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Orchard Hotel Singapore

Hotel
442 Orchard Road, Orchard, Singapore, Singapore, 238879
Exterior / Building
Bedroom
Lobby
Bedroom
Bedroom
See all photos
Impressive
8.5/10
According to 360 guests
Comfortable and clean. Easily to going shopping
Asni D.
See all reviews
Based on 3,635 traveler reviews
AC
Parking
24-Hour Front Desk
Swimming Pool
Elevator
Restaurant
WiFi

Nearby attractions
The Forum Shopping Mall
(0.17 km)
Tanglin Shopping Centre
(0.22 km)
Royal Thai Embassy
(0.26 km)
Far East Shopping Centre
(0.31 km)
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Review by Traveloka users
Review

Based on 195 reviews

8.5
Impressive
Fantastic
111
Very Good
179
Satisfying
50
Average
20
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
9.7
- Family vacation
A good hotel, good services, very recommended
10
- Business travel
It's an awesome hotel. Thank you
10
- Romantic Vacation
Comfortable and clean. Easily to going shopping
8.5
- Business travel
Nice and comfortable hotel. Good location too. It's good for business and leisure
9.7
- Romantic Vacation
Will definitely stay again, front office staff are great especially Joana.
10
- Medical Travel
Very clean, kind, near the hospital.
9.1
- Family vacation
Nice hotel but location is average
8.5
- Family vacation
Quite old interior. Time for renovation.
10
- Family vacation
Enough for all thanks my family like stay in orchard hotel
10
- Romantic Vacation
Very nice and make me very happy
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Based on
3,635 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business1,100
Couples1,092
Solo travel204
Family662
Friends getaway303
Rating Result
Very Bad
78
Bad
143
Average
586
Very Good
1,413
Extraordinary
1,416
rockpebblar
A 2 day stay prior to a cruise
Arrived in Singapore after a grueling flight from Heathrow feeling very tired. Attended the checking desk mid morning, after standing in a queue for some minutes and was informed my room would not be ready until late afternoon but if I wanted to upgrade my room I could have one straight away! This is fast becoming the Hotel industry standard in an attempt to skim off more money from the visitors. After agreeing to upgrade, we went up to the room, which was by all standards very good. We decided that as we were very tired still we would dine in the hotels restaurant and made our way down. We had no idea what was the procedure as there was a buffet running but we were plonked down on a table and the menu was given to us, I decided on a started of a Waldorf salad and the Nasi Goreng as the main. The waiter arrived with the first part of the meal and stuck the Nasi Goreng down in front of me, thinking there had been a mistake in the order i waited a few minutes and then got stuck into the meal. Half way through the meal the waiter arrived with the salad, I was dumbfounded! How on earth can anyone eat a salad after a curry based dish! For this pleasure I was charged 197sd which included my wifes meal On leaving the hotel I was given the bill and noticed that for the little packet of biscuits normally give free with the tea/coffee in the room they had charged me 3.80sd, not the end of the world in financial facts but it goes to show that every last dime would be sucked out of you, again, this now is a hotel standard
Couples - Nov 21, 2017
siddhant s
Lovely Hotel in Good location with very nice room with great Breakfast.
It was a great stay and i loved the services provided to me. I stayed from 15 Nov 17 to Nov 17, I got free upgrade in the hotel and also got free cake and wine on my first anniversary. I want to thanks Shoko and Diana for giving me a Free upgrade of Room.. Location wise.. this is the best hotel to stay as everything is nearby. Breakfast have many option of veg as well non veg. Thanks Siddhant
Family - Nov 20, 2017
DarrenLim15
Average stay if you are not too fussy about hotels
Honestly, Orchard Hotel is just average. Well it isn't the worst hotel I've stayed in, neither does it shout "PLEASE STAY HERE!". It's a good place if you are not too fussy about hotels and budget is not an issue. The dim, old (not rustic nor charming kind of old) and (I don't know but it gave me a) damp/moldy feel was a little of a turn-off. On the contrary, most of its staff provides pretty good service (perhaps except ONE banquet director who pretty much caused great anger/disappointment at Orchard Hotel - though thankfully this is a review on the accommodation and not on the banquet) - the others from the porters & bell-boys, to housekeeping and front desk (I remember there was a staff named Darren who was really nice) counter-balanced the dim, boring interior. Location of course is good (a little off the main Orchard belt but this is Singapore, it's near enough).
Family - Nov 20, 2017
adelahm1234
Awesome experience!
We had our wedding lunch banquet with Orchard Hotel and our wedding sales coordinator was Crescent. She was really helpful throughout the whole process, always providing us with advice and tips. On the actual day itself, she was there, receiving us and at the 1st & 2nd march in always so hands on and assuring us. The banquet manager and staff were all really helpful and friendly. We were really satisfied with Orchard Hotel's service. We also checked into the bridal suite, the room was really clean and bright and it also comes with complimentary laundry service. All in all, we really enjoyed the experience we had with Orchard Hotel. Thank you!
Couples - Nov 19, 2017
Maria H
Fabulous hotel and amazing staff in Executive Lounge
We upgraded to an executive room with executive access. Unfortunately we were not advised that children could not enter the executive lounge in an evening. This was very annoying as it was my husband's birthday and he wanted to chill in there. After discussions with the hotel, Daisy in the Executive lounge very kindly sent a lovely birthday cake and some sweets to the room with a lovely note. We were asked to go to the executive lounge where they agreed our 6 year old daughter was very well behaved and let us in for the remainder of our holiday. What I really appreciate is that they made a decision on seeing a child rather than assuming she would be nautghy. In the Executive Lounge we were really looked after, the food and staff in there is amazing, with one beautiful member of staff in particular being Daisy, really lovely and friendly. Thank you for our time there and we hope to see you again soon. Sorry for the late review, I seem to update everything at once.
Family - Nov 19, 2017
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Hotel facility

Description

Hotel policy

  • Food and Drinks
    • A la carte dinner
    • A la carte lunch
    • Restaurant with AC
    • Bar
    • Breakfast
    • Buffet breakfast
    • Breakfast with surcharge
    • Buffet dinner
    • Buffet lunch
    • Cafe
    • Continental breakfast
    • Dining area
    • Poolside bar
    • Set menu dinner
    • Set menu lunch
    • Snack bar
    • Snacks
    • Vegetarian meal
  • Hotel Services
    • Bellhop
    • Concierge
    • Money changer
    • Early Check-in
    • Express check-out
    • 24-hour Receptionist
    • 24-hour security
    • Late check-out
    • Laundry service
    • Luggage storage
    • Mobile
    • Multilingual staff
    • Newspaper
    • Porter
    • Tours
    • Wedding service
  • Public Facilities
    • Parking
    • Coffee shop
    • Early check-in
    • Elevator
    • 24-hour room service
    • Late check-out
    • Restaurant
    • Breakfast restaurant
    • Dinner restaurant
    • Lunch restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • In-room Facilities
    • Bathrobe
    • Bathtub
    • Cable TV
    • Desk
    • Hairdryer
    • In-room safe
    • Minibar
    • Refrigerator
    • Separate shower and tub
    • Shower
    • TV
  • Transportation
    • Area shuttle
    • Area shuttle with surcharge
    • Car rental
    • Parking with surcharge
    • Garage
    • Limo or town car service
    • Secure parking
    • Shopping center shuttle
    • Valet parking
    • Valet parking with surcharge
  • General
    • AC
    • Ballroom
    • Banquet
    • Connecting rooms
    • Family room
    • Non-smoking room
    • Swimming pool
    • Smoking area
  • Nearby Facilities
    • ATM/Banking
    • Beauty salon
    • Gift shop
    • Grocery
    • Hair salon
    • Laundry
    • Shops
    • Supermarket
  • Business Facilities
    • Business center
    • Business facilities
    • Computer station
    • Conference room
    • Meeting facilities
    • Photocopier
    • Projector
  • Connectivity
    • Internet point
    • LAN Internet
    • LAN Internet with surcharge
    • Free WiFi
  • Accessibilty
    • Access friendly
    • Accessible bathroom
    • Accessible parking
    • Wheelchair accessible
  • Kids and Pets
    • Babysitting with surcharge
    • Highchairs
  • Things to Do
    • Fitness center
    • Outdoor pool
  • Shuttle Service
    • Airport transfer with surcharge
  • Sports and Recreations
    • Fitness

    Check-in and Check-out Time

    Check-in: 2:00 PM
    Check-out: 12:00 PM

    Location
    Staying at Orchard Hotel Singapore is a good choice when you are visiting Orchard.

    This hotel is very easy to find since it is strategically positioned close to public facilities.

    About Orchard Hotel Singapore

    Whether you are planning an event or other special occasions, Orchard Hotel Singapore is a great choice for you with a large and well-equipped function room to suit your requirements.

    This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Orchard Hotel Singapore.

    Are you a shopaholic? Staying at Orchard Hotel Singapore will surely spoil you for numerous shopping centers nearby.

    From business event to corporate gathering, Orchard Hotel Singapore provides complete services and facilities that you and your colleagues need.

    Have fun with various entertaining facilities for you and the whole family at Orchard Hotel Singapore, a wonderful accommodation for your family holiday.

    If you plan to have a long-term stay, staying at Orchard Hotel Singapore is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

    While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Orchard Hotel Singapore is suitable for you who value privacy during your stay.

    The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

    The hotel’s fitness center is a must-try during your stay here.

    Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

    24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

    Savor your favorite dishes with special cuisines from Orchard Hotel Singapore exclusively for you.

    WiFi is available within public areas of the property to help you to stay connected with family and friends.

    Orchard Hotel Singapore is a hotel with great comfort and excellent service according to most hotel's guests.

    Get precious and unforgettable moment during your stay at Orchard Hotel Singapore.

    Additional breakfast are chargeable at SGD 42.37 /person.

    Breakfast time start from 06:00 until 10:30.


    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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