What do past guests say about Pestana São Tomé?

Pestana São Tomé is well-known for its Location, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Pestana São Tomé

Name: Pestana São Tomé
Address: Avenida Marginal 12 De Julho, São Tomé, Agua Grande, Sao Tome, São Tomé and Príncipe, 851, Avenida Marginal 12 De Julho, Sao Tome, 851, São Tomé and Príncipe
Rating: 7.8

Hotels

7.8

/10

Pleasant

68 reviews

What Guests Say About Their Stay

Verified traveler

10.0

/ 10

We met one issue with our flight when staying there, the staff of hotel was just perfect

Verified traveler

10.0

/ 10

There were minor problems in the room we were assigned. Guest Relations Manager kindly switched us to a better room after the first night. Good breakfast, excellent service, quiet beach, lovely swimming pool, and good location within walking distance of a few local restaurants.

Ben

10.0

/ 10

Very nice hotel, as you'd expect for the price. Beautiful pool where you can watch the sunset over the ocean. Room service was a bit below the standard set by the rest of the hotel. Staff spoke good, not great, English.

In the Area

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Avenida Marginal 12 De Julho, São Tomé, Agua Grande, Sao Tome, São Tomé and Príncipe, 851

Main Facilities

Swimming Pool

24-Hour Front Desk

WiFi

Elevator

In São Tomé (Vila Maria)

Available Room Types in Pestana São Tomé

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What's around Pestana São Tomé

Avenida Marginal 12 De Julho, São Tomé, Agua Grande, Sao Tome, São Tomé and Príncipe, 851

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General

In São Tomé (Vila Maria)

Location

With a stay at Pestana São Tomé in São Tomé (Vila Maria), you'll be steps from Palácio dos Congressos and 9 minutes by foot from Estadio Nacional 12 de Julho. This beach hotel is 0.8 mi (1.3 km) from Cathedral of São Tomé and 0.9 mi (1.5 km) from São Sebastião Museum.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Palácio dos Congressos - 0.3 km / 0.2 mi
Estadio Nacional 12 de Julho - 0.8 km / 0.5 mi
Cathedral of São Tomé - 1.3 km / 0.8 mi
São Sebastião Museum - 1.6 km / 1 mi
Cloçon Téla Chocolate Factory - 2.1 km / 1.3 mi
Paroquia da Santissima Trindade - 9.1 km / 5.7 mi
Batepa Church - 12.1 km / 7.5 mi
Coffee Museum - 15.3 km / 9.5 mi
Batepa Monument - 17.5 km / 10.9 mi
Boca de Inferno - 17.8 km / 11.1 mi
São Nicolau Waterfall - 18.4 km / 11.4 mi
Bom Sucesso Botanical Garden - 20.8 km / 12.9 mi

The preferred airport for Pestana São Tomé is São Tomé Island (TMS-São Tomé Intl.) - 7.6 km / 4.7 mi

Facilities

Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Business Facilities

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 5 meeting rooms. Free self parking is available onsite.

Dining

Enjoy Regional cuisine at Restaurant Principe, a restaurant where you can take in the pool view and dine alfresco. Or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar.

Rooms

Make yourself at home in one of the 115 air-conditioned rooms featuring minibars and DVD players. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

All facilities in Pestana São Tomé

Bar, Cafe and Lounge

Swimming Pool

Fitness Center

Functional Hall

Common Space

Things to Do

Beach umbrella
Garden
Beach towel
Outdoor facilities
Beach sun loungers
Pool sun loungers

Hotel Services

Laundry service
Luggage storage
24-hour Receptionist
Concierge

Sports and Recreations

Fishing
Diving
Snorkeling
Fitness center

General

Reception hall
Parking
Terrace

Public Facilities

Smoke-free area
Safety deposit box
Elevator

Business Facilities

Business facilities
Conference center
Conference rooms

Food and Drinks

Poolside bar

Connectivity

Free WiFi

Accessibilty

Wheelchair accessible

Nearby Facilities

Gift shop

Accommodation Policy & General Information in Pestana São Tomé

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

14:00 - 00:00

Check-out:

Before 12:00

Pets

Service Animals Not Allowed

Additional Policy

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

New Year's Eve (December 31) Gala Dinner per adult: EUR 158
New Year's Eve (December 31) Gala Dinner per child: EUR 79 (from 3 to 11 years old)

We have included all charges provided to us by the property.

Professional property host/manager, Contactless check-out is available, No cribs (infant beds) available, Contactless check-in is available

General Information

Popular Facilities	Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 14:00 - 00:00 - to 12:00
Available rooms at Pestana São Tomé	115
Number of floors in Pestana São Tomé	3
Another facilities in Pestana São Tomé	Beach umbrella, Garden, Beach towel, Outdoor facilities, Beach sun loungers

Frequently asked question in Pestana São Tomé

What are available facilities at Pestana São Tomé?

There are top facilites at Pestana São Tomé such as Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Pestana São Tomé?

The standard check-in time at Pestana São Tomé is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00

What is the star rating of Pestana São Tomé?

Pestana São Tomé is a 5.0-star hotel.

How many floors does Pestana São Tomé have?

Pestana São Tomé has 3 floors.

How many rooms are available at Pestana São Tomé?

Pestana São Tomé has 115 rooms in total.

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More Reviews from Other Guests in Pestana São Tomé

Overall Ratings & Reviews Pestana São Tomé

Other sources (68)

7.8

Pleasant

From 68 reviews

Cleanliness

8.2

Room Comfort

7.8

Location

10.0

Service and Facilites

7.6

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Traveler Reviews Pestana São Tomé

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Top reviews

alexander

10.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

Wonderful stay, great staff, easy, relaxing delightful.

Michael

Business

10.0

/10

Reviewed 27 week(s) ago

Hotels.com verified review

Had a great time had a very nice view and great people working here.

Matthew

Leisure Family

8.0

/10

Reviewed 59 week(s) ago

Expedia Group verified review

Good choice in São Tomé city.

Einas

Business

8.0

/10

Reviewed 115 week(s) ago

Expedia Group verified review

Ronald E Hawkins

Leisure

6.0

/10

Reviewed 115 week(s) ago

Expedia Group verified review

The pictures do not match the rooms. While the staff was very nice, the facilities are in no way 5 star and the food was lousy.

Adam

Leisure Family

8.0

/10

Reviewed 118 week(s) ago

Expedia Group verified review

Very helpful staff, good air conditioning in the room, which is very important in sao tome.

Frederick

8.0

/10

Reviewed 137 week(s) ago

Very good breakfast and swimming pool. No wi fi in the room and everywhere very slow. Nice big room, very slow service in the swimming pool bar.

Verified traveler

8.0

/10

Reviewed 393 week(s) ago

Expedia Group verified review

Lovely hotel with nice staff. However standard things which are in 5 star hotels was not there

Teet

6.0

/10

I liked Pestana Sao Tomé. Very friendly staff and the location is very good. I appreciated being upgraded to a junior suite. The bedroom is adequate even though just a little small. Good Wi-Fi connection! I would go back to Pestana Sao Tomé.

Phil

8.0

/10

Reviewed 421 week(s) ago

Expedia Group verified review

Hotel is nice. Services and staff are a little slow and sometimes awkward. If you don´t speak Portuguese you might face some challenges.

Verified traveler

6.0

/10

Reviewed 423 week(s) ago

Expedia Group verified review

I changed hotels, coming from Omali Lodge, where the internet didn't work at all in my room and they could not solve the problem, so I went to check the Pestana out. I usually do not like Pestana hotels, but this one was better than I expected. The staff was absolutely lovely and helpful since the first minute in the check in, and throughout my stay. They went with me to the room available before finalizing the check in, to confirm the internet worked from the room. If the wifi didn't work, they also offered the cable internet, which I didn't need. The wifi worked 100% of the time, with decent speed. The view from my room was spectacular and I believe at least most rooms with even numbers in the 1st and 2nd floor have similarly nice view. The room is simple but well taken care off, with decent linen and decor. There is only water in the minibar, and there is no coffee/tea making facilities. The bathroom is also very simple, but the shower works very well with water heating up pretty fast. The area outside the restaurant and bar downstairs, next to the swimming pool, is really nice and relaxing.

Dafina

6.0

/10

Reviewed 426 week(s) ago

Hotels.com verified review

I stayed here to make travel between Pestano Ecuador and Pestano São Tomé easier which it did. The shuttle bus transports guests and staff between the two locations to catch the boat to Pestano Ecuador. When I first arrived to Pestano São Tomé staff was friendly, checkin was easy despite limited English speakers. However, when I went to my room I was on the ground floor and the terrace door would not lock. This was 10pm and I am a solo traveler... unacceptable. The staff sent maintenance and the door was fixed but this had me a bit on edge that night. The hotel feels a bit dated. Definitely not a 4* Overall but has a 4* Pool. Needs some updating to the decor.

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Disclaimer

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