirm with the hotel.
  6. Plan your arrival: airport transfer, valet parking and the area shuttle all carry surcharges, so arrange the option that fits your budget before you travel.
  7. Pack the right adaptor: the listing records room voltage of 220V, so bring an adaptor or converter if your devices need one.
  8. Book ahead for peak dates: Orchard Road hotels are in high demand during school holidays and festive periods, so booking early gives you a wider choice of rooms.

Traveloka shows the room options, inclusions and cancellation terms for each rate before you pay, so it is easy to match a booking to your plans. When you are ready to put the rest of the trip together, start from the Traveloka homepage.

Other Popular Hotels in Orchard

Planning to compare before you book? These hotels are also in the Orchard area and listed on Traveloka. Details below come from each property's own Traveloka listing; check the property page for current room types and inclusions.

Singapore Marriott Tang Plaza Hotel

  • Hotel details: A 5-star hotel at 320 Orchard Road with 384 rooms; the listing records a 1982 build year and a 2019 renovation, suiting travellers who want a central Orchard Road address.
  • Room types: see the property page on Traveloka for the current room categories
  • Facilities: valet parking, car rental, non-smoking rooms, disabled access, room service and a safety deposit box
  • Services: 24-hour receptionist, express check-in and check-out, multilingual staff and a money changer

Artyzen Singapore

  • Hotel details: A 5-star, 142-room hotel at 9 Cuscaden Road, with 2023 recorded as its build year, suited to guests who prefer a smaller, newer property near Orchard.
  • Room types: see the property page on Traveloka for the current room categories
  • Facilities: an outdoor pool, a health club, a restaurant, parking and 24-hour room service
  • Services: concierge, 24-hour security and a 24-hour receptionist

Pan Pacific Orchard, Singapore

  • Hotel details: A 5-star hotel with 343 rooms at 10 Claymore Road; the listing records 2023 as its build year and includes family rooms and connecting rooms, making it a good fit for families.
  • Room types: see the property page on Traveloka for the current room categories
  • Facilities: an outdoor pool, a children's pool, a spa, a garden, a terrace, a poolside bar, a restaurant and free WiFi
  • Services: concierge, 24-hour receptionist, 24-hour security, laundry service, luggage storage and airport transfer (surcharge)

voco ORCHARD SINGAPORE by IHG

  • Hotel details: A 4.5-star hotel at 581 Orchard Road with 423 rooms and a 2023 renovation on record, appealing to guests who want an IHG-branded stay on the main boulevard.
  • Room types: see the property page on Traveloka for the current room categories
  • Facilities: an outdoor pool, a fitness centre, a bar, free WiFi and parking (surcharge)
  • Services: concierge and room service

York Hotel

  • Hotel details: A 4-star hotel at 21 Mount Elizabeth with 407 rooms; the listing records a 1978 build year and a 2018 renovation, and family and connecting rooms suit groups.
  • Room types: see the property page on Traveloka for the current room categories
  • Facilities: an outdoor pool, a children's pool, a restaurant, a coffee shop, a pub, a business centre, meeting rooms and free WiFi
  • Services: 24-hour receptionist, 24-hour room service, concierge, doorman, laundry service and airport transfer (surcharge)

Pullman Singapore Orchard

  • Hotel details: A 5-star hotel at 270 Orchard Road with 2022 recorded as its build year, suited to travellers who want a contemporary hotel in the heart of the shopping belt.
  • Room types: see the property page on Traveloka for the current room categories
  • Facilities: an outdoor pool, a fitness centre, a bar, a restaurant serving breakfast, lunch and dinner, and free WiFi
  • Services: concierge, 24-hour receptionist, express check-in and check-out, laundry service and a money changer

Hotel Supreme

  • Hotel details: A 3-star, 86-room hotel at 15 Kramat Road, with a 1972 build year and a 2016 renovation on record, offering a simpler stay close to Orchard.
  • Room types: see the property page on Traveloka for the current room categories
  • Facilities: family rooms, parking, an elevator and free WiFi, with in-room facilities listed including a desk, refrigerator and in-room safe
  • Services: 24-hour receptionist, laundry service, luggage storage and multilingual staff

The OTHR | New Capsule Hotel @ Orchard

  • Hotel details: A capsule hotel at 17 Cuppage Road with 63 units, suited to solo travellers and budget-minded guests who want to be near Orchard Road.
  • Room types: see the property page on Traveloka for the current room categories
  • Facilities: free WiFi, air conditioning and an accessible bathroom
  • Services: 24-hour receptionist, concierge, express check-in and check-out, and luggage storage

All facilities in Orchard Hotel Singapore

Facility

  • Outdoor pool
  • Poolside bar
  • Bar
  • Bicycle rental
  • Swimming pool
Functional Hall Orchard Hotel Singapore
Functional Hall
Common Space Orchard Hotel Singapore
Common Space
Lobby Orchard Hotel Singapore
Lobby
Exterior Orchard Hotel Singapore
Exterior
Bedroom Orchard Hotel Singapore
Bedroom

Transportation

  • Area shuttle with surcharge
  • Bicycle rental
  • Parking with surcharge
  • Car rental
  • Garage
  • Limo or town car service
  • Secure parking
  • Shopping center shuttle
  • Valet parking (surcharge)

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet breakfast
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Continental breakfast
  • Dining area
  • Poolside bar
  • Set menu dinner
  • Set menu lunch
  • Snacks
  • Snack bar
  • Vegetarian meal

General

  • AC
  • Reception hall
  • Banquet
  • Connecting rooms
  • Family room
  • Swimming pool

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Wheelchair accessible

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Supermarket

Kids and Pets

  • Highchairs

Things to Do

  • Outdoor pool

Connectivity

  • LAN Internet (surcharge)
  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Public Facilities

  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Early Check-in
  • Express check-out
  • 24-hour Receptionist
  • 24-hour security
  • Late check-out
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper
  • Porter
  • Tours
  • Wedding service

Accommodation Policy & General Information in Orchard Hotel Singapore

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Orchard Hotel Singapore
656
Number of floors in Orchard Hotel Singapore
18
Another facilities in Orchard Hotel Singapore
Area shuttle with surcharge, Bicycle rental, Parking with surcharge, Car rental, Garage

Frequently asked question in Orchard Hotel Singapore

Where is Orchard Hotel Singapore located?
Orchard Hotel Singapore is located at 442 Orchard Road, Singapore 238879, in the Orchard district. The address puts guests directly on Singapore's main shopping boulevard, with malls, department stores and restaurants along the street and the city's MRT and bus network serving the wider Orchard Road corridor for onward travel.
What time is check-in and check-out at Orchard Hotel Singapore?
Check-in at Orchard Hotel Singapore starts from 15:00 and check-out is by 11:00. Early check-in and late check-out are listed as services, usually subject to availability. Guests must present an ID card in hard copy at check-in, and the minimum check-in age is 18, with minors accompanied by an adult.
Does Orchard Hotel Singapore have a swimming pool?
Yes, Orchard Hotel Singapore has an outdoor swimming pool, according to its facility list on Traveloka. A poolside bar is also listed, so guests can order drinks and snacks while they relax. The pool makes a handy break between shopping trips or meetings along Orchard Road during a stay in Singapore.
How many rooms does Orchard Hotel Singapore have?
Traveloka's property data records 656 rooms at Orchard Hotel Singapore, spread across 18 floors. The listing also includes family rooms and connecting rooms, which are useful for families and groups travelling together. Room categories, bed types and occupancy limits vary, so check the room selection on the Traveloka page for the options available on your dates before you book.
Is breakfast available at Orchard Hotel Singapore?
Yes. Breakfast at Orchard Hotel Singapore is served from 06:30 to 10:00, and both buffet and continental breakfast are listed. Whether breakfast is included depends on the rate you choose, and extra breakfast for additional guests is chargeable. Compare the rate inclusions on Traveloka so you know exactly what your booking covers before arrival.
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More Reviews from Other Guests in Orchard Hotel Singapore

Overall Ratings & Reviews Orchard Hotel Singapore

Traveloka (3,705)
Other sources (1,003)
8.5
Very Good
From 3,705 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.4

Location

8.6

Service and Facilites

8.6

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Staff Friendliness (29)
Hotel Area (26)
Bedroom (24)
Distance to City Center (23)
Surroundings (23)
Room Space (23)
Bathroom (21)
Accessibility (20)
Family Friendly (19)
Check-in/out Time (19)
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Traveler Reviews Orchard Hotel Singapore

Number of reviews per page
20
40
Customer reviews
Harty P.
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9.4
/10
Reviewed 7 week(s) ago
The hotel is nice, but the rooms are small, different from hotel rooms in Indonesia.
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1 people find it helpful
Tanjung s.
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8.2
/10
Reviewed 8 week(s) ago
Quite comfortable for that price.
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O***o
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10.0
/10
Reviewed 9 week(s) ago
Comparable to the price, in the shopping center.
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1 people find it helpful
Evi m.
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9.7
/10
Reviewed 11 week(s) ago
Nice hotel and best location for shopping.
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Naila A. R.
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Leisure
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7.5
/10
Reviewed 13 week(s) ago
Halal and non-halal food are not separated. There is no clear information regarding pork and lark.
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1 people find it helpful
B***y
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9.1
/10
Reviewed 17 week(s) ago
Great staff, spacious room and clean, good surroundings and location.
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Verified Traveler
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8.5
/10
Reviewed 18 week(s) ago
Nice hotel, clean room. Near to Orchard Road.
1 people find it helpful
T***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 19 week(s) ago
First time staying here, and the experience was something I didn’t expect. It was a great stay, worth the money and will definitely come back. Although they seemed understaffed, especially during the check-in time. The queue was long and took more than 15 minutes standing in the line.
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D***o
icon-origin-TRAVELOKA
9.7
/10
Reviewed 29 week(s) ago
Best hotel with close distance from Orchard area
1 people find it helpful
Verified Traveler
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Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 32 week(s) ago
Nice and great place... and even I got an upgraded room. Hopefully next time I will get an upgrade too.
1 people find it helpful
Fajar A.
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9.4
/10
Reviewed 33 week(s) ago
While the Wi-Fi connectivity was a minor point of contention, this remains one of the more impressive properties along Orchard Road. The overall experience far outweighed that small technicality, and I certainly intend to return.👍
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S***r
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Leisure
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10.0
/10
Reviewed 33 week(s) ago
There is no drinking water in the room, and there is no shower in the toilet.
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2 people find it helpful
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James P.
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Business
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10.0
/10
Reviewed 47 week(s) ago
The staff are friendly! The location is perfect.
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P***e
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Leisure
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9.1
/10
Reviewed 47 week(s) ago
Close to the mall and just a short walk away.
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G***a
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Business
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10.0
/10
Reviewed 65 week(s) ago
Good placeee and good good placeee and good
3 people find it helpful
G***m
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Leisure
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10.0
/10
Reviewed 69 week(s) ago
Good old hotel and still very good in all aspects for a short stay or long stay.
5 people find it helpful
L***o
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8.5
/10
Reviewed 69 week(s) ago
Very satisfying. Strategic location. Expensive price for Indonesians
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2 people find it helpful
Rizki P. D.
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Leisure
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10.0
/10
Reviewed 69 week(s) ago
Very comfortable & happy nearby Hard Rock Cafe Singapore
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Rosita M.
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Transit
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9.4
/10
Reviewed 70 week(s) ago
Always stay here when I go to Batam
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Accommodation's Reply
16 Jul 2025
Dear Rosita, Thank you for your continued trust in Orchard Hotel Singapore! We’re honoured to be your preferred choice whenever you're en route to Batam, and truly appreciate your loyalty. Your kind words mean a lot to us, and we look forward to making each future visit just as pleasant and comfortable. If there’s anything we can do to make your stays even better, we’d be more than happy to assist. Best Regards, Nick Chia Executive Assistant Manager
maijun t. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 78 week(s) ago
I stayed here for 3 days during my visit to Singapore. In terms of location, this hotel is very strategic, close to various restaurants and shopping centers. Unfortunately, the cleanliness of the hotel is not well-maintained. Starting from the hotel slippers that smelled terrible, to the bathroom tissue that also had an unpleasant odor. It was really frustrating. Not only that, the hotel room itself is too cramped, especially the bathroom. They forced a small bathtub into the space, which is unnecessary and only makes the bathroom feel even more cramped. Moreover, they don’t provide mineral water. Instead, they only provide empty bottles that we have to fill with tap water to drink, which is absolutely inappropriate for a five-star hotel standard. Additionally, the hotel staff is not very friendly; only a few of them are welcoming and smile, while the rest are rude and unfriendly. The only thing I enjoyed during my stay here was the breakfast. Almost all the food tasted good, and the menu was quite varied.
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9 people find it helpful
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Exterior 4 Orchard Hotel Singapore

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.