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York Hotel

Hotel
21 Mount Elizabeth, Orchard, Singapore, Singapore, 228516
Exterior / Building
Swimming Pool
Bedroom
Bedroom
Lobby
See all photos
Convenient
7.7/10
According to 1,948 guests
24 guests talked about strategic locationThe place is strategic and comfort
Juningsih I. T.
See all reviews
Based on 1,378 traveler reviews
AC
Parking
24-Hour Front Desk
Swimming Pool
Elevator
Restaurant
WiFi

Nearby attractions
Mount Elizabeth Medical Center
(0.15 km)
Far East Plaza
(0.26 km)
T Galleria Singapore
(0.31 km)
Paragon Medical Centre
(0.32 km)
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Review by Traveloka users
Review

Based on 477 reviews

7.7
Convenient
Fantastic
229
Very Good
584
Satisfying
106
Average
44
Poor
1
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
10
- Family vacation
I stayed at york hotel with family for 3 night. The room is great very clean, comfort and cozy. The food is delicious, and all the reception are very kind. And the location is strategic near to mount elizabeth hospital and paragon mall orchard road just walk for 10 mnt. We definitely will stay again at york hotel for next holiday
6.1
- Medical Travel
Old spacious room but looks not clean enough and not well-maintained. Hot and cold water selector not function well for warm water also the water flow very low.
9.3
- Backpacking
Good location.
8.5
- Medical Travel
Good place...big room...
8.9
- Romantic Vacation
Room was clean and comfortable.
10
- Medical Travel
Near every where, located in center of town
8.5
- Family vacation
The hotel already old fashioned one, but they still clean and convenience. And the staff friendly and helpful. Very recommended to stay at this hotel.
9.7
- Medical Travel
My family enjoy stay at York Hotel!
8.8
- Family vacation
Great stay. Will stay here again
9.7
- Family vacation
Good service but hotel is old maybe need new stuff.
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Based on
1,378 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business192
Couples261
Solo travel70
Family572
Friends getaway106
Rating Result
Very Bad
66
Bad
98
Average
372
Very Good
619
Extraordinary
223
skeez
Location is ok, but everything else about this hotel isn't!
My husband and his friend stayed at this hotel for a weekend visit to Singapore and they swear that this hotel is really one of the worst they have stayed in. And they are easy going guys so it must be really bad. Lousy rooms, yucky bathrooms, very dated in its decor, and yes the location seems alright but so is the singapore YMCA!!! We will never stay here again!!!
Couples - Nov 21, 2017
Bill_Ali95
Unfortunately not very good.
The only positive thing about our stay was that the hotel room was quite large which was nice. However, the carpet smelt old, the restaurant smelt bad, and we literally had to walk through the restaurant to get to and from the lift. Location was fine and the service was good, but that's about it. It played a really big part in how we reviewed Singapore also. I wouldn't recommend this hotel.
Family - Nov 17, 2017
PRW-Coaching
Not 4* - but great location.
Reception is lovely, but unfortunately that's where the 4* experience stops. Initially given a refurbished room, but the smell was so strong we asked to move. We were given a room that had not been upgraded, to be honest there was not a massive difference between the rooms. Best difference, there was no smell! Towels are super soft. Seen comments about staff and my initial experience was staff were not that friendly, especially when compared to my experience in Thailand. However I realised this was not typical and there were some staff who smiled when they saw me.
Friends getaway - Nov 14, 2017
TwoStrongHearts
Dirty and Extremely Smelly
We come accross this hotel through bookings.com. We chose it because of the photos (along with price); the photos gave the impression that the hotel was modern, clean and fresh. Bare in mind, we also checked out the hotels website itself, and proceeded to book directly through it. Upon arriving at the hotel, everything seemed all ok. The foyer is beautiful, staff are friendly/helpful etc. We stayed on the 2nd floor. As we made our way to our room and stepped out of the elevators for the first time, we were hit in the face with the most pungent, offensive stench! We opened up our room, and the smell was even worse. Disgusting! The room ended up being nothing like what the photos were displaying. The rooms are very outdated and dirty. We had someone elses hair getting caught up between our toes. We werent even supplied bath towels. The one and ONLY meal we had from the restaurant downstairs, my husband ended up with food poisoning. Very disappointed and disgusted with the hotel. Wont be returning to York Hotel when we return to Singapore, nore will I recommend this hotel to any friends and family
Couples - Nov 12, 2017
PI3000
Spacious room
The hotel is less 10mins walking distance from Orchard. Room is spacious and hotel is clean & well kept. Bed is firm which i like. But for people who prefer soft bed may not like it. My only issues are: 1) between curtain there is steel bar which make the 2pcs of curtains cannotbe closed properly. It is very annoying in the morning. 2) only the electric plug near the floor beside TV works well with Europe plug (2 rounds pole). The others are too loose. So I had to work standing up near TV cabinet to use the plug. They should check all plugs. But other than these 2 things, I generally happy with my stay there and will return.
Business - Oct 27, 2017
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Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. see more

Hotel facility

Description

Hotel policy

  • Hotel Services
    • Bellhop
    • Money changer
    • Express check-out
    • Front desk
    • 24-hour Receptionist
    • 24-hour security
    • Laundry service
    • Luggage storage
    • Multilingual staff
    • Porter
    • Tours
    • Wedding service
  • General
    • AC
    • Ballroom
    • Banquet
    • Connecting rooms
    • Family room
    • Non-smoking room
    • Swimming pool
    • Smoking area
    • Smoke free
  • Nearby Facilities
    • ATM/Banking
    • Beauty salon
    • Gift shop
    • Grocery
    • Hair salon
    • Laundry
    • Shops
    • Supermarket
  • Food and Drinks
    • A la carte breakfast
    • A la carte dinner
    • A la carte lunch
    • Restaurant with AC
    • Buffet breakfast
    • Cafe
    • Continental breakfast
  • Public Facilities
    • Parking
    • Elevator
    • 24-hour room service
    • Restaurant
    • Dinner restaurant
    • Safety deposit box
    • WiFi in public area
  • In-room Facilities
    • Bathtub
    • Cable TV
    • Desk
    • Hairdryer
    • In-room safe
    • Refrigerator
    • Shower
  • Business Facilities
    • Business center
    • Business facilities
    • Computer station
    • Conference room
    • Meeting facilities
    • Photocopier
  • Things to Do
    • Children pool
    • Fitness center
    • Outdoor pool
    • Pool cabanas
  • Accessibilty
    • Accessible parking
    • Accessible path of travel
    • Wheelchair accessible
  • Shuttle Service
    • Airport transfer with surcharge
  • Connectivity
    • Free WiFi

    Check-in and Check-out Time

    Check-in: 2:00 PM
    Check-out: 12:00 PM

    Location
    York Hotel is located in area / city Orchard.

    There are plenty of tourist attractions nearby, such as Mount Elizabeth Medical Center within 0.17 km, and Far East Plaza within 0.31 km.

    About York Hotel

    Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

    The accommodation’s fitness center is a must-try during your stay here.

    Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

    Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

    24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

    Savor your favorite dishes with special cuisines from York Hotel exclusively for you.

    York Hotel is a accommodation with great comfort and excellent service according to most accommodation's guests.

    Enjoy luxurious treats and incomparable experience by staying at York Hotel.

    You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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