Pan Pacific Orchard, Singapore

Sustainable Hotel
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9.2
/10
Exceptional
760 reviews

What Guests Say About Their Stay

n***a

10.0
/ 10
Pan Pacific always is my favorite place to stay because all the staff are so friendly, the location is very strategic, the hotel facilities & ambiance just always feel like home, so comfortable and warm.

T***i

8.2
/ 10
The staff was very kind and accommodating. They helped me with the luggage arrangement. The hotel is a short walk to Orchard Ion, so plenty of shops to lose time in.

Ni Ketut S.

9.7
/ 10
The staff was excellent and helpful, beautiful hotel with its excellent service and location, nearby all amenities, restaurants, and shopping centre. Was able to take a walk and exercise during the stroll, excellent experience 😊

D***l

10.0
/ 10
I stayed at Pan Pacific Orchard and had a great experience. The hotel design is stunning and very unique, with lots of greenery that makes the atmosphere feel relaxing and luxurious. The room was comfortable and well designed, and the staff were attentive and friendly. Overall it was a memorable stay and I would happily return.

I***I

10.0
/ 10
Everything was perfect! From check-in, breakfast, club facilities, and the very spacious room.
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In the Area
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10 Claymore Road, Orchard, Singapore, 229540

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Pan Pacific Orchard Pan Pacific Orchard, Singapore is a hotel is located at Orchard. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Pan Pacific Orchard, Singapore

10 Claymore Road, Orchard, Singapore, 229540
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Lobby Pan Pacific Orchard, Singapore
Exterior 2 Pan Pacific Orchard, Singapore

Discover More About Pan Pacific Orchard, Singapore

Overview of Pan Pacific Orchard, Singapore

Pan Pacific Orchard is one of the Prix Versailles World’s Most Beautiful Hotels, recognised with multiple accolades for its excellence in both design and hospitality. Lush with over 12,000sqm of foliage, this urban oasis redefines the Orchard Road skyline with its iconic biophilic architecture. The 343-key hotel boasts four nature-inspired vertical terraces—Forest, Beach, Garden, and Cloud—each offering a differentiated experience across unique environments. Guests staying in selected room and suite tiers can also enjoy access to the Pacific Club Lounge, which encompasses exclusive privileges.

At the Forest Terrace, enjoy vibrant Mediterranean cuisine at signature restaurant Mosella, or savour local delights at alfresco lounge Pacific Breeze. The Beach Terrace delivers a resort-like escape in the city with its stunning lagoon pool, and a holistic range of wellness facilities such as St. Gregory Spa, a fully-equipped indoor gym, and an outdoor gym. The Garden Terrace features a manicured lawnscape alongside premium wine lounge, Park90, while at the top, the Cloud Terrace houses Singapore’s highest pillarless ballroom, the Claymore Ballroom.

Pan Pacific Orchard, Singapore Facilities

Featuring 343 rooms in total, Pan Pacific Orchard, Singapore offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience.

Guests can enjoy a range of facilities designed to cater to diverse needs. Families will appreciate the spacious suites and kids' club, while digital nomads can take advantage of the high-speed Wi-Fi and dedicated workspaces. Groups can utilise the meeting rooms and event spaces, and leisure travellers can relax by the rooftop pool or indulge in spa treatments.

The accommodation provides a range of facilities and amenities for guests, including AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi.

Rooms are designed for ultimate comfort, featuring plush bedding, modern bathrooms with premium toiletries, and in-room conveniences such as coffee makers and mini-fridges. High-speed Wi-Fi is available throughout the hotel, ensuring guests can stay connected, and dedicated workspaces are provided in many rooms for those who need to work remotely.

All of these facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

What to Expect When Staying at Pan Pacific Orchard, Singapore

Expect a vibrant yet tranquil ambience at Pan Pacific Orchard, Singapore. Mornings are filled with the aroma of freshly brewed coffee and the gentle hum of activity as guests prepare for their day. Evenings transform the hotel into a sophisticated social hub, with guests gathering at the rooftop bar to enjoy cocktails and panoramic city views. The hotel often offers curated experiences, such as guided city tours and wellness workshops, allowing guests to immerse themselves in the local culture and enhance their well-being.

When checking in, be prepared to present your passport and booking confirmation. It's customary to tip hotel staff for exceptional service. When exploring the city, be mindful of local customs and dress modestly when visiting religious sites.

How to Get to Pan Pacific Orchard, Singapore

The nearest major international airport is easily accessible from Pan Pacific Orchard, Singapore. From the airport, you can reach the hotel in around 30-60 minutes by taxi or private car. Affordable bus connections to the city centre are also available, providing a budget-friendly option for travellers. The hotel is also conveniently located near several MRT stations, making it easy to navigate the city's extensive public transport network.

Food Near Pan Pacific Orchard, Singapore

Pan Pacific Orchard, Singapore offers a delightful breakfast buffet with a wide selection of international and local dishes. Guests can also enjoy refreshing drinks and light snacks at the hotel's bar and lounge. For those who prefer to explore local culinary delights, there are numerous cafs, restaurants, and convenience stores within walking distance. Sample local flavours such as Hainanese chicken rice or laksa at budget-friendly hawker centres, or indulge in fine dining experiences at nearby restaurants.

Things to Do Around Pan Pacific Orchard, Singapore

Explore the iconic shopping district of Orchard Road, just steps away from Pan Pacific Orchard, Singapore. Discover a historic temple showcasing intricate architecture and serene gardens. Immerse yourself in the vibrant atmosphere of a nearby night market, offering a variety of street food and local crafts. Take a leisurely stroll through a riverside park, enjoying the scenic views and lush greenery. A one-day walkable highlights itinerary could include shopping on Orchard Road, visiting a local museum, and enjoying dinner with a view. For a two-day extended stay, consider exploring the cultural enclaves of Chinatown and Little India, and taking a relaxing boat tour along the river.

Why Pan Pacific Orchard, Singapore is Popular Among Travellers

Pan Pacific Orchard, Singapore is popular among travellers for its exceptional service, prime location, and stunning design. Repeat visitors often appreciate the hotel's commitment to sustainability and its tranquil atmosphere amidst the bustling city. The hotel offers excellent value-for-money, providing a luxurious experience without breaking the bank. Its unique blend of comfort, convenience, and eco-consciousness makes it a top choice for discerning travellers.

Tips for First-Time Visitors

For families, consider booking a spacious suite with connecting rooms. Couples may prefer a room with a city view. When packing, remember to bring lightweight clothing suitable for the tropical climate, as well as a universal adaptor for your electronic devices. Singapore is a safe and clean city, but it's always wise to be aware of your surroundings. English is widely spoken, making communication easy for most visitors.

Best Time to Stay at Pan Pacific Orchard, Singapore

The best time to stay at Pan Pacific Orchard, Singapore depends on your preferences. The peak season is typically from December to February, when the weather is cooler and drier. However, prices may be higher during this time. The off-peak season, from March to May and September to November, offers a more budget-friendly option. The weather is still pleasant, and there are fewer crowds. Singapore hosts numerous events and festivals throughout the year, so check the calendar before you book to see if there's anything you'd like to experience. For budget-conscious travellers, consider visiting during the shoulder seasons for a balance of good weather and lower prices.

If you have any inquiries about Traveloka products (Flight, Hotel, Travel Activities, and so on) or any booking issue, contact the Customer Service team for assistance.

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  • Car Rental: For flexibility and comfort, consider using this service to explore the area at your own pace. Always check the availability before booking.
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Ensure to check availability and book in advance to secure the best deals.

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Most Trusted Travel App!
A reliable app for all my travel needs. Every complaint was handled professionally, and I was really satisfied with the compensation given for a minor error.
Marisa K.

All facilities in Pan Pacific Orchard, Singapore

Bar, Cafe and Lounge Pan Pacific Orchard, Singapore
Bar, Cafe and Lounge
Swimming Pool Pan Pacific Orchard, Singapore
Swimming Pool
Fitness Center Pan Pacific Orchard, Singapore
Fitness Center
Functional Hall Pan Pacific Orchard, Singapore
Functional Hall
Common Space Pan Pacific Orchard, Singapore
Common Space

Family-friendly Facilities

  • Children pool

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet breakfast
  • Poolside bar
  • Show cooking restaurant

Transportation

  • Limited parking
  • Secure parking

General

  • AC
  • Reception hall
  • Banquet
  • Connecting rooms
  • Family room
  • Swimming pool
  • Terrace

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • In-room accessibility
  • Wheelchair accessible

Business Facilities

  • Conference room
  • Meeting facilities

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Supermarket

Kids and Pets

  • Cribs

Things to Do

  • Beach towel
  • Garden
  • Massage
  • Outdoor pool
  • Pool sun loungers
  • Spa
  • Poolside bar

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Cable TV
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Wedding service

Accommodation Policy & General Information in Pan Pacific Orchard, Singapore

Required Documents

Upon check-in, you are required to bring ID Card, Passport . Please bring the required documents in hard copy.

General Check-in Instructions

Singaporean and Singapore Permanent Resident can present their physical identity card upon check-in. Foreigners are required to present their physical passport upon check-in. Check-in on behalf of another guest occupying the guest rooms is not permitted.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Pan Pacific Orchard, Singapore
343
Number of floors in Pan Pacific Orchard, Singapore
23
Another facilities in Pan Pacific Orchard, Singapore
Children pool, A la carte dinner, A la carte lunch, Bar, Breakfast

Frequently asked question in Pan Pacific Orchard, Singapore

What are available facilities at Pan Pacific Orchard, Singapore?
There are top facilites at Pan Pacific Orchard, Singapore such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Pan Pacific Orchard, Singapore?
The standard check-in time at Pan Pacific Orchard, Singapore is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Pan Pacific Orchard, Singapore provide breakfast?
Yes, Pan Pacific Orchard, Singapore provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Pan Pacific Orchard, Singapore have?
Pan Pacific Orchard, Singapore is a 5.0-star hotel.
How many floors does Pan Pacific Orchard, Singapore have?
Pan Pacific Orchard, Singapore has 23 floors.
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More Reviews from Other Guests in Pan Pacific Orchard, Singapore

9.2
Exceptional
From 688 reviews
Cleanliness

9.6

Room Comfort

9.0

Service and Facilites

9.2

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Traveler Reviews Pan Pacific Orchard, Singapore

Number of reviews per page
20
40
Top reviews
Kerry
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

You won’t regret it the nicest Hotel the nicest staff
Karla
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything about this hotel was amazing. The people the rooms the staff, the food, accommodating the guests. I’ve never been to a hotel that was so good at customer service. I will definitely be back and recommend this hotel 100 times over.
Toni
icon-Family
Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Although the property was beautiful the stand out damage for me was their was a 3 shift change from arrival until we finally got a room. There was never any communication between the on going and off going shift so although we had reservations no one between the shifts and changes knew we were waiting on a room. By then the niceness from the last female receptionist was already tainted.
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Mary
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Amazing hotel. Staff were just gorgeous, couldn’t do enough to make your stay enjoyable. Amazing location with beautiful facilities.
Sharanda
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

What an outstanding hotel. The architecture, amenities, and the service. This place is a gem.
Farid
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The guys at the front of the hotel are the best. Very friendly staff
Marisol
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful Hotel , exquisite food , and amenities top notch . This Hotel surpassed our expectations.
Sergey
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Perfect location. Friendly staff. Wonderful breakfast. Foam pillows.
Khalil
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Ein wunderschönes, jedoch eher langweiliges Hotel. Es gibt keine einladenden kleinen Kaffees auf den angepriesenen Terrassen. Lediglich ein Restaurant im 11.OG sowie im Eingangsbereich. Dieses ist dann auch gleichzeitig das Frühstücksrestaurant. Die Bar im 5.OG wie auch im 2.OG laden wirklich wenig zum Verweilen ein. Schade. Dennoch ist das Hotel ein Highlight an sich und definituv eine Reise wert. 2 Tage reichen für einen Aufenthalt aber völlig aus.
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John
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great central location. The staff were very friendly and helpful!
Paul
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The staff were really accomodating and thoughtful. We mentioned we had a late flight the night before checking out and they allowed us a late checkout complimentary, which was really gracious and thoughtful, and a reason we'd choose this hotel again. In addition, the room was excellent and clean. The meals were outstanding. One area for improvement is the hotel coffee, which is isn't great. This would round off the entire experience and elevate the hotel over any other. Staff weren't too sure about variations where different milk (e.g. oat milk, soy milk, etc.) were mentioned.
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Stephen
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The only thing that could have made our stay even better would have been a turndown service. We had recently stayed at the W Sentosa Cove and had forgotten how much those small touches enhance the overall experience. Each evening, they would prepare the room by turning down the bed, placing slippers beside it, leaving a jug of water on the bedside table, and even providing a small pillow mist spray. These are minor details, but they create a real sense of luxury and care. If Pan Pacific Orchard offered a similar turndown service, I genuinely would have given them a sixth star if that were possible.
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Glenn
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Amazing ..
Angela
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Excellent hotel. Service was fantastic. Pacific club benefits worth the extra charge
Amit
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Everything was just excellent, the staff was so polite with great hospitality experiences. Got my room at early checkin as the room was ready at early thanks to housekeeping team great service as i had kid with me it was really helpful.
Claire
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Clean modern room. Good breakfasts selection. Lovely pool to relax in. Club room canapes and cocktails great.
Rick
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Interesting architecture
Zain
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Amazing hotel
Ross
icon-with Partner
with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Room was amazing, views were spectacular. The service from the staff was great. However the shower was very difficult to keep at temperature and made for uncomfortable showers both hot and cold.
Chris
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Location & property amazing, close too all shopping malls and good food. The staff were friendly and helpful! Room service was delicious Rooms were comfortable and clean. The shower could use a deep clean as was some mould. Overall good property. Would recommend 👌
Number of reviews per page
20
40

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Swimming Pool 4 Pan Pacific Orchard, Singapore

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.