Pan Pacific Orchard, Singapore

Sustainable Hotel
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9.2
Exceptional
768 reviews

What Guests Say About Their Stay

n***a

10.0
/ 10
Pan Pacific always is my favorite place to stay because all the staff are so friendly, the location is very strategic, the hotel facilities & ambiance just always feel like home, so comfortable and warm.

T***i

8.2
/ 10
The staff was very kind and accommodating. They helped me with the luggage arrangement. The hotel is a short walk to Orchard Ion, so plenty of shops to lose time in.

Ni Ketut S.

9.7
/ 10
The staff was excellent and helpful, beautiful hotel with its excellent service and location, nearby all amenities, restaurants, and shopping centre. Was able to take a walk and exercise during the stroll, excellent experience 😊

D***l

10.0
/ 10
I stayed at Pan Pacific Orchard and had a great experience. The hotel design is stunning and very unique, with lots of greenery that makes the atmosphere feel relaxing and luxurious. The room was comfortable and well designed, and the staff were attentive and friendly. Overall it was a memorable stay and I would happily return.

I***I

10.0
/ 10
Everything was perfect! From check-in, breakfast, club facilities, and the very spacious room.
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In the Area
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10 Claymore Road, Orchard, Singapore, 229540

Main Facilities

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This accommodation offers:
Outdoor pool
Poolside bar
Poolside bar
Bar
Children pool
Swimming pool
Laundry service
Restaurant
Luggage storage
Elevator
Family room
Garden
note: hotel was previously named Pan Pacific Orchard Pan Pacific Orchard, Singapore is a hotel is located at Orchard. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Pan Pacific Orchard, Singapore

10 Claymore Road, Orchard, Singapore, 229540
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Lobby Pan Pacific Orchard, Singapore
Exterior 2 Pan Pacific Orchard, Singapore

Discover More About Pan Pacific Orchard, Singapore

Pan Pacific Orchard at 10 Claymore Road

Pan Pacific Orchard is at 10 Claymore Road, close to Singapore's Orchard shopping area. The hotel's official site organises its design around Forest, Beach, Garden and Cloud terraces. That layout makes the room category important: a standard Deluxe Room, a pool-access loft and a larger suite provide different spaces and privileges.

Room and breakfast decisions

The operator lists Deluxe Rooms from 25 square metres, Beach Club Pool Access Lofts from 32 square metres and larger Terrace Suites. Club access, balcony or direct pool access belongs to particular categories or packages, not every booking. The hotel has Mosella and other dining outlets; breakfast may be included with a selected offer or purchased separately. Check the exact Traveloka rate, guest capacity and cancellation conditions before booking.

Check-in documents

Traveloka lists check-in from 15:00 and checkout before 12:00. Its current policy asks foreign guests to present a physical passport and says one guest cannot check in on behalf of another occupant. Carry the original document rather than relying on a phone image. The hotel describes its indoor areas as non-smoking. For a family stay, verify the chosen room's bedding and any children's breakfast charge.

All facilities in Pan Pacific Orchard, Singapore

Facility

  • Outdoor pool
  • Poolside bar
  • Poolside bar
  • Bar
  • Children pool
  • Swimming pool
Bar, Cafe and Lounge Pan Pacific Orchard, Singapore
Bar, Cafe and Lounge
Swimming Pool Pan Pacific Orchard, Singapore
Swimming Pool
Fitness Center Pan Pacific Orchard, Singapore
Fitness Center
Functional Hall Pan Pacific Orchard, Singapore
Functional Hall
Common Space Pan Pacific Orchard, Singapore
Common Space

Family-friendly Facilities

  • Children pool

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet breakfast
  • Poolside bar
  • Show cooking restaurant

Transportation

  • Limited parking
  • Secure parking

General

  • AC
  • Reception hall
  • Banquet
  • Connecting rooms
  • Family room
  • Swimming pool
  • Terrace

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • In-room accessibility
  • Wheelchair accessible

Business Facilities

  • Conference room
  • Meeting facilities

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Supermarket

Kids and Pets

  • Cribs

Things to Do

  • Beach towel
  • Garden
  • Massage
  • Outdoor pool
  • Pool sun loungers
  • Spa
  • Poolside bar

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Cable TV
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Wedding service

Accommodation Policy & General Information in Pan Pacific Orchard, Singapore

Required Documents

Upon check-in, you are required to bring ID Card, Passport . Please bring the required documents in hard copy.

General Check-in Instructions

Singaporean and Singapore Permanent Resident can present their physical identity card upon check-in. Foreigners are required to present their physical passport upon check-in. Check-in on behalf of another guest occupying the guest rooms is not permitted.
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Pan Pacific Orchard, Singapore
343
Number of floors in Pan Pacific Orchard, Singapore
23
Another facilities in Pan Pacific Orchard, Singapore
Children pool, A la carte dinner, A la carte lunch, Bar, Breakfast

Frequently asked questions about Pan Pacific Orchard, Singapore

What is normal check-in & check-out time at Pan Pacific Orchard, Singapore?
The standard check-in time at Pan Pacific Orchard, Singapore is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Pan Pacific Orchard, Singapore provide breakfast?
Yes, Pan Pacific Orchard, Singapore provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Pan Pacific Orchard, Singapore?
Pan Pacific Orchard, Singapore has a 5.0-star rating.
How many floors does Pan Pacific Orchard, Singapore have?
Pan Pacific Orchard, Singapore has 23.
How many rooms are available at Pan Pacific Orchard, Singapore?
Pan Pacific Orchard, Singapore has 343.
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Pan Pacific Orchard, Singapore reviews and ratings

9.2
Exceptional
From 695 reviews
Cleanliness

9.6

Room Comfort

9.0

Service and Facilites

9.2

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Traveller Reviews Pan Pacific Orchard, Singapore

Number of reviews per page
20
40
Top reviews
Brendt
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

5 star. Will go again.
David
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Amazing facility
Alwaleed
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Best hotel I have stayed at always select the cloud best view
Gregory
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

One of the best hotels I’ve ever stayed in. Convenient location and the staff was amazing.
Kerry
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

You won’t regret it the nicest Hotel the nicest staff
Karla
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Everything about this hotel was amazing. The people the rooms the staff, the food, accommodating the guests. I’ve never been to a hotel that was so good at customer service. I will definitely be back and recommend this hotel 100 times over.
Toni
icon-Family
Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Although the property was beautiful the stand out damage for me was their was a 3 shift change from arrival until we finally got a room. There was never any communication between the on going and off going shift so although we had reservations no one between the shifts and changes knew we were waiting on a room. By then the niceness from the last female receptionist was already tainted.
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Mary
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Amazing hotel. Staff were just gorgeous, couldn’t do enough to make your stay enjoyable. Amazing location with beautiful facilities.
Sharanda
icon-with Friends
with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

What an outstanding hotel. The architecture, amenities, and the service. This place is a gem.
Farid
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The guys at the front of the hotel are the best. Very friendly staff
Marisol
icon-with Children
with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Beautiful Hotel , exquisite food , and amenities top notch . This Hotel surpassed our expectations.
Sergey
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Perfect location. Friendly staff. Wonderful breakfast. Foam pillows.
Khalil
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Ein wunderschönes, jedoch eher langweiliges Hotel. Es gibt keine einladenden kleinen Kaffees auf den angepriesenen Terrassen. Lediglich ein Restaurant im 11.OG sowie im Eingangsbereich. Dieses ist dann auch gleichzeitig das Frühstücksrestaurant. Die Bar im 5.OG wie auch im 2.OG laden wirklich wenig zum Verweilen ein. Schade. Dennoch ist das Hotel ein Highlight an sich und definituv eine Reise wert. 2 Tage reichen für einen Aufenthalt aber völlig aus.
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John
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with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great central location. The staff were very friendly and helpful!
Paul
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The staff were really accomodating and thoughtful. We mentioned we had a late flight the night before checking out and they allowed us a late checkout complimentary, which was really gracious and thoughtful, and a reason we'd choose this hotel again. In addition, the room was excellent and clean. The meals were outstanding. One area for improvement is the hotel coffee, which is isn't great. This would round off the entire experience and elevate the hotel over any other. Staff weren't too sure about variations where different milk (e.g. oat milk, soy milk, etc.) were mentioned.
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Stephen
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The only thing that could have made our stay even better would have been a turndown service. We had recently stayed at the W Sentosa Cove and had forgotten how much those small touches enhance the overall experience. Each evening, they would prepare the room by turning down the bed, placing slippers beside it, leaving a jug of water on the bedside table, and even providing a small pillow mist spray. These are minor details, but they create a real sense of luxury and care. If Pan Pacific Orchard offered a similar turndown service, I genuinely would have given them a sixth star if that were possible.
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Glenn
icon-Family
Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Amazing ..
Angela
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Excellent hotel. Service was fantastic. Pacific club benefits worth the extra charge
Amit
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Everything was just excellent, the staff was so polite with great hospitality experiences. Got my room at early checkin as the room was ready at early thanks to housekeeping team great service as i had kid with me it was really helpful.
Claire
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Clean modern room. Good breakfasts selection. Lovely pool to relax in. Club room canapes and cocktails great.
Number of reviews per page
20
40

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Swimming Pool 4 Pan Pacific Orchard, Singapore

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.