Pan Pacific Orchard, Singapore

Sustainable Hotel
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9.2
/10
Exceptional
750 reviews

What Guests Say About Their Stay

n***a

10.0
/ 10
Pan Pacific always is my favorite place to stay because all the staff are so friendly, the location is very strategic, the hotel facilities & ambiance just always feel like home, so comfortable and warm.

T***i

8.2
/ 10
The staff was very kind and accommodating. They helped me with the luggage arrangement. The hotel is a short walk to Orchard Ion, so plenty of shops to lose time in.

Ni Ketut S.

9.7
/ 10
The staff was excellent and helpful, beautiful hotel with its excellent service and location, nearby all amenities, restaurants, and shopping centre. Was able to take a walk and exercise during the stroll, excellent experience 😊

D***l

10.0
/ 10
I stayed at Pan Pacific Orchard and had a great experience. The hotel design is stunning and very unique, with lots of greenery that makes the atmosphere feel relaxing and luxurious. The room was comfortable and well designed, and the staff were attentive and friendly. Overall it was a memorable stay and I would happily return.

I***I

10.0
/ 10
Everything was perfect! From check-in, breakfast, club facilities, and the very spacious room.
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In the Area
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10 Claymore Road, Orchard, Singapore, 229540

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Pan Pacific Orchard Pan Pacific Orchard, Singapore is a hotel is located at Orchard. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Pan Pacific Orchard, Singapore

10 Claymore Road, Orchard, Singapore, 229540
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Lobby Pan Pacific Orchard, Singapore
Exterior 2 Pan Pacific Orchard, Singapore

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Overview of Pan Pacific Orchard, Singapore

Pan Pacific Orchard is one of the Prix Versailles World’s Most Beautiful Hotels, recognised with multiple accolades for its excellence in both design and hospitality. Lush with over 12,000sqm of foliage, this urban oasis redefines the Orchard Road skyline with its iconic biophilic architecture. The 343-key hotel boasts four nature-inspired vertical terraces—Forest, Beach, Garden, and Cloud—each offering a differentiated experience across unique environments. Guests staying in selected room and suite tiers can also enjoy access to the Pacific Club Lounge, which encompasses exclusive privileges.

At the Forest Terrace, enjoy vibrant Mediterranean cuisine at signature restaurant Mosella, or savour local delights at alfresco lounge Pacific Breeze. The Beach Terrace delivers a resort-like escape in the city with its stunning lagoon pool, and a holistic range of wellness facilities such as St. Gregory Spa, a fully-equipped indoor gym, and an outdoor gym. The Garden Terrace features a manicured lawnscape alongside premium wine lounge, Park90, while at the top, the Cloud Terrace houses Singapore’s highest pillarless ballroom, the Claymore Ballroom.

Pan Pacific Orchard, Singapore Location & Address

Pan Pacific Orchard, Singapore is located at 10 Claymore Road, Orchard, Singapore, 229540. It's situated in the Orchard area of Singapore, known for its vibrant shopping and dining. The hotel is approximately 4 km from the city center.

How to go to Pan Pacific Orchard, Singapore from Airport

Need to figure out the best way to get to Pan Pacific Orchard, Singapore from Changi Airport? Don't worry, we've got you covered! Here are a few options for your hotel transfer from the airport.
  • Taxi (Most Direct): Taxis are readily available at Changi Airport. The ride to Pan Pacific Orchard typically takes around 20-30 minutes, depending on traffic. This is the most direct option, but also the most expensive.
  • Ride Hailing (Convenient): Ride hailing services like Traveloka are a convenient way to get to the hotel. Simply book a ride through the app, and a driver will pick you up at the designated area.
  • MRT (Most Affordable): Take the MRT from Changi Airport to Orchard Station. You'll need to transfer at Tanah Merah Station to the East-West Line, then again at City Hall Station to the North-South Line. From Orchard Station, it's a short walk to the hotel. This is the most affordable option, but it takes the longest.
  • Airport Shuttle (Budget-Friendly): Airport shuttles are available from Changi Airport to various hotels in Singapore. This is a budget-friendly option, but it may take longer than a taxi or ride hailing service as it makes multiple stops.

Tips: For the most convenient route, consider a ride hailing service or taxi, especially if you have a lot of luggage. If you're on a budget and don't mind a longer journey, the MRT is a great option.

Pan Pacific Orchard, Singapore Reviews & Summary

Looking for hotel reviews before you book your stay at Pan Pacific Orchard, Singapore? You're in the right place! We've gathered all the essential information to help you decide if this hotel is the perfect fit for your trip. Guests consistently rave about the hotel's stunning architecture and lush vertical gardens, creating a tranquil oasis in the heart of bustling Orchard Road. The rooftop pool and bar are also a major hit, offering breathtaking views of the city skyline. The impeccable service and attention to detail are frequently mentioned, making guests feel pampered and well-cared for. One standout feature is the hotel's commitment to sustainability, with its innovative design incorporating natural elements and energy-efficient technologies. This eco-conscious approach adds to the hotel's appeal for environmentally aware travellers.

"Absolutely loved my stay at Pan Pacific Orchard! The hotel is beautiful, the staff are amazing, and the location is perfect for shopping and dining. I highly recommend it!"

Pan Pacific Orchard, Singapore Room Types Available

Choosing the right hotel room type can make all the difference in your stay. At Pan Pacific Orchard, Singapore, you'll find a variety of categories of hotel rooms to suit your needs and preferences. Let's explore the different hotel bedroom types available.
  • Deluxe Room: These rooms offer comfortable accommodations with city views. Non-smoking rooms are available.
  • Premier Room: Enjoy enhanced amenities and a spacious layout in the Premier Rooms. Some rooms feature bathtubs.
  • Club Room: Guests staying in Club Rooms have access to the exclusive Pacific Club Lounge, offering complimentary breakfast, afternoon tea, and evening cocktails.
  • Suites: For the ultimate in luxury, choose one of the hotel's suites. These spacious accommodations feature separate living areas and stunning views.
  • Family Room: Designed with families in mind, these rooms offer ample space and amenities for a comfortable stay.

Pan Pacific Orchard, Singapore is not a pet-friendly hotel.

Hotel Facilities in Pan Pacific Orchard, Singapore

When choosing a hotel, it's important to consider the hotel facilities available. Pan Pacific Orchard, Singapore offers a wide range of hotel amenities to ensure a comfortable and enjoyable stay for all guests.
  • Swimming Pool: Take a dip in the stunning rooftop swimming pool, offering panoramic city views. Open daily from 6:00 AM to 10:00 PM.
  • Fitness Centre: Stay active during your stay at the well-equipped fitness centre. Open 24 hours.
  • Spa: Indulge in a relaxing treatment at the hotel's spa. Operating hours vary; please check with the front desk.
  • Restaurants and Bars: Enjoy a variety of dining options at the hotel's restaurants and bars. (See separate section for details.)
  • Kids' Club: Keep the little ones entertained at the supervised Kids' Club. Open daily from 9:00 AM to 6:00 PM.
  • Business Centre: Stay connected and productive at the hotel's business centre. Open 24 hours.
  • Concierge Service: The concierge team is available to assist with any requests, from restaurant reservations to tour bookings.

Hotel Buffet or Restaurant/Cafe in Pan Pacific Orchard, Singapore

One of the highlights of staying at a hotel is the opportunity to indulge in delicious food and drinks. Pan Pacific Orchard, Singapore boasts a variety of dining options, including a hotel buffet, hotel restaurant, and hotel cafe.
  • Mosella: This signature restaurant offers a Mediterranean-inspired menu with a focus on fresh, seasonal ingredients. Open for lunch and dinner. Main courses range from SGD 35 to SGD 60.
  • Oculus Bar: Enjoy handcrafted cocktails and light bites at this stylish bar, located in the hotel's stunning atrium. Open daily from 5:00 PM to 1:00 AM. Cocktails start from SGD 25.
  • Pacific Breeze: Located by the pool, this casual cafe offers a selection of sandwiches, salads, and refreshing beverages. Open daily from 10:00 AM to 7:00 PM. Sandwiches start from SGD 18.
  • Edge (nearby): While not directly in the hotel, Edge at Pan Pacific Singapore (nearby) is known for its extensive buffet. Expect to pay around SGD 88++ for lunch and SGD 118++ for dinner.

Pan Pacific Orchard, Singapore Airport pickups and How to Book

Are you looking for hotels with airport shuttle services? Pan Pacific Orchard, Singapore offers convenient hotel to airport transfer options to make your arrival and departure as smooth as possible. The hotel can arrange airport pick-up services upon request. To book, simply contact the hotel directly at least 48 hours in advance with your flight details. You can find the contact information on Traveloka after booking.

Nearby MRT Station & Bus Stops

Getting around Singapore is easy thanks to its efficient public transportation system. If you're looking for an MRT nearby or nearby bus station to Pan Pacific Orchard, Singapore, here are a few options:
  • Orchard MRT Station (North-South Line): This is the nearest MRT station, located approximately a 5-minute walk from the hotel.
  • Somerset MRT Station (North-South Line): Another nearby MRT station, located approximately a 10-minute walk from the hotel.
  • Bus Stop B09038 (Orchard Road): This bus stop is located right outside the hotel, serving various bus routes.
  • Bus Stop B09022 (Orchard Road): Located across the street from the hotel, this bus stop also serves various bus routes.

To use the public transportation system, you can purchase a Singapore Tourist Pass, EZ-Link card, or simply use contactless payment methods like credit cards.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities and nearby places to go with your family? Orchard Road and the surrounding areas offer a plethora of things to see nearby and stuff to see nearby for all ages. Here are a few places to visit nearby:
  • Gardens by the Bay: (Approx. 5 km from hotel) Explore the stunning Supertrees and diverse plant life at this iconic attraction. Entry to the outdoor gardens is free; ticket prices vary for the conservatories.
  • Singapore Botanic Gardens: (Approx. 3 km from hotel) A UNESCO World Heritage Site, this lush garden offers a peaceful escape from the city. Entry is free.
  • National Museum of Singapore: (Approx. 4 km from hotel) Discover Singapore's rich history and culture at this fascinating museum. Entry fee is approximately SGD 15 for adults.
  • ArtScience Museum: (Approx. 6 km from hotel) Explore interactive exhibits that blend art, science, culture, and technology. Ticket prices vary depending on the exhibition.
  • Singapore Zoo: (Approx. 20 km from hotel) Get up close and personal with animals from around the world at this award-winning zoo. Entry fee is approximately SGD 48 for adults.
Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Singapore!

Where to eat near Pan Pacific Orchard, Singapore (Orchard)

Craving some delicious nearby dining options? Orchard Road is a food lover's paradise, with a wide variety of local food and international cuisine to choose from. Here are a few food eatiries near me:

Cafes/Restaurants:

  • Wild Honey (Mandarin Gallery): Enjoy all-day breakfast and brunch at this popular cafe.
  • PS.Cafe (Palais Renaissance): Indulge in delicious cakes, salads, and pasta at this stylish cafe.
  • Din Tai Fung (Paragon): Sample world-famous soup dumplings and other Taiwanese specialties.

Local Street Food:

  • Hainanese Chicken Rice: A must-try Singaporean dish, featuring tender chicken and fragrant rice.
  • Laksa: A spicy coconut curry noodle soup with prawns, cockles, and tofu puffs.
  • Char Kway Teow: Stir-fried noodles with prawns, cockles, Chinese sausage, and bean sprouts.
  • Satay: Grilled skewers of marinated meat served with peanut sauce.
  • Kaya Toast: Toasted bread with kaya jam (coconut jam) and butter, a classic Singaporean breakfast.

Shopping places near Pan Pacific Orchard, Singapore (Orchard)

Looking for some retail therapy? Orchard Road is a shopper's paradise, with a wide variety of dept stores near me and shops near me. Here are a few nearby shopping destinations:
  • Orchard Road: This iconic shopping street is home to a wide variety of luxury boutiques, department stores, and malls.
  • ION Orchard: A modern shopping mall with a wide selection of international brands and dining options.
  • Paragon Shopping Centre: A luxury shopping mall with high-end fashion boutiques and designer stores.

Other Places to Stay Near Pan Pacific Orchard, Singapore

If Pan Pacific Orchard, Singapore is fully booked or you're looking for alternative accommodations, here are a few other options to consider:

Luxury/5–6 Star Hotels Nearby:

  • Shangri-La Hotel, Singapore: A luxurious hotel with lush gardens and world-class amenities.
  • The St. Regis Singapore: An elegant hotel with impeccable service and sophisticated design.
  • Four Seasons Hotel Singapore: A refined hotel with a tranquil atmosphere and exceptional dining options.
Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Singapore!

Four-Star Hotels Nearby:

  • York Hotel: A comfortable and well-located hotel with a range of amenities.
  • Holiday Inn Singapore Orchard City Centre: A modern hotel with a convenient location and family-friendly facilities.
  • Hotel Grand Central: A stylish hotel with a rooftop pool and a central location.
...on 4 Star Hotel in Singapore!

Three-Star Hotels Nearby:

  • Hotel Boss: A budget-friendly hotel with a rooftop pool and a convenient location.
  • ibis Styles Singapore on MacPherson: A colourful and modern hotel with a range of amenities.
  • Value Hotel Thomson: A value-for-money hotel with comfortable accommodations.
...on 3 Star Hotel in Singapore!

Conclusion

Ready to experience the luxury and convenience of Pan Pacific Orchard, Singapore? With its prime location, stunning design, and world-class amenities, it's the perfect choice for your next trip to Singapore. Don't miss out on the opportunity to create unforgettable memories in this urban oasis. Check hotel availability and make your hotel reservations today through Traveloka! With a wide range of room options and competitive rates, you're sure to find the perfect deal for your budget and preferences. Plus, booking through Traveloka is quick, easy, and secure. book cheap hotels in Singapore cheap hotels nearby

All facilities in Pan Pacific Orchard, Singapore

Bar, Cafe and Lounge Pan Pacific Orchard, Singapore
Bar, Cafe and Lounge
Swimming Pool Pan Pacific Orchard, Singapore
Swimming Pool
Fitness Center Pan Pacific Orchard, Singapore
Fitness Center
Functional Hall Pan Pacific Orchard, Singapore
Functional Hall
Common Space Pan Pacific Orchard, Singapore
Common Space

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Wedding service

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet breakfast
  • Poolside bar
  • Show cooking restaurant

General

  • AC
  • Reception hall
  • Banquet
  • Connecting rooms
  • Family room
  • Swimming pool
  • Terrace

Things to Do

  • Beach towel
  • Garden
  • Massage
  • Outdoor pool
  • Pool sun loungers
  • Spa
  • Poolside bar

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Cable TV
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Supermarket

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • In-room accessibility
  • Wheelchair accessible

Transportation

  • Limited parking
  • Secure parking

Business Facilities

  • Conference room
  • Meeting facilities

Family-friendly Facilities

  • Children pool

Kids and Pets

  • Cribs

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Pan Pacific Orchard, Singapore

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card, Passport . Please bring the required documents in hard copy.

General Check-in Instructions

Singaporean and Singapore Permanent Resident can present their physical identity card upon check-in. Foreigners are required to present their physical passport upon check-in. Check-in on behalf of another guest occupying the guest rooms is not permitted.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Pan Pacific Orchard, Singapore
343
Number of floors in Pan Pacific Orchard, Singapore
23
Another facilities in Pan Pacific Orchard, Singapore
Bellhop, Concierge, Money changer, Front desk, 24-hour Receptionist

Frequently asked question in Pan Pacific Orchard, Singapore

What are available facilities at Pan Pacific Orchard, Singapore?
There are top facilites at Pan Pacific Orchard, Singapore such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Pan Pacific Orchard, Singapore?
The standard check-in time at Pan Pacific Orchard, Singapore is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Pan Pacific Orchard, Singapore provide breakfast?
Yes, Pan Pacific Orchard, Singapore provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Pan Pacific Orchard, Singapore
Pan Pacific Orchard, Singapore has a 5.0-star rating.
How many floors does Pan Pacific Orchard, Singapore have?
Pan Pacific Orchard, Singapore has 23.
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More Reviews from Other Guests in Pan Pacific Orchard, Singapore

9.2
Exceptional
From 677 reviews
Cleanliness

9.6

Room Comfort

9.0

Service and Facilites

9.2

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Traveler Reviews Pan Pacific Orchard, Singapore

Number of reviews per page
20
40
Top reviews
John
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great central location. The staff were very friendly and helpful!
Paul
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff were really accomodating and thoughtful. We mentioned we had a late flight the night before checking out and they allowed us a late checkout complimentary, which was really gracious and thoughtful, and a reason we'd choose this hotel again. In addition, the room was excellent and clean. The meals were outstanding. One area for improvement is the hotel coffee, which is isn't great. This would round off the entire experience and elevate the hotel over any other. Staff weren't too sure about variations where different milk (e.g. oat milk, soy milk, etc.) were mentioned.
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Stephen
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The only thing that could have made our stay even better would have been a turndown service. We had recently stayed at the W Sentosa Cove and had forgotten how much those small touches enhance the overall experience. Each evening, they would prepare the room by turning down the bed, placing slippers beside it, leaving a jug of water on the bedside table, and even providing a small pillow mist spray. These are minor details, but they create a real sense of luxury and care. If Pan Pacific Orchard offered a similar turndown service, I genuinely would have given them a sixth star if that were possible.
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Glenn
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Amazing ..
Angela
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Excellent hotel. Service was fantastic. Pacific club benefits worth the extra charge
Amit
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Everything was just excellent, the staff was so polite with great hospitality experiences. Got my room at early checkin as the room was ready at early thanks to housekeeping team great service as i had kid with me it was really helpful.
Claire
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Clean modern room. Good breakfasts selection. Lovely pool to relax in. Club room canapes and cocktails great.
Rick
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Interesting architecture
Zain
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Amazing hotel
Ross
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Room was amazing, views were spectacular. The service from the staff was great. However the shower was very difficult to keep at temperature and made for uncomfortable showers both hot and cold.
Chris
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Location & property amazing, close too all shopping malls and good food. The staff were friendly and helpful! Room service was delicious Rooms were comfortable and clean. The shower could use a deep clean as was some mould. Overall good property. Would recommend 👌
Zohreh E
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Beautiful hotel in great neighborhood
Alexander
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Everything was clean and staff was super friendly and helpful
Brendon
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Beautiful hotel to stay in, close to the Orchard Road action
Aaron
icon-
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Room staff were simply amazing, Hotel went to great lengths to ensure my stay was great. Only thing missing in this hotel is a hot tub
millie
icon-with Friends
with Friends
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The club Lounge has great food and service
Daniel Dizon
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Every single staff member in the hotel were super helpful and friendly. Restaurant for breakfast was brilliant! Different stuff everyday and food was very good. In Room Dining with 24hr access is nice as well as the Club Lounge! Pools are nice and clean. They give a mean massage! All my knots are non existent thanks to May Li! When we wanted something different from room service they went the extra mile to get us food from Masella and deliver to our room thanks to the lovely waitress at the host desk! Overall stay was great, the rooms were always cleaned and beautifully presented, a lot of places are close by and easily accessible. I miss the hotel and people already! Will definitely be back!
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Anjali
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Stayed for my husband’s birthday & our honeymoon. Hotel staff were the best w
Lokugan
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I had a really great stay at Pan Pacific Orchard in Singapore. From the moment we arrived, the staff were incredibly welcoming and accommodating, which made a big difference after a long journey. They kindly allowed us to check in much earlier than expected, which was so helpful and set the tone for the rest of the stay. The facilities were excellent. Everything felt modern, well-maintained, and thoughtfully designed. Our room was beautiful, comfortable, and had everything we needed for a relaxing stay. One thing I really appreciated was that even after checking out, we were allowed to stay and enjoy the pool area, which made our departure feel much more relaxed rather than rushed. Overall, it was a fantastic experience. I would absolutely stay here again if I’m back in Singapore and would definitely recommend it to others.
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Tetyana
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great location, the staff is helpful and attentive. The breakfast is great
Number of reviews per page
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Swimming Pool 4 Pan Pacific Orchard, Singapore

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.